Disclaimer - On arrival (after midnight) we were upgraded to the Executive Suite on the top floor of this beautiful hotel. As such this review can not be applied to the normal rooms/suites in this hotel. The hotel is perfectly located for a young family, close to the city but not too close to be noisy, across the road from... more

We spent 3 nights in a one-bedroom apartment at the Quay West suites over a recent long weekend. The best feature of the Quay West Suites is undoubtedly the location, right opposite the picturesque Botanic Gardens and within walking distance to almost all of the main attractions in Brisbane (CBD, South Bank, Eagle St. Pier etc). We had a room... more

We booked two 2 bedroom 'suites' for family and friends visiting Brisbane for my son's wedding. Booking was through a UK agent and brochures showed a modern classy Hotel. We were devastated at the run-down, tired and frankly dirty accomodation. We immediately asked whether better rooms were available and complained that the rooms were not 5star, the duty manager could... more

My partner and I booked Quay West last minute for RiverFire this year, and we were not disappointed. As far as accommodation goes the rooms are spacious (we had a one bedroom apartment), clean, modern and in a great location. These are fully equiped apartments and as such the 5 star rating is reflective of 5 star apartments not a... more

This was our first time to Brisbane and wanted nic views of Kangaroo Point and the hotel had that. The 5 star rating does not represent the quality of the hotel. I would say 4 stars. Friendly enough staff. For the price we paid it was value for money. Fairly comfortable rooms. Needs updating though. Breakfast at the hotel is... more

We recently stayed 1 night in a one bedroom apartment at the Quay West Suites, Brisbane. We were in apartment 404 and paid $226 including full buffet and cooked breakfast and car parking. The room had a lounge with 32 inch LCD TV and another smaller LCD TV in the bedroom. There was a King size bed here. My 7... more

We were in a one-bed apartment on 16th floor for 3 nights. The suite was a nice size, with a full laundry and kitchen, and a generous bathroom. Very large balcony overlooking the botanical gardens and river and southbank, gorgeous. All the furnishings are comfortable and modern. The bed was deluxe! Excellent sleeping to be had. And oh-so-quiet. The reception... more

We are a family of four (two teenagers) and stayed for a few nights. We had a premium twin apartment on one of the corners of the 20th floor. Excellent views of the river and the gardens across the road. Spacious and well equippped. Our unit was neat and clean. Very friendly and helpful staff with an excellent valet service.... more

I have to say that this is one of the first times that the previous reviews on Trip Advisor let us down! This is one of the worst hotels we have stayed at in years (and we have traveled all over the world). Although the people who worked at this hotel were extremely nice and helpful (the one saving grace!),... more