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Sofitel Brisbane Central

5.0 of 5 249 Turbot Street, Brisbane, Queensland 4000, Australia
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Certificate of Excellence 2014
Sofitel Brisbane Central
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Sofitel Brisbane Central
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2,667 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Brisbane Central
See the most recent reviews
Auckland Region, New Zealand
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

To preface this review, everything I am writing in this review was reported to the hotel either in person or on the telephone (with the exception of the cocktail which will come at the reviews end.) I was having a three day mini break with my daughter who starts her first job next week. We arrived at 9.30 and left... More 

Was this review helpful? Yes 3
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Marjorie R. Thank you taking the time to post a review on Trip Advisor and also the subsequent correspondence and feedback that I have had from you. I was very disappointed to learn that you did not enjoy your stay with us and regret letting you down. Please rest assured that I will follow up on your comments regarding... More 

Saint Kilda East, Victoria, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Located on top of central station, in the cbd this is a terrific business hotel for visiting Brisbane.Impeccable service from staff, always helpful and attentive. Rooms are a little dated but facilities in foyer such as bars and gym high quality. Mini bar options pretty limited but good in room dining menu. Burger was a standout.

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Luke D I appreciate you taking the time to provide us with your feedback and post a review on Trip Advisor. II appreciate your feedback on our staff and I am sure Chef Patrice will be delighted with your comments on the burger you ordered from In Room Dining. Thank you for your feedback and I look forward to... More 

Adelaide, South Australia, Australia
Top Contributor
68 reviews 68 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good location on top of Central station, but no train noise. Rooms very comfortable with a menu of pillows! Gym - small but good quality equipment to what I have seen elsewhere. Food-breakfast buffet is very high quality. Staff-cannot do enough to please you. If your rude and demanding don't stay here, the staff are too busy and nice... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Greg S Thank you for taking the time to post a review on Trip Advisor following your recent stay with us. I was delighted to read your review especially about our staff and will share this feedback with our team. Thank you again. Yours sincerely Marcus Hanna General Manager More 

Brisbane, Australia
Top Contributor
273 reviews 273 reviews
69 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Snuck away for the night to treat the wifey. Upon arrival was greeted by Tom who upgraded us to a room on the 27th floor. Beautiful room overlooking the Anzac Square. Noticeable change from last visit was the new tv's which gave a much clearer picture compared to the past. Perks of club floor included upgraded toiletries. The Lanvin products... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Nathaen M Thanks for writing another review on the hotel following your most recent stay with us. I am sure that Tom will be delighted with your comments on his service and I will follow up with our Chef your comments on the potato roasties. Thanks again for your review and I look forward to welcoming you back again... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having travelled extensively around Australia ( and now retired) i have frequently ate here as well as stayed on a few occassions.This hotel has to be the very best of anywhere in this country.The customer service is second to none and its a pity that other hotels and restaurants ( especially on the sunshine coast) dont send there staff here... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Chris M. It was great to read the review you posted on Trip Advisor following your recent stay with us. I really appreciate your comments on our staff and I am sure Chef Patrice will also be delighted to read your comments on the food his kitchen offers. Thank you taking the time to post such a wonderful review... More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed on a short trip to Brisbane. The location is excellent, especially if you are catching the train to the airport or around Brisbane, as it is right above the main station. This is one of the nicest rooms I've stayed in for a while. Classic styling, comfortable bed, modern bathroom and we had a lovely view of the... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear tanyasusanp. Thank you for taking the time post a review on Trip Advisor following your recent stay with us. The hotel’s central location certainly does make it popular for our guests, especially with our easy access to Central Station. I was pleased to read your comments regarding our room and the staff and will share these with our staff.... More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as part of a weekend package to go to an AFL football match. The hotel is ideally located in the central city, with an easy walking distance to the main shopping precincts, and down to the riverside walks and restaurants. With direct access to Central station, the airport shuttle service is very easy to find,... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear RLBates. I appreciate you taking the time to post a review following your recent stay with us whilst attending a sporting match. It was great to learn that our location directly above Central Station made it convenient for you to get out and about and see the sights of Brisbane during your stay as well as easy access to... More 

Encounter Bay, Australia
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment my partner and I arrived we were so warmly welcomed, the staff went the extra mile and not just one or two, all staff. The service best ever and trust me we have stayed in many places in Australia and over seas. The rooms were clean and room service was prompt and friendly. The food was amazing... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Sharren K. Thank you for posting such a wonderful review on Trip Advisor following your recent stay with us. I was delighted to read your comments about our staff, especially Edward from Cuvee Lounge. I am sure that all of our staff as well as the team in Stephanies Day Spa will be thrilled with your comments on their... More 

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Additional Information about Sofitel Brisbane Central

Address: 249 Turbot Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brisbane Central 5*
Number of rooms: 433
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TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Cheap Tickets, HotelTravel.com, getaroom.com, Despegar.com, Agoda, EasyToBook, TripOnline SA, Odigeo, ACCOR and Tingo so you can book your Sofitel Brisbane Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel
Hotel Style:
#2 Spa Hotel in Brisbane
#5 Family Hotel in Brisbane
#7 Romantic Hotel in Brisbane
#12 Luxury Hotel in Brisbane
#13 Business Hotel in Brisbane

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