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Sofitel Brisbane Central

5.0 of 5 249 Turbot Street, Brisbane, Queensland 4000, Australia
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Certificate of Excellence 2014
Sofitel Brisbane Central
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Sofitel Brisbane Central
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2,709 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thailand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Best hotel experience I have every had. I work for a hotel company before venturing out and doing something else and I have to say that this is a very well managed, well run hotel. From the time we arrived at the front entrance of the hotel, to checking in, the club lounge experience, dinner at Thyme2 and check out... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

I stayed here the previous weekend and found it to be the best hotel experience ever. I checked in at 6am after a long flight fully expected robe told that the room wouldn't be available until lunch, but I was given a room right away at no extra cost. Rooms were gorgeous and tasteful. Great size and amenities. I couldn't... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Thank you for taking the time to post such a wonderful review on Trip Advisor. I was delighted to read that you rated your stay with us as your best hotel experience ever and also your comments on all of our staff. Thank you for recommending us to your friends and I certainly look forward to welcoming you back to... More 

Mudgeeraba, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We decided have a short get away to Brisbane and stayed at the Sofitel. It was a nice relaxing time. The staff was so professional and courteous from the time we pulled into the entrance. I would highly recommend the hotel to anyone. We cannot wait for our next visit.

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear fallguy 105 It was great to read the review that you posted on Trip Advisor following your recent weekend break here at the hotel. I was delighted with your comments regarding our ambassadors and to learn that you were well looked after throughout all of your stay with us. Thank you for taking the time to post a review... More 

Nerang, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for girls a weekend out to celebrate a birthday. The rooms were quiet with modern furnishing and customer service was of a high standard. Buffet breakfast was great with a lovely view and I especially loved the chicken sausages seeing as I don't eat bacon. I found parking to be quite expensive especially seeing as we had all... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Shonaralee Thank you for taking the time to post a review following your recent stay with us for a birthday celebration. I did note your comments regarding the car parking charges. Car parking in the Brisbane CBD is at a premium and it is common for hotels to charge for this service. Our prices are competitive within the Brisbane... More 

Mumbai
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

very good hotel very good location close to waterfront had some problems in hot water in bathroom and hence room had to be changed bathroom utility material is extremely bad extremely expensive breakfast and no benefits given as honeymoon couples accor members also do not get benefits

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear ntody I appreciate you taking the time to post a review on Trip Advisor following your recent stay with us. It was disappointing to read that your honeymoon was not recognized during your stay and I apologize for this lapse in service. I will also follow up on your comments regarding the hot water in your original room and... More 

Hamilton, New Zealand
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Awesome location, right in the centre of the city but far enough away from the noise. Staff were terrific, and the rooms are of a good size and condition. My ONLY gripe is the policy of Sofitel Australia not to honour some of the benefits that the other Sofitels around the world offer to Le Club members and Suite occupants,... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear StuartP I appreciate you taking the time to post a review on Trip Advisor following your recent stay with us and delighted to read that overall you enjoyed your stay with us – especially the Wine Buffet which we offer in Prive 249! Thank you for your review and I look forward to welcoming you back again the next... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a very pleasant stay for a recent conference. The room was of a nice size and managed to remain quiet, despite being located next to the lift. All amenities were good and the bedding comfortable. My only complaint would be that the air-conditioning output bore no resemblance to the temperature on the dial. To get mine down from a... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear MissApples Thank you for taking the time to posting a review on Trip Advisor following your recent stay with us whilst attending a conference. I was delighted to read that overall you enjoyed your stay although I did note your comments regarding the air-conditioning in your room and will certainly have this looked at. Please accept my apologies for... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Nicely located centrally city centre and within 500m from good selection of food hot spots located at the river wharf. Checkin was fast, rooms are of a high standard. Parking is easy, expect to pay $35 a night if you self park or $50 for valet. You will need to fork out around $300 a night to stay but worth... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear John K Thank you for the review that you posted on Trip Advisor. I was pleased that you enjoyed your overnight stay and look forward to welcoming you back again. Yours sincerely Marcus Hanna General Manager More 

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Additional Information about Sofitel Brisbane Central

Address: 249 Turbot Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brisbane Central 5*
Number of rooms: 433
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Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel
Hotel Style:
#2 Spa Hotel in Brisbane
#5 Family Hotel in Brisbane
#8 Romantic Hotel in Brisbane
#12 Business Hotel in Brisbane
#12 Luxury Hotel in Brisbane

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