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BEST WESTERN Astor Metropole Hotel

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193-197 Wickham Terrace, Brisbane, Queensland 4000 QLD, Australia
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BEST WESTERN Astor Metropole Hotel
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BEST WESTERN Astor Metropole Hotel
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326 reviews from our community

Traveler rating
    37
    71
    68
    44
    106
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Perth, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for 2 nights, booked through the company I work for. I am a seasoned traveler (for work and pleasure) and I have stayed at many Best Western properties across the country and have had nothing but lovely experience and stay with the others except for this one. Upon arrival the external and lobby were impressive,... More 

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a last minute booking, the price was excellent and the staff were so friendly and helpful. My son and I ate in the restaurant on Sunday night and the food was fantastic! Our room probably could use a bit of an update, but it was clean as a whistle, nice little kitchen and we had a lovely view... More 

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Moranbah, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

entrance is nice but that it I'm afraid.is it.had to wait for someone to show up at front desk when he did arrive book us in to a double room when we had booked a twin room.beds where very small to scared to roll over incase I fell out.stayed next night at the Meriton were I usually stay.excellent value for... More 

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Queensland, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Great location, that's about it. The room needs some serious upgrade and the remote control for the TV didn't work, probably needs a new battery. If you're not fussy then this is a great place to stay.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The Best Western Astor in Brisbanes CBD is well situated to discover the city by foot. Only a ten minute walk to the main shopping street an from there another ten minutes to the fabulous Southbank area with plenty restaurants offering all kinds of food. The hotel is not the newest and most modern one but the staff is very... More 

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London
Top Contributor
53 reviews 53 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very good room. Good air con. Has full sized washing machine in the room too, as well as a laundrette downstairs. Room spotless; staff friendly. Good light-proof curtains and quiet so good sleeping too. Very close to Central Station (down some steps, then about 500m away) and about five minutes to main shopping streets.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Brisbane, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The service was horrible, both the day and evening receptionists were really strange and unfriendly. The rooms was not in a good condition, and with noisy wrongly placed aircon. Our room was never vaccuumcleaned in our 6 day stay... We had to stay another night and told the receptionist and got a reciept. When we got back in the evening... More 

Was this review helpful? Yes 1
Sunshine Coast, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very centrally located in Spring Hill with a short walk to the Roma Street Parklands and Queen Street Mall for shopping a cafes. Train station is only 5 mins away . Hotel does have a carpark but we parked in the street. Need to check the parking signs carefully though. Staff were pleasant and helpful. We had an initial,problem with... More 

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Ottawa
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Very disappointing for a BW hotel. All we can say about the gentleman on the desk when we arrived is he was apathetic. Not even a how are you! We tried to strike up a conversation but nothing! Our 15th floor room was at the end of a corridor with no light. The room itself was clean enough but furnishings... More 

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Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 6, 2015

Pictures on website made it look better then it was...! Got there and took my daughter for a swim- pool had cigarette butts in it and wasn't pleasant... Staff were friendly and helpful but place didn't seem like a place I'd like to visit again..

Was this review helpful? Yes 1
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