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All 161 Brisbane hotels

Mercure Brisbane

4.0 of 5 Hotel   |   85 - 87 North Quay, Brisbane, Queensland 4003, Australia
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Ranked #35 of 161 hotels in Brisbane
A recent review
4 of 5 stars reviewed yesterday
Iain R Billinudgel, Australia
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1,163 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
Billinudgel, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed for 4 nights whilst attending a conference at the Convention Centre. Nice recently refurbished room, easy walk over the bridge to South Bank. Highly recommend the Steamboat Expresso next door for a quick healthy breakfast, good coffee and excellent fresh juiced smoothies. Hotel also only a short walk from Queen Street Mall also, so all in all a great... More

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear lain R We appreciate your great feedback following your recent stay with us. I am pleased our location across from Southbank made it easy for you to get to your Conference at the Convention Centre. We are fortunate that we are also located so close to the CBD and Queen Street Mall and we thank you for pointing that... More

Canberra, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This is the hotel we stay at for work and it's in a great location. Walking distance to Southbank and into the city. The service is great, the room service is delivered in a timley manner and the staff are all lovely. The rooms are all beautiful since renovations. Great to experience Brisbane!

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Jake472 We appreciate you taking the time to post such a wonderful review on Trip Advisor. It is always pleasing to receive such positive feedback about newly refurbished Hotel, from our business travellers. Our room service team will be delighted to read your comments on their service, as will all our staff. Thank you again for posting a review... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Handy to sights. Good view over the river (think we had room 1012). Quiet. Close to Roma St station for our train trip north. Comfortable mattress on large bed. Helpful staff. Would definitely stay there again if we are in Brisbane in the future.

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear TrishandDoug Thank you for taking the time to post a wonderful review of your recent stay with us. We are pleased you found the Hotel central to the Roma Street Station and loved your view of the Brisbane River from your room. I know that all staff will be happy to read your kind words regarding their helpful service.... More

Grasse, France
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

due to the name or label Mercure and regarding the price , I was waiting for better. or examples : -no free internet in the room (despite booking the more expensive one) -no bath int the batroom, just a shower -isolation was not good (wind through the window, noise, sometine odours through ventilation - brekfast quitee expensive for the services... More

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Curculio Thankyou for reviewing our Hotel. I am pleased you enjoyed the view from your room overlooking the spectacular Brisbane River and across to Southbank. I am happy you found the furnishings to be beautiful & comfortable. I was disappointed to read that your stay was overshadowed by the fact we did not provide you with a room that... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

While the room was nice and there are plenty of power points, that's about the end of my positive comments. Right from check in where it was their biggest check in with everyone from my conference booking in but they only had one person on reception. Check in took half an hour!! From there, the food and beverage attendants were... More

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Nina W We appreciate you taking the time to provide feedback on Trip Advisor. Please accept my sincere apologies for the poor quality of service you experienced whilst at the hotel. This is certainly not the experience we would like our guests to have and I thank you for bringing your concerns to our attention. I can assure you... More

sunshine coast aust
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The accor group has some hit and miss hotels within there company but this is one of there better ones...This is a wonderful hotel, modern, large rooms with the options for two double beds. The staff are very friendly and we always feel welcome. The only fault we can tell you is that the parking is a bit hit and... More

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Cosykit We appreciate your positive review of our Hotel following your recent stay. The Mercure Hotel Brisbane is leading the Accor group with its 'new look' hotel accommodation rooms, bathroom & interactive lobby and we are pleased you like it. I was disappointed to read that the car park did overshadow your stay. Secure Parking own and operate this... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The location is ideal if you want to be close to Roma St train station, the Mall, Casino, the Barracks along with South Bank over the other side of the river. All of this is within 15 - 20 minutes walk. The room we stayed in was spacious and appeared to have been recently renovated. The only draw back we... More

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Nick C Thank you for taking the time to post a review on Trip Advisor. We are pleased the location of the Hotel only 2 blocks from Queen Street Mall, the Casino and adjacent to South bank across the River was convenient for you during your stay. Our Hotel has just completed a full refurbishment of the accommodation rooms... More

Senior Contributor
49 reviews 49 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I had heard mixed reports about this hotel but decided to stay there for business as it was very well located. I was pleasantly surprised. Check-in staff were friendly, but the real surprise was the quality of the room. The hotel was in the midst of a refurbishment and my room was spotless. Funky décor and just the right size... More

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Rilee0211 It was an absolute pleasure to read your review of the Mercure Brisbane following your recent stay with us. I was blown away with your lovely comments and so happy to hear that we exceeded your expectations with our "funky decor!" I know that Corrine and her food & beverage team will be very pleased to read your... More

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Additional Information about Mercure Brisbane

Address: 85 - 87 North Quay, Brisbane, Queensland 4003, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Brisbane 4*
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Also Known As:
Mercure Brisbane Hotel Brisbane
Brisbane Mercure

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#27 Family Hotel in Brisbane #28 Romantic Hotel in Brisbane #28 Business Hotel in Brisbane #31 Luxury Hotel in Brisbane
Hotel Class
Official Description (provided by the hotel)
Situated on the banks of the Brisbane River is Mercure Brisbane.The hotel offers 194 guests guest rooms and suites, 11 conferenceand meeting rooms, a restaurant, bar, pool, and sauna. For business,conference, and leisure guests, this Brisbane city hotel is just stepsfrom the Queen Street Mall, Southbank cultural precinct, the BrisbaneConvention and Exhibition Centre, and public transport. ... more   less 
Number of rooms
194

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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