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All 160 Brisbane hotels

Rydges South Bank Brisbane

4.5 of 5 Hotel   |   9 Glenelg Street | South Bank, Brisbane, Queensland 4101, Australia
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Ranked #31 of 160 Hotels in Brisbane
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Kari1412 Kallangur, Australia
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959 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
2 reviews
2 of 5 stars Reviewed today NEW

I stayed few months ago and found hair all over bathroom. when I showed the pics to duty manager he was rather relaxed as it was a regular occurrence. offered me a meal in restaurant but my meals where already paid for so I simply wanted the bathroom to be refreshed. without a shred of embarrassment the manager said talk... More

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Kallangur, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

So, I chose this place as a one night birthday getaway for my daughter and I and was pleasantly surprised after my apprehension at reading other reviews. On check in, staff were impeccably groomed, professional, pleasant, and swift, which, at an 8pm check in after a long day, was welcoming. We were issued with a complimentary drink voucher on check... More

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Melbourne, Australia
Top Contributor
60 reviews 60 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A great hotel right in the thick of South Bank. Staying with an elderly Mum in wheelchair and a sister we sometimes find it difficult to find suitable hotels. Rydges ticked all the boxes for us. We got a wheelchair accessible room, cafe downstairs perfect for breakfast (great food too), South Bank parklands just a stroll away, fantastic restaurants at... More

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Sophie S, Guest Relations at Rydges South Bank Brisbane, responded to this review

Dear Wombatstew, Thank you for your positive feedback in regards to your recent stay at Rydges South Bank Brisbane. We are very fortunate to be located in the fast growing restaurant, cafe and entertainment precinct of South Bank. I am pleased to read you were able to take advantage of the local area as well as our popular CBD Restaurant... More

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Three features make the Ridges South Bank in Brisbane an outstanding hotel. First, the service was systematically friendly, courteous and efficient beyond high standards one should expect in the best hotels. Second, the room was spacious, comfortable, and thoughtfully designed. Third, the location was excellent for all one want to access in Brisbane. My experience there has convinced me to... More

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Scott W, Rooms Division Manager at Rydges South Bank Brisbane, responded to this review

Dear SPM02143, Thank you for the excellent feedback in relation to your stay with us at Rydges South Bank Brisbane. It was pleasing to read your recent experience at the hotel has convinced you to choose Rydges properties over others for future visits. We work hard to ensure we exceed our guest expectations when it comes to service, so it... More

Queensland
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Due to an airline mix up we were put up at this hotel for one night. I can't comment on cost because the airline picked up the bill but I can say the hotel was classy looking, clean and with nice rooms. We had room service on the night we arrived which took a bit long to arrive but was... More

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Scott W, Rooms Division Manager at Rydges South Bank Brisbane, responded to this review

Dear Hbmeri, Thank you for the recent review in relation to your stay with us a Rydges South Bank Brisbane. I am pleased to see you were able to enjoy your unplanned visit to the hotel. Unfortunately when we do receive a flight disrupt, it can cause delays in our food and beverage outlets. The facilities in the rooms certainly... More

1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Work had made 2 bookings over 3 consecutive days, 2 nights and 1 additional night. Room key blocked after 2nd day and had to go back and get a new key. Very unsatisfactory explanation (security issue) that could have been but not mentioned on checkin. Very bad from a customer point of view whatever the reason.

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Scott W, Rooms Division Manager at Rydges South Bank Brisbane, responded to this review

Dear Blackers83, Thank you for the recent review in relation to your stay with us at Rydges South Bank Brisbane. It was disappointing to see a one star review posted for an issue with your room keys. Please accept my apology if you were not advised correctly upon check in to the hotel the procedure for collecting new keys, however... More

Brisbane, Australia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Ideal location for Brisbane Convention Centre and South Bank. Our room (twin share with River/City view) was spacious, comfortable and well appointed. The beds were incredibly comfortable and pillows plentiful. Our view was great, although a little obstructed by Queensland Conservatorium of Music. Buffet breakfast offered wide variety of hot & cold foods, fruits, cereals, pastries and breads. The coffee... More

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Sophie S, Guest Relations at Rydges South Bank Brisbane, responded to this review

Dear VickiA331, Thank you for your positive feedback in regards to your recent stay at Rydges South Bank Brisbane. We are very fortunate being located in the entertainment hub of South Bank and also being adjoined to the Brisbane Convention & Exhibition Centre. I am pleased to read you were satisfied with the bedding and spacious layout of our Deluxe... More

Mexico
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The location and bar staff in the CBD bar are probably the only reason this review isn't rated as poor. I have stayed at several Rydges properties prior to this one and I hate to admit that I couldn't see myself staying here again. For the price I expected more. Out dated is what I have read in some reviews... More

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Sophie S, Guest Relations at Rydges South Bank Brisbane, responded to this review

Dear JAMz1215, Thank you for providing us with feedback from your stay. Your comments regarding the staff in our CBD Restaurant and Bar are much appreciated and have been passed onto the staff. They surely are an asset to our Food & Beverage team and it is pleasing to read that they have been recognised. It is however disappointing to... More

Burnie, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed at Rydges in South Bank, Brisbane. Ultimately a very enjoyable stay with a well appointed room, good meals and service downstairs in CBD and helpful staff. Good location, although the walk way to the Convention Centre was closed off. Initially a poor experience with my allocated room on level 4. My room was like a furnace, absolutely hot,... More

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Sophie S, Guest Relations Manager at Rydges South Bank Brisbane, responded to this review

Dear Kirk P, Thank you for your recent feedback regarding your stay with us at Rydges South Bank Brisbane. It is fantastic to read you enjoyed the meals and service you received at our CBD Restaurant and Bar. This positive feedback has been passed onto the staff and was much appreciated. Athough you had some slight difficulties with your initial... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is definitely not a four star property, looking and feeling tired. It is in a great location and yes its been around for awhile but is in up there room rate wise. Here are some of my gripes, if you want a balcony room it'll cost extra, fair enough, but unless you ask for balcony room with a city... More

Was this review helpful? Yes
Sophie S, Guest Relations at Rydges South Bank Brisbane, responded to this review

Dear Robert E, We appreciate you taking the time to provide feedback on your recent stay at Rydges South Bank Brisbane. It is disappointing to read the hotels star ratings did not meet your expectations. We have recently completed the refurbishments of our Podium level and have also just introduced our new hotel bar, ‘Soleil.’ Now that this is complete... More

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Additional Information about Rydges South Bank Brisbane

Address: 9 Glenelg Street | South Bank, Brisbane, Queensland 4101, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges South Bank Brisbane 4.5*
Number of rooms: 304
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Also Known As:
Rydges South Bank Brisbane Hotel Brisbane
Rydges South Bank Hotel Brisbane
Brisbane Rydges South Bank

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