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Sofitel Brisbane Central

#18 of 163 Hotels in Brisbane
Certificate of Excellence
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249 Turbot Street, Brisbane, Queensland 4000, Australia
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1 room 1 adult
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Sofitel Brisbane Central
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3,248 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Brisbane Central
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Washington, DC
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 13, 2013

The Sofitel has the best mattress of my 35 night world tour! The staff is fabulous. The food is great and there are other options right outside the door. It's an easy taxi ride from the airport. Excellent.

Helpful?
Thank Marcy M
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Marcy M, Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback and I was pleased that you rated our beds as the best of the best! I will share your comments with our team. I am sure that... More 

Gladstone, Australia
1 review
5 of 5 stars Reviewed February 13, 2013

Great quality of furnishings and fittings, the room was quiet and the staff were friendly and professional. the meals were great. The bed was vwry comfortable - overall we had an excellent stay and are looking forward to our next visit

Helpful?
Thank Rex20
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Rex 20 Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback and I was pleased to learn that you enjoyed your weekend stay with us. I will share your comments with our team. I am sure that this... More 

Sydney, Australia
Level Contributor
128 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed February 12, 2013

We stayed in the Sofitel for 5 nights in late January. We had room on the 27th floor and the view was nice (for Brisbane). On our check-in I must stay the cross selling was good. We ended up taking a higher level and having access to the club. Check in staff were pleasant and although we arrives at 8:30... More 

Helpful?
Thank ddsheywo
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback. I was delighted to read your comments regarding our refurbished rooms and also the Club Lounge facilities and the friendliness of our staff. I will share your comments with our... More 

Sydney, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 9, 2013

Back at the Sofitel for two nights due to a work commitment. As with my last experience, the television did not work, this time because it could not get off the hotel promo channel and had no sound. Again, like my last visit, the advice was to reboot the television so that the system could re-initiate the IP tv system.... More 

Helpful?
Thank jeremythorpe
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Thank you for taking the time to tell us about your experience at the Sofitel Brisbane Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can understand your frustration at the TV not working properly now on your last two stays with us and I am working with... More 

Whangarei, New Zealand
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 9, 2013

My wife & I have stayed at the Sofitel Brisbane on previous occasions. I guess that is why we go back! Great location, friendly staff & lovely rooms. Always sleep well on Sofitel's Mybed! Will return again

Helpful?
Thank kevin53_10
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback. It was pleasing to note that you always enjoy your stays with us and also that you enjoy sleeping in our wonderful Sofitel Mybeds! I will share your comments with... More 

Toowoomba, Australia
1 review
4 of 5 stars Reviewed February 8, 2013

We only stayed one night at this hotel and it was a very pleasant stay. The hotel staff were very friendly and helpful and very well mannered. The room was excellent and breakfast was exceptional.The hotel is well positioned within easy walking distance to shopping and restaurants,

Helpful?
Thank Newfy-01
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Cleveland, Australia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 8, 2013

Recently had a night at QPAC to see South Pacific, with a friend who was training from the GC, it was pouring rain so I booked a room that day at Sofitel, they were so helpful over the phone, and when I arrived, all so quick and organised! I parked in the parking station across the street, only $12, my... More 

Helpful?
Thank ynotski
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

uddingston
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed February 8, 2013

We had been cruising Australia and finishing in Brisbane we decided to stay on 3 nights at the Sofitel. It was perfectly situated in the town centre for visiting all the local areas. Took about 15 minutes to walk to the southbank area. We had a room on the 25th floor. Our room looked over the Eternal Flame and the... More 

Helpful?
Thank magsdevlin
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback and I was pleased to learn that you enjoyed the hotel's central location and also the view from your room looking over Anzac Square. I will share your comments with... More 

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