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Novotel Brisbane

Hotel website
200 Creek Street, Brisbane, Queensland 4000, Australia
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1 room 1 guest
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Novotel Brisbane
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2,084 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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    (525)
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Auckland, New Zealand
Level Contributor
25 reviews
16 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Spent 3 days here for business planning in May and thoroughly enjoyed the stay. As an Accor Gold member I appreciate the separate check in counter, room upgrade, complimentary wifi and free drink at the bar when I stay. Rooms were a good size but don't expect a fantastic view. The conference facilities were top notch and the Nespresso machine... More 

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Gold Coast, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed there as my partner and I was looking for a place to spend some quiet time together for a weekend away and Novotel did not fail to impress. Excellent location, fantastic customer service and fuss free checking in or out. Will definitely go back again. The only downside was that only 1 lift was working when we were there.... More 

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Rockhampton, Australia
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Novotel Brisbane is a typical inner city Hotel that seems to mainly cater for the Corp/Business traveller. Having said that the rooms on the 14th Floor (Premier Floor) are very comfortable and spacious. The views are ok but remember this is a Mid rise Hotel with only 14 floors. Having an accessible balcony is a huge plus. The staff are... More 

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Canterbury, Victoria
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As travellers on a budget, we were delighted to walk the short distance from the Airport Train at Brisbane's Central Station to the Novotel lobby. It's a little tricky due to several levels of road and ramps, particularly while dragging a suitcase, but there are lifts and escalators if one looks for them. The reception staff were very pleasant and... More 

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Toowoomba, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The service at the the Novotel Bribane was faultless, friendly and helpful. The room was clean and although not large most suitable for the stay, the bathroom is a acceptable size. The hotel is well located just a short walk for the city mall, resturants and shopping. There is a great little bar in the hotel with friendly staff. I... More 

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Kaylene Thank you for your wonderful review. I was thrilled to read of your experience whilst staying with us and will be very pleased to share your positive feedback with our team. As a valued member of ACCOR I'm pleased our staff were attentive and you were appreciative of the coffee & muffin so you could get on the... More 

Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was pleasantly surprised by this hotel. I got what must have been the very last hotel room in Brisbane during the G20, and with some of the bigger name hotels booked out, I was expecting the Novotel to be adequate but nothing special. Actually, my room was very nice with a great view and I had a very good,... More 

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Ruth Thank you for taking the time to share your experience of your stay at the Novotel Brisbane during last years G20 Summit. We're pleased you were 'pleasantly surprised' with your stay with us and look forward to seeing you again in the near future. Kind regards Melissa Longhurst Guest Relations More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We had a great overnight stay recently on Friday 14th Aug when Jetstar cancelled our flight from Honolulu to Sydney and sent us to Brisbane instead.The reception staff were so friendly and the Resteraunt and Bar Staff were also really lovely. They really looked after us so well.We felt there was a great culture in this hotel obviously a nice... More 

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Sally & Yev We appreciate your lovely review following your unexpected Brisbane stop over. I was sorry to hear that your flight was cancelled, however I'm thrilled our staff turned your day around and offered a wonderful experience for you both. It is always a pleasure to receive such lovely comments from our guests and yours is no exception.... More 

Sunshine Coast
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights: we chose this hotel due to its proximity to Central Station as we were going to the Ekka. It's only a couple of minutes' walk away from the station and about ten minutes from the Queen Street Mall so we were very happy with the location. The room was a decent size - not... More 

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Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear tillance It was an absolute pleasure to read your Trip Advisor review of your experience at the Novotel Brisbane whilst in town to go to the Ekka. I will be thrilled to share your lovely comments about our staff's level of service as it is feedback like yours that drives our team to continue offering a wonderful experience for... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great hotel! Our bed was so comfortable. The staff was very professional and polite. We had a really good steak dinner at The Restaurant. We were within walking distance of St George Square where it was opening night of the Christmas Light show. We also caught the train back to the airport the next morning, all within... More 

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Novotel Brisbane, responded to this review

Dear Brenda Thank you for your review of your stay at the Novotel Brisbane. I'm happy the location of the Hotel was perfect for you time visiting Brisbane especially within a short walking distance King George Square & central station Air-train. I am happy to read you had a very comfortable sleep in our King Bed and look forward to... More 

Hotel Review Summarization

What travelers say

  • Very good(21)
  • Buffet breakfast(17)
  • Room service(16)
  • Central station(9)
  • Short walk(8)
  • Staff were friendly(7)
  • Great Hotel(7)
  • Accor Advantage Plus(7)
  • Friendly and helpful(6)
  • Train station(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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Other (11)
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