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BEST WESTERN Astor Metropole Hotel

3.5 of 5
193-197 Wickham Terrace, Brisbane, Queensland 4000 QLD, Australia
Hotel amenities
BEST WESTERN Astor Metropole Hotel
Ranked #114 of 150 hotels in Brisbane
2.5 of 5 stars 167 Reviews
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167 reviews from our community

    Trip type
Traveler rating
    8
    31
    24
    26
    78
Date Rating
ireland
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2012

Whilst travelling we stayed at this hotel on several occasions. The rooms were spacious and all facilities were top class. We did stumble across other floors whilst walking to reception instead of getting the lift that looked abit tired compared to the Tower. I would stay here again. More

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Sydney, Australia
2 reviews
4 of 5 stars Reviewed May 14, 2012

I have stayed at this hotel for many years and have been very satisfied with all staff from reception, dining and through to management. There have been occasions when I have had to contact housekeeping for certain items not functioning correctly, on these occasions the matter has been dealt with expeditously. The rooms I have stayed in have been clean... More

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Toowoomba, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 6, 2012
1
person found this review helpful

We travelled from Toowoomba to Brisbane for a work function, so required a motel in this area for one night. The cost was $140, and the rooms photographed on wotif, looked very nice. In my experience $140 usually gets you a nice room with good facilities, nothing amazing, but still nice. Well !!!! This certainly is not the case with... More

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1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2012
1
person found this review helpful

If you want a night mare of a stay go to this hotel. No locks or latches on patio door, telephone fell apart as was talking on it of course it didn't work at all when I arrived. So0meone had started to defrost fridge but had not finished, water every where. washing machine worked but no place to dry clothes,... More

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Sultani Ritana, Manager at BEST WESTERN Astor Metropole Hotel, responded to this review
May 3, 2012

Dear Earline, We are concerned that you describe your stay in these terms. Your only issue raised at the time is that you booked for 7 days on the reduced 7 day rate, then advised you were required to leave early and objected to being charged the applicable rate for a 3 day stay. We refunded you 4 days when... More

Gloucester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 12, 2012

I found this hotel very accommodating, with friendly and helpful staff, the only drawback, was perhaps the room I had was quite small, and bearing in mind there were cooking facilities in the room, there were no table and chairs or easy chairs to relax in. I would have found this room rather cramped, if I was not staying on... More

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Calliope, Queensland, Australia
1 review
4 of 5 stars Reviewed April 8, 2012

The only reason why this is not a 5 with my rating is because the Hotel was still under renovation making the exterior asthetics a little untidy. The interior was clean and polished. The staff were smartly dressed, very friendly and extremely helpful. The staff easily engaged in conversation making you feel quite at home. The room we stayed in... More

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Brisbane, Australia
1 review
5 of 5 stars Reviewed April 2, 2012

The Best western Astor hotel, Has very spacious rooms, most with balcony and view, and cooking facilities, the staffare very pleasant and eager to help, Its close proximity to the railway and Brisbane CBD makes it a great Brisbane stay. More

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Cairns, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 1, 2012
1
person found this review helpful

It would have to be almost ten years that I have been going to Brisbane for either business or pleasure and I've always made a point of coming back to the Astor. Mostly because it is so accessible from Brisbane Central train station when catching the train to and from the airport. It's been refurbished a couple of times during... More

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Gladstone, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2012
1
person found this review helpful

Had a nice greeting at reception. Room was very clean and tidy. Stayed for 4 nights during my husbands hospital stay. restaurant food is outstanding. Staff very friendly and helpful. Would stay again. More

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Toronto, Canada
Top Contributor
64 reviews 64 reviews
Reviews in 34 cities Reviews in 34 cities
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed March 17, 2012
2
people found this review helpful

The place is not clean. The staff are rude and try to over charge. The elevators, phones, televisions and internet did not work consistently. The rooms were big, but sparsely furnished and cheap in every way. We stayed here as a result of a travel program, to which I complained loudly. More

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Additional Information about BEST WESTERN Astor Metropole Hotel

  • Best Western Brisbane
Address: 193-197 Wickham Terrace, Brisbane, Queensland 4000 QLD, Australia
Price Range: $$

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BEST WESTERN Astor Metropole Hotel
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