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All 161 Brisbane hotels

Oaks Casino Towers

4.5 of 5 Hotel   |   151 George Street, Brisbane, Queensland 4000, Australia
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63%
Ranked #64 of 161 hotels in Brisbane
A recent review
5 of 5 stars reviewed 2 days ago
Shane3211 Sydney
  • Overview
  • Reviews (221)
  • Photos (104)
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221 people have reviewed this hotel

Traveler rating
    58
    83
    41
    18
    21
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42
69
11
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Sydney
Top Contributor
54 reviews 54 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having stayed in a few hotels and studio apartments in Brisbane, found this place the best so far. Located close to the mall and the Southbank is only five minute walk to the Treasury Casino. We stayed in a single room for three nights, the room was spacious, clean and comfortable with a balcony that had a table and chairs.... More

Was this review helpful? Yes
Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed 5 days ago NEW

Big spacious room. Good for families. Excellent access to the city and close to everything. Pool was nice but not heated enough for a winter swim. Staff friendly and helpful. Beds comfy. Apartment was clean. It was a weekend so we could hear party goers early in the morning but as we were on a low floor, it wasnt on-going... More

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QLD
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights with the family and it was clean and comfortable. The location was very handy to the mall and Southbank. The only thing I would suggest would be more instructions within the unit on all electrical items. The main bedroom had it's bathroom and toilet around the corner from the bedroom and the 2nd room... More

Was this review helpful? Yes 1
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for choosing to stay at Oaks Casino Towers. I am pleased to hear that you and your family had an enjoyable stay with us in our clean, comfortable and spacious apartment. Your comment about our central location has widely been endorsed on this board. I look forward to welcoming you and your family to Oaks Casino Towers when... More

Brisbane, Queensland, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Such poor service and cleanliness very average. Amazing they can let such poorly trained personal work on the front desk. Also for a non smoking room, cigarette but stains and stained seats on the balcony greeted is on arrival. Will never stay here again, woeful property.

Was this review helpful? Yes 3
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

It disappoints me to hear that our service did not meet your expectations. To assist me further in investigating your concerns, I invite you to contact me directly to discuss in more detail so that I can address these issues accordingly. I look forward to hearing from you in due course. More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When I first arrived at Oaks Casino Towers, I spent ages driving around trying to find the carpark! So to all of you, it is off Charlotte st between the pancake shop and the telstra shop on the right. Then I walked in at 2:30 when I had booked my room for 11 and got told it wasn't ready. Staff... More

Was this review helpful? Yes 2
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback regarding your recent stay with us. Detailed information about car parking directions and our non-smoking apartments is clearly mentioned on Oaks website and other online booking channels. I do apologise for the inconvenience caused due to loss of power during your stay. Maintenance issues do arise from time to time. As it was late night,... More

Rockhampton, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My family stayed for one night and we're very impressed by the value for money of this property. We enjoyed the heated pool, during a very chilly Brisbane afternoon, and even though we were on a owner floor to views were great. Staff friendly and the unit very spacious.

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your excellent review following your recent experience with us at Oaks Casino Towers. I am delighted to hear that we were able to exceed your expectations in all respects. I will pass on your comments to our team commending them on their efforts. I do hope to welcome you and your family back again and for a... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Oaks Casino Tower is in an excellent location, close walking distance to South Bank, Eagle St Pier and the Casino . Lovely clean apartment with fantastic size balcony. The apartment was clean and well equiped. The only issue I had was trying to contact Oaks Casino direct. The phone always rang out and I left a message and no one... More

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting such a glowing review about your recent stay with us. We have always received excellent feedback about our central location and spacious, clean, well maintained and fully self contained apartments. Your comments endorse this further. Our front office team is well focussed on ensuring that guest satisfaction and needs are looked after. It must have been... More

Emerald, Queensland, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The apartments are so close to everything - location is currently the biggest plus for this accommodation. Thankfully we booked on wotif, following my husband's surgery,otherwise we would have been very disappointed. Apartments were a little run down (marked tiles, tatty lounge suite, leaky shower, rusty appliances). The kitchen was well equipped except that there was not a microwave proof... More

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your comments regarding your recent stay at Oaks Casino Towers. I am sorry that you were disappointed with some aspects of your stay. In regards to the maintenance issues about the leaky shower, marked tiles etc., the same could have easily been resolved if you had brought this to our attention during your stay. Our maintenance person... More

Gold Coast
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great place would stay there again the pool area is cool its just a short stroll to South Bank Great Korean BBQ house close by and the Queen St mall with all the shops you need The Apartment was a good size.

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your concise feedback about your stay at Oaks Casino Towers. I am pleased to hear that you found our apartment to be spacious and enjoyed the pool area which overlooks South Bank. We are very centrally located and within walking distance to the Queen Street mall and the shopping. The Korean BBQ restaurant on the ground level... More

Innisfail, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I would like to especially acknowledge Jason Trinh and staff at the Oaks Casino Towers. I would request Jason's service personally again because he went out of this way to ensure everything was so right for my stay at the Oaks Casino. I think it is a rare to find but a very necessary quality in hotel staff. I will... More

Was this review helpful? Yes 1
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your wonderful review. I am delighted to hear your comments that our team made your stay extra special. I will definitely commend Jason for his great customer service and pass on your feedback to the team. Your encouraging words will boost their morale and motivate them further. I look forward to welcoming you again at Oaks Casino... More

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Additional Information about Oaks Casino Towers

Address: 151 George Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Casino Towers 4.5*
Reservation Options:
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Also Known As:
Oaks Casino Towers Hotel Brisbane
Oaks Hotel Brisbane

104 photos of this hotel

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Hotel & grounds (9)
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Room/suite (25)
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Amenities

Fitness Center with Gym / Workout Room Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#49 Luxury Hotel in Brisbane
Hotel Class
Official Description (provided by the hotel)
Oaks Casino Towers is ideally positioned to take advantage of the vibrant lifestyle Brisbane has to offer. From retail therapy in the bustling Queen Street Mall to the relaxation, art and culture of the nearby South Bank Precinct. Oaks Casino Towers is a 4.5 star apartment hotel located opposite Brisbane’s Treasury Casino, boasting impressive views over the city or river. The one and two bedroom apartments are luxuriously appointed with European-style appliances and quality finishes, ducted air-conditioning and spacious balconies. ... more   less 
Number of rooms
104

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