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Sofitel Brisbane Central

#16 of 164 Hotels in Brisbane
Certificate of Excellence
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249 Turbot Street, Brisbane, Queensland 4000, Australia
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Sofitel Brisbane Central
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2,740 reviews from our community

Traveler rating
    1,395
    873
    327
    93
    52
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388
1,271
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631
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed there for one night. This hotel is just ok. Considering that you won't find a room there cheaper than 200$, there is not much included in this price. The main Pro this hotel has is its location. It is located literally on the central station. So if you need to get somewhere by train - consider you are already... More 

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Brisbane
Contributor
20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Sofitel chain never fails and this is a great example! The check-in staff were lovely and changed my beds from 2 doubles to a king and were so welcoming. The room was large and well laid out (nice quiet and dark room). The bathroom was fine ... a little tired and I'd have loved a deeper bathtub but it... More 

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London, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotels location is great for Central Station as it is right above it. If you do not want to eat in the hotel you will have a bit of a walk if you don't want McDonalds which is in the station itself. The hotel and staff are great and the bedrooms are very comfortable and spacious. The reason this... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Marilyn W Thank you for posting a review following your recent stay with us. I was pleased to read that overall you enjoyed your stay with us although I did note your comments regarding your dinner experience and apologize for any inconvenience caused. I will certainly follow this up with my Executive Chef. Thank you once again for your... More 

Perth, Australia
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in a club room level 26 with lounge access.Rooms are modern although the bathroom has the dreaded shower over the bath. Beds are very comfortable as always at Sofitel. Breakfast has a good variety of hot/cold foods including smoked salmon and usual bacon, eggs etc. Sliced fruits, yoghurts, and pastries are of high quality.Evening canapes also are varied with... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear eurocruise. Thank you for posting a review following your stay at the Sofitel Brisbane Central. It is always a pleasure to receive feedback, both good and constructive and I will certainly discuss your comments with my team especially in regards to your feedback on your breakfast experience. Thank you again for sharing your experience, and we hope to welcome... More 

Christchurch, New Zealand
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed on the club floor and everything was excellent. The rooms were clean and services were excellent. Check in and out was friendly and very efficient. Services were prompt with no waiting. The location is good if you want to be right in the thick of things, shopping, business etc. but it does not have the lovely river location of... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Ian P Thank you for taking the time to post a review following your recent stay with us. I was delighted to read that you enjoyed your Club Lounge experience and will share this with our team. Thank you once again and I look forward to welcoming you back again soon. Yours sincerely Marcus Hanna General Manager More 

Toowoomba, Australia
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed for two nights. We found the staff to be friendly and helpful with the concierge staff member remembering our name. The room was in good condition and was clean. The size of the room was ok. Breakfast was good with a good variety and the service was quite good. The location if the hotel is... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear MEW58 Thank you for taking the time to post a review following your recent stay with us. I was delighted to read that overall you enjoyed your stay and I am sure our ambassadors will also be pleased to read your feedback. Thank you once again and I look forward to welcoming you back again soon. Yours sincerely Marcus... More 

Cairns
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stopped at this Hotel for a night before travelling onto to Singapore the next day. We travelled from Cairns to Brisbane,jumped on the sky train blinked and we were at the hotel. The hotel is built on top of Central Station, at first your reaction is that this is going to be noisy, Quite the opposite you cant here... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Paul M Thank you for posting a review following your stay with us before flying out to Singapore. I was delighted to read that the hotel's location above Central Station was convenient for you and I am sure that Lauren and our Reception team will also be pleased to read your comments on their service. I trust you enjoyed... More 

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