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All 160 Brisbane hotels

Mercure Brisbane

4.0 of 5 Hotel   |   85 - 87 North Quay, Brisbane, Queensland 4003, Australia
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Ranked #38 of 160 Hotels in Brisbane
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5 of 5 stars reviewed today
Dr Bob M Gold Coast, Australia
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1,179 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Confusing and slow check in process but service otherwise was good, including breakfast. Parking is a big downfall, with an extra cost associated with parking anywhere close by. Rooms were small but we fit a portacot in without hassle. Clean and comfortable with good climate control. Couldnt hear neighbouring rooms, which was great given it was booked out and very... More

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Senior Contributor
33 reviews 33 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I went on a the Carnival of Flowers and this is where we stayed at the beginning of the tour. Check in time was at 2pm and we had arrived a little early straight from the airport. Our luggage was left in the lobby behind a service counter, there was no room to put them in. A bit wary on... More

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear JoeandMichelle M Thank you for taking the time to review our Hotel following your recent Carnival of Flowers Tour which I hope you enjoyed. We appreciate your constructive feedback with regards to the dim lighting in the room & suggestion of biscuits to have with tea/coffee of which I have put forwarded to our Housekeeping Manger. I was pleased... More

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

As other reviewers have mentioned, the lobby is stylish but a little puzzling - where do you check in? The stylishness carries through to the bedrooms and bathrooms (shower only, but what a fantastic idea to have the shower head and controls at opposite walls! You can turn on the water without accidentally getting wet.) I had a Queen room... More

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Secret_Possum Thank you for taking the time to write this review. I was pleased to read you liked our new look accommodation room & bathrooms complete with well thought out shower fixtures ensuring you do not get wet when you turn the shower first on! I appreciate your constructive feedback about our new look interactive lobby. I apologise that... More

Adelaide, Australia
1 review
1 of 5 stars Reviewed 6 days ago NEW

The room was poorly lit with black carpet. There was an unmarked step up to the bathroom which was impossible to see in the conditions. This resulted in me stumbling several times as I went into the bathroom casuing me to strain a side muscle in my back. If I had been elderly I would have ended up on my... More

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Perth, Australia
Top Contributor
52 reviews 52 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Mercure Brisbane located on North Quay is 5 min walk from Brisbane CBD. Staff very friendly and hotel comfortable although showing it's age a little. Free computer access (30 mins approx.) in lobby. Rooms comfortable with fridge, coffee/tea facilities, air conditioning, TV (not foxtel). Breakfast was a good variety of cold and hot with barista made coffees available. Recommended as... More

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear AussieCher We appreciate you taking the time to post such a review on Trip Advisor. It is always pleasing to receive positive feedback from our guests and that you found our hotel ideally located close to the City & South Bank. Our team in the restaurant will be delighted to read your comments on their service, as will all... More

Gladstone, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked and paid in full for my room 6 MONTHS in advance, only to find when I checked in that the room I had booked and paid for in full was not available as they had all already been allocated. I cannot understand what sort of booking system allows this to happen. For the money I paid, I expected... More

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear OzGypsy73 We appreciate you taking the time to provide feedback on Trip Advisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. Whilst pleasing to read your comments that the Hotel is located in a ‘fantastic location within easy walking distance to the Queen Street Mall & QPAC and... More

Townsville, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night with my son when we went to Brisbane to see "Mythbusters" Tour. Position was perfect for our needs and overlooks the river which was a bonus I was not expecting. 10-15 minute easy walk over the bridge to Southbank passing the Casino on the way and only a few minutes walk from Queen Street Mall. Check in... More

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Casuarina Grub We appreciate you taking the time to post such a lovely review of your recent stay at the Mercure Brisbane. I am pleased you found the Hotel in a perfect location to Southbank to attend your show. Thank you also for your constructive feedback about our new look interactive reception. This is the way the Mercure brand... More

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Additional Information about Mercure Brisbane

Address: 85 - 87 North Quay, Brisbane, Queensland 4003, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Brisbane 4*
Number of rooms: 194
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Also Known As:
Mercure Brisbane Hotel Brisbane
Brisbane Mercure

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