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All 160 Brisbane hotels

Mantra Terrace Hotel

4.0 of 5 Hotel   |   52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Diamant Hotel Brisbane)
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70%
Ranked #38 of 160 Hotels in Brisbane
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Aprila070 Adelaide, Australia
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238 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Adelaide, Australia
Top Contributor
66 reviews 66 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Ups: Fast check-in ,No fuss Clean room with Comfortable bed Stocked bar Nice shower with good water pressure Quiet, Great location Downs: $45 cab fare from airport The food in the attached bar was the worst I have ever had, slack service and staff - very overpriced Would be more than happy to stay again but will need to find... More

Was this review helpful? Yes 1
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Aprila070, Thank you for taking the time to write such a positive TripAdvisor review of your recent stay with us at Mantra Terrace Hotel. I am delighted that you enjoyed your stay in the hotel and found it so convenient to your needs, particularly the standard of service you received and the level of comfort in your room. On... More

Cairns, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This hotel was perfect for our short stay in Brisbane; we had appointments to get to within the city edge and we did not want to fight our way through traffic to get to them and we wanted options for local eateries. This hotel gave us everything we needed; thank you; friendly and helpful staff and one appointment was within... More

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Lynore S, Thank you for your recent review on TripAdvisor. I am delighted to read you enjoyed your stay at the Mantra Terrace Hotel. Your positive feedback will be passed onto our team - I am extremely pleased that you were provided with the standard of service that we aim to provide to each and every one of our... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

From check in at 1400 the great customer service began, with Ava (learning a new computer system) was both polite and informative. Erica was busy explaining to another guest how to use the lift and room card ( they did not pay any attention to her ) which showed when their bags were closed in the lift with them standing... More

Was this review helpful? Yes 1
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Brett S, Thank you for your recent review on TripAdvisor. I was extremely pleased to read your positive comments regarding your stay at the hotel and that you will return when you next travel to Brisbane. I will certainly pass on your positive feedback to our reception and housekeeping teams. They too will be delighted to hear you enjoyed... More

Perth, Australia
Contributor
15 reviews 15 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Arrived and the air conditioning stopped working, so I called reception and she asked a few (odd) questions then reluctantly came up to the room to take a look. After around 30 seconds of pushing the on/off button she said I shoukd just leave the balcony door open. Funnily enough I said no, so she tried a few other buttons... More

Was this review helpful? Yes 1
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Ze_Locco, Thank you for taking the time to write a review of your recent stay on TripAdvisor. I am very disappointed to read that your stay with us at did not meet your expectations. The satisfaction of our guests lies at the core of everything that we work towards. I sincerely apologise that this was not your experience on... More

Theodore, Queensland, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The rooms are tiny and could do with some attention to cleaning. Upon arrival we were told that parking was $20 for the night, on checkout we were charged $28 even after informing the staff that the air conditioner in the room didn't work. This is possibly due to the amount of dirt it was covered in. We have previously... More

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DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Wendy B, I appreciate you taking the time to write this review. I am very sorry that your recent stay with us was not to your satisfaction. Our responsibility to meet the reasonable needs and expectations of our guests is at the very core of how we operate and I am very concerned that this was not the case... More

Perth, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night, spacious rooms with all the basic amenities including an iPod docking station. Clean bathroom. Within walking distance to Central station (train access to airport) and malls. I needed a late checkout and the staff were accommodating of that, no hassles. Overall a good stay! Will come back.

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Chanakya S, Thank you for your recent review on TripAdvisor. I was delighted to read you enjoyed your stay at the hotel and will return when you are in Brisbane albiet business or leisure. Our aim is to provide the highest standard of product and service at and I was very pleased to read it was provided during your... More

Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 11, 2014

Internet access is free and you get 1mbps down/up (Speedtest.net results). It's not good enough to Skype but you can use IM. The gym deal is amazing. I'd prefer every hotel to have an agreement with gyms in the neighborhood instead of trying to maintain their own health club. The Fitness First on the corner of Creek and Elizabeth street... More

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear rgdacosta, Thank you for sharing your recent hotel experience on TripAdvisor. I was delighted to read your feedback and will definitely pass on your positive comments directly to our service team. I am very pleased to read that you found the gym agreement with Fitness first of benefit. It is great to be able to provide this service to... More

Adelaide, Australia
Top Contributor
278 reviews 278 reviews
67 hotel reviews
264 helpful votes 264 helpful votes
4 of 5 stars Reviewed August 4, 2014

I stayed here for 1 night courtesy of my airline due to a very long delay. The check in staff were friendly and helpful and my room was comfortable, although the bed seems quite short even for me, and I'm fairly small. The decor was quite modern and the bathroom and shower were lovely, particularly after spending all day stuck... More

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Missyb_11, Thank you for sharing your recent hotel experience on TripAdvisor. I am delighted that you had a comfortable nights rest after your long delay at the airport! I was very pleased to read your stay was a positive experience. We are lucky to have a team who genuinely care and have a passion for guest service. I too... More

Bribie Island, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 1, 2014

Have stayed a number of times in this hotel. It located within 10 minutes walk of the CBD and 5 minutes from Central Railway Station. Perfect location in a quiet street after business hours. The best part of this place is although the rooms are small the beds are one of the most comfortable I have slept in a hotel.... More

Was this review helpful? Yes 1
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Mark H, Thank you for your recent review on TripAdvisor. I am extremely pleased to read that you enjoyed your stay with us! We truly appreciate you taking the time to share your experience. As you are a regular guest it is fantastic to receive this positive reaffirmation so thank you for sharing your views. I agree the beds... More

United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2014

Modern, funky hotel. Room was clean with tv/aircon and bed was really comfy! Couldn't fault the staff, very helpful with any problems. Pretty good location. Easy walk to the city central and quiet in the evenings if you want some peace. Only negative I would have is that the room was slightly small. Fine for me on my own but... More

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Rachel-Singleton, I am delighted that you enjoyed your recent stay with us! We truly appreciate you taking the time to share your experience on TripAdvisor. I was very pleased to read your stay was a positive experience and that you found the rooms to be modern and comfortable. We do have a great team of service staff and I... More

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Additional Information about Mantra Terrace Hotel

Address: 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Diamant Hotel Brisbane)
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra Terrace Hotel 4*
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Also Known As:
Diamant Hotel Brisbane - By 8 Brisbane
Portal Hotel Brisbane

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