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Quest Ascot

Cnr Lancaster Rd & Duke Street | Ascot, Brisbane, Queensland 4007, Australia
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56 Reviews from our TripAdvisor Community

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    5
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Perth, Australia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We needed somewhere for a night stopover on our way to USA. My colleague came up with this place and booked us in. I am booking next time! Ok, so it's not fancy, and it's not expensive either so fairs fair. We laughed after having to get our keys from a safe outside the office, dragging our cases up the... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 27, 2015

I stayed for a few nights and didn't sleep well at all. The rooms on Lancaster Road are noisy with road traffic after 4am and the first train blows its horn at 5:44am precisely each day. Too bad if you want to sleep in. One night I woke at 1am to hear Bugs Bunny saying "that's all folks!". The guy... More 

Was this review helpful? Yes
questascot, Manager at Quest Ascot, responded to this review

Dear Alan, Thank you for your time and writing . Your feedback is important to our business. The property will have a major refurbishment this year. We hope the next time when you come you will have a better experience. Quest Ascot management More 

Australia
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 7, 2015

I regularly stay in studio apartments in Australia and Europe and am accustomed to having a room with some semblance of a kitchen attached, not an old fashioned motel room with a microwave and toaster augmenting the fridge and kettle (which incidentally has to be filled by the cupful as it doesn't fit under the bathroom tap, and because there... More 

Was this review helpful? Yes
questascot, Manager at Quest Ascot, responded to this review

Dear guest, We are very sorry for a air condition leakage. As plan Quest Ascot will have major refurbishment this year. Balcony will be divide, studio room will add kitchenette ETC. It will change a lot when you come next time to Brisbane if you still choose Quest Ascot. More 

Travelers are raving about these Brisbane hotels

Top Contributor
141 reviews 141 reviews
43 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed January 22, 2015

The position is very good for access to the race tracks as well as the airport, walkable to restaurants and convenient shops. Parking is on site and free a bonus. As well many of the alternative properties are located on Kingsford-Smith Drive and might be noisy. I would have scored higher but the room we were allocated was clean but... More 

Was this review helpful? Yes
questascot, Front Office Manager at Quest Ascot, responded to this review

Thank you for your feed back. We are glad you given us cleanliness thump up. The property will have major refurbishment this year and benefit for all the guest. See you next time. More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 1, 2015

Yep, it is a bit old and could do with an update, but our room was clean, reasonable priced and the management was very helpful and friendly. Bed was awesome, so comfortable. Great for a quick night before or after a flight because it is close enough to the airport without being right next door.

Was this review helpful? Yes
questascot, Manager at Quest Ascot, responded to this review

Thank you for your feed back. We are delight you have choose Quest Ascot. The property will have major refurbishment this year. See you next time. More 

Melbourne
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 28, 2014

Stayed here for 1 month for work purposes and the place was good. Stayed in a studio room, which wasn't that bad. The room that I stayed in was big enough for 1 person but it probably need a good update in the future especially the bathroom. The pool area was good, they have a bbq near the pool but... More 

Was this review helpful? Yes
questascot, Manager at Quest Ascot, responded to this review

Dear Guest, Your feedback is valuable to us.. We definitely have one of the best locations in town. Property is scheduled for renovation soon.. We look forward to offering you more enjoyable stay. Quest Ascot Management.. More 

Surfers Paradise, Australia
Top Contributor
83 reviews 83 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 23, 2014 via mobile

This place is probably in the quieter part of ascot and is reasonably priced. The decor is dated but the room was clean. Good for an overnight stay. On-site parking was free and it's close to Racecourse road shops.

Was this review helpful? Yes
questascot, Manager at Quest Ascot, responded to this review

Dear Guest, We appreciate your feedback about your recent stay. Property is scheduled for renovation soon. We look forward to offering you more enjoyable stay. Quest Ascot Management.. More 

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 14, 2014 via mobile

This place is in very great need of updating. It is old and very tired. As an example of their attitude to maintenance, rather than fixing the cistern which kept on running, they had put a sign on it (which looked like it had been there a while) saying "if the toilet keeps running, press the button again". There is... More 

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questascot, Manager at Quest Ascot, responded to this review

Dear Bob, Thank you for your feed back. The water issue had been well noted and been put to the management for immediate action. Quest Ascot More 

Queensland, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 25, 2014

Quest have 2 buildings - we stayed in the one positioned on Racecourse road which is similar to a block of 4 duplexes. Unit one has a large outdoor area that overlooks the street which is nice. Spacious kitchen & living although it does look like it's had a cheap renovation or previous guests have given the place a hard... More 

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questascot, Manager at Quest Ascot, responded to this review

Thank you for taking your time to review our property. We are always pushing to improve, and your feedbacks are our valuable assets. We agree the Racecourse Rd apartments are truly in need of a major overhaul. This is why we have taken them off our inventory list for proper maintenance. Again thank you for the feedback, and hope to... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 19, 2014

Very noisy, not good value, stairs unsuitable for elderly travellers - stayed Sat 9/8/14 Just be fully aware before booking at Quest Ascot that some of the rooms are privately owned and rented and the one beside our room was 'party central' on the Saturday night we stayed. We booked this motel for its location as we were all leaving... More 

Was this review helpful? Yes
questascot, Manager at Quest Ascot, responded to this review

In view of the present conditions and feedbacks, Quest Ascot management conducted a careful review and evaluation, which led to its decision to take the Racecourse Rd apartments off its inventory list for maintenance until further notice. This is to ensure QUEST standard, quality and service. Meanwhile, all incoming bookings are accommodated in our main building at Lancaster Rd (corner... More 

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