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Mantra Terrace Hotel

4.0 of 5 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Diamant Hotel Brisbane)
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Certificate of Excellence 2014
Mantra Terrace Hotel
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Mantra Terrace Hotel
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267 reviews from our community

Traveler rating
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    101
    52
    13
    18
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92
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mantra Terrace Hotel
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Brisbane, Australia
1 review
1 of 5 stars Reviewed December 1, 2014

Booked this hotel with my friend 3 months prior to Brisbane Stereosonic 2014. Got told 3 days before the festival that our booking had been double booked. And it will take us 2 weeks to get our money back... They didn't even make it up to us they just said 'sorry'. Not happy at all.. Furious.

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australia
Top Contributor
81 reviews 81 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 30, 2014

Perfectly located, only few hundred metres from Central station. Check in staff are very friendly and helpful. Rooms are pretty small, barely enough area to single file around the bed. Contains all the necessities as advertised. Shower is great. Recommend the restaurant downstairs!

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DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Simon, Many thanks for taking the time to jump on line provide your feedback. Kind regards Ian Preston General Manager More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

We stayed here for a two night stay, checking in was quick, staff friendly, room excellent, bed very comfortable. Enjoyed our stay. They need to offer water in your room free, and need to look at the charges for car parking a little on the high side considering that you are staying in the hotel. I would stay again.

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DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Valued Guest I am most happy to read that over all you enjoyed your two days with us here at Mantra Terrace Hotel. I value your feedback and I wanted to update you that I am currently working with the offsite car park opposite the hotel on negotiating a improved rate for our hotel guest. Once again thank you... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 20, 2014

During a 2-night stay, which will be my last at any Mantra: 1) My air-conditioner didn't work properly and broke down in the middle of the night, on a hot night, forcing me to switch rooms and lose about 2 hours sleep. 2) My room was not made up (I left the room at 8:30 in the morning and returned... More 

Was this review helpful? Yes 4
London
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 17, 2014

My husband and I have just returned from a week at Mantra on Terrace and we loved our stay! The rooms are a bit on the small side and we had to move a few things to fit all our belongings (and shopping) in, but the positives far outweighed the negatives for us. Location - We got the train from... More 

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DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear valued Guest, Your kind comments and appreciation have been forwarded to the entire team here at Mantra Terrace. Comments like yours motivate the team to continuously strive for excellence, so thank you for adding that little extra satisfaction to their day. Kind regards, Ian Preston General Manager More 

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stay here for work quite often. Rooms are small but perfectly functional. Its got a really good cocktail bar and terrace and pretty good bistro. Good coffee. Easy walk to Eagle St Pier and the CBD, Things that could be better are, wifi and choice to TV channels ( very Australian only). Since being taken over toiletries in bathroom are... More 

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DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Mark, Just a quick note to say thank you for choosing Mantra Terrace on your recent stay in Brisbane. Also thanks for taking the time to jump on line and share your feedback with us. I was most happy to read over all you rated us high. I really do value your opinion, as it gives me a way... More 

Gold Coast, Queensland, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 10, 2014

I recently stayed here for three nights with my mother and although the location was great and close to the CBD and the staff were lovely we were unfortunately disappointed with our stay. -The room was absolutely tiny, even with us being upgraded.The pictures on the website were very misleading. -We were told we would be given two single beds... More 

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Valued Guest, I was disappointed to learn of your experience, as on this occasion it seems we have not provided the standards required. I have taken the opportunity to investigate your comments with the team so that measures can be implemented to improve those areas you identified. As you would be aware feedback is a vital part of any... More 

Queensland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

Value for money. Located in the CBD area, about 300 metres from the train station. Room was clean, comfortable, quiet and had the facilities that we needed. Service was excellent. We definitely will return on the visit.

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DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Joy, Just a quick note to say thank you for choosing Mantra Terrace Hotel and for taking the time to share your experience from your recent stay with us. I am delighted to read you rated your stay highly and that my team were able to make your stay a memorable one. Look forward to welcoming you back in... More 

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 3, 2014

The room is pretty small but cosy. It has everything from Wifi connection to a good selection of TV Channels. Location is pretty close to the city. However, the hotel is located on top of a hill and so walking may be a little difficult for older people. Do remember to prepare some cash to place in the hotel as... More 

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DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Ezekielyon, Just a quick note to say thank you for choosing to stay at Mantra Terrace hotel and also thanks for jumping on line and completing your recent review. I am happy to read that over all you had a pleasant stay, and thank you for the comment about the aircon in 209, I have already asked the team... More 

Denpasar
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 31, 2014

Affordable accommodation in a good location so you have to ask yourself what can you expect for this rate? Great service at front desk, average breakfast downstairs, ac that is blowing straight into your face when you are in bed, no desk, smell of mildew when you enter the room, view on a service alley.

Was this review helpful? Yes 1
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to review our hotel from your recent stay with us here at Mantra South Bank Brisbane. I was disappointed to read of the problems you experienced, all the concerns you raised are by no means difficult fixes, so I can assure you both my team and I have addressed the AC... More 

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Additional Information about Mantra Terrace Hotel

Address: 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Diamant Hotel Brisbane)
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mantra Terrace Hotel 4*
Number of rooms: 84
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Also Known As:
Diamant Hotel Brisbane - By 8 Brisbane
Portal Hotel Brisbane
Hotel Style:
#32 Romantic Hotel in Brisbane
#45 Luxury Hotel in Brisbane

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