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The Sebel Brisbane

#25 of 163 Hotels in Brisbane
Certificate of Excellence
Cnr Albert and Charlotte St, Brisbane, Queensland 4000, Australia
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The Sebel Brisbane
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773 Reviews from our TripAdvisor Community

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Sunshine Coast
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for 2 nights and couldn't have asked for more. The staff were helpful and very friendly, rooms were clean and beds were heavenly. The location was perfect for us as we visited South Bank and the Mall to see all the Christmas activities. Brisbane City put on a great show and we will come back again next year... More 

Helpful?
Thank MomentsInTime16
Queensland, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sebel in July 2015, it was on our way home to The Isa. We had a stopover in Brisbane for two nights. We got to the hotel in a hire car at peak hour, we made it. So feeling a little stressed and tired, Mind you I had to call the hotel as we got lost... More 

Helpful?
Thank Liza D
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Hi Liza, many thanks for this great review. We're naturally delighted that our team helped make your stay such an enjoyable one, especially after a long day travelling. We hope to see you again soon! More 

Sydney, Australia
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed one night for business. Centrally located to fast food places but hotel charge you extra for breakfast. The room looked like it could do with a refurbishment. The bathroom facilities looked new though.

Helpful?
Thank Angela L
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Hi Angela, thanks for taking the time to review our hotel. We recently refurbished our bathrooms and replaced all TV's, with new beds currently being installed as part of our ongoing upgrade programme. We will certainly take note of your comments when looking at future improvements to the hotel and hope to see you again. More 

Canberra
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have just checked out from the Sebel in Brisbane and had a fabulous time. We stayed in a one bedroom apartment (on the 26th floor) and there was heaps of room for the family (my husband and I and out 2 kids - a three year old and a one year old). The location was fantastic 5 min walk... More 

Helpful?
Thank Oz_Voyage
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Dear Oz_Voyage, thanks so much for your review - it's great to hear that your family had such an enjoyable stay with us, though I apologise that the pancakes were not available at breakfast, which is not usually the case. We'll certainly make sure they are on the menu when you next visit. Our parking fees are about average for... More 

Varsity Lakes, Australia
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

Great location, service and value. The rooms are generous and having a separate bedroom is definitely a bonus when staying with family. The hotel is a few minutes walk from Queen St Mall and numerous eateries. The staff are very friendly and willing to help.

Helpful?
Thank Larisha A
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Dear Larisha, many thanks for your review. I'm delighted to hear that our team helped to make this visit a most enjoyable one for you. More 

Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My room was on the seventeenth floor I loved the generous size of the lounge and having a separate bedroom. The table was good to work at and I appreciated the free internet as part of my Accor membership. I didn't use the kitchen as much as I could have - it had a microwave, two hotplates, a dishwasher and... More 

Helpful?
Thank perkinsy
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Dear perkinsy, thanks so much for taking the time to provide detailed comments following your recent stay with us. It's great to hear that your visit was an enjoyable one, including your restaurant experience, though we will also take your constructive comments on board regarding the bathroom and will look at ways of improving this area when we next upgrade... More 

Darwin
Level Contributor
162 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Sebel Brisbane for two nights. The location is excellent only 2 small blocks from Queen Street mall and a large range of restaurants outside the door. I was in an apartment which was excellent. Large lounge and good sized kitchen, very clean bathroom with good toiletries and good sized bedroom. The apartment also had a balcony... More 

Helpful?
Thank CricketGirlDarwin
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Hi CricketGirlDarwin, we're pleased that you enjoyed your brief stay at our hotel and found the location to be convenient. Many thanks for your review - we hope you'll be back soon. More 

Level Contributor
152 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

felt a bit mislead by the images and information online at booking as the room was dated and actually dirty ie walls, lounge (to the point of having to ask for a sheet to cover the lounge so we could sit on it) and the kitchen was small however having said that if we didn't have higher expectations it would... More 

Helpful?
Thank Knuddys
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Dear Knuddys, thank you for taking the time to post a review. We're naturally disappointed to hear that your stay didn't live up to expectations, or to the usual standard that is evident in the vast majority of reviews that we receive. Please accept our apologies that this was the case when you visited. Rest assured that we will take... More 

Farnham, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel in the perfect location , room was a nice size and very clean. Not all reception staff were over friendly , but very efficient . We used wifi in the lobby as don't think we should have to pay . We did this as we were checking out , it was then I realised the hotel had a... More 

Helpful?
Thank Julie G
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Hi Julie, many thanks for your review. We're pleased to hear that you enjoyed your stay overall, though we also appreciate your comments about areas which could be improved. We would encourage you to join Accor's loyalty programme, Le Club AccorHotels. One of the many benfits of this global programme is free WiFi whenever you book through an eligible channel.... More 

Varsity Lakes, Australia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was an ok size. Bed comfortable. Bathroom has been renovated and quite modern. Good toiletries. Stayed sunday night. The restaurant was not open at all. Pool area is quite small. There are not many seats. Housekeeping let themselves into our room while we were in there stating that they didn't realise we had a late checkout. We had a... More 

Helpful?
Thank mycharlieboy
Mr_Tom_Bloomfield, General Manager at The Sebel Brisbane, responded to this review

Hi mycharlieboy, thanks for letting us know about your experience and please accept our apologies regarding the points you raised for improvement. We will certainly brief our team as a result of your feedback and thank you for your review. More 

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