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The Sebel Brisbane

#22 of 161 Hotels in Brisbane
Certificate of Excellence
Hotel website
Cnr Albert and Charlotte St, Brisbane, Queensland 4000, Australia
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The Sebel Brisbane
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The Sebel Brisbane
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654 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burnie, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A well appointed hotel in the centre of Brisbane. The reception staff were delightful and accommodating to all requests. We stayed 3 days and found it central to everything that Brisbane has to offer. The rooms were well appointed and the cleaners did a wonderful job. Not being a person from the city, I found the traffic and construction in... More 

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Melbourne, Australia
Top Contributor
54 reviews 54 reviews
45 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for a week on a business trip in a one bedroom apartment and then changed to a 2 bedroom apartment during the last 2 nights as my Mum was coming to visit for the weekend from NSW. From the get go the staff realized I has 2 different booking (due to 2 different room types) and ensured i wouldn't... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I checked in here as part of a group where some of us were in normal hotel rooms and some were given one bedroom apartments. Seeing as I was staying a night longer than everyone (5 nights) and I like to be able to wash my gym clothes, I requested an upgrade to an apartment (I was originally in a... More 

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Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Hi Kim B, thanks for your detailed and balanced review. We're glad to hear you enjoyed your stay with us, including the extra space of our one bedroom apartments. We're sorry to hear you were disturbed by some Council road works overnight. This is a brief project underway to improve local amenities - unfortunately such disruptions can go hand-in-hand with... More 

Moranbah, Australia
Top Contributor
59 reviews 59 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

This will come off as a rather cool interview. In my opinion The Sebel represents the lower end of value for the price - an otherwise 4* rating is overall a 3. Good location within the city, the rooms are clean, the normal decor which is not particularly worth mentioning, however the rooms were spacious and more apartment like. Amenities... More 

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Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Hi Jason, many thanks for your review. We're sorry to hear that your experience didn't stand out from the competition. Most of our reviewers rate our service as a highlight, so we hope you will give us the opportunity to demonstrate this on a future occasion. The missing Room Service order is a mystery at this stage and one we... More 

Melbourne, Victoria, Australia
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel - Great Staff and excellent service. The hotel was extremely comfortable and well serviced - couldn't have been better! The food and room service were very well priced and the welcome we received was fantastic.

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Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Hi Stephen, we certainly seem to have struck a chord with you on your recent visit - fantastic! Thanks so much for letting us know. Our team take great pride in the service we offer and they will be delighted to read your comments. More 

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice clean apartment on Maters Hill, well located close to everything, Rooms were a decent size and well equipped. Comfortable bed and food facilities. Car parking was also available. Efficient check in service.

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Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Hi 484wallyb, thanks so much for posting a review and for staying with the Sebel brand when in Brisbane. It sounds like you enjoyed your visit, which is great. However, judging from your comment about the location, I think you may actually have stayed with our sister hotel - The Sebel South Brisbane - rather than us. Not to worry,... More 

Brisbane
Senior Contributor
45 reviews 45 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a weekend here and really enjoyed it. Front desk staff are fab, room is small but serviceable. Kitchenette is handy and was able to self cater, although a spatula would be nice when you have a son crazy about pancakes. Only downside is the lack of aircon in the bedrooms, a fan would help.

Was this review helpful? Yes
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Dear markis100, thanks so much for your review and comments. Please let us know when you are planning to visit next and we'll make sure you have a spatula handy to keep your young pancake enthusiast happy (or our chef can surprise him with one of our creations). I'm sorry to hear your bedroom air-conditioning wasn't providing enough air-flow. We... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Arrived late to very friendly welcoming staff. Nice 1 bedroom apartment lovely facilities bed and pillows comfortable. Brekie in the morning was great a awesome coffee!! I will stay again as in central location too

Was this review helpful? Yes
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Hi Dedesmash, it's great to hear that you received a warm welcome when you stayed with us recently, followed by a relaxing sleep and hearty breakfast. Thanks for posting a review to let us know. We hope you'll be back again soon! More 

Western Australia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We loved our stay here....even the new staff training was excellent and they were very quick and helpful! The rooms are lovely and have a little balcony each....would have loved a small table and chair on the balcony so we could sit and look out. Its prettier at night as we couldn't see the river or Bridge in this location... More 

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Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Dear GemGemsta, thanks so much for your comments. We're delighted to receive this feedback regarding your stay and will certainly let Katy know too - she's definitely one of our stars. We hope to see you again very soon. More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I loved this hotel in Brisbane. The rooms are really comfortable with very spacious suites. So much room with a kitchenette, office desk, lounge and dining space. It had a balcony with a separate bedroom with its own tv and large bathroom! The room service was great, the food was amazing and the staff are friendly. Overall I was very... More 

Was this review helpful? Yes
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Dear NMKH, many thanks for the comments following your recent visit. Nice to hear that all aspects of your visit were so enjoyable. Our team put in a lot of effort to ensure our guests are happy, so it's great to know that in your view we are succeeding. More 

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