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Novotel Brisbane Airport

#39 of 162 Hotels in Brisbane
Certificate of Excellence
6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
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Novotel Brisbane Airport
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1,509 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cammeray
1 review
5 of 5 stars Reviewed yesterday NEW

Due to business commitments we arrived at the Hotel at 10pm and left at 6am the next morning. Everything was made very easy for us-quick check in and out, easy parking and room was ready and waiting with a few sweet treats ! Comfortable and very clean. Thank you. This hotel is very close to the airport, no noise but... More 

Review collected in partnership with Accorhotels.com

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Noumea, New Caledonia
Level Contributor
15 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Have stayed here a few times now. Never let down with service, room or eating..... Nice & new, spacious, well appointed & just the ticket for early morning departures if you stay the night before. I also stay on late arrivals to avoid driving after a long flight. Not the cheapest option but surely one of the best.... if you... More 

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Auckland Region, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just had another night at the Novotel Brisbane Airport. We were placed in a bigger room this time and it was lovely, spacious with a nice outlook. Dinner at the restaurant was 5 star with our daughter who said it was the best steak she had ever eaten. Once again the staff were so helpful and friendly. Finally got to... More 

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QLD
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I have stayed at Novotel Brisbane airport hotel quite a bit now. The location is excellent to the airport, so close, and also there is a shuttle that goes from the airport to the hotel. The rooms are modern but basic and the more expensive the room the more you get. Because I'm not a city person... More 

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Karratha, Western Australia
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is the second time we have stayed here while we are either arriving or leaving Brisbane. Again we were extremely happy with our accommodation that we had been allocated. We arrived up from the Gold Coast late in the morning, we never expected to be able to check in & were happy with that, but the young lady said... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear spe18z, It is always great to hear from our return guests to the Novotel Brisbane Airport. I am pleased to hear our team were able to have you checked in early to your guest room as this does make a big difference when travelling. I am however disappointed at the level of service you received in the restaurant as... More 

Alice Springs, Australia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just had a one night stay here because of an early flight the next morning but really should have just stayed in the CBD 20 minutes away in a taxi. The Novotel Brisbane Airport is overpriced, and very basic for the $299 tariff. The in house restaurant is ok but the Transit Tavern across the road in the shopping centre... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear collieparent, Thank you for taking the time to provide feedback on your recent stopover at the hotel. I do apologise that you didn't find your stay to be valuable as this is far below that standard we strive to achieve for our guests. I have taken your comments seriously and we will be following up on how we can... More 

Byron Bay
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked this hotel to break our travel times, we were tied and we were close to the airport for an early flight. The hotel is clean and the staff are polite, which is expected in any hotel really. Check in was fast and we were given a room on the top floor, which was a good size, nice bathroom,... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear David S, Thank you for taking the time to provide a review on your recent stay at the hotel. I am glad to hear you found your guest room to be spacious and comfortable. I am concerned however that you had a disruptive night's sleep and I do apologise for this. Our rooms do have double glazed windows for... More 

Gold Coast, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We decided to stay here the night before our early morning flight from Brisbane airport, instead of having to drive up from the Gold Coast the morning of our flight, and we are so thrilled that we did! We had a quick trip up on the M1 which meant we arrived at the hotel a little bit earlier than our... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Angie22444, Thank you for taking the time to provide such excellent feedback of your recent stay at the Novotel Brisbane Airport. It is fantastic to hear that you had an great stay and in particular, enjoyed the Executive Suite. We find the suites are nice and spacious for families travelling so I am pleased you found your guest room... More 

Pakenham, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice tidy rooms with all you need for a quick stop over or a good night sleep before driving home. Shopping centre with Woolworths, chemist, and more right out the front and DFO just behind that..Friendly staff.

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear HerveyBayGirl, Thank you for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. I am glad you were able to enjoy the hotel's convenient location to the Brisbane Airport and DFO Shopping Centre. We strive to provide a pleasing experience for our guests even if just for a stop over, so it is... More 

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