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All 160 Brisbane hotels

BEST WESTERN Astor Metropole Hotel

3.5 of 5 Hotel   |   193-197 Wickham Terrace, Brisbane, Queensland 4000 QLD, Australia
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32%
Ranked #104 of 160 Hotels in Brisbane
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293 reviews from our community

Traveler rating
    31
    58
    62
    40
    102
See reviews for
38
87
42
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
2 of 5 stars Reviewed 6 days ago NEW

We've been camping up the east coast of Australia and decided to spend a night in Brisbane and get a room for a change. We found this hotel on expedia. The price wasn't bad but for what we got, it wasn't worth it. First of all, Alistair, the concierge, looked like and acted like he couldn't wait for his shift... More

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sydney
Top Contributor
97 reviews 97 reviews
52 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is a decent hotel, with a very good location and pricing. It may be on the hill, but it is quieter than down in the CBD. The rooms are enormous , but the fittings and furnishings rather basic, more motel style. A good asset is a microwave in the kitchenette. The bathroom is ok, but small, soaps provided in... More

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Tin Can Bay, Australia
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I thoroughly enjoyed our stay and wish to compliment the Staff for their kind and courteous attention. Well Done Best Western!!!! I have used previously, Soho, Tower MIll, and many moons ago....the Sheraton. I love the proximity to City Centre, rail etc.. Taxi ride back after a city centre stroll was only $6 from King George Square.... More

Review collected in partnership with this hotel

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Brisbane, Australia
1 review
2 of 5 stars Reviewed 1 week ago

I stayed in Room 801 (queen suite) for one night (07/09/2014). The room had plenty of space, a nice view, and was in a convenient location, however those were the only highlights. - The inside lock of the room's main door did not work - being a solo female traveler this was far from ideal - The bathtub was not... More

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Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 2 weeks ago

Two single beds zipped together does not not make a queen size bed- as advertised! Had to turn airconditioner off as it only had one temperature- freezing. Had one thin blanket on bed so that was uncomfortable. The roll out single bed was hard. The washer/dryer didn't spin or dry. Parking in the stacking carpark was very awkward and very... More

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Paris, France
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Poor quality customer service at the front desk. No up keep of the rooms. Small things like - no handles on sliding toilet doors, public toilet style toilet paper dispensers - held together with masking tape, electrical cables for clocks disappear into the wall - cant turn things on or off or plug other things in. Book with lower than... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I decided to go to Australia and since I usually stay a Best Western in USA I checked and they have Best Westerns in most of the cities I was going to visit so I booked Best Westerns when I could some of them where the at a less expensive rate if you booked early and paid So I booked... More

Review collected in partnership with Best Western

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Brisbane, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

The rooms are very tired - in my room the door lock was broken and I had to go and buy a roll of packing tape to tape up the balcony doors to stop them howling every time the wind blew. Fittings and equipment are the cheapest available - I gave up trying to get water into the steam iron... More

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Umina Beach, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have read some bad reviews on this hotel but I don't know why. We stayed 4 nights, room was clean and well serviced, staff were friendly and helpful, breakfast was simple but good. The hotel is a little dated but reasonably priced and close to most sights. Parking at $9.00 a day was reasonable for inner city parking.

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Melbourne, Victoria, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Friendly staff and great location easy walking distance to Queen St mall and Central Station. Close to shops and restaurants and located away from the busy streets. Hotel rooms very old and a bit rough. Try another room type for a better quality room.

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Additional Information about BEST WESTERN Astor Metropole Hotel

Address: 193-197 Wickham Terrace, Brisbane, Queensland 4000 QLD, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Astor Metropole Hotel 3.5*
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Also Known As:
Best Western Brisbane

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