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Jephson Hotel

#36 of 163 Hotels in Brisbane
Certificate of Excellence
63 Jephson Street | Toowong, Brisbane, Queensland 4066, Australia
Hotel amenities
1 room 1 adult
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Jephson Hotel
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142 Reviews from our TripAdvisor Community

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Perth, Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great staff, value for money, nice and clean with good sized rooms, very convenient for my business trip. Good amenities nearby. If you're a smoker a lovely balcony or just enjoy the fresh air, although busy traffic never heard a thing as double glazing helped keep out the noise.

Helpful?
Thank Sandy S
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you very much for your great feedback. We look forward to seeing you again soon. Kind regards Georgina Terepai More 

Melbourne, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were greeted by friendly and helpful staff, the building seems quite new so first impression was it was fresh, clean and modern. Our room was modern and clean with expected amenity of a hotel style room, small fridge, kettle and glasses and cups, coffee, tea, milk and mini bar, iron and ironing board. Generous wardrobe, pleasant bathroom with good... More 

Helpful?
Thank Leo W
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Leo Thanks so much for writing the review. We enjoy having lovely guests stay with us, and we take great pride is giving excellent customer service. The car parks, ample shopping and lots of restaurants are definitely a bonus. We will also investigate the beds too, as this is unusual. We look forward to seeing you again soon. Kind... More 

Portsmouth, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked here for 1 night 2 bed suite. Staff at reception very helpful for travel advice into the city centre. Train station 5 mins walk away and 10 mins to city centre. Very clean hotel parking easy breakfast at 6-30 onwards is useful

Helpful?
Thank leanneb68
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you so much for your feedback. We hope you have time to catch the ferry next visit. We look forward to seeing you again soon. Kind regards Georgina Terepai More 

Republic of Singapore
Level Contributor
3 reviews
5 of 5 stars Reviewed January 3, 2016

This was my 2nd stay here after one and a half year ago. We loved the hotel stay as it is very near to Toowong Village Mall and the train station. The location is very convenient for us to travel to University of Queensland even without a car. The hotel is clean and has car park for us if we... More 

Helpful?
Thank chattel8
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you for your lovely feedback. It's wonderful when our staff are acknowledged for outstanding service. I have congratulated Olinda on her service and when Mike get's back from holidays I will certainly let him know. We look forward to seeing you next time. Kind regards Georgina Terepai More 

Australia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 19, 2015

I have stayed at the Jephson Hotel since 2011. I have mixed reviews. Sometimes you the whole experience is great, others not so. The rooms are very comfortable and modern. Customer service is a little on and off again.

Helpful?
Thank healthjackie
GeorgieT18, General Manager at Jephson Hotel, responded to this review

Hello Jackie Thanks very much for your feedback. I would love to have a chat as we pride ourselves on excellent customer service and we strive you receive this on every stay. We are always looking at how we can improve. We hope you have a great New Year and we look forward to seeing you soon. Kind regards Georgina... More 

Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

Reasonably priced hotel in the centre of Toowong, which is located close to shops and cafes. Rooms are large and well appointed and were clean with neutral decor. Wifi is fast and reliable and staff are friendly. A good place to stay. We didn't eat in the restaurant, but fellow travellers reported a positive dining experience.

Helpful?
Thank EmptyseaNZ
GeorgieT18, General Manager at Jephson Hotel, responded to this review

Hello We are glad you enjoyed the local surroundings and our friendly staff. Next time you must try our restaurant as we always say it's the best kept secret in Brisbane. We hope to see you again soon. Kind regards Georgina Terepai More 

Sydney, Australia
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed December 14, 2015 via mobile

Our family of 5 booked a three room suite on the 4th floor. The rooms were basic and clean. You cannot completely block out the light from outside so the rooms were bright from 5 am onwards. The outside coloured lights that flashed all night were a little annoying too. Breakfast looked good but the kitchen was overwhelmed by the... More 

Helpful?
Thank Malcolm B
GeorgieT18, General Manager at Jephson Hotel, responded to this review

Hello Malcolm Thank you for the feedback. Yes Brisbane is under major construction and Toowong is hot on the radar for investors for all the right reasons. You can easily walk to the train ferry and buses and you are only minutes to the city centre. Plus their are great restaurants and shopping in Toowong. Hopefully next time you will... More 

Chinchilla, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 2, 2015

The location is excellent if you are doing business around Brisbane. Parking costs in the city are extreme to say the least. This property is located within easy walking distance of many restaurants and shops. Public transport is at the front door.

Helpful?
Thank Kinevil
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you very much for spreading the word about our free parking. In Brisbane this is a huge plus. Transportation in abundant here and next time try the City Cat, as it's only a 10 minute walk and you can travel the city on the water instead of the roads. A bonus too, is you can stop at the... More 

Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 2, 2015

It was a really convenient location for our stay and reception staff was helpful at checkin. Our room was clean and fresh and at the rear of the hotel on the first floor. Even at the rear we chose to keep the balcony door closed, the traffic noise was constant. Rooms higher up may be the go. The was free... More 

Helpful?
Thank Pmcnich
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you for your feedback. Yes we are centrally located in Toowong and short walking distance to Toowong Village and the train. It's a great hotel if you would like to be close to the city, but still experience the local way of life in Brisbane. We are so please your enjoyed your stay and we look forward to... More 

Sunshine Coast, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 23, 2015

What a fabulous boutique hotel! I had the pleasure of attending a luncheon at the Jephson Hotel last Thursday and I have to make comment that the staff were amazing, and in particular 2 housekeeping staff who I met on seperate occassions on my trips to and from the carpark. Polite, Professional and Couteous...Just wish I asked for their names.... More 

Helpful?
Thank Vikki D
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Vikki Thank you for your wonderful feedback. Our housekeeping staff have been employed for the hotel for a long time and are a huge asset for us. Our F & B team are amazing too. We pride ourselves as being one of the best kept secrets in Brisbane and we hope more people will discover us. Thank you for... More 

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