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Sofitel Brisbane Central

5.0 of 5 249 Turbot Street, Brisbane, Queensland 4000, Australia
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Certificate of Excellence 2014
Sofitel Brisbane Central
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Sofitel Brisbane Central
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2,551 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had booked a night at this hotel for my wedding night. The service and treatment we received was absolutely amazing and just added to an already very special day. They very kindly upgraded us and treated us with complementary champagne. Our 16th floor room overlooking ANZAC square was amazing, impeccable and nothing less than you would expect from the... More

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sydney
Top Contributor
212 reviews 212 reviews
38 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The location of this hotel is superb. The service and the rooms though are first rate and it feels like coming back to a comfortable home. Staff are friendly without being familiar, food is consistently good and the rooms are spotlessly clean, which is super important. With the Sofitel brand you came to expect a certain standard of accommodation, this... More

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Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I don't mind paying good money when you get a really good product but sadly that wasn't the case on this occasion. A club room on the 28th floor was reasonably spacious but quite dated in its finishings and bathroom. Décor is quite dark and depressing and at over $500 a night it needs to be updated. Charging for Wi-Fi... More

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Brisbane, Australia
Top Contributor
69 reviews 69 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we arrived, the staff were amazing. There was no hesitation in having our car door opened the moment we pulled up in the driveway. Luggage was unloaded and taken to our room. Check in staff extremely professional and helpful and their uniforms were immaculate. Our room had city view and overlooked Anzac Square. We had coffee in... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear GwendaM2012. I was delighted to read your review following your recent stay with us and to learn that you were looked after so well and also enjoyed our candle ritual which takes place in the hotel each day. Thanks for your review and I look forward to welcome you both back again soon. Yours sincerely Marcus Hanna General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Great location in the heart of Brisbane. Beautifully appointed rooms in Sofitel's signature rich colour scheme. Staff are very friendly and helpful. International buffet must be seen to be believed and the breakfast buffet is excellent also. Valet parking is very expensive though, as self-park options are not readily visible. Do not miss the buzz in the cocktail lounge on... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Miss_Gemma_Dee. It was great to read the review you posted on Trip Advisor following your recent stay with us and to learn that the staff looked after you so well. I am sure that Chef Patrice and his kitchen brigade as well as the team in Cuvee Lounge will be delighted to read your comments on their food and... More

1 review
4 of 5 stars Reviewed 1 week ago

This was a nice, clean room. We got a free drink voucher at the bar which was nice. Great access to transport and the city. I asked for a room away from the elevator (the noise bothers me), and they moved me, which was nice.

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Bryce W. I was pleased to read from your review that you enjoyed your stay with us and that we were able to accommodate your request to be placed in a room away from the elevators. Thank you for taking the time to post a review on Trip Advisor and I look forward to welcoming you back again soon.... More

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Room upgrade, excellent service, great food, warm welcome with chocolate platter and hand-written message, comfortable beds, Club Sofitel with great selection of food and beverages and friendly service.

Review collected in partnership with Accorhotels.com

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Thank you for your review on Trip Advisor. It was great to read that you enjoyed your stay with us and the upgrade and welcome note. Thanks again for taking the time to post a review and I hope to welcome you back again soon. Yours sincerely Marcus Hanna General Manager More

Melbourne, Australia
Top Contributor
59 reviews 59 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Well located in City Centre and public transport The hotel and foyer are quite luxurious. Friendly Staff Room was modern, clean, comfortable bed ,room was quite spacious, no view from my room and was quite location In room dining was very expensive Nofree wi fi

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear oztraveller74. I appreciate you posting a review on Trip Advisor following your recent visit to Brisbane and was pleased to read that overall you enjoyed your stay with us. We do offer complimentary WiFi in our hotel lobby as well as to our Silver, Gold and Platinum Le Club Loyalty members and I apologize if you were not made... More

Queensland, Australia
Top Contributor
109 reviews 109 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for our anniversary last year in a Club room and had a wonderful time - see May 2013 review. This time we needed to be close to the airport for a flight and could not get our usual booking at the Brisbane Airport Novotel, so we decided to come back here again. We just... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Sapphire5860. It was great to read your review on your recent stop over with us and to learn that once again we looked after you so well. The hotel’s location above Central Station certainly makes it easy for guests to catch the air-train to the airport and I was pleased that you found this to be convenient also. Thank... More

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Additional Information about Sofitel Brisbane Central

Address: 249 Turbot Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brisbane Central 5*
Number of rooms: 433
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Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel

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