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All 161 Brisbane hotels

Hilton Brisbane

4.5 of 5 Hotel   |   190 Elizabeth St, Brisbane, Queensland 4001, Australia
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Ranked #18 of 161 Hotels in Brisbane
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Nazri R Perth, Australia
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1,084 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

stayed here for 3 nights. Extremely close to shopping strip. Toiletries were very high quality, rooms were very clean, airconditioning was excellent considering was in the heat wave. No unpleasant smells of any sorts in the room. Was placed on an executive floor (free upgrade) which has spectacular views of the city. Only negative would be non inclusive of internet... More

Review collected in partnership with Hilton Hotels & Resorts

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Leeds
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent three nights at this hotel in November 2014. The staff at this hotel were exceptional. As soon as I arrived, I needed to buy a new suitcase as the handle of my case had snapped on leaving Sydney. Reception advised me where to go to buy one and that saved me a great deal of time in a... More

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RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review

Dear AnnLeedsLeeds, Thank you for taking the time to post your most recent experience at the Hilton Brisbane. We are pleased you enjoyed the complete Hilton experience during your stay and our convenient location here in the CBD. We appreciate your feedback and I will share this with our Team which they strive to ensure a positive guest experience is... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall an excellent standard, with fair sized rooms in an excellent city location. Free email and business services in business centre. The main lounge area was, however, somewhat bland and devoid of atmosphere. Large but sterile to us. The staff were friendly, helpful and courteous.

Was this review helpful? Yes 1
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review

Dear Alewkap, Thank you for your insights into the recent stay you had at Hilton Brisbane. I was pleased to read you enjoyed many aspects of your time with us. On this occasion, please accept my sincere apologies for not meeting your expectations and that the design of our Lobby was not to your liking. It is great to learn... More

Gold Coast, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Only stayed overninght, couldn't fault room or service, friendly staff right from the front line all the way to the room. Super comfy bed and awesome sleeping conditions. Hassel free parking and even cheaper nextdoor at the wintergarden shopping center.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review

Dear Rhett F, Thank you for your feedback and taking the time to post your comments. It was pleasure to welcome you to the Hilton Brisbane and great to read that you had an enjoyable stay. Should you travels bring you back to Brisbane, it would be a pleasure to welcome you back and have you stay with us again.... More

Sydney, New South Wales, Australia
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We were greeted by our lovely receptionist and our room had a lovely view in the name of efficiency there was only 2 towels for 2 of us which might have been a mistake just normally most rooms for couples have at least 3 towels. I know I could have rung for another towel just making an observation. Overall a... More

Was this review helpful? Yes 1
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review

Dear Marina H, Thank you for your review of your visit to the Hilton Brisbane. We are pleased that you enjoyed your stay with us and we hope to be able to welcome you back very soon. Kind regards, Ronald van Weezel General Manager More

gladstone, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel overall high price hence value of the package is questionable from a value perspective. Choice of television station was limited and definitely not 5 star, and paying extra for Internet connection seems like a rip off. Good part is centrally located, bad part is the double elevator to get to the ground floor is cumbersome

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review

Dear Jean Paul B, Thank you for sharing your experience on Tripadvisor after your recent stay at Hilton Brisbane. I was pleased to read that you enjoyed many aspects of your stay. At the same time I was concerned to learn that you encountered some shortcomings in relation to your stay. I would like to take the opportunity to sincerely... More

Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for our 18 year wedding anniversary. Staff asked why we were there and sent a lovely bottle of sparkling as a surprise to our room. We also received late checkout upon asking. Concierge very good and overall service was excellent. Cost good - car parking @$55/night was a big expensive. Thankyou for a nice stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review

Dear Robert K, Thank you for taking the time to share your recent experience on Tripadvisor. We appreciate your feedback and again our congratulations on your wedding anniversary. I will share your comments with our team which they strive to ensure a positive guest experience is delivered at all times. We look forward to welcoming you back and having you... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Brisbane Hilton on Halloween as we were attending a party in the city and we wanted to make a special night of it. The advance purchase rate we got at the Hilton was the best price we could find out of all the 5 start city hotels and it included buffet breakfast for... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review

Dear Sophie M, Thank you for your kind review on Tripadvisor. It is great to read about your positive experience at the Hilton Brisbane. We are delighted to learn that you enjoyed our facilities. We truly hope to welcome you back to the Hilton Brisbane and provide you with another true Hilton experience. With kind regards, Ronald van Weezel General... More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner took me to stay at the Hilton in brisbane on the weekend for my birthday. Upon arrival our car was valet parked and where also offered to have our bags taken to our room (my partner never takes the staff up on this offer however!) we were then taken to the elevator and taken up by a staff... More

Was this review helpful? Yes 1
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review

Dear Danielle001989, Thank you for your kind feedback on Tripadvisor after your recent visit to our hotel. We have built our reputation on providing unsurpassed customer service and I am glad to read our team did contribute to give you the true Hilton experience. We hope you don't remain away for too long and we look forward to welcoming you... More

Crows Nest, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

On our arrival we were greeted with smiles and pleasantries from the Valet to check in. We had room service the food was divine. Then we were suprised to be presented with a complimentary bottle of Champagne to help celebrate our Anniversary. Felt very special and like we mattered not just a person in a room

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this review

Dear Teressa N, Thank you for taking the time to complete the survey on Tripadvisor and for sharing your comments from your recent stay at Hilton Brisbane. It is always pleasing to receive such positive feedback and trust I will share your comments with our team members. Should you return to Brisbane in the future, it would be a pleasure... More

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Additional Information about Hilton Brisbane

Address: 190 Elizabeth St, Brisbane, Queensland 4001, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Brisbane 4.5*
Number of rooms: 321
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TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Travelocity, Priceline, Hotels.com, Cheap Tickets, Agoda, Orbitz, HotelTravel.com, Despegar.com, Odigeo and Tingo so you can book your Hilton Brisbane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Brisbane Hotel Brisbane
Hilton International Brisbane
Brisbane Hilton International

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