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Watermark Hotel Brisbane

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551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia
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New Refurbished Rooms
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Watermark Hotel Brisbane
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Watermark Hotel Brisbane
Watermark Hotel Brisbane
Watermark Hotel Brisbane
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212 reviews from our community

Traveler rating
    53
    87
    35
    23
    14
See reviews for
26
74
31
59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (70)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (46)
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Brisbane, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Just stayed for one night but it was brilliant. The room was awesome, everything neat and tidy and the room looked very modern. I found out that the rooms have been refurbished and it shows, the beds ahhh i tried to get my partner to take it with us lol, it was that good. FREE wifi how good is that,... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

This is the first trip back to the Watermark Hotel since the commencement of renovations a couple of years ago. The renovations are still progressing with room upgrading so it is a great move in the right direction. The two lift system does need an upgrade eventually but I am certain that this will be addressed before too long. I... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

i picked the watermark having never been to Brisbane and it was the nicest looking hotel within my price range. When I arrived it was very nice, the staff were excellent and very attentive. The room was lovely and immaculately clean. Very close to the CBD, a nice stroll into town and the hotel restaurant was very nice. Would most... More 

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Hervey Bay, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

highly recommend this hotel to visitors overseas and,has a good location which makes it easy to get around for sight seeing to our wonderful city (Brisbane) we realy enjoyed our stay over two nights look forward to returning when we have more time

Review collected in partnership with this hotel

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Buderim, Australia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The rooms have been refurbished and very comfortable. All staff we came into contact with were friendly and helpful. Only let down was the hot breakfast. As we were down a bit later, the hot food was not hot and had been sitting in the dishes for a while. Continental food and coffee was good. All in all great value... More 

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Townsville, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel was centrally situated with the Roma Street Gardens just across the road. There was a free bus which stopped outside the hotel which took you into Queenstreet just near the mall. The staff were very friendly and nothing was a bother for them. We were on the 6th floor in a newly renovated room. The bed was the... More 

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Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Level 6 room beautifully refurbished bed room and bathroom, comfortable bed,We had breakfast package which was okay, bacon needed more cooking, did not look very appertising. Bit noisy until traffic died down for night

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Watermark101, General Manager at Watermark Hotel Brisbane, responded to this review

Dear Cheryl, Thank you for this great review of your visit to the Watermark Hotel Brisbane. It’s great to read your positive comments about our recently refurbished rooms and bathrooms accompanied with comfortable beds. I also appreciate your mention of the bacon not being cooked enough and will pass this information onto our Head Chef so that we get it... More 

Lismore, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at the Watermark before and it was great but this last time it was less than I expected. We originally planned to stay one night but had to stay extra nights due to Cyclone Marcia. The staff were accommodating and overall the staff were excellent. However the quality of other things such as the attention to detail was... More 

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Watermark101, General Manager at Watermark Hotel Brisbane, responded to this review

Dear Luke Thank you for taking the time to post a review on TripAdvisor following your recent stay with us. We wish to assure you that your feedback about your service experience at Watermark Hotel Brisbane is viewed in a serious light. Your experience of the service delivery overall most certainly does not reflect the high standard that Watermark Hotel... More 

Sydney, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice! Spanking new room as it was renovated just about a month ago. I revelled in the mark-free paint, smell-free carpet and new furniture. Bar fridge was old but it was a decent size and it is actually a proper fridge. The bar fridges in many hotels are tiny and are actually 'chillers' so really only good for cooling... More 

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Watermark101, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

We were delighted to receive your commendations about the impressive service offered and our newly refurbished rooms. Please be assured that I will congratulate our team for doing a great job! Thank you for choosing to stay at Watermark Hotel Brisbane and we look forward to welcoming you back again soon. More 

Brisbane
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we checked-in to the hotel we were surprised to learn that parking costs $16 in addition to the hotel room. That's the first time I have ever been charged to park at the hotel I am staying at. What's worse, they didn't mention it before we arrived. I would have scored this a 5 if it were not for... More 

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Watermark101, General Manager at Watermark Hotel Brisbane, responded to this review

Dear Chanetsa Thank you for taking the time to post a review following your recent stay with us. I did note your comments regarding the car parking charges. Car parking in the Brisbane Is at a premium and it is common for hotels to charge for this service. Our prices are competitive within the Brisbane market and I apologize if... More 

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