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Travelodge Hotel Garden City Brisbane

18 MacGregor Street (Cnr Logan Road) Upper Mount, Brisbane, Queensland 4122, Australia
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Travelodge Hotel Garden City Brisbane
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Ranked #55 of 165 Hotels in Brisbane
A recent review
5 of 5 stars Reviewed March 10, 2015
Robert M Merrylands
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300 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (84)
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There are newer reviews for Travelodge Hotel Garden City Brisbane
See the most recent reviews
Merrylands
1 review
5 of 5 stars Reviewed March 10, 2015

Staff are always helpful & friendly. Rooms & facilities are always clean & well maintained. Close to restaurants & can park at hotel without charge & ample space. _____________________________________

Review collected in partnership with this hotel

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tgcy, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this review

Dear Robert M, Thank you for taking the time to offer feedback on your recent stay with us. I appreciate all the comments that you have made and hope to have the opportunity to welcome you back next time you are in Brisbane. Warm Regards, Simone Burley Hotel Duty Manager More 

Canberra, Australia
1 review
4 of 5 stars Reviewed March 10, 2015

Very happy with this hotel, only let down is the lifts are very small and very slow. Great service and rooms have always been clean and comfortable each time I have stayed. Will stay here again for sure.

Review collected in partnership with this hotel

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tgcy, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this review

Dear Adrienne S, Thank you for the time you have taken to provide feedback on your recent stay with us. We are very glad to welcome you back each time you stay and look forward to your next visit. Warm Regards, Simone Burley Hotel Duty Manager More 

Griffith
1 review
3 of 5 stars Reviewed March 7, 2015

Staff friendly, location excellent, hotel looked a bit tired, non-secure parking not ideal, policy of no top sheets on bed and provision of a duvet seems inappropriate for such a hot climate; cooler didn't

Review collected in partnership with this hotel

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tgcy, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this review

Dear Max W, Thank you for taking the time to offer feedback regarding your recent stay at Travelodge Garden City. I can understand and appreciate the comments you have made regarding the duvet and I will escalate to my Hotel Manager with a view to adding top sheets to all bedding. We look forward to welcoming you back in the... More 

Frenchville
1 review
5 of 5 stars Reviewed March 5, 2015

Handy to all facilities and a great alternative to staying in the city. Room was very clean and comfortable. Excellent value for money. Lack of restaurant was not an issue as we were out visiting with family and friends. Staff were very friendly and helpful.

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tgcy, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this review

Dear Maree B, Thank you very much for the feedback on your recent stay with us at Travelodge Garden City. I was so glad to see that you enjoyed your stay and that the hotel was suitable to your needs. I am very pleased to see that you found the staff very friendly and helpful and I will ensure this... More 

West Mckay
1 review
4 of 5 stars Reviewed March 4, 2015

Great staff, clean room, comfortable bed. Good value for $. Bit annoyed with this survey. I take offence at being told how many characters I need to perform MY review. Bit of friendly advice, dont tell your happy customers what they need to do! They become unhappy very very quickly. Employ the KISS principle

Review collected in partnership with this hotel

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tgcy, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this review

Dear Ian M, I am so glad to hear that you had an enjoyable stay with us! Thank you for taking the time to post a review about Travelodge Garden City. We appreciate all comments that you have made and look forward to welcoming you back in the future. Warm Regards, Simone Burley Hotel Duty Manager More 

Gold Coast
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 3, 2015

The acoustics allowed us to hear as clear as a bell the occupants of the rooms above using their toilets and flushing. Then we had the pleasure of hearing the people in the adjoining room having a conversation.

Review collected in partnership with this hotel

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tgcy, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this review

Dear Arden55, Thank you for taking the time to leave us your valuable feedback on your recent stay at Travelodge Garden City. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did... More 

Flatbush
1 review
3 of 5 stars Reviewed March 2, 2015

recommend, great location next to Gardencity westfield mall. We needed to stay in the area and this seemed to be the best local motel.. Staff were very friendly, and helpful. Weekend stay was quiet and pleasant

Review collected in partnership with this hotel

Was this review helpful? Yes
tgcy, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this review

Dear Mr Swailes, Thank you for taking the time to offer feedback on your recent stay with us. I am so glad to see that you enjoyed your stay and that the location suited your needs. I have passed on your praise to the team regarding their friendliness and helpfulness, the acknowledgement is greatly appreciated. Thank you again and we... More 

Emerald, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 1, 2015

otherwise satisfactory - The staff were very friendly and helpful (issues addressed on arrival), room was modern, clean and had some kitchen amenities except no wine glasses and plenty of parking available. Right next to a major shopping centre, easy to get to Griffith Uni and also public transport access close by. Would consider staying again - but not in... More 

Review collected in partnership with this hotel

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tgcy, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this review

Dear David M, Thank you for your feedback in relation to your recent stay with us. I am sorry that you felt that our service delivery was below par on this occasion. Our team prides itself on customer service and to feel that we let someone down in this area is very disappointing to us. I have taken on your... More 

Tolland
1 review
3 of 5 stars Reviewed March 1, 2015

This is a great place to spend the night based upon cost value and location. There is no need for dining facilities as it is just a stones throw from the Westfield with a selection of great eating venues.

Review collected in partnership with this hotel

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tgcy, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this review

Dear John W, Thank you for your feedback on your recent stay with us at Travelodge Garden City. I can see from your response that you have enjoyed your stay and found the hotel suitable for your needs. As mentioned we are very lucky to be located so close to Westfield Garden City with an abundance of great eateries to... More 

A TripAdvisor Member
5 of 5 stars Reviewed March 1, 2015

Handy to all facilities, great staff very friendly and helpful Comfortable beds, great shower, rooms very clean, awesome vending machines for all the supplies you require. Most of all great location!!

Review collected in partnership with this hotel

Was this review helpful? Yes
tgcy, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this review

Dear A TripAdvisor Member, Thank you for the time you have taken to leave feedback regarding your recent stay with us. I was so glad to read that you enjoyed your stay and that we were able to leave such a positive impact on your trip. Thank you again and we look forward to the opportunity to welcome you back... More 

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