We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Brisbane

Hotel website
200 Creek Street, Brisbane, Queensland 4000, Australia
Special Offer
Early Booker
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Novotel Brisbane
Professional photos View all
Browse nearby
Novotel Brisbane
Write a Review

2,000 reviews from our community

Traveler rating
    698
    951
    237
    75
    39
See reviews for
439
696
243
506
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (2000)
  • Mar-May only
    (514)
  • Jun-Aug only
    (466)
  • Sep-Nov only
    (447)
  • Dec-Feb only
    (573)
All months
Sydney, Australia
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Found this hotel to be a bit too inconvenient in terms of location - its not close to restaurants or shops and found breakfast ordinary ( as was service). Check in ordinary - our rooms were not ready despite check in the middle of the day. However cocktails at the bar were good. Overall it was just ok, and am... More 

Was this review helpful? Yes
Sunshine Coast, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The Novatel is convenient to the CBD, in particular Central Station. There were several taxis waiting out front in the morning if you need one. The parking is expensive at $35.00, but it is a city and parking is always a premium. The staff are friendly and very helpful. I was surprised that the housekeeping attention to detail was not... More 

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Thankyou for your comments, we’re pleased you had a comfortable stay in one of Premium rooms. I do apologise for the water bottle found half empty in your fridge and have forwarded your comments to housekeeping department for further investigation and retraining. This is certainly not the experience we want for our guests, please rest assured that we are addressing... More 

Brisbane, Queensland, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic place to stay, close to the city and all the attractions, breakfast was delicious, only negative couldn't see your room bill on the TV as advised staff are very helpful and pleasant, taxis are just out the front door, really no fault could be found with this hotel value for money excellent

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Many thanks for your very positive review of the Novotel Brisbane. I will be delighted to share your comments with Chef about his ‘delicious breakfast’ and pleased the central location of the Hotel was perfect for your visit to Brisbane. I have noted your comment with regards to accessing your account through the TV for our Managements future review. We... More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice room and it's in a handly location to get to lots of other stuff around the town. Great buffet breakfast and the have secure parking if you need it. Staff are friendly and the lobby is very lovely.

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

We appreciate your ‘lovely’ review and delighted you enjoyed your stay. I’m pleased that the location of the hotel was perfect for your time in Brisbane with your family and will be happy to share your comments with all of our team. We hope to see you again soon! Kind regards Melissa Longhurst More 

Sydney, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the first time I had stayed at this hotel. It is not quite in Central Brisbane but still relatively central. Check-in was great apart from the $40 for valet parking which was expensive. The room was spacious and clean on the 6th floor but there was road noise that could be heard at night and it's unfortunate that... More 

Was this review helpful? Yes 1
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear tig68 Thank you for taking the time to post a review on Trip Advisor, however I was disappointed to read that your stay did not meet your expectations. We make every effort to ensure our guests have a comfortable stay so I apologise if you experienced some level of noise from below. Thank you for bringing to our attention... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

My family & I stayed here for a week. The room was great and well appointed. Staff were friendly, courteous and always ready to help. We had dinner in the restaurant most nights and were pleased with the food. Restaurant Staff were very attentive even remembering that we enjoyed lemon slices in our water. Although Breakfast was below expectation from... More 

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Liliana We appreciate you posting such an 'amazing' review of your recent experience at the Novotel Brisbane. It is especially great to hear from our long stay guests whom have the opportunity to experience all levels of service throughout the hotel. I will be very happy to share your feedback amongst our team paying special attention to Chef with... More 

Caloundra, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend surprised with with a weekend away in the city to see Cirque Du Soleil. We stayed at Novotel and were greeted warmly. The hotel staff sent a complimentary bottle of sparkling wine to our room as a birthday gift and we were given a late check out at no charge. The room was spacious and comfortable and everytime... More 

Was this review helpful? Yes
Melissa L, Public Relations Manager at Novotel Brisbane, responded to this review

Dear theholisitictravaller Happy belated Birthday! We are delighted you enjoyed your stay and the location of the hotel was perfect for your time in Brisbane. I will be very happy to share your comments with our team and do hope you enjoyed Cirque De Solei. Once again thankyou for your comments and we look forward to seeing you the next... More 

Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our Brisbane-Wellington flight was cancelled and the airline put us up at the Novotel. We had a great stay in a family room that was well appointed, clean and modern. The staff was very helpful and friendly. We spent the whole of the next day at the hotel, courtesy of the airline as our re-scheduled flight was at 7pm. We... More 

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Sagesse40 It was a pleasure to read your review following your unscheduled visit to Brisbane. I’m so happy you & your family took advantage of our great facilities and warmer weather in the pool. I will be happy to share your comments with our Chef with regards to the meals provided in our restaurant. We hope next time you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

247 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (227)
Viewed
Hotel & grounds (22)
Viewed
Room/suite (85)
Viewed
Bathroom (33)
Viewed
View from room (18)
Viewed
Pool/beach area (8)
Viewed
Dining (14)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (5)
Viewed
Pool/beach area (2)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities