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All 163 Brisbane hotels

The Point Brisbane Hotel

4.5 of 5 Hotel   |   21 Lambert Street, Brisbane, Queensland 4169, Australia
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Ranked #15 of 163 Hotels in Brisbane
A recent review
5 of 5 stars reviewed 3 days ago
Katsy60 Porirua
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352 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Porirua
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

We usually stay in the City when we visit Brisbane, but decided to make a change to Kangaroo Point. This was a great move for us - free parking, good morning walk options and handy pub/shops nearby. The staff at The Point were great, and I have to single out Byron who very patiently and with good humour helped us... More 

Was this review helpful? Yes 1
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review

Dear Katsy60, Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Regards, Dinah-Louise Marrs More 

Hervey Bay, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved our stay in an Executive Suite, with a fantastic city/bridge view. Meals from Room Service were great. The free secure parking, the free CBD shuttle each morning and the free guest laundry were also appreciated. The king bed was so divine we searched for the label so we can buy one!! Staff were attentive and friendly.

Was this review helpful? Yes 2
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review

Dear Allis0nMc, Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Regards, Dinah-Louise Marrs More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We found The Point Brisbane to be a very pleasant place for our weekend stay in Brisbane. The hotel has a relaxed residential/semi-suburban feel with its garden surrounds and pool which we used to relax in after attending a family function. We would have preferred if the breakfast service went beyond 10.30am on Sunday to fit in with the relaxation... More 

Was this review helpful? Yes 2
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review

Dear Collo67, Thank you for your input which will assist us in maintaining the high standards our guests expect. We look forward to welcoming you back again soon. Regards, Dinah-Louise Marrs More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hospitality and service by staff. Location was great and close for a function we needed to be at. Value for money weekend couples deal. Great big comfy bed. Definitely returning on our next trip to Brisbane.

Was this review helpful? Yes 2
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review

Dear Eleanor V, Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Regards, Dinah-Louise Marrs More 

Melbourne, Australia
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Nothing in the way of conveniences close apart from small cafe and overpriced deli, food is nice, bathroom quite spacious though cleanliness leaves something to be desired (bath tub especially), staff is the major let down at this hotel. During peak check out time big queue and Manager walked by at least twice and did not help the staff. Also... More 

Was this review helpful? Yes
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review

Dear jenben123, Thank you for your feedback regarding your recent stay at The Point. I would like to apologise to you for the deficiencies in our service standards that you experienced during your stay. We pride ourselves on five star service and a high level of attention to detail in regards to the cleanliness of all our guest rooms, and... More 

Greater Brisbane, Australia
1 review
1 of 5 stars Reviewed 1 week ago

Unclean definitely not 5 star weekend ruined overpriced and poor service rooms outdated bed wasn't made up properly no amenties like a spare toilet roll. Dirty towels overalll terrible charged extra for a beer cause I paid by visa even though they take a holding fee.Noisy air con curtains in adequate.

Was this review helpful? Yes
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review

Dear Peta, Thank you for your feedback regarding your recent stay at The Point. I would like to apologise to you for the deficiencies in our service standards that you experienced during your stay. We pride ourselves on the high level of attention to detail and cleanliness of all of our guest rooms, and I was disappointed to hear that... More 

Port Douglas
Top Contributor
65 reviews 65 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night a week ago. Had good location for my business meeting but not much else going for it. I was surprised how replete of services the hotel offered. I think the management needs to be more Guest focussed as it appears to concentrate on its internal administration, not its Guest experience. Definitely overpriced for the standard of room... More 

Was this review helpful? Yes
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review

Dear Jason M, Thank you for your feedback. We pride ourselves on five star service and I am disappointed to hear that we did not met these standards on this occasion. Please be assured that we will be following up with the relevant staff members. Regards, Dinah-Louise Marrs More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at "The Point" for a one night spur of the moment stay. We booked a package which included a complimentary bottle of wine and cheese plate, full buffet breakfast and a late checkout. We stayed in a one bedroom suite with views of the Storey bridge which was lit up at night, so it was worth leaving... More 

Was this review helpful? Yes 3
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review

Dear not2nosy, Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Regards, Dinah-Louise Marrs More 

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic location for post Valentine's Day celebrations and coming from the theatre district at South Brisbane. The parking was a bit awkward with a number of people arriving at the same time, but the staff were helpful and valet parked the car for us. Highly recommended!

Was this review helpful? Yes 3
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review

Dear JanineColson, Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Regards, Dinah-Louise Marrs More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returned to this hotel after a bit of a hiatus. Very comfortable and well appointed room. The bed was especially comfortable. Staff are friendly and professional. The location is very convenient to everything Brisbane has to offer. Free parking is a massive plus too.

Was this review helpful? Yes 3
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review

Dear Adrian R, Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Regards, Dinah-Louise Marrs More 

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Additional Information about The Point Brisbane Hotel

Address: 21 Lambert Street, Brisbane, Queensland 4169, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Point Brisbane Hotel 4.5*
Number of rooms: 201
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Also Known As:
The Point Brisbane Hotel Brisbane
The Point Hotel Brisbane
Point Hotel Brisbane
Hotel Style:
#7 Romantic Hotel in Brisbane
#8 Business Hotel in Brisbane
#11 Luxury Hotel in Brisbane
#18 Family Hotel in Brisbane

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