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Novotel Brisbane Airport

#36 of 163 Hotels in Brisbane
Certificate of Excellence
6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
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Novotel Brisbane Airport
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Novotel Brisbane Airport
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1,486 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Novotel Brisbane Airport
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Burleigh Heads, Australia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed the night prior to our US trip as we had to come down from the coast, therefore the location is perfect as it is a 5 min drive to the international terminal. It is a modern hotel with large rooms. The staff were friendly and helpful. The room is well appointed although the curtains had holes in them... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Scott P, Thank you for taking the time to provide a review on your recent stay at the Novotel Brisbane Airport. It is great to hear you enjoyed the hotel's convenient location to the Brisbane Airport and our friendly team. I have passed on your comments regarding your guest room to our Executive Housekeeper to ensure these issues are... More 

Immingham, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not much to say about this hotel. It is a little expensive for what you get but it is good quality and is staffed by friendly people who are more than willing to help with any requests made. It doesn't have the best transport in the world; considering it is so close to the airport you would expect a hotel... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Christopher G, Thank you for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. I am pleased to hear you found the team to be friendly and helpful throughout your stay. The hotel does offer an airport shuttle service which will bring you directly to the hotel. It does run at certain times... More 

Auckland Region, New Zealand
Top Contributor
71 reviews 71 reviews
44 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After 3 years in Australia we spent our last night at this hotel. Well presented, good facilities and excellent staff made it a fine choice. Despite the proximity to motorway and airport the soundproofing is excellent.

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Karori12, It is always fantastic to receive feedback from our returns guests at the Novotel Brisbane Airport. I am pleased that our team were excellent throughout your stay. I will be sure to pass on your comments as this is the standard they strive towards. I am glad that we were able to provide a pleasant last night for... More 

Top Contributor
77 reviews 77 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an early flight so wanted to stay close to the airport and the car hire place. We had such a great room - it was huge! We are a family of 4 and we had more than enough room. The bathroom was lovely and clean. There is a small shopping centre just across the road - a woolworths,... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Meganlgs, Thank you for providing feedback on your recent stop over at the Novotel Brisbane Airport. It is great to hear you enjoyed your guest room and found it to be spacious. The hotel is conveniently located near a 24 hour Woolworths and other dining facilities which makes it handy for families travelling. We have taken on board guests'... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked this Hotel expecting like all other Australian airport hotels that the hotel would be at the airport. To my surprise the Hotel is 10 minutes away by taxi in an area with zero redeeming qualities. Arriving late into Brisbane airport I had to ring the Hotel as there was no shuttle bus, no signage, no way of knowing... More 

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Contributor
17 reviews 17 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked the Brisbane Airport Hotel because we were told by Novotel reservations that the Hotel was at the airport. The Hotel is NOT at the airport it is 10 minutes by taxi away from the Hotel. The room charge of $299 was a total rip off, a five star Brisbane CBD Hotel would have been half the cost and... More 

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Townsville
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not a tourism hot spot just a excellent hotel in the right spot. Large comfortable modern rooms with a hotel to match. The location was very calming and peaceful, more than I expected. There was a bit of a booking bungle that didn't seem to exist in the morning. I still don't know what I have been charged for? The... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear DavidM_9, Thank you for providing a review on your recent stay at the Novotel Brisbane Airport. I am glad to hear you found the location to be convenient for your needs and the guest room comfortable. I do apologise that you encountered issues with your booking on arrival. Please do not hesitate to contact the hotel should you have... More 

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Prices are for 1 room, 2 adults
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