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Sofitel Brisbane Central

#18 of 163 Hotels in Brisbane
Certificate of Excellence
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249 Turbot Street, Brisbane, Queensland 4000, Australia
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Sofitel Brisbane Central
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3,251 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is possibly the first time I have ever had issues with staying at a Sofitel. Firstly, at check in, when I enquired about WiFi, I was told that I was not at a higher enough level of Accor membership to secure free access but that she would allow this once! In fact, she did not. Then when we asked... More 

Helpful?
Thank Knurt
Toowoomba, Australia
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for the weekend on the 27th floor in a Club Room. It was quite spacious and very well appointed...5 star all the way with many little extras. It was clean and everything worked well from the blackout curtains to a quiet jug. The MyBed was comfortable and we heard no outside or rail noise at all. Check-in was... More 

Helpful?
Thank RangeRovers19
Sydney, Australia
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Amazing is the word that describes this hotel From the check into check out its full on service with a smile Rooms are glamorous, French inspired Restaurants are always full with customers and the bar is comfortable and modern The Sofitel club is well worth the extra and adds that nice touch to a romantic stay with a loved one... More 

Helpful?
Thank Bali1961
Sydney
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Check in - effeciant and quick, Girl went through my booking with me , quickly found me a room as I arrived early at 12.30pm , pointed me in the right direction and was in my room. The Room - Well appointed room with views over the city clean and tidy, although getting a bit dated, Mini bar was OK,... More 

Helpful?
Thank Tom G
Bali, Indonesia
Level Contributor
11 reviews
4 of 5 stars Reviewed 4 days ago NEW

me and my partner stayed here for a week ago. The room was great, clean and customer service were so friendly. They helped us when my partner got a bad diarrhea from dine somewhere out (not at the hotel) and then suggested us where to dine while we were in Brisbane. Overall it was an pleasant stay.

Helpful?
Thank Chandra L
Sydney, Australia
Level Contributor
89 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I'm a little late with this. We arrived on Christmas Day for a 3 night stay. We got the very convenient train from the airport and found our way to the hotel. Impressive lobby and smooth check in. We had a club room so high up. The views were ok but not amazing as has been communicated in previous reviews.... More 

Helpful?
Thank fussyvoyager
Broadbeach, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Sofitel Brisbane Central was an exceptional experience. You won't be disappointed. From the check-in right through your stay they are accommodating and welcoming. Loved the club lounge access and cocktail bar although a little pricey were made well. Hint : If you don't want to pay 57.00 valet parking. On the weekend the carpark was 10.00 overnight after 4.30pm arrival.... More 

Helpful?
Thank Martin240169
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear Martin240169, We appreciate you taking the time to review your stay with us at the Sofitel Brisbane Central. I am pleased you enjoyed your stay, particularly our Club Lounge Experience. I will share your feedback with our ambassadors as I am sure it will serve as encouragement to continually provide quality and luxury service. Thank you again for sharing... More 

Launceston, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Great central hotel, easy to catch the airtrain from airport and the station is under the hotel. It is a 2 block walk to the mall. We had a package which included breakfast which was delicious. Lives up to the sofitel brand with lovely comfortable beds and a pillow menu. Would recommend and we would definately stay here again.

Helpful?
Thank narelle29
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear narelle29, Thank you for your comments following your stay at the Sofitel Brisbane Central. I am pleased to hear you find our location convenient, and enjoyed our breakfast buffet. Thank you for recommending us, and we look forward to welcoming you back in the future. I hope your next stay is just as pleasant as the previous one. Yours... More 

Brisbane, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed at the Sofitel for over 20 years when it was the Sheraton and over those years it still hasn't lost its appeal. The lobby is still the best hotel lobby in Brisbane, and the rooms have always been refreshed and remodelled in the appropriate time frames. It's very clean and the facilities are good. It's right above... More 

Helpful?
Thank camcam_1985
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear camcam_1985, First and foremost, thank you for being loyal to us for so many years. We really appreciate your patronage, and are glad to have lived up to your expectations. Thank you for staying with us again. I am pleased you enjoyed your stay. The Sofitel Brisbane Central strives to create experiences like yours for each and every one... More 

newcastle
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel to stay at. Centrally located and wonderful staff. Clean rooms, great showers, fantastic breakfast. Stayed with two children and they had a great time in the pool. Will stay again.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank stayer69
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review

Dear stayer69, We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is wonderful to hear that you and the children enjoyed your stay, especially the pool. It is definitely an asset in this hot summer weather! It is always a pleasure to receive positive feedback.I will share your comments with our team. I am... More 

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