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Sofitel Brisbane Central

5.0 of 5 249 Turbot Street, Brisbane, Queensland 4000, Australia
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Certificate of Excellence 2014
Sofitel Brisbane Central
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Sofitel Brisbane Central
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2,707 reviews from our community

Traveler rating
    1,375
    862
    325
    92
    53
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386
1,254
235
621
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (285)
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Mudgeeraba, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We decided have a short get away to Brisbane and stayed at the Sofitel. It was a nice relaxing time. The staff was so professional and courteous from the time we pulled into the entrance. I would highly recommend the hotel to anyone. We cannot wait for our next visit.

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Nerang, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for girls a weekend out to celebrate a birthday. The rooms were quiet with modern furnishing and customer service was of a high standard. Buffet breakfast was great with a lovely view and I especially loved the chicken sausages seeing as I don't eat bacon. I found parking to be quite expensive especially seeing as we had all... More 

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Mumbai
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

very good hotel very good location close to waterfront had some problems in hot water in bathroom and hence room had to be changed bathroom utility material is extremely bad extremely expensive breakfast and no benefits given as honeymoon couples accor members also do not get benefits

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Hamilton, New Zealand
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Awesome location, right in the centre of the city but far enough away from the noise. Staff were terrific, and the rooms are of a good size and condition. My ONLY gripe is the policy of Sofitel Australia not to honour some of the benefits that the other Sofitels around the world offer to Le Club members and Suite occupants,... More 

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Melbourne, Australia
Contributor
19 reviews 19 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a very pleasant stay for a recent conference. The room was of a nice size and managed to remain quiet, despite being located next to the lift. All amenities were good and the bedding comfortable. My only complaint would be that the air-conditioning output bore no resemblance to the temperature on the dial. To get mine down from a... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Nicely located centrally city centre and within 500m from good selection of food hot spots located at the river wharf. Checkin was fast, rooms are of a high standard. Parking is easy, expect to pay $35 a night if you self park or $50 for valet. You will need to fork out around $300 a night to stay but worth... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear John K Thank you for the review that you posted on Trip Advisor. I was pleased that you enjoyed your overnight stay and look forward to welcoming you back again. Yours sincerely Marcus Hanna General Manager More 

Brisbane, Australia
Top Contributor
52 reviews 52 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros Extremely comfortable bed! The sheets are amazingly soft too. The bar and bar staff downstairs were very accommodating and willing to make cocktails that weren't in their menu. The buffet breakfast was great and catered for all tasted and diets. Centrally located with access to everything you need. Restaurants, shopping, sightseeing - all within a comfortable walking distance. Cons:... More 

Was this review helpful? Yes 1
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Lachlan T Thank you for taking the time to write a review following your recent stay with us. I was disappointed to read your comments regarding the service you received from our staff and also your room allocation and apologize for this. I can assure you and our Trip Advisor readers that we do always try and accommodate guest’s... More 

Brisbane, Australia
1 review
1 of 5 stars Reviewed 1 week ago

My friends and I stayed at this "luxurious" hotel on the 11th of February and all was absolutley beautiful until we discovered the housekeeping had taken my brand new Chanel Clutch from the desk in our room. When we informed the reception and asked if anything had been handed in, the man was quite rude about it and still "nothing... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Natasha J Thank you for taking the time to post your review on Trip Advisor. Whilst I was pleased to read that overall you enjoyed your stay with us, I was disappointed to read your comments regarding your missing clutch. As discussed with you we are very sorry that this item has gone missing and we certainly have taken... More 

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Additional Information about Sofitel Brisbane Central

Address: 249 Turbot Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brisbane Central 5*
Number of rooms: 433
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Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel
Hotel Style:
#2 Spa Hotel in Brisbane
#5 Family Hotel in Brisbane
#7 Romantic Hotel in Brisbane
#11 Luxury Hotel in Brisbane
#12 Business Hotel in Brisbane

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