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Novotel Brisbane Airport

4.0 of 5 6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
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Certificate of Excellence 2014
Novotel Brisbane Airport
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Novotel Brisbane Airport
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1,429 reviews from our community

Traveler rating
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    572
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars NEW via mobile

Stayed at Novotel for two nights 2/3/15 to 4/3/15. Staff were fantastic, facilities great and location was awesome! Close to the airport and across the road from dfo, Woolworths , dan Murphy's. Had a rental car to get around Brisbane.. As far as airport hotels go this one exceeded my expectations. Extremely clean, welcoming staff who were informative and helpful.... More 

Was this review helpful? Yes
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Iris N, It is fantastic to receive such lovely feedback on your recent stay at the Novotel Brisbane Airport. I am really pleased you enjoyed the hotel's convenient location to the Brisbane Airport and the 24 hour Woolworths directly across from the hotel. It is great to hear that you found our team helpful and informative throughout your stay... More 

Dumfries, United Kingdom
Top Contributor
56 reviews 56 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely hotel, helpful staff. Spacious rooms, clean well fitted out, our room had two large beds. Tea and coffee making available in room. Variety of dinner choices, good to view chefs cooking at the side of the restaurant. Breakfast choices were also great with good variety, fruit, cereal, yogurts, pastries, cooked breakfast and even make your own pancakes! Wi fi... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Lindyloo54, Thank you for such great feedback on your recent stay at the Novotel Brisbane Airport. It is pleasing that you had an enjoyable stay and found our team helpful. I am also glad you had a pleasant dining experience in the Catalina Restaurant at both dinner and breakfast. Thank you once again, and I hope to welcome you... More 

Hong Kong
Top Contributor
168 reviews 168 reviews
19 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had an overnight stay at this hotel before we flew out from the Brisbane Airport for Sydney. Since we drove and arranaged for park and fly, it was really convenient to get to the terminal. But if you need transportation, better arrange with the concierge beforehand as the international terminal is 2+ km and the domestic terminal 4+ km... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Ricky Y, Thank you for taking the time to provide a review on your recent stay at the hotel. I am happy you enjoyed the hotel's convenient location and found your guest room comfortable. We understand all our guest's are different so that is why we love having a pillow menu in our rooms. I am concerned about the... More 

Barnsley, United Kingdom
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we flew into Brisbane from Auckland and as our connection wasn't until the next morning we booked the Novotel airport . Perhaps I am a little naive , but I expected it to be in walking distance which it isn't. In fact it's about 15 minutes away by taxi. The hotel was clean and very modern and clearly a popular... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear 363bev, Thank you for taking the time to provide a review on your recent stay at the Novotel Brisbane Airport. I am pleased to hear you found the guest room to be clean and comfortable during your recent stop over at the hotel. We are the closest hotel to the Brisbane Airport but unfortunately not within walking distance so... More 

La Canada Flintridge, California
Contributor
19 reviews 19 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Decent modern hotel near the Brisbane airport. Facilities OK. Service OK. Advertises itself as an airport hotel but not easily accessible from the airport. Cannot walk. Shuttle runs only a few hours in the morning and in the evening. Otherwise, have to take a taxi for the short ride to the hotel - a short ride the local taxi drivers... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Hockeydad900, Thank you for taking time to review your recent stay at the hotel. I appreciate your feedback on transport to the hotel and will certainly take this on board to providing a solution for our guests in the future. Thank you again for your feedback and I hope we can one day welcome you back to the hotel... More 

Paphos, Cyprus
Top Contributor
119 reviews 119 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We chose this Hotel as it was close to the Airport Terminals - 5 mins drive by shuttle. The hotel was very modern in design, the rooms were good size, bathroom had a walk-in shower. Staff were friendly,attentive,and helpful. We had dinner and breakfast in the Restaurant, which both were excellent, food was well prepared and served. Staff booked shuttle... More 

Was this review helpful? Yes
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear MoMo512, It is great to receive such lovely feedback on your recent stay at the Novotel Brisbane Airport. I am glad to hear you enjoyed the hotel's convenient location to the Brisbane Airport as well as the 24 hours Woolworths located adjacent to the hotel. I am pleased that you were able to dine in the Catalina Restaurant and... More 

Melbourne, Australia
Top Contributor
70 reviews 70 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Rooms are like a display home room not homely, I dint think the service was all that great there were many misunderstandings about my reservation that they just couldn't seem to workout even after it was explained to them twice. I struggle with the staff at reception as they were all of Indian appearance and all made it even harder... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Chainsawversustree, Thank you for taking the time to provide feedback on your recent stay at the hotel. I am glad you appreciated our convenient location but I am disappointed to hear that you didn't have a more enjoyable stay. Please be assured I will be following up with our team as this is not the level of service we... More 

Penang Island, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose the hotel because we had an early morning international flight. We checked in at 3.00pm and out at 06:15 the following morning. The hotel was typical Novotel. Smart, clean, modern efficient. Check-in was swift and we were prompted to book on the airport shuttle next morning. The room was well equipped and smart. We even took time out... More 

Was this review helpful? Yes
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Patrick C, Thank you for taking the time to review your recent stay at the Novotel Brisbane Airport. I am glad to hear you found the hotel to be clean and comfortable. It is also pleasing you were able to make the most of nearby facilities such as the DFO Shopping Centre. I appreciate your constructive feedback on additional... More 

Cairns, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

I want to thank the staff and Managment for the outstanding service. My daughter and I visited your hotel for two nights this week. The Manager made us feel welcome and quite at home. He even came back on the second day to enquire if we were ok ( we went down for a medical procedure) which was lovely. He... More 

Was this review helpful? Yes
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Mumma R, It is so lovely to receive such wonderful feedback on your recent stay at the Novotel Brisbane Airport. I am very pleased to hear of the outstanding service you received during your stay and I will certainly be passing on your comments to our team. I will also ensure our Executive Chef is aware on how much... More 

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Additional Information about Novotel Brisbane Airport

Address: 6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Brisbane Airport 4*
Number of rooms: 157
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Also Known As:
Novotel Brisbane Airport Hotel Brisbane
Hotel Style:
#9 Family Hotel in Brisbane
#20 Romantic Hotel in Brisbane
#24 Luxury Hotel in Brisbane
#34 Business Hotel in Brisbane

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