I have stayed at the Novotel Brisbane Airport on a number of occasions with my husband, and once with a large extended family. Each time I have found the rooms to be spotless and very fresh, and the service is extremely good from the reception staff, and also in the restaurant where the staff are very attentive. The menu provided... More

the room attendants need to check the mini bars as ther was a half used chocolate bar and open bottle of lemonade in the fridge. and the pillows looked like someone had laid down on the bed. otherwise very friendly and professional service.

Excellent hotel, well positioned near airport, service, food and rooms all of high qiality. Unless you want door to door service you don't need to take the hotel shuttle bus to and from the airport (5 dollars each trip) as there is a free shuttle from departure level which will drop you off in the airport village, 3 mins walk... More

Stayed just the one night but chose this hotel because of an enjoyable previous stay. The reception staff were polite, friendly and helpful. The room was clean and comfortable. Situated close to the airport the hotel was convenient and met my needs. I would recommend this hotel.

Quite possibly the worst Novotel I have stayed at the level of service was so below usual Novotel standard I stopped complianing. No papers, no draft beer (we are cleaning pipes......at 2100???>???), no LeClub reccognition, resturant closed at 2100 etc etc etc All in all a experience that I do not want to repeat

A lot more comfortable than the average airport hotel! Newly built with spacious rooms which are very quiet and typical Novotel facilities. Good room service options, lots of parking and easy to find. I paid $250 at last minute and thought that was a bit high but, needing to be at the airport, went with it. Important to note is... More

My family stayed at Novotel Brisbane Hotel on the last night of a ten day holiday. Everything was perfect - friendly and efficient staff, clean room, timely and tasty room service meals, great proximity to Brisbane airport - perfect for an early morning flight! Shuttle service was convenient. Only suggestion for improvement is for receptio staff to make it clear... More

During my 3 day stay I had 3 bad experiences as follows 1. I did not get a wake up call on the 3rd day - this is very dissaponting for a Airport hotel. I was 30 minutes late for my appointment. 2. On the second day night, I ordered room service as I was working from my room and... More

Although not as handy as many other airport hotels around the world it is the handiest for that early morning departure. Service good. Biggest niggle was that at breakfast only instant coffee yuck! Real coffee had to be paid for as an extra. Would have thought at least a good filter available. Room did have a Nespresso unit. Will definitely... More