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Comfort Inn and Suites Northgate Airport

186 Toombul Rd, Brisbane, Queensland 4013, Australia
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Comfort Inn and Suites Northgate Airport
Best prices for: 1 room 1 guest
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Ranked #90 of 163 Hotels in Brisbane
A recent review
4 of 5 stars Reviewed March 13, 2015
Arvid O Palm Coast, Florida
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181 reviews from our community

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    31
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed March 20, 2015

If you get a room facing the road try to change. There is an incredible amount of road noise - a lot of trucks use this route. Room itself was comfortable enough. As far as we could see only way to turn the lights out was to take out power card - which meant no lights and air conditioning once... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi DougandCharon, Thanks so much for taking the time to review our property. We thank you for your honest feedback as it helps us define the areas where we need to make improvements. Sadly the issue of road noise is one that is brought up often and we are in the process of working out how best to tackle the... More 

Palm Coast, Florida
Top Contributor
444 reviews 444 reviews
44 hotel reviews
274 helpful votes 274 helpful votes
4 of 5 stars Reviewed March 13, 2015

It is convenient to the airport but it still takes 15 minutes by taxi. The suites are well equipped with a full kitchen, bedroom, and office and living area. It was quiet despite its location in a very urban area. It can serve as an overnight stop or for a longer stay. It has a restaurant which we did not... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Arvid O, Thank you so much for taking the time to review our property. I am glad to hear that your stay with us was a comfortable one. Although we are 15 minutes we are one of the closest motels to the airport and we have a direct arterial road that links us straight to the airport. It is... More 

Sydney, Australia
Contributor
19 reviews 19 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 12, 2015 via mobile

We stayed here for a night on our way up to Fraser Island.. The room was clean but had a slight smell. The staff were very helpful & came up immediately to pour disinfectant down the drains. Overall the room was good and the staff were friendly and approachable. Would recommend this hotel for a short stay.

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Bec S, Thanks so much for taking the time to review our property. I am so glad to hear that your experience with us was a positive one. I apologise for the smell in your room. On occasion some of the drains dry out in the bathroom but once we pop some water and draino down them that often... More 

Mackay, Australia
Top Contributor
50 reviews 50 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

We stayed one night in a ground floor room. Room was quite large and well appointed and clean. Room offered writing desk, dining table and chairs, lounge and mini bar. Clean bathroom and large bed. Few down points, foxtel channels were scrambled and blurry and the room is not very quiet. Can hear cleaners banging around and vacuuming in upstairs... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Morning Lil Sam, Thanks so much for taking the time to review our property . Your kind words about your stay are humbling. The executive chef and his team do an amazing job and its so good to see that they are getting so much praise for the big effort they all put in. I do apologise about the... More 

Hong Kong
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 7, 2015

Our plane was delayed so we arrived In Brisbane at 2:30am. Taxis were readily available and the trip to Comfort Inns was under 10 mins, costing A$25. Not only was it a quick and easy trip, checking in at that hour took 1 minute, only requiring our credit card no. over the intercom to obtain our keys. The customer service... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Morning Lorikeet, Thank you so much for taking the time to review our property. I am so glad to hear that you found the after hours check in service quick and easy and that the service you received from our staff was up to your expectations. I apologise that you found the apartment not up to your expectations. I... More 

Cary, North Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 7, 2015

Looking at the web site for the hotel today, you will see this quote: "Shuttle Service is available and is to be booked on arrival during reception hours. The Shuttle runs from 4.40am till 9.40am every hour (excluding public holidays)" This is untrue - the hotel has no shuttle service at all. I booked this hotel for an overnight transit... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Mansnorkel, Thank you for taking the time to review our property. I apologise that in the week you stayed with us our 3rd party shuttle bus company went out of business with rather short notice. Only 1 day's notice in fact. I'm sure you appreciate that such a thing is well out of our control. In the week that... More 

Brisbane
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed March 2, 2015

I travel for work and leisure and stay at many places, I have never ever experienced BED BUGS like these ones, my husband and I stayed here for one night before an early international flight. We both got eaten alive, we had very little sleep due to this, we were itchy the next day on the flight and sleep deprived.... More 

Was this review helpful? Yes 5
Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 21, 2015

Stayed at the comfort inn on a stop over while returning back to the UK. The inn is situated 'near' the airport, a 10 minute taxi ride costing $25 will get you there from the airport. Staff at reception were really friendly and helpfull. Our room was a ground floor one, there are upper rooms but these have steep stairs... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi John, Thanks so much for taking the time to review our property. I'm glad to hear that your stay with us was a comfortable one. We have just been taken over by new management in the last couple of months so pool renovations are on our list of things to do. Although I might add that we clean and... More 

Payson, Arizona
Top Contributor
86 reviews 86 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed February 15, 2015

WiFi does not work! It works if you sit in reception. Several people complained & they blame it on ' foreign machines ' ! I am a dual citizen, US & AU. They ASSumed my machine was from the US & claimed it was my machine!!! WRONG!!! I bought this computer in Alice Springs!!! When 2 other people came in... More 

Was this review helpful? Yes 1
Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Good Morning Mr Rose, Thank you for taking the time to review our property. However I'm somewhat surprised to find such a negative review from you as when we parted ways you seemed very happy with the service you had received whilst staying with us. Apart from the WiFi you seemed very content with your stay, actually thanking me for... More 

Worthing, United Kingdom
Top Contributor
51 reviews 51 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 12, 2015

The motel is reasonably close to Brisbane Airport, the single taxi fare to which is normally around 25 dollars. Thus the location is quite convenient but the downside is the road noise at night which I found rather intrusive. My room was well equipped, albeit a bit dated, but the bathroom was tiny. There is free wifi for normal use.... More 

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Comfort Inn and... N, Manager at Comfort Inn and Suites Northgate Airport, responded to this review

Hi Grant, Thank you for taking the time to review our property. I am glad to hear that your stay with us was a pleasant one. I do apologize about the road noise sadly being so close to the airport comes with the draw back of being on an arterial road. However we do our best to block it out... More 

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