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Sofitel Brisbane Central

5.0 of 5 249 Turbot Street, Brisbane, Queensland 4000, Australia
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Certificate of Excellence 2014
Sofitel Brisbane Central
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Sofitel Brisbane Central
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2,510 reviews from our community

Traveler rating
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    85
    51
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357
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We really love this hotel. The rooms are nice and the staff at fantastic however we were very disappointed that they serve cage eggs at breakfast. The breakfast selection is fantastic but they need to realise that their guests want cruelty free food.

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear MASLtravellers. Thank you for taking the time to post a review on Trip Advisor following your recent visit to Brisbane. It was pleasing to read that you love the hotel and the service offered by our staff. I did note your comments regarding the eggs served at breakfast. Our eggs are market quality and sourced from reputable Australian suppliers... More

Mackay, Australia
Top Contributor
123 reviews 123 reviews
22 hotel reviews
224 helpful votes 224 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I haven't had the opportunity to stay here for a while. I had never been disappointed before and I wasn't this time. A very short stay, but I managed to enjoy most of the hotel's facilities. I dropped my bags early, not expecting my room to be ready, but a most accommodating Chris checked me in to a lovely room... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Gail M. Thank you very much for posting a review on your stay with us and also your breakfast dining experience in Thyme restaurant. It was great to read that you were so well looked after and I will be sure to share your feedback with Chris and ensure that he is rewarded for his outstanding service. Thanks again... More

Sydney, Australia
Top Contributor
70 reviews 70 reviews
44 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sofitel is well known and respected out there for its luxurious and elegant approach to accommodation. Having stayed at Sofitel on Collins (Melb), Sofitel Broadbeach, and Sofitel Wentworth (Syd) previously we were keen to see how Sofitel Brisbane stacked up. It didn’t just compare, it excelled. From check-in to check-out, everything was absolutely perfect and stood proud for an Accor... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Mitch007. I really appreciate you taking the time to write such a wonderful review on Trip Advisor following your recent stay with us. It is always wonderful to learn that we have excelled your expectations and I am sure that Cecelia who it was that assisted you at reception will be delighted to read your comments. I did note... More

Sydney, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed in this hotel for Business. The key points are: -nice reception and very friendly people -nice and clean rooms -good beds -nice hotel bar -the breakfast buffet is quite large, and the food is good, same applies to the dinner buffet -the hotel is close to everything

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Stefan777-400. It was great to read your feedback following your recent visit to Brisbane for business. I was pleased to read that you found the hotel’s central location to be convenient and also that you found our staff to be friendly and accommodating. Thank you for your review and I look forward to welcoming you back again the next... More

Broadbeach, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I decided to getaway for a night in Brisbane. From the minute we walked in the door we were treated like royalty. The room was tidy and roomy and the bed was very comfortable. There are plenty of plenty of choices when it comes to eating in the hotel itself, a great bar to have a drink... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Shell R. I was delighted to read the review you posted on Trip Advisor after you and your husband’s recent stay with us. I appreciate your feedback and look forward to welcoming you both back again soon. Yours sincerely Marcus Hanna General Manager More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed for 2 nights, following our wedding. My, now, husband was able to check in earlier that day and our bags were waiting for us when we returned from our reception. We had a club room which is exactly the same as the non club rooms but gave us access to the Club Lounge. We made the most of... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Simone85. Firstly congratulations to you and your husband on your recent wedding! Secondly thank you for taking the time to provide us with your feedback following your stay with us. I did not your comments regarding the breakfast in the Club Lounge and apologize that this did not live up to your expectations. I also noted your comments regarding... More

Sunshine Coast, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Loved the international influence including sushi and miso soup for breakfast. Very refreshing from your standard selection of 30 different pastries. The omelette, which was prepared from my selection of ingredients, was delicious and the banana and honey smoothies are the best Iv ever tasted! Excellent selection of fruits and a REAL latte that was included in the price and... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Simone C. Thank you for taking the time to post a review on Trip Advisor following your recent visit. I was delighted to read your comments regarding our breakfast and I am sure that Chef Patrice and his team will also be thrilled with your feedback. Thanks again for your review. Yours sincerely Marcus Hanna General Manager More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was very enjoyable. The staff extremely friendly, services and location fantastic. It is a more upmarket brand of the Accor group Sofitel, but well worth the visit for an indulgence. The buffet breakfast was included in the rate for the rooms we booked and it was so worth it.

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear eurostylin. Thank you for taking the time to post a review on Trip Advisor following your recent visit to Brisbane to attend a wedding. It was great to read your comments regarding our staff and their service and I am sure Chef Patrice and his kitchen brigade will be delighted to read your comments on their buffet breakfast. Thanks... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The room was spacious, clean modern and comfortable. The bed and pillows were particularly comfy. This is hard to find when your staying in hotels. I find it to be one of the better sized hotel rooms in Brisbane for the price you pay. The hotel staff were friendly and efficient. Valet parking was a bit expensive at $55 but... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Katrina B. Thanks for taking the time to post a review on Trip Advisor following your recent stay with us. I was pleased to read that you enjoyed our wonderful Sofitel MyBed experience. Guests can self-park their car when staying at the hotel and the cost for that is $45 per day. Thanks again for your review and I... More

Brisbane
Top Contributor
101 reviews 101 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife is an Accor Advantage Plus Member so we thought we would take advantage of the membership by having a night at the Brisbane Sofitel. As far as 5 star goes it's very good and well run hotel. What initially impressed us was the ease of check in. We opted to pay for an upgrade and this was done... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear worldtourist21. I appreciate you taking the time to post a review on Trip Advisor following your recent stay with us. It was great to read your comments on your check-in experience and also your comments on our staff and the Club Lounge. Thank you for your review and I look forward to welcoming you back again soon. Yours sincerely... More

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Additional Information about Sofitel Brisbane Central

Address: 249 Turbot Street, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brisbane Central 5*
Number of rooms: 433
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Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel

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