We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 160 Brisbane hotels

Watermark Hotel Brisbane

4.0 of 5 Hotel   |   551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia
Hotel website
Hotel deals
Hotel amenities
Watermark Hotel Brisbane
Best prices from these 11 sites
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Watermark Hotel Brisbane to your Saves list
65%
Ranked #59 of 160 Hotels in Brisbane
A recent review
5 of 5 stars reviewed 2 weeks ago
bargainhunter60 Driffield
Write a Review

173 reviews from our community

Traveler rating
    40
    68
    29
    22
    14
See reviews for
17
60
27
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (59)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (30)
All months
Driffield
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room had 2 x queen beds and a sunny balcony at the back of the hotel. If you have a room overlooking the splendid Roma park it's not so sunny and facing the road. Right outside there is a bus stop for a free bus to Brisbane centre. Free wifi in reception, Tea bags VERY weak, but thats the... More

Was this review helpful? Yes
Surfers Paradise, Australia
Top Contributor
54 reviews 54 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My memories of the Watermark Hotel were 4.5 to 5 star so I was a little surprised to see how tired the old girl looked. In saying that though, they have done a really good job of renovating and decorating what they can. Reception staff are very friendly, as was the lady who came to my room at 11pm with... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 23, 2014

The reception and staff on there at check in were lovely and extremely friendly. Decor of foyer beautiful but this is where it stopped. The room was dingy and smelly, and when we opened our curtains to open the door to the verandah for fresh air we were greeted with the most dirty horrid view of old lane ways and... More

Was this review helpful? Yes 2
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your review and sharing your thoughts with us. We’re delighted to hear that you found our staff to be lovely and extremely friendly but we’re most disappointed to hear that your expectations in other areas were not met during your stay. Your comments regarding housekeeping are quite alarming and will be passed on to that department for... More

Maryborough, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2014

Totally enjoyed our 2 night stay at this Hotel. We picked this hotel for its location to the city and the free city bus at its front door. We had a City Garden View room on the 4th floor which was very nice and included breakfast. The breakfast was 10 out of 10. The staff was very welcoming and Hotel... More

Was this review helpful? Yes 1
Gold Coast, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 20, 2014

First weekend away from the kids in 3 years, only a few little issues the balcony door didn't lock, no aircon, and went to have a drink at the bar and waited 5 minutes for service when i was the only one there, the buffet breakfast was nice, i would stay again it is central to everything

Was this review helpful? Yes 1
Liverpool, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 7, 2014 via mobile

Some parts of this hotel have been done up and look very nice in the photos on the website but the room we were given was dingy, dark and dirty. The air con for the room next door was on our balcony and was very noisy all night. We had booked 2 nights but it was so horrible we asked... More

Was this review helpful? Yes 1
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for sharing your thoughts with us. We’re very disappointed you didn’t enjoy your stay with us. Perhaps next time you might like to upgrade to a Park Room; these rooms feature views of Roma Street Parkland, espresso machine, renovated bathrooms and free WiFi. We are also very pleased to announce that all our other rooms throughout the hotel... More

Hobart, Australia
Top Contributor
75 reviews 75 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 27, 2014

Thank you to all staff for being so welcoming and making our week-long stay so great. Excellent wifi service. Beautiful restaurant. Safe parking. Brilliant service. There were three of us in a twin queen room. The only trouble we had was in manipulating the unusual shower control.

Was this review helpful? Yes 1
Ipswich, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 23, 2014

Checked in early on Thursday 17 July 2014. The fellow at the front desk was very helpful and provided us with directions to the room. We had made a reservation via Entertainment Book and historically booking through the Entertainment Book has been a pleasurable experience. I believe the concept of having an Entertainment Book allows the customer to sample some... More

Was this review helpful? Yes 1
WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for sharing your thoughts with us about your recent stay. Firstly, we are pleased you found our reception staff to be very helpful, friendly and informative. We are most disappointed that other aspects of the hotel did not meet your expectations and we wish that these concerns had have been brought to our attention during your stay so... More

Townsville, Australia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 18, 2014

We only stayed one night there but we had great service from reception, the room was nice & definitely great value for money especially staying so close to Brisbane city. Would definitely stay there again.

Was this review helpful? Yes 1
Surfers Paradise, Australia
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 21, 2014

Checked in on a Sunday afternoon and whilst the guy was friendly did not readily provide any information. We booked a deal that gave us one of the new renovated rooms. I had to ask about wifi and when i asked about the breakfast included in the rate, he just handed me a coupon for $10 off! The room and... More

Was this review helpful? Yes
Do you own or manage Watermark Hotel Brisbane?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Watermark Hotel Brisbane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Watermark Hotel Brisbane

Address: 551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Watermark Hotel Brisbane 4*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Orbitz, Expedia, Travelocity, Hotels.com, Cheap Tickets, Venere, TripOnline SA, Odigeo and Tingo so you can book your Watermark Hotel Brisbane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Brisbane Watermark Hotel

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Hotel & grounds (4)
Viewed
View from room (1)
Viewed
Room/suite (9)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay