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All 161 Brisbane hotels

Novotel Brisbane Airport

4.0 of 5 Hotel   |   6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
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Novotel Brisbane Airport
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Ranked #17 of 161 hotels in Brisbane
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed November 11, 2011
zoev01 Canberra
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1,266 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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There are newer reviews for Novotel Brisbane Airport
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Senior Contributor
40 reviews 40 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 11, 2011

A colleague and I stayed at Novotel Brisbane Airport for four nights recently. Upon check in our corporate credit cards did not work. A problem with the bank and not our cards. Despite Novotel having records of us staying previously and our corporate headquarters being next door, the male person checking us in only allowed us room cards for one... More

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Auckland, New Zealand
Top Contributor
137 reviews 137 reviews
48 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed November 9, 2011

We had one night here, and enjoyed the modern room. Location is good for overnight stop adjacent to the airport, and a low cost shuttle was available. Also located adjacent to an outlet mall comple with good shopping available there. Good breakfast also. Free internet in the foyer. Fairly epensive hotel, but very convenient.

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A TripAdvisor Member
4 of 5 stars Reviewed November 9, 2011

Was looking for somewhere new to stay and thought we would give this hotel a go. Only $20 taxi fare from airport, staff were very helpful and informative on check-in. We ordered room service at 10pm, it was delivered rather quickly and was very well priced. The restaurant was very busy when we arrived, but the food was delicious. Love... More

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A TripAdvisor Member
4 of 5 stars Reviewed November 7, 2011

We chose this hotel for its proximity to the airport, as we had to catch an early flight next morning. It worked well for this purpose, including quick checkout and a reliable early morning shuttle service. (Even so, allow time for heavy early morning airport traffic). It would have been nice to experience its other facilities if we had more... More

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A TripAdvisor Member
1 of 5 stars Reviewed November 6, 2011

Very rude staff didn't receive the room I had requested in my booking. I am a Aclub gold card holder and I am meant to get my room request. They didn't care and wanted to charge me an additional $150 per night for a room upgrade. Very rude staff for the Accor group. I checked out. I am meant to... More

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review

Dear Traveller, Thank you for taking the time to post your review. I'm disappointed to hear that you found our staff to be rude. We work hard to provide excellent service and constantly review how our staff interact with our guests. We appreciate your feedback and I can assure you we will follow up with our front office team. A|Club... More

1 review
2 of 5 stars Reviewed November 6, 2011

I arrived with a very bad runny tummy and called room service in the evening to see if I could get some toast or plain rice. I explained my situation and was rudely told that the kitchen can only prepare what's on the menu. I tried again and he said the kitchen staff is 'inexperienced' and can't prepare anything that's... More

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17 reviews 17 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 5, 2011

Basically stayed here as early flight next morning. Novotel is what it is: very clinical, businesslike, lots of excellent so can't complain, all usual high class features. So all good! Was surprised they charged for bus to airport on top. Also suspect reception staff.

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Auckland, New Zealand
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 3, 2011

Convenient andwell appointed with large rooms, a rooftop pool and very good restaurant. Brisbane Airport has been poorly served with hotels for overnight stays, but this one really meets all needs. Only one niggle - an extra charge is made for payment with a credit card and one is invited to use another form of payment. For overseas visitors cash... More

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Cairns, Australia
Top Contributor
74 reviews 74 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 2, 2011

Service was excellent. Requests were dealt with promptly and politely. Close to the airport. Clean room. Comfortable bed. Close to a shopping centre (1 min walk). The cab ride is about $20 from the airport. Maybe I had a bad cab driver but he seemed put out when I asked to go to the Novotel...maybe not enough money for him!!... More

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11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 2, 2011

Stayed for one night between International flights as this was the most hassle free option but a Quick summary Transfer from Airport - 5 AUD each way Room - Good size, clean and comfortable - no bath shower only but at 230 AUD a night for what is essentially a place to crash just not value for money Staff -... More

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Additional Information about Novotel Brisbane Airport

Address: 6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel Brisbane Airport 4*
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Also Known As:
Novotel Brisbane Airport Hotel Brisbane

113 photos of this hotel

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Hotel & grounds (13)
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Room/suite (41)
Bathroom (15)
Pool/beach area (4)
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Room/suite (9)
Dining (3)
Pool/beach area (2)
Hotel & grounds (5)
Other (8)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Family Hotel in Brisbane #11 Romantic Hotel in Brisbane #15 Luxury Hotel in Brisbane #22 Business Hotel in Brisbane
Hotel Class
Official Description (provided by the hotel)
Ideally positioned as the only accommodation available within the Brisbane Airport precinct, the property is conveniently located in between the Gateway Arterial roads and adjacent to the DFO Shopping Centre. Featuring 157 modern rooms and suites, state of the art conference facilities, restaurant and bar, 24 hour reception and room service, and a large rooftop heated swimming pool. All rooms are stylish and tastefully decorated, offer air conditioning, work desk, mini bar, tea and coffee making facilities and LCD TV. Catalina Restaurant and Bar serves contemporary Australian cuisine and features a stylish bar with separate lounge area. For your relaxation the hotel offers a massage service, gymnasium overlooking the action of the airport, sauna and magnificent roof top relaxation terrace with glass sided lap pool. Explore the nearby attractions like the excitement of Eagle Farm and Doomben Race Courses, the city’s grandest extravaganzas at the Brisbane Entertainment Centre and the exclusive dining and shopping precinct at Portside Wharf and Cruise Terminal. ... more   less 
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