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All 163 Brisbane hotels

Watermark Hotel Brisbane

4.0 of 5 Hotel   |   551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia
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Watermark Hotel Brisbane
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Ranked #46 of 163 hotels in Brisbane
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152 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great Location - friendly staff- immaculate room - comfy beds- good priced mini bar- secure parking- we loved it..................................but then it was shower time, worst Shower ever, firstly taps were around the other way, but to change the water temp you had to burn yourself under the extreme hot water as you had to bend down to the bath level... More

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Gold Coast
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very happy with this hotel and its staff. No problems at all. We felt very welcome and had a great Valentines day dinner and we will definitely be back The room was beautiful and the bed was very comfy, and all very clean. Nice and close to the train station also, or a stroll into the city.

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Darwin, Australia
Top Contributor
52 reviews 52 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel recently on for a business trip. Was upgraded on arrival, two queen size beds, very clean and great service. Would recommend to anyone looking for reasonable priced accommodation in Brisbane area.

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New Delhi, India
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Do not get fooled by the name of this hotel and expect similar service or quality of stay as the Watermark Hotel & Spa at Gold Coast, as the two are poles apart. I made that mistake of booking this trashy hotel thinking this would be as nice as the one in Gold Coast. Not Happening! This is a trashy... More

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WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your review. We are most disappointed that your expectations were not met during your stay with us. Our property on the Gold Coast is 41/2 star and is a beachside location suited more to leisure guests. The hotel in Brisbane hosts a lot of corporate clients who seek comfortable and safe accommodation in close proximity to the... More

Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here when we visited for the Brisbane Roar game. Found it to be a walkable distance to Suncorp Stadium. We booked the room the night before we wanted to stay for $115 inc parking when the next closest anywhere near the city was about $150. For the price we were very happy. The room was renovated and the beds... More

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WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for such a wonderful review. It seems as though you took advantage of our Works Package which includes accommodation, WiFi, parking, in-room movie, late checkout and a breakfast voucher at our restaurant, 551. We’re very pleased you described our hotel as the “best value in Brisbane City”, we couldn’t agree more with a package such as this one.... More

Goondiwindi
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2014

Excellent staff, very helpful and friendly. Easy check-in and out. Very comfortable bed, nice clean room and bathroom. Probably a little pricy for the room and the parking was a bit overpriced I thought ($16/night). Great location to Suncorp Stadium (went to the Broncos game), walking distance and less than $10 cab ride. Had the buffet breakfast on one morning.... More

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WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for sharing your thoughts with us. We’re pleased you found your room to be clean and comfortable and that you enjoyed being walking distance to Suncorp Stadium. The buffet breakfast features a wide range of hot and cold items including cheese kransky sausages over traditional – the small things can make all the difference. We’re pleased to read... More

Hamilton, New Zealand
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2014

The Watermark Hotel in Brisbane is simple, nice and tidy and in a great location, close to the city centre and conveniently located close to two train stops (City Centre and Roma Street). I think one of the hotels best features is the staff - they were all professional and friendly. I was in Brisbane to attend a friends wedding... More

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WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your glowing review. We often receive such terrific feedback on the friendliness and service from our staff so it’s great to read they went above and beyond for you too. What a relief our reception team knew how to tie a neck tie! Your feedback is noted regarding WiFi and we would like to clarify that the... More

Sydney, Australia
Top Contributor
52 reviews 52 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 7, 2014 via mobile

Great open, light filled, restaurant and bar area with views over the pool and across Whickam Terrace. Fast wifi, outstanding croissants and good coffee even though it's out of a machine. Happy to be upgraded twice after my first upgrade was actually already taken. Very modern room with a pretty luxurious bathroom, good minibar. The only let down was a... More

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WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your review. Your positive comments on the speed of our WiFi and breakfast are much appreciated. We agree 551 Restaurant & Bar is well located and features lovely views over Roma Street Parkland and the pool area. Did you try our new menu? It’s delicious! Your comments regarding pests are of concern to us and we can... More

gold coast
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 1, 2014

We stayed in a Park view room bought for us by our kids for our 40th anniversary. The deal included free parking, free wi fi, sparkling wine (which was Markview, and really good) and full breakfast. The staff were very friendly and we were able to leave our car there until we were finished exploring the next day. One bonus... More

Was this review helpful? Yes 1
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your positive comments regarding your stay. Firstly, happy anniversary to you both! What a delightful gift you received from your children. We look forward to hosting you again- perhaps for your 41st anniversary? More

Brisbane
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 30, 2014

Staff at reception were excellent at both check-in and check-out & I appreciated the complimentary late check-out until noon. I have never stayed in a hotel before where you can't get 24hr room service - having to wait until 1700 is ridiculous - luckily there was a 'celebrations' pub within 5mins walk that serves great food all day. The advertised... More

Was this review helpful? Yes 2
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your review and sharing your thoughts with us. We’re pleased you found our reception staff to be excellent and that you were able to make use of the complimentary late check-out offered. We have a delightful in-room dining menu that is available from 5pm-9:30pm but being a 4 star boutique hotel we don’t have the staff to... More

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Additional Information about Watermark Hotel Brisbane

Also Known As:
Brisbane Watermark Hotel
Address: 551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Best Value Hotel in Brisbane
#36 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Watermark Hotel Brisbane 4*
Official Description (provided by the hotel):
Watermark Hotel Brisbane offers refreshing 4 star boutique accommodation in Spring Hill, just 10 minutes’ walk to the CBD and within close proximity of lively restaurants, shopping and entertainment. The hotel has recently undergone an extensive multimillion dollar refurbishment and now features a chic,sophisticated new lobby; renovated bathrooms including rain showers; plush new executive suite and significant upgrades across its public areas. Other features include contemporary conference facilities, the sleek and stylish 551 Restaurant & Bar and spectacular views of the lush Roma Street Parkland. ... more   less 
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