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All 160 Brisbane hotels

Sofitel Brisbane Central

5.0 of 5 Hotel   |   249 Turbot Street, Brisbane, Queensland 4000, Australia
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Ranked #9 of 160 Hotels in Brisbane
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
SpiderPig S Noosa, Australia
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2,462 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Noosa, Australia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We choose to stay at the Sofitel on a very regular basis given our personal relationship with management, the Hotel's Club Floor access, gym & proximity to the City. However our most recent stay, albeit outstanding service & food as usual, was a little less than enjoyable - sleep-wise. We seemed to have lucked out on a room with a... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear SpiderPig S. I appreciate you taking the time to post a review on Trip Advisor. It is always good to get feedback – especially from our regular guests. I did not your comments regarding the bed and the air conditioning unit in your room on this stay and apologize for any inconvenience caused by this. Thank you again for... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

As you walk into the foyer everything looks 5 star standard and it leads you to believe that everything will be at this standard, then you get to the lifts and this is the start of the disappointment. The lift passes are quiet hard to use and malfunction quiet easily (don't put it near your mobile phone) you would think... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear samanthaburns. Thank you for taking the time to post a review on Trip Advisor following your recent stay with us. I did note your comments regarding the TV in your room and can advise that we have commenced installing new TVs in all of our guestrooms and we hope to have all rooms completed within the coming months. I... More

sydney, aus
Top Contributor
90 reviews 90 reviews
70 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I tend to stay here in Brisbane because sadly there just aren't any better options. This stay was perfectly fine. The hotel really misses a trick on a number of levels though which is a shame as it wouldn't take much to make the whole experience so much better. It's a solid enough option for a short stay and the... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear marniemac. I appreciate you posting a review on Trip Advisor and providing us with your honest and constructive feedback. I did note your comments regarding the crowds at weekend breakfast. The hotel does always prioritize breakfast for our in-house guests however on occasions when the hotel is full there unfortunately will be delays at breakfast. Of course we do... More

Melbourne, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband, mother and sister in law stayed here for one night in August as I was honoured to be performing my music at a medical research ball. We took the train direct from the airport to the hotel, and were pleasantly surprised by how easy it is to access the hotel which is less than 2 minutes from the... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Beth W. Thank you for writing such a wonderful review following your recent visit to Brisbane. I was delighted to read that you found it so easy and convenient to catch the air-train to the hotel and also that you enjoyed our wonderful Sofitel MyBed experience! I am sure that Caroline and her Banqueting team will be thrilled with... More

Auckland, New Zealand
1 review
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay at the hotel. The coffee machine in our room was a nice touch. We also had a fabulous breakfast and seafood dinner while we were there. It is within walking distance to town and the train station.

Review collected in partnership with Accorhotels.com

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Wayne C. I was delighted to read the review you posted on Trip Advisor following your recent stay with us whilst visiting Brisbane and to learn that you enjoyed the Nespresso machine in your room! Thank you for posting a review and I look forward to welcoming you back the next time you visit Brisbane. Yours sincerely Marcus Hanna... More

Main Beach, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the moment we drove up to the door till we checked out of the Hotel the service was excellent. The staff could not do enough for us. Dined in the Restaurant. Seafood was excellent and service second to none. We had a high room with fantastic views. Could not have asked for more. The location was very central as... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear 881HappyTraveller. I really appreciate you taking the time to post such a wonderful review on Trip Advisor. It is always great to read that our guests were looked after from the moment they arrived right up until when they left and it is clear from your review that we certainly took care of you. Thank you for your review... More

Boston, Massachusetts
Top Contributor
131 reviews 131 reviews
55 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really liked this hotel. This will be my preferred hotel in Brisbane from now on. The rooms are good, but the level of service is outstanding across the whole hotel. From the moment I arrived I was greeted by name and made to feel like a true guest. I stay in a lot of hotels, but this is possibly... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear djfowler, I was delighted to read the review you posted on Trip Advisor – especially the fact that you rate the hotel service as some of the best you have experienced! I did note your comments regarding the service and lack of product knowledge in our Cuvee Lounge and will certainly follow up on this; please accept my apologies... More

Sydney, Australia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I booked two nights here over a weekend. Jennifer, who checked us in, was so helpful, friendly and efficient. We received a room on the 21st floor and had the most amazing view of the city. The room was absolutely amazing and quiet. The bathroom was modern and very clean. The best part of the stay was... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear SonicP. Thank you for posting such a wonderful review on Trip Advisor. I am sure that Jennifer will be delighted to read your comments on her service and I was pleased to read also that you enjoyed our wonderful Sofitel MyBed experience! Thanks again for your review and I look forward to welcoming you back again soon. Yours sincerely... More

perth australia
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent one night at Sofitel when passing through Brisbane. Caught "Airtrain" from Brisbane Airport direct to hotel. Hotel is located above Brisbane central train station and in the centre of CBD. A smooth and easy process. Good quality property with friendly helpful staff. Maintains general high standard of Sofitel brand. Have no hesitation in recommending.

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear johnrPerthAustralia. Thank you for posting your feedback on Trip Advisor following your recent one night stay with us whilst passing through Brisbane. I was pleased to read that you would recommend us and that you found our location to be so convenient. Thank you again. Yours sincerely Marcus Hanna General Manager More

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Additional Information about Sofitel Brisbane Central

Address: 249 Turbot Street, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brisbane Central 5*
Number of rooms: 433
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Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel

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