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All 162 Brisbane hotels

Comfort Inn and Suites Northgate Airport

4.0 of 5 Hotel   |   186 Toombul Rd, Brisbane, Queensland 4013, Australia
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Ranked #67 of 162 Hotels in Brisbane
A recent review
4 of 5 stars reviewed 1 week ago
Mache E
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170 reviews from our community

Traveler rating
    48
    67
    26
    16
    13
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We recently travelled through Brisbane and stayed at the Comfort Inn in Northgate before our flight the next day. We chose this hotel as it is conveniently close to the airport. From its website it looked better than what was available in Hamilton, plus they are reasonably priced. There is a pool (which needs a bit of work) and a... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Mache E Thank you for taking the time to review our property. I am glad that you found our property to be what you were looking for whilst staying in Brisbane. I am sorry to hear that the bees were a bit of a hassle. However did you report them to reception? Upon inspection I have noticed a few... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Usually a great stay but rooms vary enormously ours was hot with one air conditioner not working at all!! Never again as no one cared a single bit! Don't risk it. Twice we asked about it and twice got lame excuses and what a very disappointing and low grade new years as a result!

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Sydney
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We arrived at 10pm and left by 6am the next morning, so it was a very quick stay. My family just needed a place to sleep for a few hours, following an international flight, before driving for hours home. The room was clean and well presented. We all had a comfortable sleep. The location was very convenient and we would... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Sydney Ele, Thanks for taking the time to review our property. I am so happy to hear you enjoyed your brief stay with us. We pride ourselves on delivering rooms that are clean, comfortable and practical. We hope to see you next time on your travels to Brisbane. Hopefully next time it will be for a bit longer so... More 

Hobart, Tasmania, Australia
1 review
4 of 5 stars Reviewed December 17, 2014

Very clean and well presented. Bed was above average for most hotels, so I was able to get a restful nights sleep. Breakfast was good quality and filling. Free Wi Fi. Minor thing to note, no alarm clock or radio.

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Adrian, Thank you so much for taking the time to review our property. I am delighted to hear that you enjoyed your stay with us. We do offer wake up calls via the phone system. This can be done by coming in or phoning reception. We can also offer rooms away from the phone depending on availability. Again thank... More 

Nelson, New Zealand
2 reviews
5 of 5 stars Reviewed November 17, 2014

Due to circumstances, beyond our control, it was necessary to cancel our booking less than 24hrs prior to our stay. The staff member (Tricia) was very helpful, and did not charge our credit card, even though they were entitled to under their cancellation policy. Will certainly book there again when next visiting Brisbane, and hopefully we will make it next... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi David, Thanks for taking the time to review our property (even though you didn't stay) it was still nice of you to write your kind words. We do everything we possibly can to help those who need to cancel within the 24 hours; if we can re sell the room we always give a 100% refund. Luckily due to... More 

Australia
Top Contributor
68 reviews 68 reviews
36 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 31, 2014

We chose this hotel so we could have a kitchenette which was pretty good. Agree with a number of other reviewers that the stairs could be a problem. The stairs are very steep to get to the units on the upper floors. The one bedroom unit that we had was spacious and clean. The hotel is on a main road... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Supernanny, Thanks for taking the time to review our property. The upper level stairs are a little steep but for future bookings if you wish to have a ground floor put it as a request as we endeavour to fulfil all guest request where possible. I am so glad to hear that you found the room to meet your... More 

New South Wales, Australia
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 28, 2014

I had a lovely, spacious suite in which everything worked exactly as it should. How lovely! The staff on checkin, other interaction and checkout were all happy, jocular with one another and made me feel more than welcome. Dinner was nicely prepared, served well and conveniently. What more can a man ask for - I will be back.

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Rick, Thanks so much for taking the time to review our property. I am so glad to hear that you enjoyed your time with us here at the Comfort Inn. On behalf of all the staff here we wish you all the very best and we hope to see you again in the near future. Thanks again. Adam Parsons... More 

Adelaide
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed October 26, 2014

We had just returned from Hawaii and stayed overnight before catching a flight back to our home State. We weren't aware that the motel was two storey and found dragging our heavy suitcases up and down stairs to be a safety hazard.The bathroom floor had a clump of long black tangled hair on it. The toilet and the walls behind... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Sheldo57, Firstly I'd like to thank you for taking the time to review our property. I would like to apologize that your stay with us was not as enjoyable as hoped. In regards to the hair that you found in your bathroom I apologise profusely as we take the cleanliness of our rooms very seriously. May I ask if... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 24, 2014

My dad and i stayed only one night but we found the place excellent, the stairs were a surprise but the room was clean and tidy, very easy access to transport to Brisbane and the airport. I also didn't notice much noise either, staff were friendly and we wish we had stayed longer.

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Evening Andrew H, Thank you for taking the time to review our property. I am so very glad that you enjoyed your stay with us. I apologise that you weren't aware of the stairs but for future reference we have to apartments on ground level and if we have the availability we try and accommodate for all of our... More 

Albany, Australia
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2014

As a family of four we stayed here for one night before an early morning flight.. We booked a 2 bedroom suite which thankfully was away from the main busy road right out the front of the property. Luckily we were accepted to have an early arrival as we were told our room had just been serviced.. but this was... More 

Was this review helpful? Yes
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Morning Gadtrekin, Thanks so much for taking the time to review our property. I would first like to thank you for your honesty with your review. Without such honesty we cannot address the issues that are affecting our customers. I apologise profusely about the room not being up to your standards (not to mention mine) I would love for... More 

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Additional Information about Comfort Inn and Suites Northgate Airport

Address: 186 Toombul Rd, Brisbane, Queensland 4013, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Comfort Inn and Suites Northgate Airport 4*
Number of rooms: 39
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Also Known As:
Comfort Inn And Suites Northgate Airport Hotel Brisbane
Comfort Inn Northgate Airport
Comfort Inn Brisbane
Brisbane Comfort Inn
Hotel Style:
#33 Business Hotel in Brisbane
#48 Luxury Hotel in Brisbane

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