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All 161 Brisbane hotels

Sapphire Resort

3.0 of 5 Hotel   |   5 Brereton Street, Brisbane, Queensland 4101, Australia (Formerly Comfort Inn)
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Sapphire Resort
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29%
Ranked #130 of 161 hotels in Brisbane
A recent review
3 of 5 stars reviewed 2 weeks ago
Julia_Sarin Sydney, Australia
  • Overview
  • Reviews (71)
  • Photos (6)
  • Amenities
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  • Room tips (15)
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71 people have reviewed this hotel

Traveler rating
    5
    14
    28
    12
    12
See reviews for
4
25
12
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Sydney, Australia
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

And that's the only plus. For what we paid, we expected a bit better. It is very budget, no tissues in the room, sad old mattress and air con, and terrible bathroom. Staff are a bit rude, and you didn't feel very welcomed. It's a short 5 min walk to boundary st, with plenty of great bars and restaurants and... More

Was this review helpful? Yes
Lismore, Australia
1 review
1 of 5 stars Reviewed June 24, 2014

the manager at this hotel is aggressive and rude and the staff are incompetent. even though I had booked and paid in advance I got no further than 5 minutes conversation with the 3 counter staff when I decided to get my money back and stay somewhere else. first they said I wasn't booked. then they found the booking, I... More

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Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 19, 2014

Location is good, walking distance to west end shopping district, and restaraunts and southbank and train station. close to bus stops too. Its a budget hotel standard room $80, its quite well run. Has old style aircon and basic facilities- dont know why they bother with a pool. There is a reasonably priced restaraunt downstairs with better than average opening... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 9, 2014

My partner stayed at the hotel 3 days ago. He said it wasn't much of a hotel and that he had stayed in better in small country towns. They took $150.00 dollars as quick as lightning from our bank account as a security deposit. We have stayed in many top hotels all over the world and have never had the... More

Was this review helpful? Yes 1
Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 4, 2014

Clean, comfortable and close to places I needed to go to while I was in Brisbane. The downside is that it's quite basic and the layout of the place makes carrying luggage a real hassle. I would hesitate in calling this a resort; it's more accurately described as a motel. I didn't get a chance to try out the pool,... More

Was this review helpful? Yes 2
Tweed Heads, Australia
Top Contributor
52 reviews 52 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 4, 2014

My wife and I stayed at the Sapphire Resort last night and were not disappointed. The room was spacious and quiet and the staff very helpful. We also took advantage of the undercover secure parking (not all spaces are undercover). There is a small balcony, a bar fridge, hairdryer, very useful bench for our bags, a sink and tea and... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 3, 2014

We were a little apprehensive to book here after a couple of bad reviews but if you look at these carefully most of these have only 1 review in their history, to which I always treat with suspicion. The place is not really a resort more of a standard motel. Whilst it is a little dated, the room we stayed... More

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2014 via mobile

Don't know whether the pure stench of pine o clean, zero reception on the tv or the fact I found bed bugs was the best part out of my stay at this "resort". Only lasted 2 nights and I was out of there.

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed March 30, 2014

As a disabled person we arrived to find both parks taken by non-permit holders. Them embarked on a journey of epic proportions up 3 flights of stairs with lock on every door, ironically making this place safe.Beds left over from medieval torture chamber made for a VERY rough night. Not helped by intermittent TV reception. On a positive not great... More

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Senior Contributor
47 reviews 47 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed March 10, 2014

Got to this place yesterday for work. Guy on desk was not friendly in the slightest. The room was terrible: air con hardly worked, tv terrible, bed on a slant, bathroom and balcony dirty. It felt like a terrible backpackers. Unsavoury characters were already on their balconies at 5pm drunk and partying. I felt really unsafe. I travelled Oz last... More

Was this review helpful? Yes 2
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Additional Information about Sapphire Resort

Address: 5 Brereton Street, Brisbane, Queensland 4101, Australia (Formerly Comfort Inn)
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sapphire Resort 3*
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Also Known As:
Sapphire Hotel Brisbane

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Amenities

Free Parking Restaurant Swimming Pool
Hotel Class
Number of rooms
56

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