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Sofitel Brisbane Central

#17 of 161 Hotels in Brisbane
Certificate of Excellence
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249 Turbot Street, Brisbane, Queensland 4000, Australia
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Sofitel Brisbane Central
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2,921 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (2921)
  • Mar-May only
    (755)
  • Jun-Aug only
    (702)
  • Sep-Nov only
    (659)
  • Dec-Feb only
    (805)
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Sydney, Australia
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at this Sofitel and can not fault the place, you get what you expect from Sofitel, the service was second to none and the rooms are luxurious, large and very clean. Check out service in the morning was efficient and they obtain a taxi very quickly for me. Good place to stay central to Brisbane

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Dubai
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am not a big fan of Sofitel hotels. This "bonjour!" when you enter the hotel or call them really puts me off for the simple reason that if you start talking to them in French you soon realize the this :bonjour! was the only word they can master in French. Anyway, the rooms were nothing special. The lobby was... More 

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Point Frederick
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

It's not on the river however don't let that stop you from staying in this lovely hotel. The staff work hard to exceed guest expectations and while the room service may be on the pricey side, it is worth it. The rooms have clearly been refurbished and still have some older aspects (mini bar, bathroom and cupboard) and the rooms... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear L W Thank you for taking the time an post a review following your recent stay with us. I was delighted to see that you scored us 100/100 and to read your comments on our staff and the service that they offer. Thank you once again and we look forward to welcoming you back again soon. Yours sincerely Marcus... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Sofitel always makes our stay absolutely wonderful. We regularly stay at the Sofitel Brisbane and always enjoy it. The personal touches and noticing your needs is what they do best. Great way to spend my husbands birthday weekend. The luxury room was wonderful like always. See you soon on our next visit.

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Tammy S Thank you for posting a review following your recent stay with us. I was delighted to read that once again you enjoyed your stay and also celebrating your husband's birthday whilst staying with us. Thank you once again and we look forward to welcoming you back again soon. Yours sincerely Marcus Hanna General Manager More 

Sunshine Coast
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just got home from 3 nights at this slick hotel. The location is ideal on the cusp of the CBD with easy access to everything Brisbane has to offer. The staff were first class and very attentive, I loved their uniforms and attention to detail. That bonjour thing was a little irritating when coming from very un-french accents, I would... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear trevoz Thank you for posting a review following your recent stay with us whilst in Brisbane on business. I was pleased to read that overall you enjoyed your stay although I did note you comments regarding the bed and also our WiFi charges. Our prices, whilst not cheap, are competitive within the Brisbane 5 star market however I will... More 

Gold Coast
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed overnight in town after grabbing a cheapie deal online. Reception staff were friendly, the room was very nice and the bed great but somehow there wasnt the wow I hoped for. Bathroom was ok, good-sized towels (yay) and the bathrobes nice. Would really have been nice to have some decent coffee in the room... for a 5-star to... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear GC_bear7 Thank you for posting a review following your recent stay with us. I appreciate your honest and constructive feedback and will share your feedback with my team. Thank you once again. Yours sincerely Marcus Hanna General Manager More 

Walgett, Australia
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I always stay here when I travel to Brisbane. I just love the 5 star service. The breakfast buffet is also worth the extra. Lots of variety and very yummy. I love the coffee also. The parking is great, on my last stay I was offered a pass to exit at 5pm on check out day so I could go... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Amanda S Thank you for posting a review following your recent stay with us and I am sure that our Kitchen brigade will be delighted to read your comments on their breakfast buffet! I was pleased to read that our staff looked after you so well during your stay and look forward to welcoming you back again soon. Yours... More 

Brisbane, Australia
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful large suites, tremendous bed, new linen and well appointed furnishings. Bathroom is small but functional. Tastefully decorated rooms with the subtle aroma of France as you'd expect from a Sofitel. Hotel staff were all extremely friendly. The dining experience was exceptional with a vast variety of foods for every taste. Dinner was outstanding as was breakfast. The cost for... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear LTP-BCC I was delighted to read the review that you posted following your recent stay with us. I am sure all of our staff will also be trilled to read your comments and I appreciate you taking the time to write such a great review. Thank you and we look forward to welcoming you back again soon. Yours sincerely... More 

Australia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed at this hotel many, many times yet have failed for whatever reason to write a review so after this recent trip there is no time like now. This hotel is an excellent business hotel: executive lounge if you choose to pay the extra, enormous selection of foods, an extensive gym. The staff are well trained, efficient and friendly.... More 

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear LastResortAustralia Thank you for taking the time to post a review after your most recent stay with us. It is always good to get feedback; both constructive and positive; and I will discuss your comments with my team. We do get many positive comments on the use of French greetings as well as the Sofitel Signature scent, but I... More 

Perth, Australia
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Whilst this is actually quite a nice hotel is has a very strange smell in the lobby and lifts. Smelt like a barber shop?? Rooms very ok but the pillows very not comfortable. Breakfast was good though the coffee wasn't. Centrally located and close to my office but I won't be staying there again due to the smell.

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear cj_halvors Thank you for posting a review on Trip Advisor following your recent stay with us. I did note your comments regarding the scent in the lobby and whilst we do get many positive comments on our Signature scent I do also understand that it may not be for everyone. In regards to your comments on the pillows being... More 

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