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Mercure Brisbane

Hotel website
85 - 87 North Quay, Brisbane, Queensland 4003, Australia
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Mercure Brisbane
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Mercure Brisbane
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1,357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
  • All months
    (1357)
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    (352)
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Gold Coast, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Quality hotel, rooms with views of the river available. Walking distance to everything in central Brisbane. Efficient check in and check out even on an extremely busy day. Only booked for one night but would consider staying again for future trips.

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Rose E, thank you for taking the time to leave a review after your recent stay here at the Mercure Brisbane. Great to read that you enjoyed the hotel and the facilities on offer. We look forward to welcoming you back the next time you are in town. More 

Canberra, Australia
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We very much enjoyed our stay at this hotel. On previous visits to Brisbane we have stayed at the Novotel, Sofitel and Sebel hotels - this was our first visit to the Mercure. It was as pleasant as the other Accor hotels but better located. The hotel has easy access to Roma St Station, Southbank and also the main shopping... More 

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear oztravellers61, thank you for your lovely review from your recent stay with us at Mercure Brisbane. We are delighted that you enjoyed your stay with us and look forward to welcoming you back the next time you are in Brisbane. More 

Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a well located hotel, as we were site seeing around Brisbane and only a short walk to Suncorp Stadium! The queen room was reasonably priced, but decor is a bit dated, though your only there to sleep and the rest of the hotel was great, with great swimming pool and gym overlooking city, and the staff were very... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Dermy888, thank you for your recent review. we appreciate you taking the time to leave your feedback. More 

New York City, New York
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed in the hotel for 3 nights doing sightseeing in Brisbane. For this purpose the hotel is perfectly located close to the river and city center. The hotel is nothing special, standard 3-star, newly renovated, with standard poor service, Wifi not working etc... But it is clean and located well close to the center, the south bank etc for... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Dear Triprene, thank you for your feedback. I'm pleased to read that you enjoyed our central location, I am sorry though to here that our level of service didn't exceed your expectations. Hopefully we will have another chance to impress you at some stage in the future. More 

Sydney, NSW
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok, stayed July weekend. Unconventional check in style and an unusually long, inefficient checkin for a hotel that should be better than this. Hotel is ok, nothing special, room decor won't be to everyone's taste, carpet looks worn and ragged but it's just the pattern...insufficient lighting, no centre light but a number of wall lights, light resembling a fly zapper... More 

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Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

Thank you for taking the time to leave a review Aussiemullet, we appreciate your feedback and hope that we have the opportunity to better serve you again in the future. More 

Singapore
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice clean hotel good breakfast and staff very helpful, good gym, nice designed and equipped rooms enjoyed my stay. Close to City Center and South Bank Only thing that needs to be improved : Internet speeds are of pre-historical speeds. International travellers are used to high speed free Internet in Hotels.

Was this review helpful? Yes
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Brisbane. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Attending a 2 day conference at this hotel, so decided to book a room for the night between on the train on the way. Used the Mercure hotel site, it managed to secure me a membership in the process, but gave me a big spiel in French at the completion of checkout. So I'll have to keep an eye on... More 

Was this review helpful? Yes 1
Melissa L, Guest Relations Manager at Mercure Brisbane, responded to this review

I was very disappointed to read your comments regarding your recent visit to the hotel. There is certainly no excuse for some of the concerns you listed, though please rest assured we are addressing those you have raised. Please accept my sincere apologies for any disappointment you experienced in relation to certain aspects of our service. Our aim is to... More 

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