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All 160 Brisbane hotels

Sapphire Resort

5 Brereton Street, Brisbane, Queensland 4101, Australia (Formerly Comfort Inn)
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Sapphire Resort
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Ranked #133 of 160 Hotels in Brisbane
A recent review
3 of 5 stars reviewed 3 weeks ago
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73 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The staff are very friendly, the hotel is good value, but don't expect a slick hotel experience. After all you are not paying for it. I spent a week there as a base for a conference. It's a little bit tatty, but if you are not to fussy the bed was fine, the rooms clean, and the TV worked. Lack... More

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1 review
3 of 5 stars Reviewed August 2, 2014 via mobile

This is definitely a case of getting what you pay for. The staff were nice enough but stuffed up my booking twice. The room was less than average and half the power points didn't work. The rooms weren't cleaned at all during our stay. BUT - the only thing that made our stay there worth it was Cafe Briz and... More

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Sydney, Australia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 13, 2014

And that's the only plus. For what we paid, we expected a bit better. It is very budget, no tissues in the room, sad old mattress and air con, and terrible bathroom. Staff are a bit rude, and you didn't feel very welcomed. It's a short 5 min walk to boundary st, with plenty of great bars and restaurants and... More

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Lismore, Australia
1 review
1 of 5 stars Reviewed June 24, 2014

the manager at this hotel is aggressive and rude and the staff are incompetent. even though I had booked and paid in advance I got no further than 5 minutes conversation with the 3 counter staff when I decided to get my money back and stay somewhere else. first they said I wasn't booked. then they found the booking, I... More

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Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 19, 2014

Location is good, walking distance to west end shopping district, and restaraunts and southbank and train station. close to bus stops too. Its a budget hotel standard room $80, its quite well run. Has old style aircon and basic facilities- dont know why they bother with a pool. There is a reasonably priced restaraunt downstairs with better than average opening... More

Was this review helpful? Yes 1
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 9, 2014

My partner stayed at the hotel 3 days ago. He said it wasn't much of a hotel and that he had stayed in better in small country towns. They took $150.00 dollars as quick as lightning from our bank account as a security deposit. We have stayed in many top hotels all over the world and have never had the... More

Was this review helpful? Yes 1
Christchurch, New Zealand
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 4, 2014

Clean, comfortable and close to places I needed to go to while I was in Brisbane. The downside is that it's quite basic and the layout of the place makes carrying luggage a real hassle. I would hesitate in calling this a resort; it's more accurately described as a motel. I didn't get a chance to try out the pool,... More

Was this review helpful? Yes 2
Tweed Heads, Australia
Top Contributor
53 reviews 53 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 4, 2014

My wife and I stayed at the Sapphire Resort last night and were not disappointed. The room was spacious and quiet and the staff very helpful. We also took advantage of the undercover secure parking (not all spaces are undercover). There is a small balcony, a bar fridge, hairdryer, very useful bench for our bags, a sink and tea and... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 3, 2014

We were a little apprehensive to book here after a couple of bad reviews but if you look at these carefully most of these have only 1 review in their history, to which I always treat with suspicion. The place is not really a resort more of a standard motel. Whilst it is a little dated, the room we stayed... More

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2014 via mobile

Don't know whether the pure stench of pine o clean, zero reception on the tv or the fact I found bed bugs was the best part out of my stay at this "resort". Only lasted 2 nights and I was out of there.

Was this review helpful? Yes 1
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Additional Information about Sapphire Resort

Address: 5 Brereton Street, Brisbane, Queensland 4101, Australia (Formerly Comfort Inn)
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $
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Also Known As:
Sapphire Hotel Brisbane

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Hotel & grounds (4)
Bathroom (1)
Pool/beach area (1)
Room/suite (1)
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