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Grand Chancellor Brisbane

23 Leichhardt St | Cnr Wickham Terrace, Brisbane, Queensland 4000, Australia
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Grand Chancellor Brisbane
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530 Reviews from our TripAdvisor Community

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Traveler rating
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    213
    105
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    24
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73
166
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138
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (530)
  • Mar-May only
    (137)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (132)
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Brisbane, Australia
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

I had a booking for 2 nights at the Grand Chancellor in Brisbane but due to my flight being cancelled I was unable to get to the hotel until the following day. I called the hotel and asked whether I would be able to get credit for the first night at another time - even mid week and out of... More 

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Burlington, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Even though they were renovating the hotel, the staff was very helpful and tried to make our stay as pleasant as possible. The superior rooms were very good with free Wifi (not very common in Australia). The service was excellent. Good location. Walking distance to gardens and the city centre.

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Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is in a wonderful location and is a very stylish hotel. The views of the city skyline are so beautiful from the balcony and the rooms are modern and so comfortable. There was some construction on the pool whilst I was there, so it was closed and unable to be used. The hotel staff were exceptionally helpful and friendly,... More 

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Australia
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel I had been staying in could not accommodate me for an extra night so I thought I would give the next closest a try. I usually arrive in Brisbane at Central Station and the Grand Chancellor was a touch further but still only 10 minutes at the most. The Hotel appears fairly new, in fact there may still... More 

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear SamBAustralia, Thank you so much for your glowing review. I was ecstatic to read that our hotel exceeded all expectations and because of this you returned for a second stay. You are correct in writing the hotel looks fairly new, we have recently undergone a refurbishment throughout the building and it is great to hear that it is being... More 

Caloundra, Australia
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed here overnight recently. Very reasonably priced, lovely room and very friendly helpful staff. Close to the city - walking distance. We would happily book again. Free parking was a huge bonus - and the in house restaurant/ bar looked good.

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear BarbM61, Thank you very much for your kind words. It is always wonderful hearing from a recent guest and I am delighted that you were so impressed with all aspects of your stay. I have taken the liberty of sharing your thoughtful feedback with the team here at Hotel Grand Chancellor Brisbane. Once again, thank you for taking the... More 

Sandringham
2 reviews
4 of 5 stars Reviewed 1 week ago

Good Value Well located close to the train station and an easy walk. The Roma gardens were close and are a great Brisbane feature. Hotel rooms were up to date, modern Perfect for our trip to Suncorp stadium

Review collected in partnership with Amoma.com

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Giles W, Thank you for sharing your feedback regarding your time at the Hotel Grand Chancellor Brisbane. I was pleased to read that the hotel met your expectations and you were happy with everything from our convenient location to our modern décor. It is marvellous to hear positive feedback regarding our hotel rooms as we have recently undergone a... More 

Launceston
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was a great choice for the first night of our holiday. A late checkin was no problem. Our room was well-appointed . The bed was very comfy. The icing on the cake was the hotel restaurant - gourmet food plus excellent service. We were too jaded to go restaurant - searching, so it was wonderful to find food of... More 

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Mapread, Thank you for taking the time to write about your stay with Hotel Grand Chancellor Brisbane. I was so pleased to read that you enjoyed your time at the hotel, particularly with regards to our Restaurant and Food & Beverage staff. I am delighted that you were impressed with the service given - we are really proud to... More 

Wellington, New Zealand
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here recently prior to a trip to the Gold Coast. First impressions were good, with a really welcoming lobby giving an inkling of the standard of the rooms. The hotel is well located with a short downhill walk taking you to the main shopping areas of the CBD. We were attending the football at the Suncorp Stadium, and... More 

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear TSandH, Thank you for taking the time to share your review. It is always wonderful to hear from a recent guest and I am so pleased that you enjoyed your stay at the hotel. I was thrilled to read of your positive interaction with our staff and that you had the opportunity to enjoy our newly refurbished Lobby. Please... More 

Canberra, Australia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a short business trip in Brisbane. The room was very clean and modern. There were fresh towels as well as toiletries in the room. The shower head was massive! I arrived late and so had to order a meal from the bar. The meal was very average. I ordered a starter and a main salad. Both... More 

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Rubixx, Thank you for taking the time to bring the events of your stay to my attention. I am pleased to hear that our modern rooms were to your liking, especially our luxurious bathroom facilities. I was however disappointed to read about your food and beverage experience. I have raised your feedback with our Restaurant Manager so that he... More 

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