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Jephson Hotel

4.5 of 5
Hotel website
63 Jephson Street | Toowong, Brisbane, Queensland 4066, Australia
Jephson Hotel
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Ranked #38 of 165 Hotels in Brisbane
A recent review
5 of 5 stars reviewed 2 weeks ago
SmithersinAU Auckland, New Zealand
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116 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland, New Zealand
Top Contributor
56 reviews 56 reviews
56 hotel reviews
329 helpful votes 329 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great boutique hotel. The manager Mike Barrel handled the booking emails personally, and there he was at reception when we checked in. This is very and nice personalised service that you find almost nowhere anymore these days. I thought it was his hotel, as he runs it like it is his own. Location would be hard to... More 

Was this review helpful? Yes
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you so much for your fantastic feedback. We are so please you enjoyed our friendly service as this is extremely important to us. We will also investigate the noise beside the laundry to make sure guests don't get woken up. Many thanks Georgina More 

Wollongong, Australia
Top Contributor
75 reviews 75 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A superbly presented hotel in a well situated position. Right across the road from the Coffee Club and in the Toowong village this is a little out of the centre of Brisbane but is well situated. Staff were quietly efficient and responsive to our requests. Each room has its own reverse cycle a/c which is welcome in Brisbane's climate. many... More 

Was this review helpful? Yes
Georgina T, General Manager at Jephson Hotel, responded to this review

Hi Morgan Thanks so much for your feedback and we glad you enjoyed your stay. We appreciate you letting everyone know our great location and our friendly service. We look forward to seeing you again Morgan. Kind regards Georgina Terepai More 

coff's harbour
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 16, 2015

As a cental location for Business in Brisbane you can not go wrong. Food amazing Room spacious and lots of choices. Interconnectiong ones. Bar. ............ Nothing I would say. Plus fantastic calm customer service ........... Parking off road. What more do u need!

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Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you so much for your lovely feedback. We always enjoy wonderful customers like yourself and we look forward to catching up again soon. Many thanks Georgina Terepai More 

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 26, 2015 via mobile

Internet is something we now expect The Jephson in tricky as they say complimentary internet,now for the stinger,you get 200mb complimentary then its $5 an hour.Another grip I have is credit card surcharging, again not made clear.As for the room it was clean an comfortable, the bathroom was filthy especially around the toilet an shower.I've left the best for last,The... More 

Was this review helpful? Yes 1
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you for taking the time to respond. We were surprised with some of your comments about the rooms and our head of housekeeping has done a full stock take of our rooms. Normally we receive a 5/5 for cleanliness so we are very sorry you were disappointed. For leisure guests they receive 200mb per day free of charge,... More 

Roma, Queensland, Australia
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 25, 2015

Stayed for 2 nights - first solo in a 1 bedroom, and 2nd as a family on the 4th floor in a 3 bed unit. All very spacious and well appointed. Ate dinner at the restaurant and the food presentation and taste was excellent. Friendly service. A fair bit of road noise as on a corner, but that is a... More 

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Georgina T, General Manager at Jephson Hotel, responded to this review

Hello We are so glad you enjoyed our apartments and thank you very much for your feedback. We look forward to seeing you again soon. Kind regards Georgina Terepai More 

Hervey Bay
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 7, 2015

We normally stay in Brisbane's CBD motels but circumstances meant we recently stayed at the Jepson Hotel in Toowong. The price was what grabbed us - reasonably cheap and with free parking. Reception staff were friendly, efficient and made us feel welcome. We chose a hotel room and were impressed at how spacious it was. You could comfortably stay here... More 

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Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thanks so much for such informative feedback. We are so please you ventured out of the city to stay with us. We like it when people come and experience Toowong as there is great shopping and restaurants near by. The RE and Regatta Hotel are also great watering holes. Next time you might want to try to XXXX Brewery... More 

Kathu, Thailand
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 6, 2015

The room was on the 4th floor with a nice balcony with table and chairs. The hotel is on the corner of two streets and there is a grocery store across the intersection. Coin op laundry on each floor, which was handy. The hotel has underground parking. When I asked the reception to get me a taxi, it arrived in... More 

Was this review helpful? Yes 1
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello We are so please you enjoyed your stay and our service. We really appreciate your feedback and we look forward to seeing you again soon. Kind regards Georgina Terepai More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2015

Terrific training room on 6th floor with loads of natural light and spill out onto terrace with views of hilly Toowong. Rooms well maintained, comfortable, and roomy. Although my safe was locked out, & ironing board in need of maintenance, easy fixes. Ate at restaurant & bar, 10/10 for the crusted fish, mouth watering thinking about it again!

Was this review helpful? Yes
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Carolyn We are so glad you enjoyed our hotel and conference facilities. We are also pleased you enjoyed our restaurant. We are receiving great reviews and we thank you very much for taking the time to give feedback. We look forward to seeing you soon. Kind regards Georgina More 

Sasolburg, South Africa
Top Contributor
85 reviews 85 reviews
16 hotel reviews
311 helpful votes 311 helpful votes
4 of 5 stars Reviewed January 5, 2015

It was my first stay at this hotel and I was happy with the room. The location was convenient with a number of shops and restaurants in the immediate vicinity. On checking in (arriving very late in the evening due to flight delays) the receptionist provided detailed information about the hotel and associated services in a very friendly and professional... More 

Was this review helpful? Yes
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you so much for your response. We are glad you enjoyed our accommodation. We look forward to seeing you again and thanks for giving everyone some tips. Kind regards Georgina Terepai More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2014

I stayed at the Jephson to be close to the city. I was a bit apprehensive given that we people presume that only excellent accommodation can be found in the CBD. The Jephson offered up market accommodation and parking and to top it all an amazing restuarant to have a business dinner for a large group. Just down the road... More 

Was this review helpful? Yes
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Rita Happy New Years! Thank you so much and we are glad you enjoyed your stay and our restaurant. Free parking in the city is a plus and we hope to see you again. Kind regards Georgina Terepai More 

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