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Rydges South Bank Brisbane

9 Glenelg Street, South Bank Brisbane 4101 Australia
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Twelve-story Tower Hotel in the South Bank Parklands, adjacent to the Brisbane Convention Centre; 500 meters to train station.
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service No Swimming Pool
Check Rates and Availability: $290 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 36 traveler reviews
  • What to Expect:
    • 3.5 based on 32 reviews Rooms
    • 3.5 based on 32 reviews Service
    • 3.5 based on 31 reviews Value
    • 3.5 based on 32 reviews Cleanliness
    • 3.5 based on 6 reviews Dining

Reviews of Rydges South Bank Brisbane

( 1-10 of 37 )
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4 of 5 stars
Queensland
Oct 7, 2008

Felt compelled to write a review of this hotel after seeing the some of the reviews written by previous guests. We stayed there two weeks ago for a weekend in the City, and the Hotel more than met with our expectations. Yes, the Hotel is obviously going through a period of transition, and some things look a little tired (our... more

Management response from
TonyScrivener, Executive Assistant Manager

Dear Foggy Hoggy, Thankyou for your feedback regarding your recent stay at Rydges South Bank. I apologise for the air-conditioning unit not working to its full potential but I can advise that a new air conditioning chiller unit for the total hotel operation will be craned in and installed in the coming month. Kindest Regards Tony Scrivener Executive Assistant Manager

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3 of 5 stars
Melbourne
Sep 29, 2008

Stayed here for two nights en-route to Port Douglas, with a package deal to include river view room and entrance to the Picasso Exhibition at Goma. A great location and close proximity to the wonderful strip of cafes, shops, markets (on Saturday) along Southbank. We had a deluxe Queen room, overlooking the skyline of thge city and the river. Rooms... more

Management response from
TonyScrivener, Executive Assistant Manager

Dear Britpop 73, Thankyou for your feedback regarding your recent stay at Rydges South Bank. It is dissapointing that you found our rooms below standard given the refurbishment that took place last year. We are currently looking at some new and exciting items to be placed in room over the next few months so if you are returning to Australia...

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5 of 5 stars
Edmonton, Canada
Sep 17, 2008

Booked this stay based on a tripadvisor forum recommendation as I had just one night in Brisbane and wanted someplace I could experience a bit of city life instead of just an airport hotel. I was so impressed - cannot say how much it exceeded my expectations. I arrived via South Brisbane station, and the hotel is just a quick... more

Management response from
TonyScrivener, Executive Assistant Manager

Dear "mcwhippet" Thankyou for such glowing feedback regarding your recent stay at Rydges South Bank. Our team at the property are our biggest asset and its great to hear that they looked after you, even with the Bledisloe Cup in town! I will definately pass this feedback onto the team. In regards to the internet kiosk yes this is something...

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1 of 5 stars
brisbane
Sep 6, 2008

Booked especially for fathers day. Had the following problems; - Restaurant booking was missed (only due to staff incompetence, booking was written in book however staff missed name). - Although booking was made resturant had to make up table when we arrived. Eight people squashed on a table for 6. - Breakfast was very disappointing. No plates, very limited hot... more

Management response from
TonyScrivener, Executive Assistant Manager

Dear Miannbris, Thankyou for your feedback regarding your experience during your fathers day breakfast. It is most displeasing to hear your comments and I would very much like to discuss this with you in more detail. At your convenience could you please contact me at the hotel on 07 33640800. Kindest Regards Tony Scrivener Executive Assistant Manager

Jul 29, 2008
1/2 found this review helpful

This hotel is very posh and has local facilites as Laundry , Cafe/Bar. It is also on the south bank. A short 5 min walk will bring you into the centre of Brisbane. Hotel had valet parking and reception staff that were very helpfull. Great man made beach with pool atached in fron t of hotel about 2 min walk. more

Management response from
TonyScrivener, Executive Assistant Manager

Dear "cjocolumbus", Thankyou for your feeback regarding your recent stay at Rydges South Bank. It is pleasing to hear that we exceeded your expectations whilst staying at the hotel. Kindest Regards Tony Scrivener Executive Assistant Manager

Jul 23, 2008
0/1 found this review helpful

The hotel did not have our reservation. Fortunately we had our paperwork which confirmed the booking. After a bit of deliberation between the staff behind the reception desk, the girl handling our check-in disappeared behind a door. At this stage we did not know whether we had a room or not and it wasn't until another staff member heard me... more

Management response from
TonyScrivener, Executive Assistant Manager

Dear "Auslady", Thankyou for your feedback regarding your recent stay at Rydges South Bank. I am sorry to hear that we did not fulfill your expectations during your recent stay. I have taken your comments very seriously and have spoken with each area of the hotel that you addressed, and reiterated your comments along with ensuring that the attention to...

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5 of 5 stars
Wiltshire
Jul 2, 2008
1/1 found this review helpful

We stayed at the Rydges South Bank during a tour around Australia in December. This was a lovely hotel very clean and the rooms were very comfortable. During our stay we were given free breakfast as we were staying 4 nights. What a bonus you really couldn't fault it the food was great and there was plenty of it. The... more

Management response from
TonyScrivener, Executive Assistant Manager

Dear "Tiggy 1" Great to hear you enjoyed your stay with us, and the staff looked after your needs. We pride ourselves on our service and cleanliness and look forward to welcoming you back to the hotel one day soon! Kindest Regards Tony Scrivener Executive Assistant Manager

Jun 12, 2008
1/1 found this review helpful

As the title suggests, this is a comfortable hotel that is trying hard to provide a quality accommodation experience for its guests at a reasonable price. Check in experience was good and our request for an upgrade was handled well with a corner suite offered at a reasonable additional cost. The suite was more than adequate in size and had... more

Management response from
DonGoode, General Manager

Dear Longdrive, Thankyou for your feedback regarding your recent stay at Rydges South Bank. We as a hotel welcome feedback and you have hilighted some excellent points for discussion at our next management meeting. It was nice to hear you enjoyed your room and I can advise that all bathrooms are currently recieving a touch -up to enhance the total...

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1 of 5 stars
Liverpool
Jun 3, 2008
2/2 found this review helpful

Ok, before I write this review, I would like to state this very clearly I have stayed at the Rydges at Campbelltown Sydney and enjoyed my stay very much and for this reason I chose to stay at Brisbane. Day 1, Arrived at the Hotel only to find our room was not ready, told to come back later, finally ended... more

Management response from
DonGoode, General Manager

Dear Enzo, Thank you for your time last night to discuss the feedback in relation to the experiences you had on your last stay with Rydges Southbank . We certainly value your feedback as it is the most effective means of measuring our performance to ensure consistent standards of service and that the product and facilities are maintained in line...

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5 of 5 stars
Australia
Apr 30, 2008
0/1 found this review helpful

A wonderful hotel, in an excellent location, with exceptional staff and outstanding service. We were upgraded to a suite overlooking the Southbank parklands..what a treat! more

Management response from
DonGoode, General Manager

Dear "Ausgiraffe", Thankyou for such a positive report on your stay. We welcome feedback from all parties to ensure we remain at the top of our game when it comes to the product in which we offer, and I can assure you I will personally pass this feedback onto my team. Kindest Regards Don Goode General Manager

Reviews of Rydges South Bank Brisbane

( 1-10 of 37 )
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Rydges South Bank Brisbane Address

9 Glenelg Street, South Bank, Brisbane 4101, Australia