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Sofitel Brisbane Central

#17 of 161 Hotels in Brisbane
Certificate of Excellence
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249 Turbot Street, Brisbane, Queensland 4000, Australia
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UK SUMMER SALE
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Sofitel Brisbane Central
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2,931 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (2931)
  • Mar-May only
    (755)
  • Jun-Aug only
    (712)
  • Sep-Nov only
    (659)
  • Dec-Feb only
    (805)
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Singapore, Singapore
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

With a great central location in Brisbane, this charming French hotel is a great location for business or pleasure. I was impressed with the in house breakfast buffet and also the lounge in the evening. Within walking distance of many riverside bars and restaurants, I would recommend the Sofitel for its charm, über polite and helpful staff, excellent, clean and... More 

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
205 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had a 2 night stay in a 'Club room'. Overall it was OK but I believe the property, and especially the Executive Club, needs a bit of a refresh. Check-in was efficient and I got the usual welcome letters and notes. The room was nice enough; no complaints there. I did notice that a used 'room service' tray outside... More 

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Michael076 Thank you for taking the time to post a review following your recent 2 night stay with us. Whilst it was pleasing to read that there were aspects of your stay that you enjoyed your stay with us, it was disappointing to read that you would probably not stay with us again as you felt the hotel was... More 

Newcastle, Australia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am an Accor Advantage Plus member, which gives me one free night in any accor hotel across the world per year. I needed to use this years before it expired so on the last night of a business trip I decided to ditch the work funded hotel and shout myself a night in the Sofitel. My free night plus... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Lee S Thank you for taking the time to post a review following your recent stay with us whilst using your Accor Plus membership voucher. I was delighted to read your comments and to see how highly you rated the hotel. Our Club Lounge is certainly a great place to wind down after a busy day in the office... More 

Wodonga, Victoria, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Enjoyed a delicious buffet lunch at a very busy time for the hotel. A great selection of dishes were all very nicely presented. The friendly and efficient service was especially good and added to the pleasure of the occasion.

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Eleanore F Thank you for taking the time to post a review following your recent visit to the hotel for lunch. I was delighted to read your comments and learn that you enjoyed the buffet. Thank you once again. Yours sincerely Marcus Hanna General Manager More 

Mackay, Australia
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this Hotel a few times and neither times was I disappointed!! Staff were lovely, professional and very helpful. Bed was to die for, I wanted to take it home with me. Food was lovely and the buffet breakfast had a LOT to choose from. The Bar tenders were very friendly. Didn't even have to leave the... More 

Was this review helpful? Yes 1
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Ree005 Thank you for taking the time to post such a great review on TripAdvisor and rating the hotel so highly. I was delighted to read your comments on our staff and also the Sofitel MyBed and I am sure Chef Patrice will be pleased with your comments on the buffet breakfast! Thank you once again and we look... More 

Melbourne
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I were travelling to Brisbane for work but decided to make it a weekend away. Check in was seamless and we received the best service from an Australian hotel that we've ever received, thanks to Josh at reception. The bed was so very comfortable, breakfast had lots of variety and once again service was great. We loved... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear ArZeLi Thank you for posting a review following your recent stay with us. I am sure that Josh will be delighted to read your comments on his service as will all of our team. I did note your comments regarding the delay at the day spa and apologize for any inconvenience caused by this. Thank you once again and... More 

Brisbane, Australia
5 of 5 stars Reviewed 5 days ago NEW

Couldn't ask for a better hotel! Such amazing service, from all staff! Really enjoyed the breakfast was amazing, rooms were extremely clean and super modern, for a 5 star hotel prices were really cheap, for what you get anyway! Top service highly recommend.

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear loz32tt I was delighted to read the review you posted following your stay us. I am sure that Chef Patrice and his brigade will be thrilled with your comments on the breakfast! I will share your feedback with my team and I look forward to welcoming you back again soon. Yours sincerely Marcus Hanna General Manager Sofitel Brisbane Central More 

Sydney, Australia
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this Sofitel and can not fault the place, you get what you expect from Sofitel, the service was second to none and the rooms are luxurious, large and very clean. Check out service in the morning was efficient and they obtain a taxi very quickly for me. Good place to stay central to Brisbane

Was this review helpful? Yes
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear davidg777 Thank you for taking the time to post a review on Trip Advisor. I was delighted to read that you enjoyed your stay and we look forward to welcoming you back again soon. Yours sincerely Marcus Hanna General Manager Sofitel Brisbane Central More 

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