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All 149 Brisbane hotels »

Hotel Urban Brisbane

4.0 of 5
345 Wickham Terrace, Brisbane, Queensland 4000, Australia
Hotel amenities
Ranked #42 of 149 hotels in Brisbane
3.5 of 5 stars 146 Reviews
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146 reviews from our community

What travelers say about this hotel
  • Car park(13)
  • Friendly and helpful(6)
  • Very comfortable(6)
  • Free internet(4)
  • Room service(4)
  • Really nice(3)
  • Roma Street(3)
  • Several times(3)
  • Great location(3)
Traveler rating
    31
    63
    27
    13
    12
Only show reviews for Family (29) | Couples (48) | Business (29)
Date Rating
arnie66
Tannum Sands
Senior Reviewer
9 reviews
1 helpful vote
5 of 5 stars Reviewed February 9, 2012 NEW

Stayed for one night on Feb 1st in a twin room. Have to say this is the nicest hotel we have stayed at in Brisbane recently. Close to places to eat, the Spring Hill Loop Free Bus stops on the doorstep with multiple stops around the CBD, friendly staff, check in and out were easy as. Nothing to complain just... More

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FreqTraveller12
1 review
3 of 5 stars Reviewed January 31, 2012

We paid $270 a night plus parking and wifi made it $300. Not sure why this site shows free wifi - its not. This is an older building with some renos - which does not make it worth the cost of a newer hotel (lipstick on a pig). Room was small, bathroom was reno'd and small. We had a large... More

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Hotel Urban, Marketing Manager at Hotel Urban Brisbane, responded to this review
February 3, 2012

Dear FreqTraveller12 Thanks for taking the time to write your review. I’m very sorry to hear that you thought our staff and responses were dismissive – our staff are chosen based on a cheery disposition and ‘can do’ attitude, plus we respond to each and every review and follow up within the hotel regarding all concerns. It would be great... More

Karen M G
Holbaek, Denmark
Contributor
14 reviews
3 helpful votes
5 of 5 stars Reviewed January 26, 2012
1
person found this review helpful

What a treat it is to stay here! The atmosphere right from the time I entered the front doors was simply amazing! Without doubt, the staff here are amongst the most customer service oriented of any hotel in many long years of travel. Despite renovations going on, my room was delightfully fresh and clean. The bed is to die for... More

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Hotel Urban, Marketing at Hotel Urban Brisbane, responded to this review
January 30, 2012

Hi Karen M G, Such a nice review! Sounds like you had a beautiful stay, and, of course, we're over the moon to hear it. We agree that it can sometimes be quite daunting travelling on your own, so we love hearing that our gorgeous staff looked after you and gave you a little home away from home while you... More

darwin1905
Auckland Central, New Zealand
Senior Reviewer
7 reviews
33 helpful votes
4 of 5 stars Reviewed January 24, 2012

Quite close to the CBD, but not too close so it's relatively peaceful but within about 10 mins walk from town. Rooms are really nice and recently refurbished to a high standard. The bed was really comfortable and aircon worked really well. The bathroom was really nice but a bit small and the only minor fault is that the shower... More

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Hotel Urban, Marketing at Hotel Urban Brisbane, responded to this review
January 30, 2012

Hi darwin1905, That's a bit strange about the spa water, we'll definitely check up on that. We change the water very regularly so it's a shame you had that experience with it. Hope you didn't snore too loudly in the Urban Snorer! They are sooo comfy and tend to have that effect on people from time to time ;-) We're... More

BillJKingaroy
Kingaroy
Senior Contributor
26 reviews
6 helpful votes
4 of 5 stars Reviewed January 17, 2012

Close to the Brisbane Private Hospital hence the decision to stay there. Nice surroundings and a cool ambience once inside. Undercover parking (whihc you pay extra for!) is always a good thing. Staff were very helpful, particularly when we needed to stay another night which we found out about 15 minutes prior to check out. Staff were most accommodating. I... More

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Hotel Urban, Marketing Manager at Hotel Urban Brisbane, responded to this review
February 5, 2012

Hi BillJKingaroy I’m so happy we could be your home-away-from whilst visiting the Brisbane Private Hospital. Hopefully we will see you again soon – next time as a tourist though so you can explore our beautiful city. Cheers Marsha Group Marketing Manager More

welltravelled23feme
Melbourne, Australia
Senior Contributor
36 reviews
13 helpful votes
4 of 5 stars Reviewed January 3, 2012
1
person found this review helpful

We only stayed at this hotel for one night as it was closer to the airport than the goldcoast where we had been staying. There was four of us staying in one room with two queen beds which was rather cramped but the room had a tv, mini bar, good bathroom and all seemed rather new and very clean. We... More

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Hotel Urban, Marketing at Hotel Urban Brisbane, responded to this review
January 5, 2012

Hi there, A family of four in one room can definitely be a little cramped! Hopefully you all got the chance to spread out and explore all the great things there are to do nearby. We're glad to hear you enjoyed the style and cleanliness of your room and the rest of the hotel. Kind Regards, Caitlin Marketing Executive More

Rusty_Rimfire
Brisbane, Australia
Senior Reviewer
9 reviews
5 helpful votes
4 of 5 stars Reviewed December 27, 2011
1
person found this review helpful

Work Christmas Party. The setting was in the Panorama Room which just before dusk had an awesome view of Brisbane which i had not seen before in my life (lived here my whole life). This room easily accommodated the large party with ample space between the tables and had an area cleared for a bar which ran smoothly all night.... More

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Hotel Urban, Marketing at Hotel Urban Brisbane, responded to this review
January 3, 2012

Hi there, Sounds like an awesome work Christmas party! To have that amazing Panorama Room view in the background with a bar running all night and food a-plenty – what a great way to wrap up the year… month… any day really :-) Hope to see you and your work buddies again soon! Kind Regards, Caitlin Marketing Executive More

Laura Lea B
Sydney, Australia
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed December 15, 2011
1
person found this review helpful

My husband and I stayed here in December, 2011 and really enjoyed it. Nice rooms, good staff, good location. Kind of funky/fun atmosphere and uses the Evo line of products - nice! The restaurant/bar has great atmosphere and is perched above the city lights. Apples at the front desk were a nice touch. Really nice 5 minute walk into the... More

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Hotel Urban, Marketing at Hotel Urban Brisbane, responded to this review
January 3, 2012

Hi Laura Lea B, It's great to hear you're familiar with evo's gorgeous line of products. Being able to walk to the city from the hotel is a big plus, and we love the free bus service – a lovely way to experience Brisbane without having to spend much on taxi fares. Look forward to welcoming you and your husband... More

jbradfor
Rochester, MN
Contributor
13 reviews
10 helpful votes
3 of 5 stars Reviewed December 5, 2011

This is certainly a decent enough hotel, and while I didn't find anything wrong with it, I didn't find anything particularly great to recommend either. The rooms are fine, decent size and decor, but not huge and nothing outstanding. Beds were quite nice. Service was fine. We didn't try the restaurants, but the room service menu was quite limited. The... More

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Hotel Urban, Marketing at Hotel Urban Brisbane, responded to this review
December 11, 2011

Dear jbradfor, Lovely to hear you enjoyed Roma Park. We think it's great being able to step over the road and find yourself in lush, green surroundings, and you're right - it's a great park for the kids to run around in. Hopefully the weather was nice when you stayed. The pool at our hotel is perfect for the kids... More

louie_slippers
Sydney, Australia
Senior Contributor
24 reviews
3 helpful votes
2 of 5 stars Reviewed December 4, 2011

I stayed one night here on business and found the location average, the room was small and old with modern fixtures. The service was good but I really enjoyed lunch in the restaurant. I ordered room service for dinner but it was disappointing and cold. Many better hotels in Brisbane which I will try next time. More

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Hotel Urban, Marketing at Hotel Urban Brisbane, responded to this review
December 5, 2011

Hi louie_slippers, We're glad to hear you enjoyed lunch in the restaurant – we have been working hard on the menu at Gazebo Bar & Restaurant, and take a lot of pride in our service. Sorry to hear you weren't happy with the location. We love it because it's a short walk to the CBD, so you can be close... More

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Hotel Urban Brisbane Also Known As

  • Urban Hotel Brisbane
  • Brisbane Urban Hotel
Address: 345 Wickham Terrace, Brisbane, Queensland 4000, Australia

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Hotel Urban Brisbane
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