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Novotel Brisbane Airport

4.0 of 5 6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
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Certificate of Excellence 2014
Novotel Brisbane Airport
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Novotel Brisbane Airport
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1,324 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Novotel Brisbane Airport
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Lake Havasu City, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Novotel Brisbane Airport twice. Once when we arrived into Brisbane and a week later when we left. The hotel was situated right on the airport property which was good for us. The staff was very friendly and helpful. The room was very clean and quiet.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review

Dear Melanie W, Thank you for choosing to stay at the Novotel Brisbane Airport on your recent overseas adventure, I hope you enjoyed your trip! I appreciate your comments on our hotel and staff, it's certainly lovely to hear and I hope we can welcome you back again soon. Best wishes, Alex Penklis General Manager More

Hong Kong
1 review
3 of 5 stars Reviewed 2 weeks ago

Good hotel for business trip as located next to the airport. Tidy, quiet room and free wifi and free parking provided. Lack of quality food so better fill up your guts before check in. Pure for business trip only.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review

Dear Willie L, Thank you for reviewing your recent stay at the hotel. I appreciate your comments regarding meal options and will certainly discuss with our Executive Chef on how we can improve upon our current options. I hope we are able to welcome you back again soon on your next trip through Brisbane. Kind regards, Alex Penklis General Manager More

Dunedin, New Zealand
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a brief overnight stop during a transit between the domestic and international terminal. First pain was accessing the hotel - conflicting information was given by various people at the domestic terminal, some saying there was no shuttle and we'd have to take a taxi ($25+), others who thought there might be a shuttle. Eventually tracked down a shuttle... More

Was this review helpful? Yes
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review

Dear Rakhan, Thank you for taking time to review your recent stay at the hotel. I appreciate your feedback on transport to the hotel and will certainly take this on board as to how we can better communicate the options to our guests and I have also passed your comments regarding meal options to our Executive Chef. Thank you again... More

Auckland Region, New Zealand
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here because of an early flight the following morning so looking forward to a restful night. Got to sleep okay but woke up at 2am with neck ache. No problem - change my pillow. Unfortunately this was a problem. There is a card in the room titled "Pillow Talk", which lists the pillows available, but you have to call... More

Was this review helpful? Yes
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review

Dear harrisle, Thank you for taking time to review your stay at Novotel Brisbane Airport. I appreciate your feedback on our Pillow Menu. We understand that one type of pillow does not suit all guests which is why we offer alternatives should you have a particular favourite. Our Reception Team is available 24 hours and would have been all too... More

Canberra, Australia
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Why 'almost'? To my knowledge, this is the nearest quality hotel to the airport and offers the traditionnal comfortable, if somewhat bland, experience common to most airport hotels. Unfortunately the location is not quite as convenient as it might have been unless you are a fan of DFO outlet malls. It is much too far to walk from either terminal... More

Was this review helpful? Yes 1
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review

Dear binliner, Thank you for choosing to stay at the hotel on your recent trip through Brisbane. Currently, we are the closest hotel to the Brisbane Airport however construction is set to start on two new hotels in the new year which will be located at the Domestic Terminal to better cater for travellers. I appreciate your feedback on our... More

Townsville, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel and rooms very very clean and spacious. All the staff were super friendly and helpful. We had a meal at the hotel which was very nice ( I had the snapper and my husband had the pork curry, which he really enjoyed). One small complaint would be that my snapper was slightly overcooked, and our waitress did not ask... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review

Dear vickismith57, Thank you for taking the time to give feedback on your stay at Novotel Brisbane Airport. I appreciate your comments regarding your meals as we have recently begun a new menu in Catalina Restaurant. I will certainly pass this along to our Executive Chef who will take the feedback on board. Thank you again, and I'm looking forward... More

Kempsey, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very clean hotel with comfortable rooms, excellent staff and a great restaurant. The location was not as convinient as to the airport as some airport hotels elsewhere however trasport was easy and we were able to have a comfortable night between flights.

Was this review helpful? Yes
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review

Dear TrudiW69, Thank you for taking time to review your stay at the hotel. I'm pleased to hear you were able to enjoy a comfortable nights rest and I hope we have another opportunity to welcome you back to the hotel on your next trip from New South Whales. Kind regards, Alex Penklis General Manager More

Nanango, Australia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an early flight the next day and considering all options including costs this Hotel won out. DFO was next door and that filled in a lot of time. The staff were courteous and very helpful. The cost for one night was not overly expensive. You pay for what you get and if you take into account taxi fares... More

Was this review helpful? Yes
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review

Dear John M, Thank you for choosing to stay at Novotel Brisbane Airport before your early flight, I hope you enjoyed your trip. Our close proximity to the Brisbane Airport and the DFO and Woolworths shopping complex do make the hotel an ideal location for guests transiting through Brisbane. I'm pleased to hear the team took such excellent care or... More

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Additional Information about Novotel Brisbane Airport

Address: 6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Brisbane Airport 4*
Number of rooms: 157
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Also Known As:
Novotel Brisbane Airport Hotel Brisbane

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