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Sofitel Brisbane Central

#17 of 163 Hotels in Brisbane
Certificate of Excellence
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249 Turbot Street, Brisbane, Queensland 4000, Australia
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Sofitel Brisbane Central
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Sofitel Brisbane Central
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2,824 reviews from our community

Traveler rating
    1,436
    901
    340
    94
    53
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399
1,307
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655
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairns, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

We just flew our entire family of 23 to Brisbane for our wedding and we all stayed at Sofitel Brisbane Central. We also had our wedding reception at Prive' Restaurant in the foyer. The entire experience was nothing short of perfect. From the reception staff to the concierge, the rooms we organised for all family members, right down to the... More 

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Aberdeen
Top Contributor
59 reviews 59 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed for business, was upgraded to a deluxe room and had a thoroughly enjoyable and peaceful stay. I had acidentally dropped a security card from work that was delivered to my room before I even missed it. Staff were superb (during a very busy and torrentially wet evening). Most hotels of this level are similar. The dedication and demeanour... More 

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Adelaide, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Sofitel for 4 nights recently when in Brisbane for a conference and took my partner. The location is excellent and while I found the hotel ok, to be honest was a little disappointed with it for a 5 star property, I expected a bit better. I personally don't know how any hotel with a shower over... More 

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Gold Coast, Queensland
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room excellent, service excellent, food excellent! Nothing else needs to be said. It is a top class, first class Brisbane Hotel that you really must stay at. My daughter and I had the most beautiful meal at the Sofitel and was made even better by using my Accor Advantage Plus card and getting 50% off the cost of the food.

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear TACCooke Thank you for taking the time to post a review following your recent stay. I was delighted to read your comments and to learn that you and your daughter enjoyed your meal and made the most of the Accor Plus Card during your stay with us. Thank you once again and I look forward to welcoming you back... More 

sydney
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has a good location and great facilites - like any other sofitel hotel. The buffet breakfast is unreal and it is worth paying for the whole buffet, as there are DIY freshly squeezed juices, a chef cooking eggs, smoothies, granola, yoghurt, hot food, coffee and it really doesn't end. Get up a little earlier and enjoy it for... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear shellykayy Thank you for positing a review on Trip Advisor following your recent stay with us. I appreciate your honest and constructive feedback although I was disappointed on your comments regarding the TV in your room as we replaced all TVs in the hotel only last year. I was pleased to read your comments regarding our buffet breakfast and... More 

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

It is always a pleasure to yet again return to the Brisbane Sofitel. The service and help from all staff is exceptional. Rooms are outstanding and the city location is just fabulous with fabulous views, particularlyof the night lights of the city.. Rail transport from the airport to the Sofitel, which is built above Brisbane Central Station is ideal and... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear avwood Thank you for posting a review following your most recent stay with us. I was delighted to read that once again you enjoyed your stay and you would not consider staying anywhere else when visiting Brisbane. Thank you once again and I look forward to welcoming you back again soon. Yours sincerely Marcus Hanna General Manager More 

Brisbane, Australia
Top Contributor
60 reviews 60 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the sofitel a few times over the Years and have always found them to be very good. This time we upgraded to the Club Lounge as on our previous trip it was excellent. Everything was good this time around apart, from the food selection in the Club room which was not as varied, or hot as... More 

Review collected in partnership with Accorhotels.com

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear toptraveller14 Thank you for the review you posted on Trip Advisor following your recent stay with us. I was pleased to read that you enjoyed your upgrade to a Club Room and have also taken note of your comments regarding the food on offer in the Club Lounge. We are currently reviewing the food offering so they next time... More 

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