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Sofitel Brisbane Central

5.0 of 5 249 Turbot Street, Brisbane, Queensland 4000, Australia
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Certificate of Excellence 2014
Sofitel Brisbane Central
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Sofitel Brisbane Central
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2,601 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed today NEW

The staff were really friendly when we came in but the smell of perfume at the lobby was quite overwhelming. The furniture and cushions look old and the room has a musty smell to it. Elevator also needs maintenance. It was also difficult to find where the switches to the lights are located - Took us 5 minutes to find... More 

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Wolston, Warwickshire, UK
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed today NEW

This hotel was booked partly due to location and partly based on experience when visiting the USA. This hotel has seen better days, rooms could do with a refurbish and staff not as helpful. Another pet hate is paying for wifi. Good location directly above the station but not a 5 star establishment!

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Auckland, New Zealand
Top Contributor
69 reviews 69 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed today NEW

We urgently needed overnight accommodation in Brisbane Central and booked flights and hotel on Expedia at short notice. We obtained accommodation in a superior room at the Sofitel. From the moment we drove into the hotel forecourt, we were impressed by the outstanding service. The staff went out of their way to be courteous and friendly. Although we were only... More 

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Rockhampton, Australia
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I'm a member of Accor and stayed at the hotel on quite a few occasions over the years and will continue to do so. The staff are pleasant and efficient having had a late night check in due to late aircraft. The front counter at reception were the best considering the hour and Pru who helped with our luggage could... More 

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16 reviews 16 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

Sofitel room 1821 On arrival I was told to park and validate the ticket so the same ticket could be used multiple times during the day. Handed the card to the guy at reception and asked for it to be validated. The reception guy said just use the ticket when you leave. I told him that I had been told... More 

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Ringwood, United Kingdom
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel forms part of a complex including a railway station. The lobby area was very nice indeed. very smart. Our room was a bit of a disappointment, in that it needed updating, although perfectly clean and comfortable, it was all a bit worn.We ate in the restaurant and the food was exceptionally good. Also a very varied and inclusive... More 

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Senior Contributor
45 reviews 45 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

If you are looking for something special to do in amongst all the shopping in the city then this us it! This was worth every cent. Right amount of food & it looked superb. Was delicious. A nice setting and great service. Well worth the cost. You must pay when you make a booking however.

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here as part of a group on tour. Very good restaurant but our bedroom had seen better days and showed signs of wear and tear. A bit of a disappointment for a hotel in the Sofitel group Not likely to visit again

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Townsville, Australia
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you fly into Brisbane this hotel is part of the Central station so it is easy to get off the train, follow the signs in the building and you are at the hotel. The lobby looked great with Christmas decorations. Staff couldn't have been more helpful. The rooms were comfortable and in line with the price we paid. We... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Lesley H Thank you for taking the time to post a review on Trip Advisor following your recent visit to Brisbane. I am glad you enjoyed our Christmas decorations and thank you for recommending us to other travelers! Sincerely Marcus Hanna More 

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Additional Information about Sofitel Brisbane Central

Address: 249 Turbot Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brisbane Central 5*
Number of rooms: 433
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Cheap Tickets, Agoda, HotelTravel.com, getaroom.com, EasyToBook, Despegar.com, Booking.com, TripOnline SA, ACCOR and Tingo so you can book your Sofitel Brisbane Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel
Hotel Style:
#2 Spa Hotel in Brisbane
#4 Family Hotel in Brisbane
#6 Romantic Hotel in Brisbane
#12 Luxury Hotel in Brisbane
#12 Business Hotel in Brisbane

253 photos of this hotel

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