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Oaks Casino Towers

4.5 of 5 151 George Street, Brisbane, Queensland 4000, Australia
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Oaks Casino Towers
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Oaks Casino Towers
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298 reviews from our community

Traveler rating
    77
    113
    57
    24
    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed here a number of times on business and it's nothing special. However, the last time I stayed I did not have a good experience. On first impressions, I was extremely impressed with a river view apartment, stunning views, modern décor and bathroom. I went out and returned to my room around 10:30pm. As soon as I walked into... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback following your recent stay with us. I am disappointed to hear about your experience during your recent stay. I do apologise for the inconvenience this has caused. I would request you to contact me directly at hmcasino@theoaksgroup.com.au when you make your next booking and I will personally ensure that your stay is an enjoyable one. More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The rooms are a little bit shabby and run down. In fact our carpet was wet from the rains. However, the view is absolutely fabulous. Straight over to the wheel, the bridges, facing Southbank. Our balcony was enormous. They are a bit tight with the coffee, teas, towels and bathroom amenities. The check in was fast and efficient. $25 for... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to post a review on Trip Advisor. I am pleased to hear that you and your family enjoyed your stay in our spacious fully self contained apartment with great river views. The views from the balcony overlooking South Bank is fantastic. We are in the process of refurbishing the apartments. This will definitely enhance... More 

Adelaide, Australia
Top Contributor
94 reviews 94 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a short walk from the Queen Street Mall, and overlooks the Brisbane River. There are plenty of cafes around for an early breakfast and good coffee. The service at this hotel was excellent, as were the rooms, which were large and clean. I have stayed in more than my fair share of hotels, and I would be very... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your review following your stay at Oaks Casino Towers. It is always good to hear positive things from our guests. It motivates the team. Your comments endorse the fact about our great location, accommodation and team. I look forward to welcoming you again soon. More 

Surfers Paradise, Australia
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I recently stayed at the Oaks casino towers and found the rooms comfortable with lovely views on the high floors. The hotel is centrally located and is in easy walking distance to the casino, queen st mall,botanical gardens and the city cat terminal. Trying to locate the parking garage is a bit of a nightmare,this really needs... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback. I am pleased to hear that you and your husband enjoyed a comfortable stay in our fully self contained apartment with expansive river views. I have noted your comments about car parking and am trying to work our signage arrangements. I look forward to your continued patronage. More 

Brisbane
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Firstly, reception takes a while to check the guests in and so when we finally got to our room the fridge wasn't working so we decided to ring reception where they took a good 5 minutes to answer! Turns out the power switch wasnt on for the fridge. We then later realised in the bathroom the floor was sprinkled with... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback following your recent stay at Oaks Casino Towers. I apologise for the disappointment you experienced during your stay due to shortcomings in service from our housekeeping and front office team. This is not our usual standard and I have followed up with the relevant departmental heads. I request you to contact me directly on hmcasino@theoaksgroup.com.au... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

From the spacious room to the incredible views, this hotel is definitely the place to be. Incredibly clean with a beautiful private balcony and friendly and helpful staff. Shout out to Jason for being so accomodating. Highly recommend :)

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your concise but great feedback. I am delighted to hear that you had a great experience while staying in one of our apartments with awesome river views. I will pass on your feedback to Jason for his friendly service. Looking forward to welcoming you again at Oaks Casino Towers in the near future. More 

Darwin, Australia
Top Contributor
50 reviews 50 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We normally stay at the bottom of end of the CBD but no rooms were available so we booked into the Oaks. The rooms were clean and comfortable and ideal for what we needed for a one night stop over. Staff were friendly. We had a view of a small part of the river from our balcony. Its location is... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to post your feedback following your recent stay. I am glad that you and your partner stayed with us this time and had an enjoyable stay in our spacious, fully self contained apartment located in the heart of Brisbane CBD. I hope that you and your partner continue your patronage of Oaks Casino Towers. More 

Ipswich, Queensland, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here for the week end, with shopping, eating out, and night life in mind we could not have chosen a better place to stay in Brisbane. Perfect location to all our needs! The casino was a 5 min walk, around the corner in Elizabeth street was the entry to all the Queen St mall had to offer and all... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your perfect feedback. It is delightful to receive such comments and motivates the team to go the extra mile. Guest feedback is an important tool to improve our standards and exceed guest expectations. Based on your perfect review, we have exceeded your expectations on all counts. We look forward to welcoming you and your family again at... More 

Charleville, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

These apartments are very central to South Bank and inner city Brisbane. The staff are very helpful. After arriving early, Jason attended to our bags and kept them in storage. He then called with the first available room to enable an early check in. The views from the balcony are fantastic taking in the Brisbane river and South Bank.

Was this review helpful? Yes 2
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for commenting on Trip Advisor about your experience at Oaks Casino Towers. It is always pleasing to hear good comments about our apartments, river views and central location. I am particularly pleased to hear your comments about the staff and their customer service. I have personally commended Jason in this instance. Looking forward to welcoming you and your... More 

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Additional Information about Oaks Casino Towers

Address: 151 George Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Casino Towers 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Oaks Casino Towers Hotel Brisbane
Oaks Hotel Brisbane
Hotel Style:
#54 Luxury Hotel in Brisbane

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