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Royal On The Park

#20 of 163 Hotels in Brisbane
Certificate of Excellence
Hotel website
Corner Alice & Albert Streets, Brisbane, Queensland 4000, Australia
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Bed & Breakfast Getaway
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Royal On The Park
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868 Reviews from our TripAdvisor Community

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Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Being our 4th stay at the Royal on The Park, we were once again amazed at the service and hospitality of the staff at this hotel opposite the Botanic Gardens. The receptionist staff were very helpful! The rooms were clean and were furnished with high quality items, and had since been upgraded since our last stay. The room service was... More 

Helpful?
Thank ThefamilyTravelers1
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Great location in brisbane. Excellent customer service the staff are very friendly, helpful and willing to give a fine impression of the hotel and city!!! 100% recommend staying at royal on the park..

Review collected in partnership with statravel.com

Helpful?
Thank Michael K
Brisbane, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel is looking very dated, it needs to be updated, even the lifts are the old type & very slow. Staff were not interested in being helpful, so that was disappointing. Restaurant is overpriced. The room we had didn't have a balcony & although the room had a desk chair it was hardly comfortable to sit in and relax, so... More 

Helpful?
Thank Michelle R
Pisa, Italy
Level Contributor
148 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed there for three nights. The location is great, just next to the park and the QUT. Other attractions are very close to it. The room is spacious, the bathroom needs improvements. We suggest the express breakfast, if you do not want a continental one: very cheap (10 AUSD) and tasty. The gym is small and some equipment was... More 

Helpful?
Thank fgrabbits
u.k
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Perfectly placed near to everything you need to see, parks,museums,shops and eateries everything close by, room was a good size with everything you need. Pool was a perfect size, felt very safe walking around late at night. Staff were super helpful and friendly. If im in brisbane again i'd have no problems staying here again.

Helpful?
1 Thank nammie
Heathfield
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a fairly typical luxury city hotel - clean, tidy, nice rooms but totally let down by the disinterested and unknowledgeable staff. For a place that prides itself on its business facilities, it was bizarre that one receptionist did not know if Wi-Fi was available, let alone the password. Fortunately another girl informed us but whilst we could receive... More 

Helpful?
Thank Paula N
Greg D, Manager at Royal On The Park, responded to this review

Dear Paula N, We appreciate you taking the time to review your recent stay with us. I’m glad to read that you enjoyed our clean and spacious rooms. I’m sorry that you felt the team member you spoke with didn’t provide you with the information you were seeking. You’re feedback will certainly be used to further our service delivery. Service... More 

Darwin, Australia
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Just come back from the hotel, we had a very pleasant stay. Location is excellent for Brisbane CBD, just across the botanical gardens. The room was with 2 large double bed (our queen size) and quite comfy too. Room was facing the city, pool and spa but not the river. Didn't matter much still a good view from 9th floor.... More 

Helpful?
Thank DIAMANTINA
Greg D, Manager at Royal On The Park, responded to this review

Dear Diamantina Thank you for your review of your recent stay at Royal on the Park. It’s great to read that you were able to take advantage of the great value for money that our Sun-Sational Summer package presents. Our Breakfast buffet is quite popular and provides a vast array of choices to kick start your day, including the fresh... More 

Brisbane, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

When we arrived to check in we were greeted by a female front desk staff blowing her nose and hiccuping... Got stuck in the lift for 20 minutes which fell one floor then to have staff standing outside the lift door unsympathetic. Considering the price and reputation this hotel has the staff did not apologise for their crappy lift nor... More 

Helpful?
Thank MKK1976
Adelaide Hills, Australia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel on other occasions because it's very comfortable and looks out over the botanical gardens. This time, however, the counter staff are off hand and really looking for tips. In the past when you arrived in your taxi a doorman would come out and meet you. Last night after we struggled with all our stuff... More 

Helpful?
Thank Heather S
Greg D, Manager at Royal On The Park, responded to this review

Dear Heather S, Thank you for taking the time to provide your review based on your recent stay with us. Your comments regarding your welcoming experience concern me, as this certainly is not up to our usually high standards. If you would like to contact me directly (greg_doyle@royalonthepark.com.au) to provide more details of your stay, I will gladly look into... More 

Surrey, England
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel in a fantastic location for Botanical gardens, river, City centre and southbank. Rooms good but other facilities more traditional and maybe a tad tired. Very good breakfast... One of the best especially with the diy juicer.

Helpful?
Thank HT01
Greg D, Manager at Royal On The Park, responded to this review

Dear HT01, Thank you for taking the time to review your experience at Royal on the Park. We can’t agree more, the Hotel’s position is perfect for exploring all the Brisbane has to offer, from the Botanic Gardens across the road, to Southbank and the CBD. It’s great to read that you enjoyed our breakfast offering. Our Breakfast buffet is... More 

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