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Rydges South Bank Brisbane

4.5 of 5 9 Glenelg Street | South Bank, Brisbane, Queensland 4101, Australia
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Certificate of Excellence 2014
Rydges South Bank Brisbane
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Rydges South Bank Brisbane
Rydges South Bank Brisbane
Rydges South Bank Brisbane
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1,123 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed yesterday NEW via mobile

Really disappointed. I rung around a few places to have a beautiful room for a bridal party and requested two rooms for four people. Rydges definition of two rooms is a bedroom and a lounge room with a pullout sofa. I requested the Deluxe Suite River View so after getting in the room and thinking we got the wrong room,... More 

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Wagga Wagga, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As a single female traveller I found this hotel very good. There were three choices on site for dining. I found the CBD bar had good food, not heavy large meals which suited me very well. Also the breakfast at CBD was al a carte so you didn't get stuck with the 'hotel breakfast' every day, especially as I was... More 

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at Rydges Brisbane last week because of its proximity to the Brisbane Convention Centre. And it certainly is convenient. A quick walk across the podium level connects the two properties.... But how sad that this is all the hotel has to stake it's reputation on. The rooms are ordinary and very outdated ( though most things worked), the... More 

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Rui O, Manager at Rydges South Bank Brisbane, responded to this review

Dear hmw754, Thank you for taking the time to provide us with feedback from your stay. It is disappointing to see that you did not enjoy your stay with us. I have passed this feedback to the relevant outlet managers and will be looking at our processes to ensure that all of our services meet our guests' needs. I am,... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family of four stayed here overnight on February 21, 2015. We stayed in a deluxe twin (upgraded from a superior twin on arrival). The room was spacious and clean, and very quiet to sleep in. It was only a few minutes' walk from the South Brisbane train station (Airtrain line) and handy to a plethora of restaurants and attractions.... More 

Was this review helpful? Yes 1
Rui O, Manager at Rydges South Bank Brisbane, responded to this review

Dear Roisin W, Thank you for taking the time to provide us with feedback from your stay. I am glad to see that you enjoyed your room and the location of the hotel. We are in an enviable position in the Brisbane CBD area, close to many great shops, restaurants and entertainment areas. Our award-winning Bacchus restaurant has an extremely... More 

Singleton, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I would have expected more from the Rydges. I found the room really noisy, from the people talking in the room next door, to doors slamming and even music (I assume from the pool bar). The room was tired and in need of an update. Also, I dropped my bag off early in the day and returned later to check... More 

Was this review helpful? Yes 2
Rui O, Manager at Rydges South Bank Brisbane, responded to this review

Dear krissijo, Thank you for taking the time to provide us with feedback from your stay. Please accept my apologies for the inconvenience caused regarding your luggage. I have spoken to the Concierge Manager and passed on your comments. I am glad to announce that the hotel will begin major renovations to its rooms and suites later in the year... More 

Kuala Lumpur, Malaysia
Top Contributor
68 reviews 68 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent two days in Brisbane last week and stayed on the South Bank for something different. The hotel was well serviced, clean and everything works. The balconies mean that you can sit outside and see the lights of the city, though when I was there the view was blocked by cyclonic rain... not the hotels fault. Room service portions are... More 

Was this review helpful? Yes 1
Rui O, Manager at Rydges South Bank Brisbane, responded to this review

Dear ScrumBumJakarta, Thank you for providing us with feedback from your stay. I am glad to see that you enjoyed your time with us. As much as the weather cyclonic conditions may have put a damper over South Bank, it is always good to see that you were still comfortable and able to enjoy the hotel's services. We look forward... More 

Saint Agnes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Staff are friendly & helpful and the hotel itself is nice. The room was quite basic but clean an pleasant. It was nice to have a balcony to sit on but the view was not great. I was on the 3rd floor and looking straight at other buildings. I would be happy to stay there again. The valet parking was... More 

Was this review helpful? Yes 1
Rui O, Manager at Rydges South Bank Brisbane, responded to this review

Dear C710OAmichaelm, Thank you for providing us with feedback from your stay. I am glad to read that you enjoyed your time with us, the location of the hotel and services we offer our guests. I am also happy to announce that the hotel will be undergoing renovations to the guest rooms and suites later this year, which will allow... More 

Wollongong, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Well located next to the conference and exhibition centre. Great staff who where very understanding to need during inclement weather caused by cyclones. Walking distance to restaurants, Southbank and gallery. Would stay again.

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Rui O, Manager at Rydges South Bank Brisbane, responded to this review

Dear thekilljoy, Thank you for your kind comments regarding your stay. I will pass on your feedback to the team and we look forward to welcoming you back soon. Kind regards, Rui Ozorio Hotel Duty Manager More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This place is great if you want convenience and don't have a car or visiting for a short stay. The Air Train is 5 min walk which we found perfect for us Perth travellers. The restaurants are lovely and the Podium level is connected to the Brisbane Convention Centre which was what attracted us as we were attending a conference... More 

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Rui O, Manager at Rydges South Bank Brisbane, responded to this review

Dear Adminlady60, Thank you for taking the time to provide us with feedback from your stay. I am glad to see that you found the location of the hotel convenient for your purposes and that you enjoyed the Podium level and our overall service to your satisfaction. Unfortunately, the Griffith Conservatory is opposite the hotel on the Riverside and does... More 

Tweed Heads, Australia
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed here on several occasions and it is its central location that keeps bringing us back. We are a rewards member and booked through their website with a statement of a 'FREE' room upgrade. When we web checked in, the offer of an upgrade came with a $20 cost which we did not take. When we arrived at the... More 

Was this review helpful? Yes
Rui O, Manager at Rydges South Bank Brisbane, responded to this review

Dear Kim D, Thank you for giving us feedback from your stay. Whilst I am glad that you enjoy the hotel and its prime location in the Brisbane CBD area, the confusion at check in regarding your upgrade is of concern. Whilst we offer upgrades to our Priority Guest Rewards Members as often as we can, this is always subject... More 

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Additional Information about Rydges South Bank Brisbane

Address: 9 Glenelg Street | South Bank, Brisbane, Queensland 4101, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges South Bank Brisbane 4.5*
Number of rooms: 304
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Also Known As:
Rydges South Bank Brisbane Hotel Brisbane
Rydges South Bank Hotel Brisbane
Brisbane Rydges South Bank
Hotel Style:
#16 Family Hotel in Brisbane
#30 Romantic Hotel in Brisbane
#30 Business Hotel in Brisbane
#35 Luxury Hotel in Brisbane

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