Experienced fantastic customer service from the booking stage (I needed to change the booking and this seemed no problem), to our stay. Appartment was large and comfortable, and having a kitchen was good for a longer stay. Close proximity to shops and restaurants, and tours also picked us up from this hotel. There were no downsides to this hotel and... more

We were so disappointed by this accommodations. After reading the previous reviews we expected better. We resided at this residence which is well placed near the center for a week. Our rooms were a fair size however cleanliness was a real issue and even although we spoke with the maid, the situation did not improve. We were surprised (not pleasantly!)... more

We were spending the long Easter weekend in Brisbane, which I'd not previously visited, and I wanted a two bedroom place to share with my sister-in-law and her and my kids. Quay West definitely provided the goods. The property can best be described as a hi-rise residence hotel, with our suite basically a small apartment. Its two best qualities are... more

Great location - overlooking parkland in quiet but still central part of Brisbane. Suites are big although in a couple of years' time they'll start to look dated. Dining room area furniture, for example, looks a bit 80s. But the washing machine and dried, supplied with powder, was a real bonus for travellers on a long trip. Staff really helpful... more

We stayed at the Quay West on the weekend of 5th Oct. From the moment we arrived till the time we left. The service was friendly and efficient. Nothing was to difficult. Its a long time since we have stayed anywhere were the service from staff at the front counter, restaurant, room service etc was so consistently friendly and helpful.... more

We had a romantic weekend in downtown Brisbane, and stayed at this hotel. The bedroom was large, with views of the Gardens and the River Cliffs (that light up at night). The suite also had a living area and large outdoor terrace with a view. We did not use the kitchen. We walked to dinner in the downtown area. The... more

Booked at last minute after umming and arring about where to stay for our last night in the Sunshine State. Weren't disappointed with this little number. Great sized kitchen and living area. Separate laundry. Big bathroom and bedroom. When I looked outside, I asked my husband if we had to share the balcony with the people next door - he... more

Very nice rooms, close to everything in downtown Brisbane. All-in all one of the better places to stay in the city. more

A friendly hotel in a good location in downtown Brisbane, overlooking the main park. The rooms are large, and sensibly furnished, including a kitchen. A good pool and gym. more