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Riverside Hotel South Bank

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20 Montague Road, Brisbane, Queensland 4101, Australia
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Free parking
1 room 1 adult
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Riverside Hotel South Bank
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628 Reviews from our TripAdvisor Community

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Cairns Region, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for the location. Was fortunate to secure a room at great rates especially for such a central location. Our room was adequate even though the bathroom was very small (standard hotel room). Great location, reasonably clean, friendly/helpful service. Recommended for those who just need a bed whilst exploring the city and surrounds.

Helpful?
1 Thank happybubbles01
Alsager
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is in a really convenient situation, a few minutes walk from a station, with a connection to the airport, and handy for the river with it's terrific walkways and bridges, though not exactly 'riverside'. My wife and I enjoyed our stay here. A couple of days in Brisbane getting over jet lag, the Riverside hotel was a great... More 

Helpful?
1 Thank bill H
Brisbane, Australia
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

It was okay, not something I would say wow let's go back there again. The staff seemed lovely and the rooms were nice and clean however the beds weren't super comfy, mine had a dip in the middle. The people I was staying with said their beds weren't all that nice either. The bathrooms have dispensers in the showers and... More 

Helpful?
Thank ashdavid100
ManagerSales, General Manager at Riverside Hotel South Bank, responded to this review

Dear Ashdavid100, Thank you for your feedback. The Riverside Hotel team members pride themselves on delivering great service and we are glad to know that you enjoyed the clean rooms and appreciated the attentiveness of our service team. However we are disheartened to hear the beds wasn't to standard. We certainly thank you for your patronage and hope to have... More 

Coffs Harbour, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Breakfast - pears were bubbling in their juices at the continental breakfast. Breakfast has to be ordered, which takes a long time with a full house to serve. Also apparently completely unable to get ice cubes from the bar to take back to our room, were told that it was a law and a health hazard....seriously?? you can get ice... More 

Helpful?
1 Thank zanzebelle
ManagerSales, General Manager at Riverside Hotel South Bank, responded to this review

Dear Zanzebelle, On behalf of the Riverside Hotel team, please accept our humble apologies for the inconveniences you have encountered during your stay. I am definitely willing to assist you. Your feedback is important to us and it has been shared with our management team for further follow up and consideration. Again, I am very sorry that our services have... More 

Sydney, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel isn't trying to be the Shangri La. It's reasonably priced, conveniently located in Southbank, and has rooms with balconies- some of which over look a small highway. The staff were helpful, often entertaining, and they have a bar downstairs which is handy. I was there for a big event at the convention centre, so was in and out... More 

Helpful?
Thank Luke M
ManagerSales, General Manager at Riverside Hotel South Bank, responded to this review

Dear Luke M, Thank you for taking the time to share your experience with us. We are so pleased to know that you enjoyed your stay, found our staff to be "friendly and helpful". The comfort, safety and enjoyment of our guest is our priority and we hope to have the pleasure of welcoming you back again soon. Your patronage... More 

Queensland, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great for a family stay in Brisbane CBD in a quiet street but not far away from the action, with a short walk to Southbank or next to the Bridge to go into the CBD, comfortable room we had the directors suite which comfortably accommodated our family with kids aged 7&9

Helpful?
1 Thank Kevin H
ManagerSales, General Manager at Riverside Hotel South Bank, responded to this review

Dear Kevin H, Thank you for your recent stay at Riverside Hotel Southbank, and for your kind comments on Trip Advisor. I am glad to see that you were delighted with your stay, and that you especially enjoyed the comforts and location of Riverside Hotel We look forward to welcoming you back again, upon your return. Warm Regards, Rod Argyle... More 

Brisbane, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Riverside in October, we went to our room along a corridor that smelt bad, a good carpet clean would not go amiss. The breakfast in the morning was not great either, I do not think that I would stay there again. On the upside it is handy to South bank and handy to all attractions. Front... More 

Helpful?
1 Thank Andrea M
ManagerSales, General Manager at Riverside Hotel South Bank, responded to this review

Dear Andrea M, While we are pleased to know you enjoyed our location, right in the heart of Southbank, definitely a great perk to our guests. We are saddened to hear about the condition of the corridor , it was definitely less than adequate and not up to our standards. On behalf of our team please accept our sincerest apologies... More 

Toowoomba, Australia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at this hotel and it was a lot better than expected from reading other reviews. We arrived on a Wed and the front of house staff were extremely helpful and nice to deal with. We arrived earlier than the check in time, simply because we had to catch the bus down to Brisbane, and because our room... More 

Helpful?
2 Thank Bianca S
ManagerSales, Owner at Riverside Hotel South Bank, responded to this review

Dear Bianca S, Thank you for choosing Riverside Hotel Southbank, Brisbane and for your five stars review, your feedback is important to us. We are overjoyed to learn you had pleasant stay and that we have met your expectations. It’s great to hear you enjoyed our prime location and the comforts in your room. Please let us know next time... More 

Gympie Region, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very handy to the city. We had a one bedroom apartment. Little dated but ideal for what we wanted. Sofa bed pull out for two. Buffet Continental breakfast came with the room but no hot food, except toast. We had room service one night and it was quickly delivered to our room and very nice. Barista coffee machine would be... More 

Helpful?
1 Thank Vicki T
ManagerSales, General Manager at Riverside Hotel South Bank, responded to this review

Dear Vicki T, Thank you for taking the time to share your experience. It is wonderful to know that you found our guest room accommodations to be to your satisfaction and our team to be "polite, helpful, and very efficient". We understand the convenience of having a restaurant on property and we are in the midst of renovating the outdoor... More 

Coffs Harbour, Australia
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed just the one night handy to everything & the chap on the desk was most helpfull, even the next day after checking out he allowed me to leave my car on the premises for a few hours whilst shopping & at $108 p/n in peak times it would be hard to top, gave me a card for a $10... More 

Helpful?
1 Thank carlsmith3
ManagerSales, General Manager at Riverside Hotel South Bank, responded to this review

Dear carlsmith3, We are ecstatic to learn you truly enjoyed your stay and the personal service from our Riverside Hotel team. It’s absolutely great to hear Jim made your time special and memorable; he is indeed a professional gentleman who loves to welcome and take a good care of our valued guests – like you! Please let us know next... More 

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