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All 160 Brisbane hotels

Royal On The Park

4.5 of 5 Hotel   |   Corner Alice & Albert Streets, Brisbane, Queensland 4000, Australia
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Royal On The Park
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Ranked #15 of 160 Hotels in Brisbane
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Gayl S Fremantle, Australia
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608 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fremantle, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The customer service, the restaurant, the comfortable bed - the most important things to look for when travelling are all there at this hotel. The staff could not have been more helpful. The room was clean and the bed very comfortable (extremely important to us). We went to the restaurant several times and all the meals were wonderful with a... More

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Dale J, Manager at Royal On The Park, responded to this review

Dear Gayl S Thank you for taking the time to share your review after your recent stay. I was pleased to read how much you enjoyed your stay, particularly the quality of sleep you had on our newly replaced beds. All staff strive to add personal touches to each interaction whilst our chefs source fresh, seasonal ingredients for a menu... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The only real flaw is the outdated decor lobby but otherwise this hotel is fantastic. Its location is as good as the Stamford Plaza and is only a couple of minute's walk from the great restaurants on Eagle Street as well as being opposite the botanic gardens. The neighbourhood has a lovely feel to it. The room rate was extremely... More

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Dale J, Manager at Royal On The Park, responded to this review

Dear MarloPerry I appreciate you taking the time to share your thoughts after your recent visit. I was pleased to read you enjoyed our convenient location, opposite the Botanic Gardens and close to restaurants as well as several public transport options. We offer complimentary wifi with no download limits with the ability to connect several devices per room. We look... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Located near the Botanic Gardens, Brisbane river and the restaurants by the river, the location is ideal. Rooms were clean. Meeting room facilities were good. The restaurant was expensive. $32.00 for hot breakfast was too much. In Australia food and restaurant prices seem to be higher than U.S. Taxis were easily available for travel from and to the airport, which... More

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Dale J, Manager at Royal On The Park, responded to this review

Dear donk826 I appreciate you taking the time to share your review. I was pleased to read you enjoyed your stay, particularly our location opposite the Botanic Gardens. A taxi rank is located directly outside the hotel and several public transport options are within a short walk. The full buffet breakfast is $32 per person however we feel this offers... More

lincoln
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This place had it all. We really enjoyed our couple of days. We have been travelling through Australia for several weeks and this place was a gem that stood out. Firstly the staff, all of them were friendly and helpful and went the extra mile. The restaurant served a lovely breakfast and evening meal. The room was clean and comfortable.... More

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Dale J, Manager at Royal On The Park, responded to this review

Dear floLincoln Thank you for providing your feedback after your stay. Our motto is "where service comes first" and I am pleased to know that you experienced the knowledge and expertise of all staff during your stay. Our chefs source local, seasonal ingredients for our menu that combines classic techniques as well as modern dishes. Kind Regards Dale John More

Grand Rapids, Michigan
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a beautiful hotel, the staff couldn't have been more kind and thoughtful. The room was spacious and sparkling clean. The views were amazing, the location was perfect, right across from the gardens, in the center of town, and a short stroll to South Bank and the river walk. Thank you so much for such a wonderful stay, we... More

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Dale J, Manager at Royal On The Park, responded to this review

Dear 12DLM2 Thank you for sharing your thoughts after your recent stay. I was pleased to read how much you enjoyed your stay. The view of the Botanic Gardens is an inspiring way to start each morning when the sun breaks through the canopy. Our location offers a central base to explore Brisbane as we are close to public transport... More

Stafford, United Kingdom
Top Contributor
100 reviews 100 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Don't expect service here you won't find it. Reception staff are slow and lack customer service skills I was very disappointed in this hotel my worst of a long list I stayed in, in Australia. The views over the Park are spoilt by the road. Rooms are better but nothing special.

Was this review helpful? Yes
Dale J, Manager at Royal On The Park, responded to this review

Dear jane134 I appreciate you providing feedback after your recent stay. I apologise that the service you received at reception was not up to standard you expected. We take great pride in making the time to make each interaction personal which can at times slow service. Kind Regards Dale John More

Adelaide
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 5 nights in late September with my husband to see the city and the end of the festival. Location was perfect and the main reason for choosing this hotel - our room was facing the gardens and quite high so views were good. The staff were all friendly and helpful. Cannot fault any of them and this is... More

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Dale J, Manager at Royal On The Park, responded to this review

Dear Leigh H Thank you for providing your feedback after your stay. I was pleased to read how much you enjoyed your stay. Every staff member strives to provide personal yet subtle service in each interaction. Our rooms are spacious and the view from the Park View rooms offers wonderful views of the Botanic Gardens which are breathtaking as the... More

Toowoomba Australia
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this property while attending a nearby function linked to the Riverfire spectacular. Position wise , this Hotel is excellent.... easy walking distance to the Brisbane CBD, nearby cafes, Riverside walkways and the beautiful Botanic Gardens. Our check-in was quick & simple, and the staff suggested joining their loyalty club which automatically gave us a 1pm check-out which... More

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly helpful staff, good value for money and very spacious comfortable room. We would stay here again & confidently recommend it to a friend. While some reviews have noted the decor, the hotel does not market itself as a modern venue & while the lobby is quaint the room we stayed in was very contemporary.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Perfect location to explore Brisbane! Everything is in walking distance...the mall, attraction areas, parks, and the free ferry rides. We love the location very much and all the staffs were super friendly and helpful. Greeted us everytime they saw us. Beds were extremely comfy and clean. Decor and ambiance of the hotel took you back to the 60s. Chandeliers were... More

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Additional Information about Royal On The Park

Address: Corner Alice & Albert Streets, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal On The Park 4.5*
Number of rooms: 153
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Also Known As:
Royal On The Park Hotel Brisbane
Royal On The Park Brisbane
Park Royal

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