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Novotel Brisbane

4.0 of 5 200 Creek Street, Brisbane, Queensland 4000, Australia
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Certificate of Excellence 2014
Novotel Brisbane
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Novotel Brisbane
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1,865 reviews from our community

Traveler rating
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    216
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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sunshine coast
1 review
3 of 5 stars Reviewed 3 days ago NEW

Love Accor normally and have stayed at many others in Brisbane but thought we'd give this one a go for a change. All good apart from they ran out of food at breakfast! And cutlery and plates! Don't get me wrong I'm not a food monster but as any mum would I love a good non cooked by myself nosh.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Melbourne
Contributor
12 reviews 12 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here overnight for a conference. Got a good rate and the hotel was well appointed with good sized room. I'm not the best on Brisbane's geography but it seemed to be reasonably close to the CBD although the immediate environment was a bit office heavy and in a kind of roadway mini spaghetti junction, but not obtrusively so. Staff... More 

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Gerringong, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here recently with my Mum and sister. We had a most enjoyable stay! The rooms are fresh and clean with plenty of room. Nice views of the city. Good amenities and comfy beds. The buffet breakfast was plentiful and service was prompt. Our check in experience really set the tone for our overall stay. Friendly and helpful with lots... More 

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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

The Novotel Brisbane is in a bit of an awkward spot, ostensibly quite close to the city but the unfortunate design of the entrance means that getting in and out by foot can be a little weird. It is only a short walk into the city centre but not right in the middle of everything. The room (2 x double... More 

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Bec_H10 We appreciate you taking the time to offer a review following your recent stay with us. I was pleased to read that you found our rooms clean, comfortable and spacious and appreciate your constructive feedback in relation to the shampoo & conditioner. I can appreciate that the location of the Hotel on a hill can be difficult to... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the first Novotel (or Accor chain hotel) to acknowledge my Le Club tier and have everything ready upon check in, I didn't have to do anything. The service was fantastic, the staff always happy to assist. The bar has excellent food, there is also a restaurant , however i just ate at the bar. The rooms were renovated... More 

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Seriouslyash It is always pleasing to receive such positive feedback from our business travellers. I was happy to read that as a LeClub member you received all the benefits associated with your relationship with Accor and that our staff were all too happy to assist in serving you. I know that Nicole and her team in the bar &... More 

Kolkata (Calcutta), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in August 2014 in a business trip and found it to be extremely average.... unlike a lot of Novotels i have been to. Rooms are small... decor poor. Was very noisy as well. It did not have any great view.

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Samik B Thank you for taking the time to offer a review of our Hotel. I was disappointed to read that the hotel did not live up to your expectations and these are the areas I am most concerned with. We like to think that our guests feel at home whilst they are away and therefore I take on... More 

Adelaide, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed just one night. There are plenty of other hotels closer to the mall region. The rooms are very small, we had room with two double beds and it was cramped. We had three people in the room but only two towels were provided. The noise from other rooms was quiet loud with a child bouncing a ball against... More 

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Loretta B I sincerely appreciate you taking the time to post a review. I was so disappointed to read of your recent experience at our Hotel. Please accept my sincerest apologies for the inconvenience of not having your room serviced for three people and the noise from near-by rooms. With regards to the car park which was full and... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our stay was enjoyable and included a beautiful buffet breakfast every morning and it was delicious. There were a couple of negatives though... * There was gecko droppings that didn't move during our stay, so obviously the bathroom floor never got mopped ; * There was a lot of noise that could be heard early in the morning through the... More 

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear benzoli Thank you for your review. I am pleased to read that you enjoyed your daily buffet breakfast in the restaurant and will pass on your thoughtful comments to our Chef. I was disappointed however, that our housekeeping staff overlooked the full servicing of your bathroom and the lack of towels provided. I have shared your comments to our... More 

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Additional Information about Novotel Brisbane

Address: 200 Creek Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Brisbane 4*
Number of rooms: 296
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Also Known As:
Novotel Brisbane Hotel Brisbane
Brisbane Novotel
Accor Brisbane
Hotel Style:
#17 Business Hotel in Brisbane
#18 Family Hotel in Brisbane
#20 Romantic Hotel in Brisbane
#23 Luxury Hotel in Brisbane

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