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Mantra Terrace Hotel

4.0 of 5 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Diamant Hotel Brisbane)
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Certificate of Excellence 2014
Mantra Terrace Hotel
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Mantra Terrace Hotel
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242 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yeppoon, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed at Mantra Terrace in Brisbane several times now, the first being shortly after they opened, and most recently this week. The rooms and the hotel in general is always impeccable, the staff courteous and friendly, and with fair rates it's absolutely my go-to Brisbane hotel. Whilst the rooms are small and the 'desk' is only a pull-out... More

Was this review helpful? Yes 1
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Valued guest, Comments like yours motivate the team to continuously strive for excellence, so thank you for adding that little extra satisfaction to their day and mine.I do wish I could change the car parking for the better as I do understand this can be an inconvenience. Should you need any help with your future reservations not just at... More

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

the room is very small, not even a proper desk in the room, cleanness is ok. price is average, close to the city cbd, kind of walkable. the only down side is the size of the room. if you mainly for a business trip, it is ok but not for the family trip.

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Herbert Thank you for choosing to stay at Mantra Terrace on your recent stay and also thank you for the feedback. Regarding the writing desk regrettably some rooms do not have a writing desks and I am sorry this caused an inconvenience, on a progressive note we are planning the upgrade of our rooms which will incorporate a dedicated... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Mantra Terrace is ideal for staying in Brisbane on business for a few days. It is ideally located between the Valley and the CBD so there are a number of restaurants within walking distance at night. The only downside is parking which is a minor distraction. If staying here with a hire car, get a small model and there... More

Was this review helpful? Yes 1
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Stan C, Thank you for taking the time to write your recent review on TripAdvisor. Your comments and feedback are greatly appreciated and I am delighted to read that the hotel met your business needs during your stay with us. I agree, the location is ideal for the business traveller and this is especially true if you wish to... More

1 review
5 of 5 stars Reviewed 4 weeks ago

They had real nice service we would definitely return when we go to Australia. Its central in the city and therefore we made a lot of amazing memories staying there. Thank you ladies for taking time to search for a hair straightner (I needed it haha) & also thanks for everything else like the wine and the upgrade and all... More

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Precious &, Thank you for taking the time to write such a positive TripAdvisor review of your recent stay with us at Mantra Terrace Hotel. I am delighted to read that you enjoyed your stay and found the service team to be lovely and accommodating to your needs. I truly value your feedback and comments as they assist us... More

Adelaide, Australia
Top Contributor
67 reviews 67 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 10, 2014 via mobile

Ups: Fast check-in ,No fuss Clean room with Comfortable bed Stocked bar Nice shower with good water pressure Quiet, Great location Downs: $45 cab fare from airport The food in the attached bar was the worst I have ever had, slack service and staff - very overpriced Would be more than happy to stay again but will need to find... More

Was this review helpful? Yes 2
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Aprila070, Thank you for taking the time to write such a positive TripAdvisor review of your recent stay with us at Mantra Terrace Hotel. I am delighted that you enjoyed your stay in the hotel and found it so convenient to your needs, particularly the standard of service you received and the level of comfort in your room. On... More

Cairns, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 9, 2014

This hotel was perfect for our short stay in Brisbane; we had appointments to get to within the city edge and we did not want to fight our way through traffic to get to them and we wanted options for local eateries. This hotel gave us everything we needed; thank you; friendly and helpful staff and one appointment was within... More

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Lynore S, Thank you for your recent review on TripAdvisor. I am delighted to read you enjoyed your stay at the Mantra Terrace Hotel. Your positive feedback will be passed onto our team - I am extremely pleased that you were provided with the standard of service that we aim to provide to each and every one of our... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

From check in at 1400 the great customer service began, with Ava (learning a new computer system) was both polite and informative. Erica was busy explaining to another guest how to use the lift and room card ( they did not pay any attention to her ) which showed when their bags were closed in the lift with them standing... More

Was this review helpful? Yes 1
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Brett S, Thank you for your recent review on TripAdvisor. I was extremely pleased to read your positive comments regarding your stay at the hotel and that you will return when you next travel to Brisbane. I will certainly pass on your positive feedback to our reception and housekeeping teams. They too will be delighted to hear you enjoyed... More

Perth, Australia
Contributor
15 reviews 15 reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 23, 2014

Arrived and the air conditioning stopped working, so I called reception and she asked a few (odd) questions then reluctantly came up to the room to take a look. After around 30 seconds of pushing the on/off button she said I shoukd just leave the balcony door open. Funnily enough I said no, so she tried a few other buttons... More

Was this review helpful? Yes 1
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Ze_Locco, Thank you for taking the time to write a review of your recent stay on TripAdvisor. I am very disappointed to read that your stay with us at did not meet your expectations. The satisfaction of our guests lies at the core of everything that we work towards. I sincerely apologise that this was not your experience on... More

Theodore, Queensland, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 21, 2014

The rooms are tiny and could do with some attention to cleaning. Upon arrival we were told that parking was $20 for the night, on checkout we were charged $28 even after informing the staff that the air conditioner in the room didn't work. This is possibly due to the amount of dirt it was covered in. We have previously... More

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Wendy B, I appreciate you taking the time to write this review. I am very sorry that your recent stay with us was not to your satisfaction. Our responsibility to meet the reasonable needs and expectations of our guests is at the very core of how we operate and I am very concerned that this was not the case... More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2014

Stayed here for one night, spacious rooms with all the basic amenities including an iPod docking station. Clean bathroom. Within walking distance to Central station (train access to airport) and malls. I needed a late checkout and the staff were accommodating of that, no hassles. Overall a good stay! Will come back.

Was this review helpful? Yes
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this review

Dear Chanakya S, Thank you for your recent review on TripAdvisor. I was delighted to read you enjoyed your stay at the hotel and will return when you are in Brisbane albiet business or leisure. Our aim is to provide the highest standard of product and service at and I was very pleased to read it was provided during your... More

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Additional Information about Mantra Terrace Hotel

Address: 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Diamant Hotel Brisbane)
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mantra Terrace Hotel 4*
Number of rooms: 84
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Also Known As:
Diamant Hotel Brisbane - By 8 Brisbane
Portal Hotel Brisbane

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