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Hotel Jen Brisbane

4.5 of 5
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159 Roma Street, Brisbane, Queensland 4000, Australia (Formerly Traders Hotel, Brisbane)
Hotel Jen Brisbane
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Ranked #28 of 165 Hotels in Brisbane
A recent review
5 of 5 stars reviewed yesterday
gynger Rome, Italy
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560 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rome, Italy
Contributor
19 reviews 19 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent 2 night at this hotel and I absolutely recommend it. Brand new hotel in if in the city, just next to the Roma street station. Comfortable bed and pillows, big bathroom and clean room. Essential but excellent

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Singapore, null, Singapore
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed in Hotel Jen twice during my trip, once as a group of three and the other time alone. I have to say the hotel is fantastic in terms of accessibility (right in the same building as Roma Street Railway Station with a direct link to the airport by train and a mere 10min walk to the city centre).... More 

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Hervey Bay
Top Contributor
68 reviews 68 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had an unexpected stopover in Brisbane. Hotel Jen was the most convenient place to catch train to airport next day. Staff were very welcoming and checkin was smooth. We were also able to purchase train ticket to airport from front desk, less hassle. Our room for three was spacious enough. The beds comfortable. The bathroom had plently of hot water,... More 

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Canberra, Australian Capital Territory, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is only a few minutes walk from Roma Street Station from where the trains go to the airport in less than 30 minutes.There is a helpful indicator board in the hotel lobby advising the time of the next train. The location in the heart of Brisbane gives you access to a wide range of places to eat within easy... More 

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Hyderabad, India
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel Jen, Brisbane is a nice hotel to stay for business visits. Good service, close to the train station and close to the city places. I had an enjoyable stay twice. The breakfast is the same all days. Hope they add some variety in this everyday.

Review collected in partnership with shangri-la.com

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Honiara, Makira, Solomon Islands
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I got booked into Hotel Jen by chance not plan-- but I couldn't have been more delighted that I did. From the first night of almost ten days there, I was impressed. Staff at all levels are welcoming, polite, and smile with their eyes. I enjoyed the large airy rooms, working spaces and lots of plug in points. There was... More 

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Charlottetown, Canada
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I was warmly welcomed at reception and check in was quick and efficient. There are a lot of nice touches with this hotel including chilled urns of complimentary water and ice tea in the lobby. The whole hotel has a nice vibe and feels like a boutique hotel. The room was spacious, clean and well appointed including premium coffee pods... More 

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Jen H, General Manager at Hotel Jen Brisbane, responded to this review

Hi Terry S, Thanks for taking the time to review your stay and for noticing my simple pleasures like the iced tea in the lobby, it's small touches like this I want all my guests to enjoy every time they stay. If you're ever in town again be sure to drop in and say hello, I'd be happy to host... More 

Mullumbimby, Australia
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights and the hotel could not really be faulted. The Big surprise was that the standard of food from the in house dining was outstandingly good and excellent value, we had room service twice, to boot. Stay there again anytime in Brisbane the location is the best.

Was this review helpful? Yes 1
Jen H, General Manager at Hotel Jen Brisbane, responded to this review

Hi yumidesign, Thank you for taking the time to review your stay, it was a pleasure having you. Thank you for your positive comments about in-room dining, I'll have to tell chef and my team they delivered 5 out of 5 service to you. I hope to see you again! - Jen More 

Adelaide, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel Jen was just lovely. Staff were very friendly and accommodating, meals delicious and cooked to perfection, room very spacious and clean. The air conditioning was a little noisy but overall, our experience here was excellent. Great position within the city, too. Highly recommended.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Mackay, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for two nights. We chose this hotel because it was close to the train station and couldn't have been happier with our selection. The room was quite spacious and very clean. Unfortunately we overlooked the railway station and though not terribly noisy we could still hear the trains. This would not be a deterrent to... More 

Was this review helpful? Yes 1
Jen H, General Manager at Hotel Jen Brisbane, responded to this review

Hi anniemay92, Thank you for taking the time to review your stay, it's great to hear you were happy with your room aside from the railway station noise. We have installed innovative soundproofing curtains which aim to decrease external noise. Although the next time you book you can request a room on the Roma Street side, I think you will... More 

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