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All 161 Brisbane hotels

Comfort Inn and Suites Northgate Airport

4.0 of 5 Hotel   |   186 Toombul Rd, Brisbane, Queensland 4013, Australia
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Comfort Inn and Suites Northgate Airport
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Ranked #59 of 161 Hotels in Brisbane
A recent review
5 of 5 stars reviewed 1 week ago
David_B20142014 Nelson, New Zealand
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166 reviews from our community

Traveler rating
    48
    64
    25
    16
    13
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42
46
10
43
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Nelson, New Zealand
2 reviews
5 of 5 stars Reviewed 1 week ago

Due to circumstances, beyond our control, it was necessary to cancel our booking less than 24hrs prior to our stay. The staff member (Tricia) was very helpful, and did not charge our credit card, even though they were entitled to under their cancellation policy. Will certainly book there again when next visiting Brisbane, and hopefully we will make it next... More

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi David, Thanks for taking the time to review our property (even though you didn't stay) it was still nice of you to write your kind words. We do everything we possibly can to help those who need to cancel within the 24 hours; if we can re sell the room we always give a 100% refund. Luckily due to... More

Australia
Top Contributor
68 reviews 68 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel so we could have a kitchenette which was pretty good. Agree with a number of other reviewers that the stairs could be a problem. The stairs are very steep to get to the units on the upper floors. The one bedroom unit that we had was spacious and clean. The hotel is on a main road... More

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Supernanny, Thanks for taking the time to review our property. The upper level stairs are a little steep but for future bookings if you wish to have a ground floor put it as a request as we endeavour to fulfil all guest request where possible. I am so glad to hear that you found the room to meet your... More

New South Wales, Australia
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a lovely, spacious suite in which everything worked exactly as it should. How lovely! The staff on checkin, other interaction and checkout were all happy, jocular with one another and made me feel more than welcome. Dinner was nicely prepared, served well and conveniently. What more can a man ask for - I will be back.

Was this review helpful? Yes
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Rick, Thanks so much for taking the time to review our property. I am so glad to hear that you enjoyed your time with us here at the Comfort Inn. On behalf of all the staff here we wish you all the very best and we hope to see you again in the near future. Thanks again. Adam Parsons... More

Adelaide
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

We had just returned from Hawaii and stayed overnight before catching a flight back to our home State. We weren't aware that the motel was two storey and found dragging our heavy suitcases up and down stairs to be a safety hazard.The bathroom floor had a clump of long black tangled hair on it. The toilet and the walls behind... More

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Sheldo57, Firstly I'd like to thank you for taking the time to review our property. I would like to apologize that your stay with us was not as enjoyable as hoped. In regards to the hair that you found in your bathroom I apologise profusely as we take the cleanliness of our rooms very seriously. May I ask if... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My dad and i stayed only one night but we found the place excellent, the stairs were a surprise but the room was clean and tidy, very easy access to transport to Brisbane and the airport. I also didn't notice much noise either, staff were friendly and we wish we had stayed longer.

Was this review helpful? Yes
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Evening Andrew H, Thank you for taking the time to review our property. I am so very glad that you enjoyed your stay with us. I apologise that you weren't aware of the stairs but for future reference we have to apartments on ground level and if we have the availability we try and accommodate for all of our... More

Albany, Australia
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2014

As a family of four we stayed here for one night before an early morning flight.. We booked a 2 bedroom suite which thankfully was away from the main busy road right out the front of the property. Luckily we were accepted to have an early arrival as we were told our room had just been serviced.. but this was... More

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Morning Gadtrekin, Thanks so much for taking the time to review our property. I would first like to thank you for your honesty with your review. Without such honesty we cannot address the issues that are affecting our customers. I apologise profusely about the room not being up to your standards (not to mention mine) I would love for... More

Perth, Australia
Top Contributor
53 reviews 53 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 14, 2014

Stayed here for one night whilst transmitting through Brisbane airport. The hotel is close to the airports and just a short walk to the train station which we caught into Brisbane to have a look and grab a meal. But,, geez the room we had was upstairs next to an intersection and it was really noisey from traffic noise so... More

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi BigBronco, Thanks for taking the time to review our property. Firstly let me apologise for the noise. We are in the process of working out resolutions to noise issues. currently we are looking at upgrading from double glazing to triple glazing all windows to drown out more noise. Sadly we are in a great location locality wise for the... More

Casino, Australia
1 review
5 of 5 stars Reviewed October 13, 2014

I stayed at this hotel, because of it's location in Northgate, for business. It was immaculate & comfortable with a very good restaurant. From the menu, the main dish- Pork Shank- was tender and delicious. All staff were efficient and friendly. I did not notice any traffic noise during the night. I will definitely stay there again.

Was this review helpful? Yes
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Christine W, Thank you so much for your kind words. I so glad that you enjoyed your time and experiences here with us at the Comfort Inn & Suites. Our chef is brilliant and is a true asset to our business. Take care and happy travels. Kind Regards Adam Parsons Assistant Manager More

Auckland
Top Contributor
54 reviews 54 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 3, 2014 via mobile

The location of this hotel was perfect for us as we had an early morning flight from Brisbane Airport. Just an easy 10 minute drive. The room was very nice and comfortable. Thankfully the room also had aircon which was great when the temp topped 30 degrees. The downside of this hotel is the close proximity to the very nosy... More

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Afternoon POMSNZ, Thank you for taking the time to review our property. I am so glad that you found our property convenient and comfortable for your stop over in Brisbane. I do apologise about the road noise I guess that's the downfall of being so close to the airport is all the industrial vehicle noise. However we are always... More

Sydney, Australia
1 review
4 of 5 stars Reviewed September 26, 2014

I checked in after hours and picked up my key with the provided code. I went to my room (209) The room was absolutely nice and modern, but it smelled like wet dog/stinky feet. There was nobody at the front desk to request a room change, so I had to put up with the smell. I tried opening the windows,... More

Was this review helpful? Yes
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Afternoon 444_Boomer, thank you for taking the time to review our property. Firstly I apologise immensely for the smell in your room. After seeing your response I immediately went down to the room to assess the problem and it seemed that we had a blocked drain in the room which was creating the smell. Although you checked in after... More

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Additional Information about Comfort Inn and Suites Northgate Airport

Address: 186 Toombul Rd, Brisbane, Queensland 4013, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Comfort Inn and Suites Northgate Airport 4*
Number of rooms: 39
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Also Known As:
Comfort Inn And Suites Northgate Airport Hotel Brisbane
Comfort Inn Northgate Airport
Comfort Inn Brisbane
Brisbane Comfort Inn

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