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All 160 Brisbane hotels

Sofitel Brisbane Central

5.0 of 5 Hotel   |   249 Turbot Street, Brisbane, Queensland 4000, Australia
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Ranked #9 of 160 Hotels in Brisbane
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
smbsstt Australia
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2,449 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Top Contributor
96 reviews 96 reviews
52 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Seemed to have been renovated fairly recently - lovely luxurious furnishings and lobby, but a little tired around the edges in the rooms. Very clean and bathrooms nicely done. In the Two Double Bed rooms, double beds were a little small for two people. Breakfast was ok, bar was lovely. Why chain hotels can't offer Free WiFi bewilders me? Don't... More

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Brisbane, Australia
Top Contributor
122 reviews 122 reviews
34 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent a great weekend getaway at the Sofitel. Luxury indeed. The room was spacious, the service was excellent, guest relations attentive to our requests. Great city view out the window and so close to the CBD. Buffet breakfast included just about anything you wanted (get the chef to cook you an omelette...amazing), and Privet249 is a top class restaurant. Not... More

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Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

A lot of money and effort has been put in to creating a beautiful and luxurious lobby and restaurant area, and at checkin, the staff were very welcoming and friendly. I stayed in a twin double on the 12th floor, and found the room not up to the standard I would expect of a top hotel. Being near the elevator,... More

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Melbourne
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

super easy to get to with the airport train and being located beside central station. Found it a convenient location to go out and about in Brisbane. Rooms clean and comfortable, beds especially nice. Would stay again. Didn't eat but had a drink and snack in the bar that was lovely.

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Perth, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Sofitel is a large, centrally located hotel about 45 mins from airport so expect a $50 taxi fare. The hotel has very quick check in and the breakfasts at the hotel is very wide in choice from continental to hot buffet - quick service here. The rooms on lower floors are a little noisy and would suggest over floor... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Alan D. I appreciate you taking the time to post a review on Trip Advisor following your recent business trip to Brisbane. I did note your comments regarding the internet prices. Our prices are competitive within the Brisbane 5 star market and we do also offer complimentary access in our public areas as well as to our Silver, Gold... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

3 nights were spent at the Sofitel Brisbane in a Club Suite. Superb accommodation, very clean, super comfortable bed and many many pillows to choose from. Large lounge area with very comfortable lounge. TV. Massive bedroom with king bed, lounge chair, tv, very modern in style and colours. Huge bathroom with double sinks/bath and separate toilet/shower room. Very nice shampoo/body... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dearparadise2014. Thank you for posting such a wonderful review on Trip Advisor following your recent 3 day stay with us. I was delighted to read that you enjoyed the experience, especially the services our Club Lounge offers. I am sure that Stephanie and her team in the Day Spa will also be delighted with your comments on their service. I... More

Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

An overnight stay on the first night of a brief visit to southeast Queensland. Greeted at the door by the concierge who took our bags (more on that later) and offered us car parking options. I know parking is at a premium in Brisbane but $45 a night for self parking and $55 for valet was still a bit of... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Herm0ine. I was delighted to read the review you posted on Trip Advisor following your recent visit to Brisbane. It was good to read that overall you enjoyed your stay with us although I did not your comments regarding the delay in getting the bags delivered to your room and for this I apologize. Thank you again for your... More

Melbourne
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

First, the good: the location is really great. You can exit from the back entrance in the lobby, down the escalator, and central station is just there. Super handy if you are heading in or out of Brisbane by train (including to the Airport, Gold Coast). You can be at Eagle St Pier in a matter of 10-15 minutes by... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear DC54321. I appreciate you posting a review on Trip Advisor. Clearly you were disappointed with the service you received from our Housekeeping department and for that I sincerely apologize. Whilst our Guest Relations Manager did contact you to apologize, the problems you experienced should never have happened in the first place and these been addressed with all ambassadors and... More

Mackay, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our overnight stay at the Brisbane Sofitel was everything we expected. On arrival the Concierge was plesent and helpfull,as were the reception staff.Our room was clean and comfortable and contained everything we needed.The food at the buffet was beatiful and we would recomend it to all. On our departure to the airport,it was a convenient walk downstairs to cental station... More

Review collected in partnership with Accorhotels.com

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear DarrylS. I appreciate your taking the time to post a review on Trip Advisor following your recent stay with us whilst visiting Brisbane. I was pleased to read that you enjoyed your stay with us and found our location directly above Central Station convenient also. Thanks for your review. Yours sincerely Marcus Hanna General Manager More

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Additional Information about Sofitel Brisbane Central

Address: 249 Turbot Street, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brisbane Central 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Cheap Tickets, Tingo, HotelTravel.com, Agoda, Reservation Counter, TripOnline SA, ACCOR, Otel and Venere so you can book your Sofitel Brisbane Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel

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