We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Brisbane Central

#17 of 161 Hotels in Brisbane
Certificate of Excellence
Hotel website
Hotel deals
249 Turbot Street, Brisbane, Queensland 4000, Australia
Special Offer
UK SUMMER SALE
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sofitel Brisbane Central
Professional photos View all
Browse nearby
Sofitel Brisbane Central
Add Photo Write a Review

2,881 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,466
    919
    346
    97
    53
See reviews for
404
1,335
243
672
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (313)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (2881)
  • Mar-May only
    (755)
  • Jun-Aug only
    (662)
  • Sep-Nov only
    (659)
  • Dec-Feb only
    (805)
All months
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

the Brisbane Sofitel offers a great stay. Centrally located above Brisbane Central railway station it is only minutes away from the Brisbane Mall, the main retail shopping area. We arrived with our own car, and valet took care of it, although there are a couple of public car parks across the road that are probably a bit less expensive. The... More 

Was this review helpful? Yes
Gold Coast
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked the Sofitel 'Magnifique Romance' package for my wife's birthday. It was absolutely amazing. When I booked the package the receptionist threw in the car parking fee. From check in to check out everything was perfect. Shortly after arriving at our room a bottle of Mumm Cordon Rouge with accompanying chocolates was delivered. The room service meal we ordered for... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Glyn J, Thank you for your recent review on Trip Advisor about your stay. I was delighted to read that you enjoyed our Magnifique Romance package for your wife's birthday and that you both had a brilliant time. I look forward to having the opportunity to welcome you back to the hotel on your next visit. Yours sincerely Marcus... More 

Brisbane, Australia
Level Contributor
304 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for our anniversary for two nights. Once again our stay was excellent. The room was nicely appointed, service very good and the anniversary chocolates were excellent. Unfortunately this time we did experience some negatives. Breakfast in Thyme2 was not of the greatest standard compared to earlier visits. There seemed to be less variety and the quality of the... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Nathaen M, Thank you for posting a review on Trip Advisor of your recent stay. I was pleased to read that you chose to spend your anniversary with us and that we were able to delight you with your room and chocolates. I did note your comments with regards to the standards of the breakfast offerings in our Thyme2... More 

Sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The Sofitel has an outstanding location with ready access to central Brisbane's restaurants, shopping and nightlife. The property is excellent and has all the amenities you would expect. The staff are a highlight - helpful, knowledgeable, warm and inviting. The restaurant is excellent (especially the I resommend the Sofitel Brisbane to all business and leisure travellers heading to QLD.

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear forcedflyer628, Thank you for your review on your recent stay at Sofitel Brisbane Central. I was delighted to read of your outstanding experience and the service that you received during your stay. I will be sure to pass on your comments to our ambassadors who all take immense pride in delivering a 5 star level of service to our... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I always stay here for business. The place always smells nice, conveniently located, staff are very professional, polite & friendly. I was upgraded last stay. Food is good but expensive, rooms are very comfortable the bed is to die for. Highly recommended

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Kristy F, Thank you for taking the time to post your review on your experience with us at Sofitel Brisbane Central. I was delighted to read that you always enjoy your time with us when travelling for business and that our ambassadors assist with making you feel welcome. I was pleased to read that you enjoyed your recent upgraded... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Most efficient & friendly staff, super fast check-in service. Very good size room, great ambient. Good location, close to the city centre & china town. However, the car park was way too expensive $47 a night. Overall, it was a very enjoyable stay.

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Ron N, Thank you for posting your Trip Advisor review on your recent stay with us. I was delighted to read that you had an enjoyable time and received some wonderful service from our ambassadors. I will be sure to pass your comments on. Once again, thank you for your review and I look forward to welcoming you back... More 

Sydney, Australia
1 review
2 of 5 stars Reviewed 4 days ago NEW

I had a large number of issues when I stayed in the 5 star Sofitel. I felt strongly enough to call them out and express my dissatisafation after I was asked for feedback as I felt all were constructive points that the hotel would benefit from them and hopefully improve the quality of their service. I didn't get any response... More 

Was this review helpful? Yes 1
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Mark M, Thank you for taking the time to provide us with your honest and constructive feedback following your recent stay. I was very disappointed to learn that you did not enjoy your stay with us and regret that we failed to meet your expectations of a 5* luxury hotel. I will be sure to discuss the feedback you... More 

Melbourne
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a very nice hotel, great rooms, bed and facilities. All the staff were very friendly and helpful and the buffet is also very nice. The parking is quite expensive however is also very convenient. The train station is also right there. The pool and spa area is also very good. I would readily stay here again!

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear ondama, Thank you for posting your review of your recent stay. I was delighted to read your comments about the hotel and its facilities and location. I will be sure to pass these on to our ambassadors, especially the Chefs who prepare our Buffet in Thyme2 Restaurant. Thank you once again for your review and I look forward to... More 

Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Club Room 27th Floor. Hadn't stayed here for almost 10 years and it is still as wonderful as it was then. On checking we were asked if it was a special occasion and after saying it was our 28th wedding anniversary we had a lovely plate of chocolates delivered to our room with Happy Anniversary written on the plate in... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Chris R, Thank you for your recent review on Tripadvisor with regards to your recent stay at the Sofitel Brisbane Central. It was wonderful to have you celebrate such an important occasion with us and I was delighted to read that we were able to make it extra special for you both. I will be sure to pass your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

307 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (293)
Viewed
Room/suite (110)
Viewed
Hotel & grounds (32)
Viewed
Bathroom (22)
Viewed
Dining (19)
Viewed
View from room (26)
Viewed
Pool/beach area (10)
Viewed
0:16
Videos (3)
Viewed
Other (71)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Dining (2)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (4)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay