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Comfort Inn & Suites Robertson Gardens

281 Kessels Road | Nathan, Brisbane, Queensland 4109, Australia
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Comfort Inn & Suites Robertson Gardens
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Comfort Inn & Suites Robertson Gardens
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78 Reviews from our TripAdvisor Community

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Traveler rating
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    15
    6
    3
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20
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (78)
  • Mar-May only
    (23)
  • Jun-Aug only
    (26)
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    (16)
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    (13)
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Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

The most terrible experience I have had staying at this place. I had been a part of large group with over 75 kids, visiting from Dubai to play cricket in Brisbane. We had a very bad experience right from the time of check-in until check-out. Extremely poor service,awful food, rooms not cleaned or toiletries or towel changed for days on... More 

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Brisbane, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed in this structure many times and it never disappointed me and my girlfriend. Top quality, spacious and very comfortable rooms. The rooms are huge and very clean. The staff is nice and helpful. Never had any problems during several times I have been there.

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Hello Spipecchai88 Thank you for your review. We are delighted that you and your partner enjoyed your stay with us. We do pride ourselves in the standard of facilities and level of service we offer. We continue to look at ways to give better service and hope to welcome you back again soon as we have now included a full... More 

Melbourne, Australia
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

i stayed here for business for one night and and on arrival was pleasantly suprised by the newly refurbished room. The bed had lighting behind it and the overall first impression was great. However that evening it all went down hill. The first suprise was the large step down into the shower (wasn't expecting it and nearly went over), there... More 

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Ging11, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear BlazingBug Melbourne, Thank you for your review. Obviously I was very disappointed that you found there were something’s which makes you not want to stay with us again. I am disappointed that the Air-conditioning remote control was not concise for you to increase the level of heat into your room and am also very disappointed to think that the... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed June 21, 2015

Upon arrival the hotel reception staff were so friendly and helpful. My self contained room was very spacious and looked fantastic. It was newly renovated with classy touches like LED lights behind the bed head. The hotel offered free wifi which was something I do not often see... Normally always pay for it. If I go up that way again... More 

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Good Morning Brett H, Thank you for your Review of your stay with us. We are delighted that we met your expectations and you enjoyed your stay. Personally I too am a fan of the LED lights, it creates a nice soft welcome when you first walk in. We strive to provide exceptional service and yes, we believe that in... More 

Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 17, 2015

I stayed for one night and there were a couple of issues which mean that the best I can score the Comfort Inn is average. My ground floor unit was close to the road and there was significant traffic noise throughout the night. The unit itself was a good size, comfortable bed. I was disappointed with the bathroom, the floor... More 

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Ianlisle, Thank you for taking the time to write a review and welcome back to our Hotel . I was disappointed that we didn't stack up to your expectations. We have double insulated the windows and walls on the top block closest to the road and i suspect that the evening road works was what created the excessive noise... More 

Perth, Australia
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 15, 2015

Were very surprised after reading previous reviewers comments, the villas (we had a 2 bedroom) were well appointed, clean and a good size. They are located at the back of the complex which meant they are away from road noise. Only issue may be if you have heavy suitcases and get an upstairs unit, would pay to ask if you... More 

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Rob R Welcome to the East Coast. Thank you for taking the time to write a review on your stay in one of our Apartment/Villas. I apologise that you weren't asked if you needed assistance with your luggage as we have a team who will readily and happily assist wherever needed. We hope that sometime in the future we... More 

Tannum Sands, Australia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 2, 2015

Stayed here with work, enjoyed my stay. The rooms are very spacious and comfortable. Free wifi was a bonus. I ate at there restaurant every night which had very delicious entrees and hearty mains. The buffet breakfast was pretty nice. Plenty of parking and wasn't to far out of the city.

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Hello Jotta19, Thank you for taking the time to write a review for us. We pride ourselves in the level of service and the quality of our meals. So glad that you enjoyed your Breakfasts and Dinners with us. I hope that our team told you about our packed lunches incase you were needing something during the day. we look... More 

Baulkham Hills, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 22, 2015

Although travelling for work might sound like fun and it can be. Being away from home when's our are sick and you still have to work is not fun. Staying at Robertson Gardens, I was greeted by the friendly staff, who were very helpful made sure I has everything I needed. The chef made a special effort so accommodate my... More 

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Judith, We all felt for you. I totally agree, feeling sick when you are still needing to perform at optimum levels is difficult at the best of times, but much worse when you aren't at home. I hope when you finally got home, you were able to rest and recover. Thank you for letting us know about your experience,... More 

Brisbane, Queensland
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 20, 2015

My wife and I have stayed at the is Hotel on a previous occasion however on this visit we were pleasantly surprised at the refurbishment of the rooms. The room was spacious the bed in particular very comfortable as well as the pillows making a very pleasant nights sleep. Centrally located to the Sunnybank shopping precinct with a large array... More 

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homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Gards50 Thank you for your review on our hotel. We too are very proud of the refurbished rooms and the majority of the rooms are completed. The USB ports seem to be a hit as is the free Wifi. We hope that you and your wife have another excuse to visit and stay with us again somewhere in the... More 

Queenstown, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 10, 2015

I want to say thank you - I recently attended an event over 2 days at the hotel. The rooms are very nice and our room was large. In particular I want to mention the great service and staff. In particular the fact that I requested gluten free meals - thank you very much for not only being accommodating but... More 

Was this review helpful? Yes
homeBrisbane, Director of Sales at Comfort Inn & Suites Robertson Gardens, responded to this review

Dear Diana, Thank you. we really appreciate the depth of your review. Personally, i always think that if we can't enjoy a meal then it doesn't matter what other gorgeous things there are, we can feel miserable. To be able to provide 'yummy' gluten free meals and in fact all different dietary requirement is a must. I hope that we... More 

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