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Spicers Balfour Hotel

Travelers' Choice award winner
5.0 of 5
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37 Balfour Street, Brisbane, Queensland 4005, Australia
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1 room 1 guest
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Spicers Balfour Hotel
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349 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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  • All months
    (349)
  • Mar-May only
    (88)
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    (108)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (86)
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Emerald
1 review
5 of 5 stars Reviewed 1 week ago NEW

Oasis type accommodation in the interesting part of the Brisbane design and art precinct. Very thoughtful attention to detail and comfort with excellent dining and friendly staff. Short walks to transport sites and business. And at the end of the day back to your oasis!

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_Spicershotels, Manager at Spicers Balfour Hotel, responded to this review

Dear kerrybronwenh, Thank you for taking the time to write your review. It was so nice to see that you felt the hotel was an 'oasis' , something that we hope every guest feels. It was also pleasing to read that you noted our attention to detail as it is something that is fundamental to the Spicers Group. We look... More 

Melbourne
Level Contributor
128 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I am hotel crazy and wanted to try this relativly new boutique hotel in Brisbane where I rarely travel.I was excited to visit and had high expectations after reading various favourable articles over recent months.Sure I visited on a Sunday but at a well run hotel this should make no difference.The place was stale,flat,empty and offered no attraction or enjoyment... More 

Review collected in partnership with this hotel

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GM_Spicershotels, Manager at Spicers Balfour Hotel, responded to this review

Dear Christopher R, Thank you for taking the time to submit your review. It was very disappointing to read that you didn't enjoy most aspects of your stay. We strive to ensure guests have a pleasant and relaxing experience so it very concerning that your opinion of the hotel was so low. I have shared your feed back with all... More 

Verrierdale
1 review
5 of 5 stars Reviewed 1 week ago

Stunning food, great accommodation with absolutely OUTSTANDING service. Staff training obviously is very important to Spicers, as every single staff member, bar none, was brilliant. We needed to leave early each day, so hit the restaurant early but this was not a problem, absolutely accommodating on every level!!

Review collected in partnership with this hotel

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GM_Spicershotels, Manager at Spicers Balfour Hotel, responded to this review

Dear tonyjuank, Thank you for taking the time to submit your review. Thank you also for your kind words regarding your stay, especially in relation to the service, as it one of the more vital aspects of the Spicers experience. We look forward to welcoming you back soon. Warm regards, Sam More 

Carrara
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful property and an overall excellent experience. The staff are all very friendly and provide excellent service, and the dinner and breakfast was of 5 star quality - absolutely delicious all round. The Rooftop bar is a particular highlight, great service and canapés with your drinks, as well as an honesty system so that you can help yourself to drinks... More 

Review collected in partnership with this hotel

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GM_Spicershotels, Manager at Spicers Balfour Hotel, responded to this review

Dear haylz332, Thank you for taking the time to write your review. It was lovely to see that you enjoyed your stay, especially your comments about the staff. It was also pleasing to read that you liked the honour bar system as we feel it is a great way to make people at home. We look forward to welcoming you... More 

Yanchep
1 review
5 of 5 stars Reviewed 1 week ago

The best 5 star hotel experience ever! The worst part is having to say goodbye. Oh and dont forget to try the 5 course dining its amazing! Cant wait to return for our next adventure, thanks again spicers!

Review collected in partnership with this hotel

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GM_Spicershotels, Manager at Spicers Balfour Hotel, responded to this review

Dear cameronmelissag, Thank you for taking the time to submit your review. It was fantastic to read that you enjoyed your stay. It was also so nice to see that you had the new tasting menu, we are expecting great things from it. We look forward to welcoming you back soon. Warm regards, Sam More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment you arrive the staff make it feel like you have arrived home. I have stayed several times before and in the morning the staff know what sort of juice and tea to bring to the table for breakfast - the roof bar is just the best place to unwind at the end of the day. Only nine... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GM_Spicershotels, Manager at Spicers Balfour Hotel, responded to this review

Dear Chris S, Thank you for taking the time to write your review. It was so pleasing to read your comments as we certainly do strive to be the best! Thank you also for being such a regular guest, I know the staff love looking after you. We look forward to seeing you again soon. Warm regards, Sam More 

Melbourne
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A girlfriend and I shared a twin room for the dinner and breakfast package. An experience made memorable by the attentive, friendly and quietly efficient staff - every person we encountered was a pleasure. Our room was a little dark for our taste, though tastefully decorated and furnished. Some rather prominent stains on the sofa seemed a strange oversight. The... More 

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Sam G G, Manager at Spicers Balfour Hotel, responded to this review

Dear Zentriplet, Thank you for taking the time to write your review. We were pleased to see that in general, you enjoyed your stay, most notably your interaction with the staff which is the cornerstone of the Spicers philosophy. I can only aplogise for the noise that emanates from the kitchen. We strive to keep this to a minimum but... More 

Highfields
1 review
5 of 5 stars Reviewed 2 weeks ago

Great romantic weekend away, super soft comfy bed, was welcomed & felt relaxed from the first moment we walked in, great food & drinks, just felt happy & really enjoyed being there, will come back for sure again. Happy days.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sam G G, Manager at Spicers Balfour Hotel, responded to this review

Dear crliz, Thank you for taking the time to write your review. It was fantastic to see that you felt relaxed the moment you arrived and continued to enjoy the property throughout your stay. It was also pleasing to see that you enjoyed the food and drink which is an integral part of the Spicers experience. We hope to welcome... More 

Maroochydore, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Tranquil, perfect, warm and welcoming. Loved it. Could not fault the quiet attentiveness of staff. Loved enjoying a special glass of bubbles on the rooftop bar. Room and food excellent.The personal touch of emailing the day before to ask of any requirements and then taking the time note of them. Will definitely spoil myself again . Thank you .x

Was this review helpful? Yes
Sam G G, Manager at Spicers Balfour Hotel, responded to this review

Dear Sassistef, Thank you for taking time to submit your review. It was so lovely to see that you had the 'perfect stay' . It was most pleasing to see that you enjoyed the little personal touches we endeavour to perform, hopefully it makes for a more enjoyable stay. We look forward to welcoming you back soon. Warm regards, Sam More 

Hamilton
1 review
3 of 5 stars Reviewed 2 weeks ago

A beautiful Hotel with attentive staff, delicious breakfast and in a fabulous location. The only thing that let down our stay was the poor quality of the cleanliness of the room. Disappointing, considering it could have been perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sam G G, Manager at Spicers Balfour Hotel, responded to this review

Dear nicholasf709, Thank you for taking the time to write your review. We were very disappointed to read your comments in regards to the cleanliness of the room. We pride ourselves on all facets of the hotel experience so please accept our sincere apologies. Your comments have been passed onto the housekeeping team to ensure that these situations do not... More 

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