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Southern Cross Motel & Serviced Apartments

715/747 Main St | Kangaroo Point, Brisbane, Queensland 4169, Australia
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Southern Cross Motel & Serviced Apartments
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Ranked #153 of 161 Hotels in Brisbane
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57 Reviews from our TripAdvisor Community

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Traveler rating
    3
    8
    6
    13
    27
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8
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11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (15)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (11)
All months
Echuca
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The only good thing I can say about this place was the location for what we needed the checkin was easy was given our room key the lift to get to our room was disgusting our room was clean but had no blanket on the bed it was quite noisy we could clearly hear the people talking in the next... More 

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Scoresby, Australia
Level Contributor
9 reviews
1 of 5 stars Reviewed 2 weeks ago

I paid for a king bed apartment and the photos will show you what I got. When I went to bed there was just a sheet on the bed so I looked for a blanket, none to be found. So I thought maybe if I turn the aircon/heater on that would be ok. No remote for that but while I... More 

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Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our family of four stayed here over the weekend after booking with Expedia. The female staff member who checked us in could hardly be bothered verifying our booking and room allocation. English was her second language. Our room had a double bed and two singles. It was very grubby, empty soft drink bottles and food wrappers were found by our... More 

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Perth, Australia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked a room for 4 people. Comes with a queen bed and 2 single beds. First thing, my friend arrived earlier to check in, the worst thing ever is that, they don't have an escalator and my girl friend with a big luggage had to carry her luggage, no help offered. Later when I've arrived with another girl friends, before... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

This is without a doubt the WORST accommodation I have ever stayed in. The room absolutely stunk of cigarettes and even with the door wide open and copious amounts if cologne and air freshener the smell wouldn't go away. About an hour after check-in someone walked in on me half naked in the room because the staff had checked them... More 

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Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 20, 2015

booked a triple room weeks ago as we were traveling with 4 children for daughters 13birthday dinner celebrations. On arrival at 1.30 pm, we were told they were booked out so had given us two rooms that were a few doors down from each other. Wasn't to upset by this but alarm bells rang as soon as we entered the... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 17, 2015

The most unhelpful receptionist in the history of hotels. Anything and everything was far too hard! Escorts operating in the complex, felt very unsafe at all times, dirty rooms, people drinking in balconies that you had to walk past to get to your room. Pay a lil extra for something nice!

Was this review helpful? Yes 3
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 1, 2015

This place is probably the worst overnight motel I've ever been to, my partner and I stayed here because we had an event close by. No ironing board, toilet didn't work, no hot water and barely water pressure, springs coming out of the side of the mattress, the key card stopped working and staff charged an outrageous amount for bottled... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 17, 2015 via mobile

Upon arrival we were greeted by an extremely rude receptionist. Everything and anything was far to hard for her and she made you well aware of it. The room: at first glance it wasn't to bad considering the price BUT, the cleanliness was far from acceptable. All bowls plates and cups were filthy and after walking from the bathroom in... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 6, 2015 via mobile

My family of 4 were due to check in on the 2/4/15 we had 2 children under the age if 2 but places on the 3rd floor, no elevator only stairs which made for a scary entrance when carrying kids up 2 flights of stairs. Walked into the room hit in the face with a putrid smell. Room had no... More 

Was this review helpful? Yes 1
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