The hotel is in a very convenient location, close to everything and a lot of restaurants just on the doorstep. It's also close to the city ferry. The room was very spacious with lovely furnitures, the bathroom was very bright and clean. The views are outstanding, we stayed at the 14 floor, and had a view of almost the whole...
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First time to Brisbane for us and we were very pleased with our choice of hotel. The location was excellent, close to the CBD and Eagle Pier. We found the rooms to be clean, and a good size bathroom. Cannot comment on the food as we never used their restaurants.
The service at reception was of a good standard, helpful...
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Dear malcs66
We are indeed very fortunate in terms of location, so close to the city, riverside restaurant precinct and the Botanical Gardens. I hope you were able to take full advantage of this during your stay!
I was please to read that our Reception team looked after you, however I was disappointed by the service you received from our...
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I've always considered the Stamford Plaza to be the best hotel in Brisbane. The other big chain luxury hotels are all very nice but always felt a bit sterile to me whereas the Stamford is classically elegant and cut-above the rest in terms of location and service. I have used the Stamford Plaza for a number of years, both to...
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Dear CHBNE72
It is always a delight to read such lovely comments and we thank you for taking the time to share your experiences with us.
We are fortunate to have such high profile guests with us, and we look forward to welcoming some famous faces in 2012. It certainly does create a buzz around the hotel.
Thank you for...
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My husband and I were given a Summer Saver night as a thank you from our daughter. We arrived on a very wet Friday night. The reception staff were quite friendly but could have been a little slower explaining the inclusions of our package when we told her it was a gift.
We had a room on the 10th floor...
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Dear moreinput
Thank you for taking the time to share your thoughts with us regarding your recent visit.
Thank you for bringing a few issues in your room to our attention. From your notes, we have managed to narrow down which room you were in and will certainly make some repairs where needed. We are, at the present, moving from...
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This time I booked my room through a special promotion on a website. It seemed that the staff at the reception was very well aware of this, I felt like a guest of second class to them, they where arrogant at the reception and not helpful in any case. They where for example not able to help with a restaurant...
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Dear hoteldiary
I was disappointed to read of the service you received during your recent stay with us. This is certainly not the service we expect from our team and I will ensure this is brought to the attention of both the manager of that department and the hotel General Manager.
As a norm, members of our Front Office team...
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There is an axiom applying to many hotels and restaurants: The better the view, the worse the service. This certainly applies to the Stamford Brisbane! The view from the 19th floor over the Brisbane river is outstanding - the service the opposite! With a corner Junior suite having three windows with heavy curtains plus a heavy bed cover, one could...
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Dear SydneyPierrot
Thank you for your feedback.
We certainly do take your comments on board and will keep them in mind when next reveiwing our procedures.
We wish you a happy and healthy 2012.
Best wishes
Charmaine Chapman
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Our special occasion was made perfect by this hotel. It's a gem.
We stayed in a Junior Suite, a two and a half room suite on one of the highest floors, 21.
Our first impression of the lobby was luxury, opulant and beautiful. Lovely antique style furniture and crystal, mixed with modern luxury. Lovely seating, meeting places etc.
On entry...
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Dear jenny2222
Thank you so much for such lovely comments!
We are certainly very proud of our hotel and are always very happy to read that our guests enjoy their stay with us. It is also wonderful to read that we were able to be part of your special anniversary.
We wish you a happy and healthy 2012 and many...
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From the time of booking to checking out everything, absolutely everything was perfect! Will definitely stay here again.
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Dear MonAbri
Well, I don't really know what to say! I don't think we could ask for a better review, so thank you very much for your wonderful comments!
We wish you a happy and healthy 2012 and look forward to having you with us again soon.
Best wishes
Charmaine Chapman
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if you are looking for clean, comfortable, friendly and a great place to walk, cycle or even paddle on the Brisbane river, this is the spot to stay.
Friendly staff who really know how to point out the fun things to do in this City.
We went to Riverlife, Southbank. botanical gardens all on our first morning, then we went...
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Dear Holly B
It was wonderful to read that you had a "blast" whilst staying with us; there is certainly plenty to do in Brisbane and surrounds. We are fortunate to be located close to so many of the city's attractions and I'm glad our team was able to send you in the right direction.
Thanks for taking the time...
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The Stamford is in a great location right on the edge of Brisbane river and just across from the beautiful bontanical gardens. It's nice and quiet with very little traffic around with a permanent taxi rank out front and is within walking distance to all the CBD's shopping and attractions or even Southbank if you are up for a bit...
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Dear Jessica D
It was lovely to read that you enjoyed your recent stay with us.
We are fortunate in terms of location - and it seems you may have taken full advantage of that during your stay, which is wonderful!
Our Lobby High Tea is relatively new, though it seems to be quite popular! I hope you enjoyed the...
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