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Brisbane Marriott Hotel

#20 of 164 Hotels in Brisbane
Certificate of Excellence
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515 Queen Street, Brisbane, Queensland 4000, Australia
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796 reviews from our community

Traveler rating
    380
    267
    97
    35
    17
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120
255
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259
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

So impressed and grateful to the Marriott team! I stayed at the Marriott with my boyfriend for my boyfriend’s birthday weekend. I wanted to surprise him by decorating the room with balloons and a birthday banner. I called and was told that if I dropped the decorations in that they would be happy to put them in the room. We... More 

Was this review helpful? Yes
John D, General Manager at Brisbane Marriott Hotel, responded to this review

Dear NNix I was delighted to read your review of Brisbane Marriott Hotel. It is wonderful to know that you enjoyed your weekend with us and that your partner’s surprise birthday went to plan! Your positive comments are greatly appreciated and I will be sure to pass along to the team. We look forward to welcoming you back to Brisbane... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

came to the hotel restaurant for a breakfast buffet and dinner for several times the breakfast selection is quite a lot including pancakes, omelettes, and waffles, but had to wait for a table for a long time. The staff were attentive with offering tea and coffee taking orders and clearing all the plates.

Was this review helpful? Yes
John D, General Manager at Brisbane Marriott Hotel, responded to this review

Dear Rimella L, Thank you for your review following your recent stay with us at Brisbane Marriott. Your feedback of your dining experience at Motion Bar and Grill is greatly appreciated and I will be sure to pass onto the team. We look forward to welcoming you back to Brisbane Marriott in the near future. Kind regards, John Douglas |... More 

Gold Coast
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at the Marriott on the weekend for just 1 night. I was extremely lucky to have won a voucher through Wotif. We arrived well before the check in time and we were pleasantly surprised to be able to check in then and there and then take the car around the back for valet parking. All... More 

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Hobart, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed to this hotel between 23-26 March 2015 on my business trip. The hotel is located right in city center with easy access to most of fine dining restaurants. Considering the room I stayed in, rooms are outdated and require renovation. The bar and grill restaurant next to lobby is good, however my person recommendation is to avoid the... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at Brisbane Marriot for 3 nights, and the staff here is really helpful. Me and my colleagues were early, way before the check-in time. Without hesitation, the staff offered us to use their gymnasium to freshen up. Right after that, we hit Eagle Street Pier for City Hopper ferry service which a mere 10 minutes walk will get... More 

Was this review helpful? Yes 1
Austin, Texas
Top Contributor
53 reviews 53 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Maybe I'm just really spoiled and have stayed at amazing places, but I love everything about this hotel but it's rooms are just so-so in my opinion. That said, the staff and location are excellent. I highly recommend this hotel and will stay here again in the future. Way better than the Hilton in the cbd for sure.

Was this review helpful? Yes
John D, General Manager at Brisbane Marriott Hotel, responded to this review

Dear aronmarsh, Thank you for taking the time to review Brisbane Marriott. I was delighted to read your review and I am pleased to know that you enjoyed your time in Brisbane and that our team left a favourable impression. Your feedback is certainly appreciated and we look forward to welcoming you back to Brisbane Marriott in the near future.... More 

South Australia, Australia
Top Contributor
60 reviews 60 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The spa was wonderful if a little expensive. Personable and caring staff who were helpful with suggestions to make the best of the day. Would return again. However the food was very mixed. The chicken (pan fried) was very nice, but the salt and pepper squid was soggy and the salad not in the least appealing! It was a very... More 

Was this review helpful? Yes 1
Canberra, Australian Capital Territory, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Staff were not helpufl, didn't listen and the service was not very impressive, in fact I found some of the staff to be downright rude. I have had better experiences from staff in a three star hotel than this. The floor we were on smelled mouldy and the room was not serviced until well after 6.00 pm in the evening.... More 

Was this review helpful? Yes 1
John D, General Manager at Brisbane Marriott Hotel, responded to this review

Dear GilboD, I am disappointed to read your feedback following your recent stay with us. Motion Bar and Grill is a popular choice for travellers and locals alike and it concerns me to know that your experience did not exceed your expectations. Please be assured that your feedback will be communicated with our front office and restaurant team. Your feedback... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Was here for a work training and must say all the staff I encountered were consummate professionals. Thank you all for your hospitality- Terri & Kiran at the front desk, The banquets team and the Head Chef.

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Tweed Heads, Australia
Top Contributor
133 reviews 133 reviews
41 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for a wedding. Made special arrangements with the concierge to have the in-house laundry simply press a suit & shirt overnight - no cleaning required, so it was ready the next day. I was tentative about doing this, as I needed them for the wedding, but explained the situation clearly and trusted the staff to do as they... More 

Was this review helpful? Yes 5
John D, General Manager at Brisbane Marriott Hotel, responded to this review

Dear TrySmiling, I am disappointed to know of the miscommunication surrounding the organisation of your laundry. Please be assured that this is not common practice and for the inconvenience, you have not been billed for your laundry. I thank you for writing to us, and appreciate your feedback which has been communicated in detail with all involved. I am pleased... More 

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