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Novotel Brisbane Airport

#39 of 161 Hotels in Brisbane
Certificate of Excellence
6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
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1 room 1 guest
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Novotel Brisbane Airport
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1,560 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed today NEW

I have stayed at this hotel several times when travelling for business, largely due to the proximity to the airport. There is a shuttle bus to and from the airport, but I have not used the service. There is a shopping centre literally across the road, and the Woolworths is open 24 hours, so it is very convenient if you... More 

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Johannesburg, South Africa
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Novotel in February 2015 for one night, very convenient and close to the airport. Shuttle bus to and from airport is so convenient and helpful! Beautiful and delicious food at the restaurant, and exceptional service! Reception was friendly and helpful, rooms unreal spacious and clean! Loved having a short walk to the shopping centre! Will definitely... More 

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Auckland Region, New Zealand
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel on a number of previous occasions and are never disappointed. The lady that booked us in came out to help us with our luggage and could not have been more helpful efficient and professional with the whole booking in process. The hotel room was very clean tidy and spacious with everything that we required.... More 

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Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Arriving quite late in the Novotel the staff were still chirpy and welcoming nearly being 12am in the morning they were still smiling and even offered for food to be bought to my hotel, A hotel member then proceeded to take my bags up to the hotel for me as well which I thought was thoughtful after 16hours of travel,... More 

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Newcastle, Australia
Level Contributor
105 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago

Novotel Brisbane is quickly becoming one of our favourite places to stay. Rooms are modern, clean, spacious, quiet and within a 5 minute walk of Central Station, CBD and Riverside. Breakfast is very good with nice variety of options available. The staff at this hotel are fantastic, super friendly and very accommodating. A first class, well run hotel.

Was this review helpful? Yes 1
Canada
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One nighted this place with family of four before flight back to NA from Australia. Room was huge and bathroom very spacious with two sinks. Beds a bit hard, but fine for the night. Restaurant was excellent with great service. Hotel is adjacent to a Woolworths and an outlet mall.

Was this review helpful? Yes 1
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear ThorCanada, Thank you for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. I am glad to hear your family found your guest room to be spacious. I am also pleased to hear your meal in the Catalina Restaurant was excellent. I hope you had a safe flight back home and I hope... More 

Queenstown, New Zealand
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights before we took our cruise. Upon arrival staff were very friendly and helpful which continued through our stay. Room was clean and tidy however I'm not a big fan of half open shower as no matter how careful you are water seems to get on the floor. The bathroom fan probably needs to be... More 

Was this review helpful? Yes 1
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Qtn-Steve, Thank you for taking the time to provide a review on your recent stay at the Novotel Brisbane Airport. I am pleased to hear our team were friendly and helpful throughout your stay. I have passed on your comments regarding your experience in the restaurant to our Food and Beverage Manager so we can look at rectifying any... More 

Alexandra Headland, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My daughter , her husband and four children and myself and my husband required nothing less than a strategic manoeuvre to accommodate all requirements for an overnight stay prior to flying out early the next morning. Prior to the stay, Front Office Manager Jonathan Raffel went the extra mile and worked closely with us to enable a complicated set of... More 

Was this review helpful? Yes 1
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Suzanne I, Thank you for taking the time to provide such wonderful feedback on your recent stay at the Novotel Brisbane Airport. It is fantastic to hear our Front Office Manager Jonathan was able to provide such great service during your stay. It is also pleasing to hear you enjoyed your comfortable guest room and the shuttle service. I... More 

Niagara Falls, Canada
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whilst this hotel is well appointed to the airport, very clean and comfortable, I found it very overpriced given its location and amenities. The gym is very small and recommend getting in early if you want to use the one treadmill. Great rooftop pool! Service is excellent but don't think I would stay there again for the price. Keep in... More 

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GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear kat1301aus. Thank for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. I am pleased you enjoyed the hotel's convenient location to the Brisbane Airport and found the hotel to be clean and comfortable. I am disappointed we were not able to provide a more valuable experience as this is below the standard... More 

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