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Comfort Inn & Suites Robertson Gardens

281 Kessels Road | Nathan, Brisbane, Queensland 4109, Australia
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Comfort Inn & Suites Robertson Gardens
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Comfort Inn & Suites Robertson Gardens
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71 Reviews from our TripAdvisor Community

Traveler rating
    27
    23
    14
    5
    2
See reviews for
19
5
3
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Baulkham Hills, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Although travelling for work might sound like fun and it can be. Being away from home when's our are sick and you still have to work is not fun. Staying at Robertson Gardens, I was greeted by the friendly staff, who were very helpful made sure I has everything I needed. The chef made a special effort so accommodate my... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Judith, We all felt for you. I totally agree, feeling sick when you are still needing to perform at optimum levels is difficult at the best of times, but much worse when you aren't at home. I hope when you finally got home, you were able to rest and recover. Thank you for letting us know about your experience,... More 

Brisbane, Queensland
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have stayed at the is Hotel on a previous occasion however on this visit we were pleasantly surprised at the refurbishment of the rooms. The room was spacious the bed in particular very comfortable as well as the pillows making a very pleasant nights sleep. Centrally located to the Sunnybank shopping precinct with a large array... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Gards50 Thank you for your review on our hotel. We too are very proud of the refurbished rooms and the majority of the rooms are completed. The USB ports seem to be a hit as is the free Wifi. We hope that you and your wife have another excuse to visit and stay with us again somewhere in the... More 

Queenstown, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I want to say thank you - I recently attended an event over 2 days at the hotel. The rooms are very nice and our room was large. In particular I want to mention the great service and staff. In particular the fact that I requested gluten free meals - thank you very much for not only being accommodating but... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Diana, Thank you. we really appreciate the depth of your review. Personally, i always think that if we can't enjoy a meal then it doesn't matter what other gorgeous things there are, we can feel miserable. To be able to provide 'yummy' gluten free meals and in fact all different dietary requirement is a must. I hope that we... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Recently stayed for 2 nights. What a pleasant surprise to find a hotel where all the staff genuinely cared about their guests. Nothing was too hard. Very thoughtful: complementary water bottles and biscuuts in room and apples at reception. Will stay again.

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Maria, Thank you for taking the time to write a review for us. we are delighted that you enjoyed your 2 nights stay. We constantly strive to look at ways to provide additional old fashioned service and glad that you enjoyed some of our inclusions. Things like unlimited complimentary Wi-fi and 24 hour Reception together with no credit card... More 

Caloundra
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

I stayed for one night, the room was spotless, modern, very spacious, the beds were comfortable. Had everything we needed, extra pillows and blankets etc. Lovely setting outside and check in and check out was easy and fast. Great motel and would definitely recommend and stay here again :)

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Squid139, thank you for writing a review on our Hotel. We are delighted that you enjoyed your stay. having 10 acres of native Australian Gardens to have our rooms nestle in, we believe gives a relaxing friendly feel. We pride ourselves in listening to the feedback and going the extra mile to implement new features and services, while rectifying... More 

Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 16, 2015

Stayed here for one night mid week for work in Autumn. Room was clean and area quiet. Items in the room where in good condition. Hot water in the shower was very temperamental on other users, hot,cold,hot,cold... Acceptable value.

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Aaron N, finding the time to write reviews is often difficult and we thank you for taking the time out of your busy schedule to write one for us. We are glad that you enjoyed your quiet well appointed room and were disappointed to hear that the Hot water was causing you a frustrating experience during your shower. We... More 

Adelaide, Australia
Top Contributor
69 reviews 69 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 15, 2015

This motel is modern and clean with good facilities. Rooms are adequately equipped and reasonably sized. The gardens are a feature and well maintained. Staff are friendly and a local shuttle service is provided. Main gripe is the restaurant while food is good quality and well presented serves are very small and expensive, i recommend the Glamerous Wok which is... More 

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Pete C Thank you for your review on our Hotel from your recent stay. with 24 hour Reception, Free Wi-fi, free parking and no credit card surcharges we are thrilled that you also took advantage of the free local Shuttle service. I obviously was very disappointed to hear that you found our restaurant dinner menu over priced. We change... More 

Port Pirie, Australia
Top Contributor
62 reviews 62 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 13, 2015

4 Nights for a family wedding. This is definitely not 4 star . Great gent checked us in and his local knowledge and advice was helpful , very friendly and an asset to the resort. The villas are NOT Villas, they are 2 bedroom apartments. The refurb in our room was fine and the apartment was very clean. Great to... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear jcinporld, Thank you for taking the time to provide information on your stay with us. We are glad that you found your Villa very clean and the staff friendly and helpful. We pride ourselves in our level of Service which includes immaculate housekeeping. We hope that you had a wonderful time at the family wedding. My sincere apologies that... More 

Cairns, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2015

wow this place is amazing from over the phone to arrival/departure. Its so big, has everything needed buses, shops. Food was so tasty and filling. Daily cleaned & serviced. Pool was so refreshing. They even cater to packed lunches. The staff are of the highest standard I've come across in a long time and friendly as. This is a most... More 

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Ging11, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Hello Kerrywindred, Thank you for your lovely review. We certainly hope that your 'Little Athletes' were able to achieve their personal bests while here in Brisbane. We are grateful for your feedback as our philosophy is to understand our guests needs and adapt our business to provide the comfort and support they require. We get lots of wonderful comments about... More 

Calgary, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 18, 2015 via mobile

showed up here with my injured son (broken leg) and the staff couldn't have been more helpful. They went out of their way to make our stay as pleasant as possible despite our plight. Beds were wonderful, very comfy. Rooms were very clean. Conveniently located to Griffith University, Nathan Campus. WIFI a little spotty at times, but oh well.

Was this review helpful? Yes
Ging11, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear 56Wadex, thank you for providing feedback on your stay. We all felt your plight and only hope that your son is now more comfortable and his leg has healed. No way to see Australia :-( We are glad that we made your stay as comfortable as possible and hope that you can return again to Brisbane Australia sometime in... More 

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