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All 161 Brisbane hotels

Watermark Hotel Brisbane

4.0 of 5 Hotel   |   551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia
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Watermark Hotel Brisbane
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Ranked #47 of 161 hotels in Brisbane
A recent review
4 of 5 stars reviewed 4 days ago
cecilia_racp Hobart, Australia
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167 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Russian first
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English first
Hobart, Australia
Top Contributor
75 reviews 75 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Thank you to all staff for being so welcoming and making our week-long stay so great. Excellent wifi service. Beautiful restaurant. Safe parking. Brilliant service. There were three of us in a twin queen room. The only trouble we had was in manipulating the unusual shower control.

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Ipswich, Australia
1 review
2 of 5 stars Reviewed 1 week ago

Checked in early on Thursday 17 July 2014. The fellow at the front desk was very helpful and provided us with directions to the room. We had made a reservation via Entertainment Book and historically booking through the Entertainment Book has been a pleasurable experience. I believe the concept of having an Entertainment Book allows the customer to sample some... More

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WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for sharing your thoughts with us about your recent stay. Firstly, we are pleased you found our reception staff to be very helpful, friendly and informative. We are most disappointed that other aspects of the hotel did not meet your expectations and we wish that these concerns had have been brought to our attention during your stay so... More

Townsville, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

We only stayed one night there but we had great service from reception, the room was nice & definitely great value for money especially staying so close to Brisbane city. Would definitely stay there again.

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Surfers Paradise, Australia
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 21, 2014

Checked in on a Sunday afternoon and whilst the guy was friendly did not readily provide any information. We booked a deal that gave us one of the new renovated rooms. I had to ask about wifi and when i asked about the breakfast included in the rate, he just handed me a coupon for $10 off! The room and... More

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Wellington, New Zealand
1 review
5 of 5 stars Reviewed June 21, 2014

Great service. Excellent Hotel. Not too far from CBD. Reception staff were very friendly. Levis, Sean, and Alex were very helpful. Was visiting from NZ and would certainly visit again when in Brisbane. Very clean as well.

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Top Contributor
54 reviews 54 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 11, 2014

I stay here as its just on the fringe of the city, as reflected in the excellent price for accomodation. Brisbane is a small but beautiful city, everywhere can be be easily reached by a casual stroll, so staying at the Watermark is easy. I find its also great to eat out , as most hotel breakfasts and dinners are... More

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Launceston, Australia
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 9, 2014

The hotel had been booked through a travel agent and was a real disappointment. Not only was it overpriced for what it offered, but the service was poor, the room service inadequate and the "superior rooms" did not meet my expectations of superior. For $169 for a single room I expected free Wi-Fi but was expected to spend an additional... More

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WatermarkHotel, Guest Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for sharing your thoughts with us. We can see that your experience was not as you had hoped for and that is disappointing. We do have free WiFi available in the lobby and for 24 hours of in-room use it is just $10. We apologise that you were not informed of this but hope you were still able... More

gold coast
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2014 via mobile

Just spent a weekend here and for the most part we very happy. The room was a great size and suited our needs - the outlook isn't the greatest but as we stayed on a great $$ deal can't complain. The staff were extremely helpful and lovely to deal with - especially the young man in the restaurant - didn't... More

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Doha, Qatar
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 25, 2014

Liked this hotel. Got a great deal with free parking, wifi, a movie etc for 115. The checking in and out was painless. The room was nice and clean with a great bed and tea selection. The staff were helpful and accommodating. The only criticism I have is breakfast. Whilst yummy, the guy on duty wasnt very happy to have... More

Was this review helpful? Yes 1
Townsville, Australia
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2014

this is the perfect place for business travellers. The staff are really helpful, the food is awesome, the KS bed is lovely and comfy. I had a refurbished room, but they hadn't replaced the tatty old bath. In fact the bath was the only drawback. the taps are in the wrong spot and it is very old. Other than that,... More

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Additional Information about Watermark Hotel Brisbane

Address: 551 Wickham Terrace Spring Hill, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Watermark Hotel Brisbane 4*
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Also Known As:
Brisbane Watermark Hotel

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Bar / Lounge Business Center with Internet Access Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#38 Luxury Hotel in Brisbane
Hotel Class
Official Description (provided by the hotel)
Watermark Hotel Brisbane offers refreshing 4 star boutique accommodation in Spring Hill, just 10 minutes’ walk to the CBD and within close proximity of lively restaurants, shopping and entertainment. The hotel has recently undergone an extensive multimillion dollar refurbishment and now features a chic,sophisticated new lobby; renovated bathrooms including rain showers; plush new executive suite and significant upgrades across its public areas. Other features include contemporary conference facilities, the sleek and stylish 551 Restaurant & Bar and spectacular views of the lush Roma Street Parkland. ... more   less 
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