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Hilton Brisbane

#23 of 164 Hotels in Brisbane
Certificate of Excellence
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190 Elizabeth St, Brisbane, Queensland 4001, Australia
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Hilton Brisbane
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Ranked #23 of 164 Hotels in Brisbane
Certificate of Excellence 2014
A recent review
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1,206 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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All months
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed today NEW

Excellent location, right next to Queen Street Mall with its bustling streets and many cafes to people-watch and while away your time. The hotel itself was ordinary and a little tired-looking. I came through the Elizabeth Street entrance initially and thought I arrived at a wrong hotel! To be fair it was just a concierge counter at the ground floor... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Nothing outstanding, except the bed, amazing bed. Otherwise the only parking option available was valet and I waited almost ten minutes for someone to take the car and over half an hour for it to be brought up, without any prior warning of the delay when I called, they did refund me one days parking but even after taking my... More 

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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Fantastic hotel and great beds for sleeping!! Great hotel to stay at after a long week at work or for R&R. Close to the river and great restaurants. Have stayed there many times and would do again. Recommend this to anyone going to Brisbane.

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USA
Top Contributor
91 reviews 91 reviews
76 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had an enjoyable stay here. The room was comfortable, not the latest and greatest, but had everything I needed. The front desk was professional and provided good service. Same goes for the lounge attendant, who was very polite and assisted me with guests that came for a business meeting. Nice, and complete, breakfast in the restaurant. The pool was... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms are dated with tiny TV's.I think as far as value goes its a no brainier sub $300. In terms of location it is perfect. Close to the mall, easy for taxis etc. Not a hotel for honeymooners but perfect for business purposes. Bed was too hard. The Hilton policy on wifi is ridiculous. Some properties give you wifi,... More 

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Senior Contributor
42 reviews 42 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I had a great stay at the Hilton Brisbane. The location suits business travellers like myself as it is smack bang in the CBD area. Nearby are great choices of shops and restaurants. I have enjoyed their executive lounge as customer service was top notch. Rooms are reasonably sized and the bed was very comfortable to sleep on. I would... More 

Was this review helpful? Yes 1
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear Ira M, Thank you for your review. I was delighted to read that you fully enjoyed your stay and especially our team’s hospitality. We look forward seeing you back on future travels. Best regards, Chris Partridge More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I use the Hilton all the time for their meeting rooms. The service is amazing and attention to detail high. The team, particularly in the restaurant, are fantastic. Awesome & highly recommend the use of this venue.

Was this review helpful? Yes 1
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear HBAIP, Thank you for posting your review. I am pleased to read you enjoyed your stay and in particular the authentic Hilton hospitality provided by the team. We look forward to welcoming you back one day. Best regards, Chris Partridge More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Welcomed and looked after from start to finish. Hilton looked after our every need including complimentary drinks for my wife's birthday. Our dinner in the restaurant was superb. What more can one say?

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear Geoffrey W, Thank you for your review. I was delighted to read that you fully enjoyed your stay and especially our team’s hospitality. We look forward seeing you back on future travels. Best regards, Chris Partridge More 

Airlie Beach, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose the club lounge access room...kind of pointless unless you need free alcohol in the evenings, the food was of minimal selection each day and not exactly the healthiest. The staff were very friendly and helpful, the rooms were nice, in room dining menu had the best soup ever! And the gym was clean, well ventilated, but minimal weight... More 

Was this review helpful? Yes 1
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear letstraveleverywhere, Thank you for providing feedback on your recent stay at Hilton Brisbane. It was great to see that you enjoyed our location, However, I am sorry that not everything was to your expectations. Kind regards, Chris Partridge More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Very disappointing experience. I have no idea why they would be doing work on the pool at the hottest time of the year. I booked through their online service and they did not make me aware of this. They suggested it said so on their actual website however that's not how I reserved our room. When I voiced my disappointment... More 

Was this review helpful? Yes 1
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear Krista T, Thank you for taking time to complete a hotel survey and letting me know of your recent experience at Hilton Brisbane. I am sorry that you were not advised that the pool was undergoing refurbishment during your stay. We did take steps to ensure that our guests were aware of this by posting notifications on Hilton.com and... More 

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