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Mercure Brisbane

Hotel website
85 - 87 North Quay, Brisbane, Queensland 4003, Australia
Best prices for: 1 room 1 guest
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Mercure Brisbane
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Mercure Brisbane
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1,302 reviews from our community

Traveler rating
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    585
    307
    81
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Outstanding refurbishment with modern & stylish rooms. Dreamy beds made for the most comfy sleep! Front desk, prompt, efficient & warm. The restaurant is light, bright and modern...food flavorsome and well priced, the bar was a great escape at the end of my work day and the barman was fabulous. All in all the final results are pleasing to the... More 

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Solihull, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed for a week on a business trip in March 2015. Unimpressive outside but was lucky enough to get an upgrade to a tenth floor room with great views across the river to the Library and Art Gallery. Friendly staff, good service, spacious rooms, and handy for all Brisbane amenities. Not as noisy as you would expect from the location... More 

Was this review helpful? Yes 1
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Brian G, thank you for your recent review. Fantastic to hear that you were happy with the recently completed refurbishment of our rooms and enjoyed the fantastic views from your 10th floor room. We look forward to welcoming you back on your next visit to Brisbane! More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Was really worried when we drove past it, outside looks a bit shabby. Service was great and room was so nice! Beautiful view looking out on the river and buffet breakfast in the morning was quite the treat! Pool was small but had a nice view of the buildings. Very happy with our stay.

Was this review helpful? Yes 1
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Emily J, Thanks for your review. I can understand from the outside our hotel looks as it is, a 40 year old building... However, like all hidden gems it's what's on the inside the counts. And as you experienced our multimillion dollar refurbishment of the guest rooms, lobby, function rooms, restaurant & bar have a now wonderful, stylish and... More 

Mollymook, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Mercure to attend a family dinner in Brisbane City. It was very central, easy to get to and friendly staff. Good sized rooms and relaxed atmosphere, our room had a sensational view of the river.

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear amanda_63_12 thank you for your lovely review. Great to hear that our central location and friendly staff were both winners during your recent trip. We look forward to welcoming you back very soon! More 

Wodonga, Australia
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We had an overnight stay for the last night of our honeymoon, room was lovely and clean. One thing we did note when having a shower that where the toilet paper is situated on the wall that it gets wet from water splashing. We had dinner in the restaurant cocktails are amazing unfortunately our dinner was dissapointing to say the... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Elisabeth_McGuire, Thank you for taking the time to tell us about your experience at the Mercure Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Wollongong, New South Wales, Australia
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Was there for business/pleasure, one night. On arrival got upgraded to a riverview room which overlooked the museum, library etc. Just lovely. Rooms are well appointed, not hugely spacious, but fine for us. Shower was great, bed was comfortable, almost no noise at all from the highways below, but the air cond was quite noisy. Recommend getting the room to... More 

Was this review helpful? Yes 1
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Chris H, thank you for your great review after your recent stay. Great to hear that you were upgraded and enjoyed the views from our magnificent River View rooms, the views are really very special. We look forward to welcoming you back soon. More 

Varsity Lakes, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed at the Mercure for 2 nights. Staff were friendly, room was clean and modern and hotel was close to everything we needed. Loved the nespresso machine in the lobby. The barman in the restaurant was especially friendly and helpful

Was this review helpful? Yes 1
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear mycharlieboy, thank you for your lovely review of our hotel post your recent stay with your daughter. It was lovely to hear that our staff hit all the right notes with their service, in particular our lovely barman. We can't wait to welcome you and your daughter back the next time you are in Brisbane! More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thanks Mercure for a wonderful weekend. The staff were very helpful and provided lots of information on things to do and places to visit. The hotel is only a short walk across the river from Southbank and Queen Street Mall. It has obviously just been refurbished and is bright and clean. We were lucky enough to be provided with an... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear wrkforholidays, thank you for your recent review, we are looking forward to welcoming you back soon! More 

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