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BEST WESTERN Astor Metropole Hotel

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193-197 Wickham Terrace, Brisbane, Queensland 4000 QLD, Australia
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BEST WESTERN Astor Metropole Hotel
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BEST WESTERN Astor Metropole Hotel
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329 reviews from our community

Traveler rating
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    68
    43
    109
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Brisbane, Australia
1 review
1 of 5 stars Reviewed 2 days ago NEW

Basil Fawlty would have been impressed by the lengths this hotel went to to make my stay miserable and distressing in every way. From being allocated a different room from what was booked to broken/faulty appliances/equipment, to the refusal to deliver a jug of fresh milk for tea due to " health issues " to a booby trapped bed, filthy... More 

Review collected in partnership with Best Western

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed two nights on business in September 2014. The "queen bed" was two singles pushed together. The room was not clean. The staff were rude and disinterested. The parking is a serious hassle. My entire floor smelled strongly of Acetone. I requested a receipt at the counter, but apparently this was too difficult. I then requested one to be... More 

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Sydney, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, good location. Staff are friendly. Rooms are basic, but clean and for the price represent very good value. Internet access is fast and reliable. Check-out is a little slow, so need to allow a few more minutes if you're in a rush. I would stay there again.

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Modena, Italy
Top Contributor
67 reviews 67 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room smell very much, building and rooms are very old and the bedrooms / pillows look like rock...super hard. The breakfast is awful... Only positive thing was the staff actually showing me 3 rooms while trying to search a better One..

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Perth, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 2 nights, booked through the company I work for. I am a seasoned traveler (for work and pleasure) and I have stayed at many Best Western properties across the country and have had nothing but lovely experience and stay with the others except for this one. Upon arrival the external and lobby were impressive,... More 

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a last minute booking, the price was excellent and the staff were so friendly and helpful. My son and I ate in the restaurant on Sunday night and the food was fantastic! Our room probably could use a bit of an update, but it was clean as a whistle, nice little kitchen and we had a lovely view... More 

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Moranbah, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed March 13, 2015 via mobile

entrance is nice but that it I'm afraid.is it.had to wait for someone to show up at front desk when he did arrive book us in to a double room when we had booked a twin room.beds where very small to scared to roll over incase I fell out.stayed next night at the Meriton were I usually stay.excellent value for... More 

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Queensland, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 11, 2015

Great location, that's about it. The room needs some serious upgrade and the remote control for the TV didn't work, probably needs a new battery. If you're not fussy then this is a great place to stay.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2015

The Best Western Astor in Brisbanes CBD is well situated to discover the city by foot. Only a ten minute walk to the main shopping street an from there another ten minutes to the fabulous Southbank area with plenty restaurants offering all kinds of food. The hotel is not the newest and most modern one but the staff is very... More 

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London
Top Contributor
53 reviews 53 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 27, 2015

A very good room. Good air con. Has full sized washing machine in the room too, as well as a laundrette downstairs. Room spotless; staff friendly. Good light-proof curtains and quiet so good sleeping too. Very close to Central Station (down some steps, then about 500m away) and about five minutes to main shopping streets.

Review collected in partnership with Best Western

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