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Mercure Brisbane King George Square

Hotel website
Cnr Ann & Roma Streets, Brisbane, Queensland 4000, Australia
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Mercure Brisbane King George Square
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Mercure Brisbane King George Square
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409 reviews from our community

Traveler rating
    78
    198
    93
    26
    14
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102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I attended a conference at this hotel and thought it would be convenient to stay inhouse for 2 nights. I chose the Mecure side of the hotel because I only really needed somewhere to sleep and figured it’s managed by Pullman so didn’t even think to look at the reviews - foolish me! Let’s start with the good news. I... More 

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Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The mecure is partnered with the Pullman hotel, reception for both hotels are together and can be a bit confusing when you first arrive I have stayed in many Accor properties and even though this room was clean it was the most out dated I have seen in a long time Very close to the cbd and train station -... More 

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Newcastle, Australia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was sent there by an airline after I missed a connection. this property is both Mercure and Pullman, so I cannot comment on the Pullman tower, but the Mercure was a bit tired to say the least. Having said that, the bed was good and I slept well.

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Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear Jon H, Thanks for your review, I thank you for taking the time. I'm sorry that you were not able to join us under better circumstances, missing flights is certainly frustrating. I appreciate your comments regarding the hotel, there is a lot of history here, though we have had many refurbishments in that time and the team here do... More 

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here may times. Price fluctuates quite a bit so keep an eye out for specials. Easy to get to and from in a car and quite central. Has a basic gym. What more is there to say, it is of a high standard and has all the usual facilities.

Review collected in partnership with this hotel

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Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear Dave P, Nice to have you share a review here. Glad to see that we are able to have you stay with us multiple times, thank you for your loyalty. Some good tips in your review as well, thank you for sharing. I hope that we continue to offer everything that you need and you will be joining us... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Mercure Brisbane King George Square is a decent hotel set in a reasonably convenient location in the Brisbane City. The rooms themselves are generally quite clean, and the soundproofing is amazing - no street noise can be heard. Room service is efficient and tasty, if not slightly pricey for a four star hotel. The minibar is well stocked, TV... More 

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Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear WayneSAdel, What a lovely comprehensive review you have shared here, I thank you for taking time out to do this. It seems as though there are, as you have said, many good things about your stay that you enjoyed. I'm glad we could provide all that for you, that's nice to hear. I am very glad that the soundproofing... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Once again the Brisbane Mercure King George Square provided us with a great experience. All team members including concierge, reception & restaurants ensured we were looked after. Well done, we will be back.

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Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear TonyOMara, Thanks Tony. I appreciate your sharing your review here. I'm glad your experience at the hotel with your family was great. The team here do try very hard to make sure everyone is looked after well. We look forward to having you again in the near future. Best regards, Grant Parnell General Manager More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 6 days ago NEW

very dated, whole place needs an overhaul. I wouldn't stay here again. The fridge was not working on arrival but was fixed fairly quick. The toilet leaked water into the water bowl all night but I didn't inform reception until leaving. Light globe blown in room. Just not an acceptable standard for a 4 star.. felt like 3 star at... More 

Review collected in partnership with this hotel

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Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear Sharon H, I appreciate your thoughts on your recent stay with us here, I'm glad to have the feedback and I thank you for taking the time. It sounds like there were some things that fell below standard for your stay, and I apologise for that. We are proud of our history in the hotel, and the team are... More 

Warwick, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Our stay was made very enjoyable by the excellent staff, location and the overall atmosphere of this venue. Nothing was too much trouble! I would not hesitate to recommend this hotel to anyone planning a trip to Brisbane.

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Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear Feathersgold, I truly appreciate you taking the time to review your stay over the ANZAC Day weekend. It seems that everything went as planned and you and your friends had a good weekend. I'm pleased that we could be a part of this. We would love to have you back again in the future and we look forward to... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

If you have plenty of time to check in or out ... This is the place for you. The longest check in ever... Around 20 minutes to check in and the same to check out. Ridiculous... They have this great looking customer service area and no people and the ones that are there certainly don't have a sense of any... More 

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Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear DRAZEN1963, I appreciate your comments regarding the check in and out experience. I am sorry these were not more pleasant and I will be speaking with the team and managers regarding this in order to improve the experience for our guests. I can understand the frustration that you must have felt at having to wait for longer than necessary... More 

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