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All 160 Brisbane hotels

Comfort Inn & Suites Robertson Gardens

3.5 of 5 Motel   |   281 Kessels Road | Nathan, Brisbane, Queensland 4109, Australia
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Comfort Inn & Suites Robertson Gardens
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Ranked #100 of 160 Hotels in Brisbane
A recent review
4 of 5 stars Reviewed August 6, 2014
BribieBailey Bribie Island, Australia
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48 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bribie Island, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

Recently stayed here for 2 mid-week business trips. Rooms were of a high standard, clean and extremely comfortable and not much noise. Staff were friendly and helpful. Check-in and out were quick and easy.

Was this review helpful? Yes
Ging11, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear BribieBailey, Thank you for taking the time to write a review of our Hotel. Travelling for business and being away from home is not always easy. We are delighted that you had a very comfortable stay. I hope that you got to enjoy Breakfast and or Dinner in our Restaurant as the new menu is receiving rave review. We... More

shepparton
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 5, 2014

Garbage truck parking 5 meters away at 5:30 AM with motor running fast for 15 minutes is a great way to be woken in the morning! Dinner at night was terrible, steak tasted ransid, vegetable tired and chips looked second hand. Dated rooms and lounge, short changed on wine by the glass, not happy, wont be back.

Was this review helpful? Yes
Ging11, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear gsnox, I obviously was terribly disappointed to read your review of your recent stay with us. We pride ourselves in providing exceptional service and wonderful quality in our meals and accommodation. I note that you ordered San Choy Bow, Beef Mingnon with vegetables and an additional serving of Chips with a glass of wine.. On the evening in question... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

consistent and proven - the upgrades and redecoration to most of the rooms is to be commended. comfortable bed and good linen. water temp and pressure needs adjustment as way too hot and not enough pressure.

Was this review helpful? Yes
Ging11, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Gordondy, Welcome back. Thank you for taking the time to again review our Hotel. We continue to strive to improve our level of service and facilities and this is always based on listening our our Guests. It is thanks to people like yourself, that we find out where we are doing it right and where we can improve. I... More

Top Contributor
66 reviews 66 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 15, 2014

One night only stay while in Brisbane for a family funeral. Arrived early off plane and room was ready and available. Clean, comfortable and roomy with surprisingly little traffic noise from Kessels Road. Would stay here again.

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Ging11, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Mamiab, Thank you for taking the time to review our Hotel. Our deepest condolences on your recent loss. we feel blessed that we were able to provide you with a pleasant stay under such difficult circumstances. We hope that we can welcome you back again some time in the future where you can truly enjoy our extensive facilities. warm... More

Broadbeach
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

We spent last Saturday night here and we were very surprised on how clean and comfortable the room was and how well maintained the property was. We booked in to go to a family birthday just down the road and just wanted a cheap room to stay in. We were pleasantly surprised on how nice the place was for the... More

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Ging11, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Tabitha, thank you for taking the time to write a review. We are obviously delighted that you enjoyed your stay. We continue to listen to all feedback from our guests as this allows us to continue to grow our level of service and facilities. So looking forward to welcoming you back again sometime in the future. Warm wishes Michelle More

Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 9, 2014

the rooms were nice and clean and well maintained facility. A great location if you are driving and only a few minutes from the downtown. The internet service is horrible though and not something I find acceptable. If you need a good, reliable internet connection during your stay, you should probably look elsewhere

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Hello The Gregorys. Thank you for taking the time to write a review for us as feedback from our guests is how we continue to improve our service and facilities. is Grrrrrrrrrrrrrrrrrrrrr a word? we have just put in high speed, secure totally free Wi-Fi. Something personally i was very excited to offer our guests. Especially as we are on... More

Burlington, Canada
Top Contributor
62 reviews 62 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 27, 2014

Although very clean with a comfortable bed and with everything one needs, I found the smallish room dark even with the drapes wide open. Location not bad, with a little drive everything I need was accessible. WIFI was pricey, but worked well, with no problems. A/C very noisy. Would only this this Motel again for a conference but not a... More

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear BB Carmen J, Welcome to Brisbane Australia, I certainly hope that with your sight seeing all over Brisbane that you got some beautiful weather. Thank you for taking the time to write a review of our property. We pride ourselves in being a Corporate Hotel and focus our style of property towards the Business Travel rather than the a... More

tripnallover
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 4, 2014

We have stayed here now on a number of occasions for conferences and just love it. The rooms are very well appointed, spotless and most importantly the beds are very comfortable. The staff always go the extra mile and are all very welcoming and accommodating. Rather than having room service breakfast, I highly recommend that you go and have the... More

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Tripnallover, Thank you for taking the time to write a review for our Property. We appreciate your thoughtful kind words and so thrilled that you enjoy staying with us when in Brisbane. I would personally have to agree the Breakfast buffet is always filled with both healthy and naughty tempting offers and so glad that you enjoyed Breakfast including... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 17, 2013

stayed a number of times now - corporate preferred hotel. rooms have been redecorated but it still has that motel feel. air cond very noisy, and wifi charges a bit on the nose. $3.50 coffee that you make yourself from a machine in the restaurant for breakfast i over the top.

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Gordondy, Thank you for taking the time to write a review. It is thanks to feedback such as yours which helps us to improve our level of service and improve our facilities. I am presuming that Murphy's law took place and you were placed in one or the 2 rooms where the brand new Air-conditioners decided to not function... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 11, 2013

Nice clean room. Good service although far from most attractions. Stayed here for work conference. The wi fi is charged at rather ridiculous 90s prices ... why it wouldn't be included in 2013 is beyond me. Breakfast was good. Frequent flyer number was added to the booking but points still not credited - minor issue but very annoying. the airconditioning... More

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Hello Vik86, Thank you so much for taking the time to write a review of your stay with us. It is through the feedback from our guests which allows us to grow and improve. At a guess, i think you may have stayed in either room 8 or 11. After installing new Air-conditioners in all our rooms we found that... More

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Additional Information about Comfort Inn & Suites Robertson Gardens

Address: 281 Kessels Road | Nathan, Brisbane, Queensland 4109, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Comfort Inn & Suites Robertson Gardens 3.5*
Number of rooms: 130
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Also Known As:
Comfort Inn Brisbane
Brisbane Comfort Inn

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