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Hilton Brisbane

#24 of 163 Hotels in Brisbane
Certificate of Excellence
5.0 of 5
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190 Elizabeth St, Brisbane, Queensland 4001, Australia
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Hilton Brisbane
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Ranked #24 of 163 Hotels in Brisbane
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
849sylviab Cyprus
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1,266 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cyprus
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our Stay was in an executive room which gave access to the lounge. Evening drinks and continental breakfast make this a worthwhile investment. The room was large with a view over the Brisbane River and very tastefully furnished with a lovely fresh feel to it. The bed was perfect with wonderfully luxuriant pillows!

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Suva City, Central, Fiji
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hilton is a great place to stay for a upper tier business conference or meeting. It is very formal in attitude, staff are always willing to help, and the hotel design itself is fantastic. The rooms are excellent and the food at the restaurant is great. The advertisement of the free wifi is bit misleading as it only applies... More 

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Port Moresby, Papua New Guinea
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Whenever I visit Brisbane I stay at the Hilton. It is right on the Queen St Mall and in the centre of the CBD. Wonderful staff, providing great service. Friendly and helpful. I use the valet parking service which is hugely convenient. The Executive lounge has a stunning outlook. Plus I just love the Honours Program!!!

Review collected in partnership with Hilton Hotels & Resorts

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ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear blackcatpng, Thank you for taking the time to share your recent experience on Tripadvisor. It is great to learn that Hilton Brisbane is your first choice and I will personally make sure to share this with our team which they strive to ensure a positive guest experience is delivered at all times. We look forward welcoming you back soon.... More 

West Yorkshire
Top Contributor
91 reviews 91 reviews
55 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had an unfortunately bad experience at another hotel in Brisbane so went to the Hilton to find a room at the last minute. We explained our dilemma and the staff were extremely helpful in finding us a room, even though they were very busy. They showed us a couple of different room options and we booked in for 2... More 

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ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear FionaVictoria1, Thank you for your review, I was pleased to see that you enjoyed your stay at Hilton Brisbane and hope to see you back on future travels. Best regards, Chris Partridge More 

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just one night while passing through Brisbane. Needed something in the centre of the city and the Hilton was perfect. Close to Queen St mall, beautifully appointed public areas and stylish rooms. Comfortable king bed as always. Arrived on an early morning flight and was grateful that a room as already available. Booked a disabled room as I'm on crutches.... More 

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ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear Wayne Daubney, Thank you for posting your review. I am pleased to read you enjoyed your stay and our team's hospitality. It is great to see that the team made your stay as comfortable as possible and we hope you will be soon walking without crutches again. We look forward to welcoming you back one day. Best regards, Chris... More 

Adelaide, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My partner and I stayed at the Hilton Brisbane for 4 nights with a TravelZoo deal. From the moment we stepped into the hotel we were greeted by a concierge with exceptional service and that level of service continued for our entire stay. The staff were friendly and helpful and went out of their way to make our stay special.... More 

Was this review helpful? Yes 1
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear Nicola W, Thank you for letting us know about your experience at Hilton Brisbane. It is great to learn that you were satisfied throughout your time with us. On behalf of the team, we look forward to welcoming you back to the Hilton Brisbane and have you stay with us again. Kind regards, Chris Partridge More 

Cairns, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Hotel cleanliness and service was excellent, but if you don't like glass elevators on the outside of buildings, I would suggest you find somewhere else to stay. There was no instructions given on how to use the room card in the elevator.

Review collected in partnership with Hilton Hotels & Resorts

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ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear Lindsay S, Firstly I would like to thank you for taking the time to complete a review on Tripadvisor. I appreciate your feedback as it assists the hotel team greatly to understand where we can do better. I was disappointed to read about the inconvenience caused using the lifts and sorry that you were not assisted with being escorted... More 

GLOSSODIA, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The service at this hotel is exceptional. From check-in to check-out you are treated like royalty. All staff go above and beyond to make your stay one to remember for all the right reasons. The facilities are definitely 5 star and the food is delicious. If you haven't stayed at the Hilton Brisbane, give it a go. You wont be... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear Gregory P, Thank you for your recent stay here at our property. So glad you were able to experience our authentic Hilton hospitality and that our team contributed to a memorable stay. We look forward to seeing you back soon. Best regards, Chris Partridge More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I would definitely recommend this hotel for its location and room quality. Location of this hotel is perfect. Situated between Queen Street Mall and Elizabeth Street. 2 Blocks from Central Station (direct rail line to the airport) and 2 blocks from the Riverside precinct (lots of restaurants and bars located on the river). The Hotel Lobby is located on Level... More 

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ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear MJG00775, Thank you for your review, I was pleased to see that you enjoyed your stay at Hilton Brisbane and hope to see you back on future travels. Best regards, Chris Partridge More 

Rockhampton, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We have always enjoyed our stay at Hilton Brisbane. It is located as close as you can get to the Queens Street Mall and ten minutes by taxi to any other inner city entertainment or eatery and if you need it the Wesley Hospital! Enjoy...

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this review

Dear William O, Thank you for providing feedback on your recent stay at Hilton Brisbane. It was great to see that you enjoyed our location and we look forward welcoming you back soon. Kind regards, Chris Partridge More 

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