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All 161 Brisbane hotels

Metro Hotel Tower Mill On Wickham Terrace

3.5 of 5 Hotel   |   239 Wickham Terrace, Brisbane, Queensland 4000, Australia
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Ranked #105 of 161 hotels in Brisbane
A recent review
3 of 5 stars reviewed 6 days ago
Yasmino65 Sunshine Coast, Australia
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155 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Melbourne, Australia
1 review
2 of 5 stars Reviewed 2 days ago NEW

It's cheap a little nasty and not ideally positioned, have had the pleasure of being here 3 times the past 6 weeks, (it's next to the hospital my dearly beloved is being housed) Lift doesn't work? Been assured each stay that it's only temporary and the 'Service lift' is fully operational, it is fully operational which means you might get... More

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Sunshine Coast, Australia
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Booked one night as needed day procedure in nearby hospital and this was convenient. Reception staff friendly. Room average but clean. Bed very comfortable, slept well. Shower weird as taps outside of shower. Meal was ok but no pleasant area to sit to enjoy a meal unless you wanted to be involved in the bar atmosphere with tv screens and... More

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towermill, General Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review

Thanks for your feedback on your stay. To quickly address one minor point; i would stress that the pub operation is entirely independently owned and operated from the Hotel side of things - though we certainly aim to work together. Tower Mill has embarked uopn a path of upgrades and improvements throughout the building to raise the overall standard of... More

Woodleighton, Queensland, Australia
1 review
2 of 5 stars Reviewed 1 week ago

Absolutely disgusted at last stay there. Room had what looked strongly like blood on the wall near the queen bed and blood in the bathroom. There were trays of dirty plates and uneaten food left outside doors for hours on end in the hallways. No where to put kettle to boil other than on the floor where it could reach... More

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towermill, General Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review

It is always hugely disappointing to encounter such feedback, clearly your stay did not meet your expectations in any manner. Our staff, from housekeeping to reservations, put alot of effort into their work, our goal is 'to make every guest a return guest' - so we clearly failed in this instance. However the notion that the room was blood stained... More

Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked for one night stay, probably would have been better off sleeping in the car. - Got to the hotel and the night lock was on the front door. I pressed the night button for 10 minutes and only managed to make my way inside once another person staying at the hotel opened the door and let me in. -... More

Was this review helpful? Yes 1
towermill, General Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review

HI Kelli. Ouch! It certainly is diappointing to hear for your experience with us. A number of factors clearyl combined to make for a poor stay. Unfortunately many of your issues were entirely addressable, given the opportunity and notification,but that is obviously of little consolation when you are only in for 1 night on a late arrival and simply want... More

Bargara
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 23, 2014

Having to see a doctor at the private hospital this hotel was close by. But it is what it is, it's basic accommodation that serves the purpose. I will say though the taps for the shower, in our room, were on the outside of the screen, strange. Had dinner and I enjoyed my meal, bed was comfy, the main lift... More

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towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review

Thank for your feedback on your stay with us. May I extend my sincere apologies for the issues you experienced with the lifts during your stay. Obviously they are neither planned for nor avoidable. We made the decision to shut them down for some preventative maintenance work on the advice of our contractor, rather than risk someone becoming stranded in... More

Cairns, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 22, 2014

Good things first. If you need to go to Brisbane Private Hospital or see a medical specialist in Wickham Terrace then you really need to stay here. It is by far the most convenient hotel, next to the hospital and only 5 mins walk to many medical rooms. See it as a necessary but practical choice. Now the downside. Service... More

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towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review

Thanks for taking the time to give your feedback on your stay with us. I would prehaps argue that taxes are a necessary evil, while your experience of our hotel was more an frustrating inconvienence. And frustrating it undoubtedly was. It takes a number of number of small details to make a good stay, and once any one of those... More

Coffs Coast
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 16, 2014

Having wanting accommodation close to Brisbane Private Hospital I couldn't have got any closer. Position was perfect right next to hospital. We stayed in a family room giving us enough room to move around. It is only a three star rating so really you get what you pay for. Good Points- Close to Private hospital. Pub downstairs has great food.... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 19, 2014

This Hotel is different shape to most. A circular building and slightly different rooms. Small bathroom and only a shower. Close to the City of Brisbane and Central Railway Station. I like the economy and good food here. A pub down stairs has a good breakfast, lunch & dinner available with well priced drinks. No mini bar but nibbles and... More

Was this review helpful? Yes 1
DE
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed June 18, 2014

I picked this hotel online as I wanted to stay somewhere close to the city before flying out of Oz two days later. The price was reasonable and I was impressed by the fact that the receptionist let me check in a couple of hours early. Good points: it's close to downtown Brisbane but be warned that it's quite a... More

Was this review helpful? Yes 1
Bundaberg, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 9, 2014

have stayed a few times while attending appointments to Brisbane private hospital. Always found staff pleasant and rooms neat and tidy... close to the hospital and CBD. Not too pleased that you have to pay for parking in the parking spaces under the motel

Was this review helpful? Yes 1
towermill, General Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review

Hi. Thanks for your positive feedback on your recent stay with us. Metro Hotel Tower Mill is certainly in the midst of the Springhill medical precinct and its something we keep in mind with our guests. In fact we offer a direct discount to those booking for medical purposes. Charging for carparking is just a sign of the times I'm... More

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Additional Information about Metro Hotel Tower Mill On Wickham Terrace

Address: 239 Wickham Terrace, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Metro Hotel Tower Mill On Wickham Terrace 3.5*
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Also Known As:
Metro Hotel Brisbane

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Official Description (provided by the hotel)
Metro Hotel Tower Mill offers guests a selection of 3 ½ star guestrooms, most with their own private walkout balconies to enjoy the panoramic views of Brisbane city and surrounding suburbs.This Brisbane icon is a popular choice for people travelling to this beautiful city looking for comfortable, well appointed and affordable accommodation. Located on the edge of the city centre, the hotels facilities and services make it ideal for business travelers and those attending many of the conferences and trade shows that Brisbane is known for. Metro Hotel Tower Mill provides the perfect location for families and holiday makers along with those looking for value for money accommodation.Take and easy ten minute stroll through the parklands to Brisbane Town Hall, Queen Street Mall, Southbank parklands or the history Treasury Casino. Also located in the heart of Brisbane's medical precinct, adjacent to Brisbane Private Hospital (Holy Spirit) and numerous medical centres. ... more   less 
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  • At what time does the pool open each day?

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