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All 102 Brisbane accommodations

iStay River City

4.5 of 5 Condominium   |   79 Albert St, Brisbane, Queensland 4000, Australia
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55%
Ranked #39 of 102 Specialty lodging in Brisbane
A recent review
4 of 5 stars reviewed 6 days ago
cocobear1959
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  • Reviews (215)
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215 people have reviewed this hotel

Traveler rating
    30
    84
    47
    34
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Nambour
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Pretty tough to give this any better score. Very basic accommodation, unhelpful staff and the sofa had no cushions. When queried the answer was, they were being cleaned. Convenient for the next guest perhaps but pointless for me. I stay in a lot of accommodation and this rates like a country motor inn.

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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

We arrived early and staff very helpful. They stored our bags and called us when our room was ready. Young man at the desk was very frienly and helpful. Direction on hotel facilities and where there where located would ne helpfull. Other wise we enjoyed or stay and would stay again.

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Canberra, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We were happy with our rooms - clean and comfortable, basic necessities provided. We stayed for two weeks, were returning customers, but on the night of the State of Origin were slugged $599 for that one night!! Virtually three times the nightly rate - all because of some silly football game. Opportunistic greed indeed!! The nightly construction, demolition and roadwork's... More

Was this review helpful? Yes 1
Hotel M, Manager at iStay River City, responded to this review

Thank you for taking the time to provide your feedback and I am pleased that you enjoyed the majority your stay. I do understand your frustration with the premium pricing for the night of State of Origin however this is a standard across all hotels for event nights in the relevant cities as extra staff and security are required due... More

1 review
2 of 5 stars Reviewed 2 weeks ago

was there for 4 nights, found hairs of others the 1st night I arrived! called the reception but was told the house keeper doesn't work at night. what shall I do then? sleep in the balcony? finally I took all the bed sheet out and washed myself. if your people wont bother to change the bed sheet, what shall I... More

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Hotel M, Manager at iStay River City, responded to this review

Thank you for taking the time to provide your valuable feedback and I am extrememly disappointed to hear that our housekeeping service was not up to the usual standards. I am equally disappointed to hear about the lack of action of the front office staff who should have gone up and changed the sheets for you. I can assure you... More

Ixworth, United Kingdom
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 24, 2014

We stayed here last week upon arriving in Australia at the start of a three week holiday here. Well in advanced, I notified the hotel we would be arriving around 9am following a long 24 hour flight from the UK and that early check in to our room would be required. Unfortunately, this request was not met and the front... More

Was this review helpful? Yes 1
Hotel M, Manager at iStay River City, responded to this review

Thank you for providing your feedback about your recent stay. When the standard check out time is 10am, to have a room ready for an arriving guest at 9am is usually operationally impossible so I am very happy to see that the staff were able to go the extra mile and get you into your room at 11am when standard... More

Perth, Australia
Top Contributor
69 reviews 69 reviews
43 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 21, 2014

I stayed one week on business and found it to be the perfect inner city location. Surrounded by lots of inexpensive restaurants and cafes open every day/night, 5 min walk to supermarket, 10min walk to central railway station. Well appointed rooms. My only gripe - has been mentioned here before - is lack of basics. One small sachet of dish... More

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Hotel M, Manager at iStay River City, responded to this review

Thank you for taking the time to provide your feedback and I am pleased to hear that you enjoyed your recent stay. IStay Rivercity is promoted and advertised as the unserviced option within The Oaks Group, which allows us to offer more affordable rates as we only provide the basic amenities. There are additional servicing options available for a small... More

San Diego, California
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 21, 2014

Staying here for a month at a time..coming to end of month one. Good Reasonable rates, very good central location. Plenty of restaurants , bars , amenities nearby. Easy access to South Bank , walking if you are up for it. Lovely riverside park a block away. Great 24 Kebab joint next door with really good chips! One Bed Suite... More

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Hotel M, Manager at iStay River City, responded to this review

Thank you for taking the time to provide your feedback and I am pleased to hear that you enjoyed most of your stay. I can confirm that we are in the middle of upgrading the televisions in our apartment and are arranging Wi-Fi to be installed in the building within the next week. On behalf of the team at Rivercity,... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 7, 2014 via mobile

The layout of the 2 bedroom apartment was great to share on a business trip - one bedroom and Ensuite was completely able to be closed off from the other bedroom and main bathroom. Very nice lounge area.

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Hotel M, Manager at iStay River City, responded to this review

Thank you for taking the time to provide your feedback about your recent stay and I am pleased to hear that your stay matched your expectataions. We look forward to welcoming you back to IStay Rivercity in the future. Kind regards More

Outback Queensland, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 14, 2014

Centrally located, close to river and parks, close to shops ie Queen St Mall and great eateries. My room was self contained, had a lovely balcony, open the doors and let the fresh air in. Walk downstairs and great range to choose from for some drinks and meals. They are apartments so they are not serviced every day and warning,... More

Was this review helpful? Yes 1
Hotel M, Manager at iStay River City, responded to this review

Thank you for taking the time to provide your feedback and I am very pleased to hear that you enjoyed your stay. On behalf of the team at IStay Rivercity I look forward to welcoming you back in the future. Kind regards More

Maryborough, Australia
Reviewer
3 reviews 3 reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 8, 2014

Recently 4 of my friends and I had a two night stay in the iStay River City in Brisbane for a girls weekend away. It was a great venue in a great location - being close to the river and shopping. When I called they were only too happy to rearrange the bedding to 4 individual single beds instead of... More

Was this review helpful? Yes 2
Hotel M, Manager at iStay River City, responded to this review

Thankyou for your correspondence regarding your recent stay at iStay River City Apartments. I am happy to read that you and your friends enjoyed the girl’s weekend away. There is 1 – 2 minute parking at the front off the hotel, though it is one space. We also have visitor parking which is located on Mary Street (B1) for when... More

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Additional Information about iStay River City

Address: 79 Albert St, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — iStay River City 4.5*
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Also Known As:
Istay River City Hotel Brisbane

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Amenities

Fitness Center with Gym / Workout Room Kitchenette Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
iStay River City overlooks the Botanic Gardens and the CBD, and offers centrally located Brisbane accommodation. Hotel apartments at iStay River City are known for their contemporary style, convenience and amazing views. With a selection of 1 and 2 bedroom apartments, each boasting full length windows, full kitchen and laundry amenities and balconies averaging 20m² to really take advantage of the views and alfresco lifestyle, iStay River City is the choice of discerning business and leisure travellers. To be able to bring you exceptionally low rates, iStay hotels offer a different and more flexible level of service. If you have chosen to stay at an "IStay" property, you will receive the best available unserviced rate. You will have the choice of cleaning service options, at an additional cost upon check in at your Hotel. If your length of stay is for more than 7 nights you will receive a complimentary full cleaning service in the middle of your stay. If you are staying more than 12 days you will receive this service every 7 days. Amenities included in iStay properties: Tea/Coffee Starter Pack, Bath Towels, Bath Mat, Soap, as well as Kitchen consumables (Tea Towel, Cleaning Cloth, Dishwashing Liquid and Powder). Amenities not included in iStay properties: Hand Towel, Face Washer, Shampoo/Conditioner/Body Lotion, Laundry Powder, Scourer and Tissues. ... more   less 
Number of rooms
95

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