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Comfort Inn & Suites Robertson Gardens

281 Kessels Road | Nathan, Brisbane, Queensland 4109, Australia
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Comfort Inn & Suites Robertson Gardens
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75 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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19
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44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (23)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (13)
All months
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago

Upon arrival the hotel reception staff were so friendly and helpful. My self contained room was very spacious and looked fantastic. It was newly renovated with classy touches like LED lights behind the bed head. The hotel offered free wifi which was something I do not often see... Normally always pay for it. If I go up that way again... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Good Morning Brett H, Thank you for your Review of your stay with us. We are delighted that we met your expectations and you enjoyed your stay. Personally I too am a fan of the LED lights, it creates a nice soft welcome when you first walk in. We strive to provide exceptional service and yes, we believe that in... More 

Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for one night and there were a couple of issues which mean that the best I can score the Comfort Inn is average. My ground floor unit was close to the road and there was significant traffic noise throughout the night. The unit itself was a good size, comfortable bed. I was disappointed with the bathroom, the floor... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Ianlisle, Thank you for taking the time to write a review and welcome back to our Hotel . I was disappointed that we didn't stack up to your expectations. We have double insulated the windows and walls on the top block closest to the road and i suspect that the evening road works was what created the excessive noise... More 

Perth, Australia
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Were very surprised after reading previous reviewers comments, the villas (we had a 2 bedroom) were well appointed, clean and a good size. They are located at the back of the complex which meant they are away from road noise. Only issue may be if you have heavy suitcases and get an upstairs unit, would pay to ask if you... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Rob R Welcome to the East Coast. Thank you for taking the time to write a review on your stay in one of our Apartment/Villas. I apologise that you weren't asked if you needed assistance with your luggage as we have a team who will readily and happily assist wherever needed. We hope that sometime in the future we... More 

Tannum Sands, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here with work, enjoyed my stay. The rooms are very spacious and comfortable. Free wifi was a bonus. I ate at there restaurant every night which had very delicious entrees and hearty mains. The buffet breakfast was pretty nice. Plenty of parking and wasn't to far out of the city.

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Hello Jotta19, Thank you for taking the time to write a review for us. We pride ourselves in the level of service and the quality of our meals. So glad that you enjoyed your Breakfasts and Dinners with us. I hope that our team told you about our packed lunches incase you were needing something during the day. we look... More 

Baulkham Hills, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 22, 2015

Although travelling for work might sound like fun and it can be. Being away from home when's our are sick and you still have to work is not fun. Staying at Robertson Gardens, I was greeted by the friendly staff, who were very helpful made sure I has everything I needed. The chef made a special effort so accommodate my... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Judith, We all felt for you. I totally agree, feeling sick when you are still needing to perform at optimum levels is difficult at the best of times, but much worse when you aren't at home. I hope when you finally got home, you were able to rest and recover. Thank you for letting us know about your experience,... More 

Brisbane, Queensland
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 20, 2015

My wife and I have stayed at the is Hotel on a previous occasion however on this visit we were pleasantly surprised at the refurbishment of the rooms. The room was spacious the bed in particular very comfortable as well as the pillows making a very pleasant nights sleep. Centrally located to the Sunnybank shopping precinct with a large array... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Gards50 Thank you for your review on our hotel. We too are very proud of the refurbished rooms and the majority of the rooms are completed. The USB ports seem to be a hit as is the free Wifi. We hope that you and your wife have another excuse to visit and stay with us again somewhere in the... More 

Queenstown, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 10, 2015

I want to say thank you - I recently attended an event over 2 days at the hotel. The rooms are very nice and our room was large. In particular I want to mention the great service and staff. In particular the fact that I requested gluten free meals - thank you very much for not only being accommodating but... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Diana, Thank you. we really appreciate the depth of your review. Personally, i always think that if we can't enjoy a meal then it doesn't matter what other gorgeous things there are, we can feel miserable. To be able to provide 'yummy' gluten free meals and in fact all different dietary requirement is a must. I hope that we... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2015

Recently stayed for 2 nights. What a pleasant surprise to find a hotel where all the staff genuinely cared about their guests. Nothing was too hard. Very thoughtful: complementary water bottles and biscuuts in room and apples at reception. Will stay again.

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Maria, Thank you for taking the time to write a review for us. we are delighted that you enjoyed your 2 nights stay. We constantly strive to look at ways to provide additional old fashioned service and glad that you enjoyed some of our inclusions. Things like unlimited complimentary Wi-fi and 24 hour Reception together with no credit card... More 

Caloundra
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

I stayed for one night, the room was spotless, modern, very spacious, the beds were comfortable. Had everything we needed, extra pillows and blankets etc. Lovely setting outside and check in and check out was easy and fast. Great motel and would definitely recommend and stay here again :)

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Squid139, thank you for writing a review on our Hotel. We are delighted that you enjoyed your stay. having 10 acres of native Australian Gardens to have our rooms nestle in, we believe gives a relaxing friendly feel. We pride ourselves in listening to the feedback and going the extra mile to implement new features and services, while rectifying... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 16, 2015

Stayed here for one night mid week for work in Autumn. Room was clean and area quiet. Items in the room where in good condition. Hot water in the shower was very temperamental on other users, hot,cold,hot,cold... Acceptable value.

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Aaron N, finding the time to write reviews is often difficult and we thank you for taking the time out of your busy schedule to write one for us. We are glad that you enjoyed your quiet well appointed room and were disappointed to hear that the Hot water was causing you a frustrating experience during your shower. We... More 

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