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All 160 Brisbane hotels

Novotel Brisbane

4.0 of 5 Hotel   |   200 Creek Street, Brisbane, Queensland 4000, Australia
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Novotel Brisbane
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84%
Ranked #22 of 160 Hotels in Brisbane
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Mudjimba Mudjimba, Australia
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1,781 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mudjimba, Australia
Top Contributor
72 reviews 72 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed here many times now for both business and leisure. The staff here are always welcoming and very professional. It is a pleasure to stay here. The rooms are always in top condition and nothing needs doing. I would highly recommend this hotel for any business traveller.

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Mudjimba We appreciate you taking the time to post such a wonderful review on Trip Advisor. It is always pleasing to receive such positive feedback from our regular guests and to know that you find our rooms to be “in top condition!” It makes me very proud to work with such a great team of staff who in turn... More

Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel but the chef clearly isn't a vegetarian. Unfortunately I am. First night my meal was so poorly cooked as to be inedible. They gave me garlic bread to tide me over whilst it was re-cooked. Seems they forgot the garlic in the garlic bread. Food came back mildly better than before. Second night tried room service. Turns out... More

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Sylvester111111 We appreciate you taking the time to post your feedback. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. Please accept my sincere apologies for the poor quality meals you experienced whilst at the hotel. This is certainly not the experience we would like our guests to have... More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

To be perfectly honest I was nt looking forward to my stay at this hotel. But I was pleasantly surprised. The hotel is tucked away from the main city strip high on the hill so well away from traffic noise. Modern comfortable rooms. Clean and spacious. Very courteous and helpful staff. I arrived back on the Wed night and there... More

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Tamvoir I was delighted to read your feedback regarding your recent stay with us. I was happy to read that although slightly tucked away, you were pleasantly surprised how great the location was to the main city strip. Our General Manager Andrew Lee and the entire Hotel team work hard to ensure our guest's experience an exceptional stay and... More

Lismore, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I've stayed at the Novotel before and it's just a I remember it. The rooms are nice and big. The staff are friendly and very helpful. I had to say another night and while the staff did their best to help, it was a bit annoying that they couldn't offer the same or similar deal to the previous nights. I... More

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Luke K Thank you for reviewing our Hotel following your recent stay with us. I was delighted to read that overall you enjoyed your stay with us. It was unfortunate that we could not accommodate your rate for your unexpected second night stay but appreciate your understanding. I apologise that your media inputs in the wall were malfunctioning but... More

Gold Coast, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of 4 booked an overnight stay in this hotel and were really impressed with the value for money as our booking included breakfast for all of us. Self parking is $25, valet is $40. Our room was ready when we arrived early (at about 11am) so that was great. Easy walk to city for shopping and dining. Lovely... More

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Travellingmum012 We appreciate you taking the time to post such a wonderful review on Trip Advisor. It is always pleasing to receive such positive feedback from our guests. I am delighted your family found our staff friendly & the rooms to be comfortable and value for money with breakfast included & free Wi-Fi in the lobby. I do hope... More

London, UK
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel because it was the least expensive option for a family of 2 adults and 2 children wanting to be within walking distance of the major sights in the CBD. We had a standard room with 2 double beds, which is fairly cramped for a family. For doubles, the beds seemed small, but maybe that's because I'm... More

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear LondonGal71 We appreciate you taking the time to post a review on Trip Advisor following your recent stay and pleased you found the Hotel ideally located within walking distance to the CBD. Whilst pleasing to read your comments commending our friendly & courteous staff I wasn't so happy to read about the areas we did not meet your expectations... More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel last week - it was average. The room itself is a little better than the worldwide Novotel standard. The lifts in the hotel were unreliable - slow and faulty. The food in the property was poor and lacked thought. The location is OK but slightly inconvenient for the city. Overall, I think this hotel lacks... More

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear BalancedCritic2014 We appreciate you taking the time to post your feedback following your recent stay. I was disappointed to read that we did not meet your expectations and these are the areas we need to focus on to ensure you and all our guests are happy. I thank you for bringing your comments to our attention as we are... More

Ulaanbaatar, Mongolia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at The Brisbane Novotel, just on the City edge for a work conference. Good size room, albeit on the older side. Nice breakfast and buffet lunches, didn't have dinner. Al, the staff I encountered were very friendly and helpful, Car parking easily assessable and costly. A nice casual walk downhill into Brisbane's city centre, where there are many shopping... More

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Gandirs Thank you for your review following you recent stay with us whilst attending a conference in the Hotel. I am delighted you had an enjoyable experience and found the Hotel within walking distance to the City and shopping district. I was pleased to read you that you enjoyed the Buffet Breakfast and again Buffet lunch during your conference... More

Melbourne
Top Contributor
73 reviews 73 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well located and is very modern in decor and appearance. The rooms are comfortable and bright and the lighting for reading etc was not perfect but nevertheless was quite good. The hotel restaurant was good the evening meal was a very high quality. Try the Chicken Chow Mien. The reception team was very efficient and happy and... More

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Matt E It was a pleasure to read your review of our Hotel following your recent stay with us. I am delighted you found the Hotel modern and the rooms comfortable & bright. I have noted your comments with regards to reading lights, however please feel free to request an additional lamp when you next stay. I will be... More

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Additional Information about Novotel Brisbane

Address: 200 Creek Street, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Brisbane 4*
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Also Known As:
Novotel Brisbane Hotel Brisbane
Brisbane Novotel
Accor Brisbane

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