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Mercure Brisbane King George Square

4.0 of 5 Cnr Ann & Roma Streets, Brisbane, Queensland 4000, Australia
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Mercure Brisbane King George Square
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Mercure Brisbane King George Square
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319 reviews from our community

Traveler rating
    60
    159
    69
    21
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ballina, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for one night, and was super impressed how close to the main mall it was. Location wise this hotel is in a fantastic position. Staff were amazing, nothing but great reviews on this, and the dinner was 5 star +++...one of the best meals I have ever had. Breakfast buffet was one of the better ones, with a fab... More 

Was this review helpful? Yes
Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear cher1302, Thank you for a great review and a pleasure to hear you had a fantastic stay. Seems like the hotel met all your needs with location, comfort and service. Thank you very much for your comments, I will be sure to share with the team. We look forward to welcoming you back again very soon. Sincerely, Grant Parnell... More 

Kolkata (Calcutta), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The position of the hotel makes it perfect for a business travel. Rooms were nice though it looks rather old. The keys and doors are terrible. It may not lock when you pull it from outside so please check it is locked before you leave the room. Had complained twice and i hope they do something about it.

Was this review helpful? Yes 2
Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear Samik, Thank you for your review of Mercure Brisbane King George Square and glad that you enjoyed your stay with us. We appreciate your feedback so we can continually improve. I will be sure to follow up on your door and lock as mentioned to ensure this was rectified. Once again, thank you for choosing to stay with us... More 

Narre Warren, Australia
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff were efficient at check-in, but not overly polite or helpful. The rooms are quite aged, in desperate need of a refurbish, however the beds are comfrtable. The location is right next to the mall, however I would not choose to stay here again due to the aged rooms.

Was this review helpful? Yes 1
Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear Ben, Thanks very much for your recent review of Mercure Brisbane King George Square. Glad that you found the location central for your needs. It is disappointing to read that we did not live up to expectations, and we appreciate you providing feedback so we can continue to improve our guest experience. Sincerely, Grant Parnell General Manager More 

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Had our wedding anniversary here. Our stay was made so special with a welcoming surprise of fruit and small delicacies. Just outstanding The staff were so friendly, welcoming and went out of their way to make our stay most enjoyable. One downside was that the bathroom and some décor really needs to be modernized.

Was this review helpful? Yes 1
Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear Lilylou1, Thank you for your review regarding your recent stay at Mercure Brisbane King George Square. Congratulations on your wedding anniversary and a pleasure to read that you enjoyed your stay. We hope to welcome you back again soon. Regards, Grant Parnell General Manager More 

Noosa, Australia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Handy to all CBD business or pleasure related activity. Valet parking, smooth check in. Thai massage joint next door. Restaurant is excellent. Building is a bit tired, though rooms functional & comfortable. Do not get a room near the lifts

Was this review helpful? Yes 2
Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear SpiderPig S, Thanks for your review of Mercure Brisbane King George Square. A pleasure to read that you enjoyed your stay with us and were able to take advantage of the city and hotel facilities. Tantara Thai Spa & massage do a fantastic job, always such positive feedback so we will be sure to share with them as well.... More 

Canberra, Australia
Top Contributor
96 reviews 96 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One of the better locations for downtown hotel making it handy to all places to see and eat at as well as public transport. Very friendly staff and check-in / check-out very efficient. One negative is the flat rate parking so $40 ($35 for advantage plus members) whether park for 1hr or 24hrs. Only found this out when a guest... More 

Was this review helpful? Yes 1
Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear Andrew, Thanks for your review regarding your recent stay at Mercure Brisbane King George Square and pleased you enjoyed your stay. Unfortunately the visitor parking is the same as guest overnight parking, which we believe creates value for our in-house guest. This is a competitive overnight rate compared to other CBD & hotel parking. We have limited parking available,... More 

Brisbane, Queensland, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

A recent stay highlighted some serious concerns in the facilities available for people with any disabilities. The room was very small with not enough space between the beds for easy wheelchair access. The floor in the bathroom was polished marble like tiles and VERY slippery in the shower area where all parties were concerned for their safety. The bathroom also... More 

Was this review helpful? Yes 1
Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear Susan, Thank you for taking the time to provide a review of Mercure Brisbane King George Square and highlighting some key areas of improvement to ensure a consistent positive experience for all guests. Obviously, some logistical issues for us to recognise and work on and my apologies for the inconvenience and lack of comfort this caused during your stay.... More 

Coolum Beach
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are so many plus' for this property but also some negatives. Valet parking cost ($35 for 24hrs) is no different if you park yourself, so a plus for that. The welcoming staff +, very friendly and very helpful, our room wasn't ready but it was an hour before check-in and the staff organised our luggage as we were running... More 

Was this review helpful? Yes
Grant P, General Manager at Mercure Brisbane King George Square, responded to this review

Dear KJN2010, Thanks for your recent review regarding your stay at Mercure Brisbane King George Square. Really appreciate your constructive feedback highlighting the positives and the areas of improvement. A pleasure to hear that you enjoyed your stay and would stay again with us. I will pass your comments on to the team, they will be delighted to hear your... More 

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Additional Information about Mercure Brisbane King George Square

Address: Cnr Ann & Roma Streets, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Brisbane King George Square 4*
Number of rooms: 238
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Hotel Style:
#51 Luxury Hotel in Brisbane

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