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All 162 Brisbane hotels

Hilton Brisbane

4.5 of 5 Hotel   |   190 Elizabeth St, Brisbane, Queensland 4001, Australia
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Ranked #22 of 162 Hotels in Brisbane
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Tony F Mornington Peninsula, Australia
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1,154 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mornington Peninsula, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW via mobile

We spent three nights here and found it lacking in service, ordered a bottle of champagne for our room as a birthday celebration it never came. The turn down service only happened two of the three days. The TV remote was challenging to say the least. Also there was no pen or paper in the room, these are only small... More 

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Greater Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 days ago NEW

I was recently travelling with my husband on a business trip and we stayed here. Firstly, the location is great and the rooms etc OK, but there were a few other things which could be better. The foyer is very dark and pretty much void of natural light. Which makes it feel dingy. It's OK when you get to your... More 

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Dalby, Australia
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Booked a Wotif Mystery hotel and landed the Hilton Brisbane Club Floor and thought that's great. Decided to make a 2 night stay of it and contacted the hotel directly, landed some incompetent fool in reservations who told me that I would have to also book the 2nd night through Wotif. Wotif earned their fee and I then rang the... More 

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Communications from the start were extremely impressive from Ben in Reservations - he is a star! Booked two rooms - one via WOTIF and one direct with hotel - Ben combined the bookings and met our room requests and more! I advised that one of the guests had a special birthday and that evening an ice bucket with a complementary... More 

Was this review helpful? Yes 1
Canberra
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have stayed at this hotel more times than I can count. The location is great if you have a lot of shopping and appointments. The rooms are modern and clean (though the buttons on the tv remote drive my nuts - why make it so hard to change the channel???) and quiet. On this stay however I was left... More 

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AdrianTehBSBHI, Director of Operations at Hilton Brisbane, responded to this review

Dear BelRae, Thank you for your insights into the recent stay you had at Hilton Brisbane. Please accept my sincere apologies for not providing you with a memorable stay. Rest assured we regularly review all feedback provided and take the appropriate actions to resolve any issues. More importantly, I assure you this does not reflect our usual standard of service... More 

Sunshine Coast, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Stayed on a family overnight-er and was so very pleased with the room and staff ... especially the staff. The gentleman at the front counter even offered us free bottled water as we ventured outside into the Brisbane heat.

Review collected in partnership with Hilton Hotels & Resorts

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AdrianTehBSBHI, Director of Operations at Hilton Brisbane, responded to this review

Dear Ringside917, Thank you for taking the time to post your review. It is always pleasing to receive positive comments and to learn that you have enjoyed your stay with us. I am particularly delighted to read that our team members were able to add to a great experience and trust I will personally share your comments with the team.... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

The outstanding benefit of the Hilton is its location in the Queen Street Mall, close to all amenities, whether shopping or entertainment. The hotel itself is unusually austere in its presentation and could do with some re-decorating to provide more warmth. The $38 charge for a buffet breakfast (when there are so many cafes available in the Mall providing a... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AdrianTehBSBHI, Director of Operations at Hilton Brisbane, responded to this review

Dear Greg M, Thank you for your insights into the recent stay you had at Hilton Brisbane. I was concerned to learn that the design of our hotel was not up to the standard expected. We truly hope to welcome you back to the Hilton Brisbane and be able to provide you with the true Hilton experience. With kind regards,... More 

Sydney, Australia
Top Contributor
64 reviews 64 reviews
64 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable beds, good bathrooms and a fairly passable gym as well - just what you need when staying for business. Room service also good standard, including a surprisingly impressive butter chicken! Much better option than Stamford or Marriott, the obvious competitors, which are looking quite tired, and the Sofitel which is overpriced and in an convenient part of the... More 

Was this review helpful? Yes 1
AdrianTehBSBHI, Director of Operations at Hilton Brisbane, responded to this review

Dear Lodges_9, thank you for your review of your recent visit to Hilton Brisbane. We are pleased that you have enjoyed your stay with us particularly the rooms, beds and service. We hope to see you again very soon. Kind regards, Adrian Teh Director of Operations Hilton Brisbane More 

Brisbane, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed here over the years and although the staff are friendly the place lacks spark. The bar area is so quiet you hear the bubbles in the glasses. They are renovating at the moment and breakfast is in a temporary room on the 5th level. I felt sorry for the old lady behind the counter by her self. Everything... More 

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AdrianTehBSBHI, Director of Operations at Hilton Brisbane, responded to this review

Dear mike11034, Thank you for taking the time to share your experience on TripAdvisor. We do value your constructive feedback as it allows us to improve the service which we deliver to our most discerning guests. I appreciate your comments regarding breakfast and on this occasion, please accept my sincere apologies for not providing you with standard expected. We were... More 

Virginia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is pretty big and has a very friendly staff but, it is hard on the wallet. Nothing is included whether that be breakfast, internet, or parking. It is located in the center of the city around much shopping and restaurants. Like everything else in Australia, most places are closed by 6, that can get a bit annoying to... More 

Was this review helpful? Yes
AdrianTehBSBHI, Director of Operations at Hilton Brisbane, responded to this review

Dear Maria P, Thank you for your feedback and taking the time to post your comments. It was pleasure to welcome you to the Hilton Brisbane and great to learn that you had an enjoyable stay. Should you travels bring you back to Brisbane, it would be a pleasure to welcome you back and have you stay with us again.... More 

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Additional Information about Hilton Brisbane

Address: 190 Elizabeth St, Brisbane, Queensland 4001, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Brisbane 4.5*
Number of rooms: 321
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Also Known As:
Hilton Brisbane Hotel Brisbane
Hilton International Brisbane
Brisbane Hilton International
Hotel Style:
#8 Family Hotel in Brisbane
#12 Business Hotel in Brisbane
#15 Romantic Hotel in Brisbane
#18 Luxury Hotel in Brisbane

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