Stayed here for a business trip - having stayed many times before, it's good to see the modernisation works have improved the place, especially the restaurant which was very good both for lunch and breakfast. Rooms are a really good size and have all the amenities you require and bathroom also well laid out (but with only a shower). Staff...
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We stayed at this hotel many years ago, but it has been completely modernised and it is very pleasant. We took a special offer 50% off weekends so booked an executive club room. The room was very nicely furnished and the en-suite was well equiped and furnished (no bath). The twin beds were very comfortable and the air conditioning worked...
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I believe this is a good choice of hotel in Brisbane for a few factors.
It is centrally located. I don't think you can find a hotel with better location in Brisbane. You walk down and it is the Queen street mall.
The rooms are very nicely furnished. They are very clean with modern design!
The hotel staff are friendly...
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Dear BforBoy
Thank you for taking the time to place a review on Trip Advisor.
We appreciate your feedback in particular about our Internet Service. We have very few issues with our internet provider considering how much use it gets however we will address your comments with them to find out what happened in your case and ensure there is...
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We have stayed at the Hilton a few times for business and recently pleasure and we will never stay again, the customer service from the executive level and restaurant is fantastic but the service at check in and out and also room service is not anything I would talk about. We were lied too and deceived.
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Dear Natalie H
Thank you for taking the time to place a review on Trip Advisor.
I was pleased to read your kind words about the team in our Restaurant and Executive Lounge. However I note your comments about our Front Desk. We would appreciate an opportunity to discuss this further if you would like to contact the hotel directly....
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This Hilton is one of the only big name Hotels in Brisbane. It is Slick, Clean and Professional.
It is in downtown Brisbane and is adjacent to a large outdoor shopping mall, there are plenty of nice bars and restaurants nearby to select on a nightly basis. The building like most Hiltons in Australia are on the older side, but...
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Dear Bjr-au
Thank you for taking the time to place a review on Trip Advisor.
It was very pleasing to read that you enjoyed your stay and we appreciate your kind words about our refurbishment.
We look forward to welcoming you back when your travels bring you back to Brisbane.
Kind regards
Martin Kendall
General Manager
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Great location, one side opens onto Queen St Mall. The hotel itself is an older building but inside is fantastic. The suits are just great
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Dear Todd4
Thank you for taking the time to place a review on Trip Advisor.
It was a pleasure to read that you enjoyed your stay and appreciated the benefits of our major hotel refurbishment last year.
Hopefully we will get a chance to welcome you back at some time in the future.
Kind regards
Martin Kendall
General Manager.
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Checked in about 10.30pm after flying to Brisbane, a day of interviews and dinner with a client. I was tired, already thinking about tomorrow's early start and then......"welcome back". You'll feel the stress just drop away as you walk into this great hotel with a friendly smile and greeting from all the staff, a quick and efficient check-in, good lift...
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Dear Davred
Thank you for taking the time to place a review on Trip Advisor.
I was delighted to read that you enjoyed your stay and appreciated the benefits of our recent major refurbishment. Your feedback is welcome and we will look at the A/C unit as it should not be noisy after the recent work.
Your support of the...
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We recently stayed at this lovely hotel, sadly for only one night. I have stayed here many times before and I have never been disappointed! From the moment we arrived we were made to feel special. Our (large amount of) luggage was whisked away by the concierge. We were checking in at 7am, and expected to have to leave our...
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Dear Jasminette
Thank you for taking the time to place a review on Trip Advisor.
It was a pleasure to read such kind words about your recent stay and how well our team members led by Majella and Adam looked after you. They will be delighted to receive your comments.
Thank you for your support of the Hilton while visiting...
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My current business trip sees me visiting 6 Hiltons across 3 continents in 10 days; so I'm really seeing the contrast between different properties.
There was nothing 'wrong' with my stay, but I definitely see room for improvement here.
My biggest issue is that even my Executive Floor room did not have a bath, just a shower. I guess this...
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Dear Wozza2404
Thank you for taking the time to place a review on Trip advisor.
It was very pleasing to read that you were well looked after by our team members during your recent visit. I note your comment about the lack of bath. Our Executive Rooms have a mixture of different configurations including rooms with baths. Upon your next...
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Last time I stayed here it was being refurbished and what great success it was.
This is a rare 5 star rating from me and the hotel really deserved it.
Centrally located it is now a Mecca for modern comfortable style.
The rooms are large comfortable and mine had a great view.
The exec lounge is by far the best...
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Reviewed August 17, 2011
Dear thefrequenttraveller
Thank you for taking the time to place a review on Trip Advisor.
As a guest who experienced the disruption of our refurbishment last year, I am delighted to read that you returned and enjoyed the finished product which we are very proud of.
We look forward to welcoming you back again on your next visit to Brisbane....
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