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All 161 Brisbane hotels

Sofitel Brisbane Central

5.0 of 5 Hotel   |   249 Turbot Street, Brisbane, Queensland 4000, Australia
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Ranked #9 of 161 hotels in Brisbane
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
monandben08 Darwin, Australia
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2,420 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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There are newer reviews for Sofitel Brisbane Central
See the most recent reviews
Darwin, Australia
Top Contributor
70 reviews 70 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

A hotel is at least half as good as its staff, and I hope management will pass on this rating to their wonderful staff. Professional, accommodating, neat and friendly. Can really make your stay! I stayed in a basic room. Neat and clean. Liked that you can shower but your mirror doesn't fog by the way! Nice thinking! My only... More

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear monandben08. Thank you for posting such a great review on Trip Advisor. I am always pleased to read comments such as yours regarding our staff and the service they offer and will be sure to share your feedback with everyone here at the hotel. I did note your comments regarding the traffic noise coming into your room and apologize... More

Cannes, France
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A wonderful experience. The staff were so helpful and friendly. The rooms were newly refurbished and very modern. I was given an upgrade upon arrival so was well looked after. The pool area is great and very pleasant for lounging by the pool. The buffet breakfast was excellent - everything you could possibly want for breakfast. I would recommend this... More

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear KM M. Thank you for writing such a fantastic review on your stay with us following recent visit to Brisbane. It was pleasing to learn that we looked after you so well and I am sure Chef Patrice and his Kitchen brigade will also be delighted to read your comments on our magnifique buffet breakfast.!. Thank you once again... More

Fremantle
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

On arrival at the hotel you get a very friendly greeting the rooms are really good especially the bed which is very comfortable we had a club room which is on the 30th floor with tasty snacks and good quality drinks the view of the city on both sides is fantastic it's right in the centre of the city the... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Stephen B. I was delighted to read the comments you posted on Trip Advisor following your recent stay with us. It was great to read that you enjoyed your stay and also the facilities on offer in Club Lounge. Thank you for your review. Yours sincerely Marcus Hanna General Manager More

Rockhampton, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is in the CBD of Brisbane and above Central Station so easily accessible by rail form the airport or Gold Coast. I found all employees incredibly helpful and hospitable from check into bar and wait staff to the room attendents. Great room and service all round.

Was this review helpful? Yes 1
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear jcoleman_47. I appreciate you taking the time to post such a wonderful review on Trip Advisor following your recent stay with us. I am sure all of our staff will be delighted to read your comments on their service. Thank you for your review and I look forward to welcoming you back the next time you visit Brisbane. Yours... More

Mooloolaba, Australia
Top Contributor
62 reviews 62 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We took time out and spent a lovely night at this hotel recently. We upgraded to a 'club floor' and it is worth the extra. The room was modern, nothing spectacular but the bed was not one that you 'sink into' and I could not say I was sleeping on 'a cloud'. It was a typical hotel bed. It would... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Kerriw. I appreciate you posting a review on Trip Advisor following your recent stay with us as it always good to receive honest and constructive feedback. I did note your comments regarding the comfort of your bed and apologize that this did not live up to your expectations. In regards to your comments regarding the surcharge for additional guests... More

Adelaide
Top Contributor
69 reviews 69 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed at Sofitel hotels previously I expected it to be very nice but not as good as Hyatt etc but having stayed at a park Hyatt only a week or so beforehand as a ready comparison I can say this hotel was exceptional and at least as good. Check in was fast and effortless, the room was huge as... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear RodKat. Thank you for writing such a wonderful review on Trip Advisor following your recent stay with us. I was delighted to read your comments on both your room and also the staff and I am sure all staff will also be thrilled with your feedback. Thanks again for your review and I look forward to welcoming you back... More

Brisbane, Queensland, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our check-in at the Solitel Brisbane last month was the most welcoming that I can remember. Beautiful room, very comfortable bed and a late check-out made our stay very enjoyable. Club drinks and finger food that night were fantastic and breakfast the following morning in the club lounge was absolutely delicious. Because we had a late check-out we decided to... More

Was this review helpful? Yes 1
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Carolyn B. Thank you for taking the time to post a review on Trip Advisor. Whilst overall I was delighted to read your comments, especially regarding the welcome you received, I was disappointed to note the issues you experienced with your High Tea in the Club Lounge. I wish to reassure you and also other Trip Advisor readers that... More

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I celebrated our wedding anniversary at Brisbane Sofitel. From the moment we arrived to check in the front desk staff (Aaron) were delightful to deal with. The Sofitel went above and beyond other hotels in adding some special touches to our stay including the lovely Anniversary chocolate plate in our room. Very nice touch. We would recommend... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear LyndyK. I was delighted to read that you and your husband enjoyed celebrating your wedding anniversary whilst staying with us and also to learn that Aaron looked after you so well. Thank you for posting a review on Trip Advisor and I look forward to welcoming you back again soon. Yours sincerely Marcus Hanna General Manager Sofitel Brisbane Central More

Amsterdam
Top Contributor
128 reviews 128 reviews
53 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a decent 4 star hotel or a poor 5 star one. Highlights are the excellent beds and very quiet rooms (also the a/c is very silent). Service tries hard but is hit and miss. There's also significant nickle-and-diming going on. I paid $29.50 for 500mb of internet access (quite slow). Two skype calls and that was it. That's... More

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear sinbarambam. I appreciate you taking the time to post a review on Trip Advisor following your recent stay with us. It is always pleasing to receive feedback, both positive and constructive. In regards to your comments regarding the Wi Fi charges, I can advise that whilst we do charge for this service our prices are competitive within the Brisbane... More

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Additional Information about Sofitel Brisbane Central

Address: 249 Turbot Street, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brisbane Central 5*
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Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel

239 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Brisbane #5 Family Hotel in Brisbane #7 Romantic Hotel in Brisbane #9 Luxury Hotel in Brisbane #15 Business Hotel in Brisbane
Hotel Class
Official Description (provided by the hotel)
Positioned in the heart of Brisbane, you will discover a hotel of sophisticated luxury and personalised service. Renowned for its inspiring arrival experience via the alluring lobby, the wide choice of food and beverage outlets and breathtaking views of the city and surrounds, the hotel’s reputation as the leading choice in luxury accommodation and conferencing is truly deserved.The property boasts 433 recently refurbished rooms and suites featuring delicate touches of contemporary sophistication creating a unique sense of luxury. The rooms and suites exude an artistic feel that links the progressive design of the new world with refined French Elegance. ... more   less 
Number of rooms
433

Questions & Answers

Questions? Get answers from Sofitel Brisbane Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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