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Mercure Brisbane

4.0 of 5 85 - 87 North Quay, Brisbane, Queensland 4003, Australia
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Mercure Brisbane
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Mercure Brisbane
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1,269 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Narooma, Australia
Top Contributor
71 reviews 71 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

We found the location very central.mshort stroll to anything in City area and a 20 minute walk to Southbank west End and Paddington. Could do everything we needed without a car. We chose a bed configuration of two double beds. Very comfortable beds but it meant there was not a lot of space left in room. Had a bit of... More 

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Suffolk, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

On the north quay. Very good location. Rooms very pleasant. We only had a shower but it was fine. Didn't have breakfast there as we were visiting friends. Had one meal. Only just ok. Rather overcooked. Reception staff helpful. Open reception very relaxed.

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Caloundra, Australia
Top Contributor
292 reviews 292 reviews
60 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

We purchased 1 night through wotif mystery hotel. The hotel staff were great, the parking attendant was nothing short of a loud rude obnoxious person. We were told to park there by the hotel staff even though the parking was full there would be parking reserved for hotel guests. As soon as we drove in the parking attendant started waving... More 

Was this review helpful? Yes 1
Devon, England
Top Contributor
112 reviews 112 reviews
36 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The Mercure was pre booked for us with our travel company, on arrival the girls on reception checked us in quickly and were very helpful and friendly. When we got to the room I was disappointed not to have a bath, so I went down to reception, and although it was a different receptionist without hesitation she changed our room... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear suchri I was pleased to read that you had an enjoyable stay at the Mercure Brisbane and I’m happy our receptionist team were able to offer you an alternate room with a bath. I will be very happy to share your comments with our restaurant manager Leanne & her team along with all our Hotel staff in regards to... More 

Coombabah, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location. Car park next door which is not connected to hotel. $27 for 24 hr stay...But noise quilety was dredfull to sleep in. Was on the 14th floor and the first thing you notice when coming out the lift is the loud humming noise.Our room was nice. not a great view, but the noise was still there. It was... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Annie We appreciate your review following your recent stay with us. I’m pleased you like the look of our newly refurbished modern Hotel but perhaps not of our interactive lobby. The idea behind the lobby layout is to connect our guests more closely with our staff allowing for more of an interactive experience. Thank you brining the need for... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel attending a conference conducted there. Room very good in decor and amenities, though it would be good to have saucers with teacups. The strangest thing was the absence of toilet brush in the bathroom. It's handy, IMHO, to have it on occasion, water isn't always entirely successful in removing... Well, you get my drift 😉... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear antipodsince1994 Thank you for taking the time to share your comments with us. I am pleased that you enjoyed your stay and our newly refurbished modern rooms. I take on board the need for saucers for the mugs provided and will pass onto our housekeeping team. I can appreciate your comments with regards to the absence of toilet brushes,... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 of 5 stars Reviewed 1 week ago

I stayed here as a solo traveler. My first impression of the Hotel lobby was great, its something you would expect of a typical five star hotel. The only downside about my stay was the service I receive from all staff, including the receptionist, porter, concierge etc...... Having to check in very late at night, I felt very unwelcome and... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Patrick We appreciate you taking the time to provide us with your feedback following your recent stay with us. Although very disappointing to read, it is feedback like yours that we learn from and use to improve. Please rest assured that this is certainly not typical of the service the hotel prides itself on and it is our hope... More 

Toowoomba
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I recently stayed at the Mercure Brisbane. we have stayed there on several occasions now and really enjoy the hotel. The rooms are well maintained and provide all the comforts a traveller needs for a short stay, or a longer one if that is your need. We had a river view room and the view was fabulous,... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Peter We appreciate you taking the time to share your wonderful review with our Trip Advisor readers. We are fortunate to have one of the best views in Brisbane from the comfort of our rooms. It is a pleasure to hear that our staff were professional & courteous at all times and our rooms are well maintained. We look... More 

Top Contributor
101 reviews 101 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I checked in for 1 nights on the valentines day package. The room was great and very modern. The facilities in the room were great. Thomas provided a wonderful check in upon arrival. Breakfast the next morning was average. The buffet didn't have many options and they were almost always empty in a not so busy time. I ordered a... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Macca I’m pleased you had a happy valentine’s evening in our Hotel and I will be happy to share your lovely comments with Thomas on our reception desk. I am disappointed however that we did not deliver in other areas of the Hotel. I have taken on board your comments with regards to the breakfast on offer and will... More 

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room is recently renovated and very comfortable. Like having a couch to sit on rather than just a bed. Staff were excellent and very helpful. Breakfast good (although more limited in selection than the Mercure/Pullman down the road) but all presented well and fresh. Would definitely stay again.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Shims47 Thank you for your great review following your recent stay with us. I’m pleased you liked our new look Hotel and found our rooms very comfortable especially having a lounge to sit & relax on in your room. I have noted your comments with regards to more of a variety for breakfast and will take up with our... More 

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Additional Information about Mercure Brisbane

Address: 85 - 87 North Quay, Brisbane, Queensland 4003, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Brisbane 4*
Number of rooms: 194
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Also Known As:
Mercure Brisbane Hotel Brisbane
Brisbane Mercure
Hotel Style:
#31 Romantic Hotel in Brisbane
#40 Luxury Hotel in Brisbane
#44 Business Hotel in Brisbane

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