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Oaks Casino Towers

151 George Street, Brisbane, Queensland 4000, Australia
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Oaks Casino Towers
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Oaks Casino Towers
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303 reviews from our community

Traveler rating
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    115
    59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Maitland, Australia
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Clean room with a comfy bed. Location is really good, close to mall, river, casino & southbank. Only negative is the lack of food options for charging back. The dinner option listed on the information sheet had closed down, which was a surprise to the reception staff.

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1 review
3 of 5 stars Reviewed 5 days ago NEW

Unfortunately we paid around $500 for a weekend away only to find one of the lifts were out of action for a full day hence taking 15 minutes or more to get to and from our room to reception. There was no sign or communication telling us the lift was out of action nor any offer to provide a discount... More 

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Blenheim
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Location awesome, close to shopping and places to eat. Apartment size was fine for us, pool was great, good shower, and comfortable bed. We would stay again as the location suited us. The staff we found very helpful, including the guy who came and fixed our TV. It was great to have a kitchen which saved money on breakfast etc.... More 

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your review regarding your recent stay at Oaks Casino Towers. I am pleased to hear that you and your partner enjoyed your stay and would stay with us again due to our central location, spacious fully self contained apartments, great facilities including pool, spa, sauna and gym. Your feedback has been passed on to our team too.... More 

Canberra, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel with fantastic staff and the views were great! Girls at reception on the night shift were really helpful in explaining good places to wine and dine. I stayed here with my wife for our wedding anniversary and room was perfect. We were upgraded free of charge because we mentioned our anniversary was that weekend and were placed in... More 

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you so much for your perfect review regarding your recent stay with us. I am so pleased to hear that you and your wife celebrated your wedding anniversary here and our team was able to make it special for you. I will pass on your comments to our team. I look forward to welcoming you and your wife back... More 

Senior Contributor
37 reviews 37 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for three nights we had requested a cot when making the booking but it wasn't in the room when we arrived I had to request it again (it was bought up by a lovely receptionist). The room itself is really nice, huge for an apartment it was clearly a 2 bedroom and as I... More 

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide feedback on your recent stay. Please accept my apologies that the service you were provided during your stay was inconsistent with our normal standards. The issues you raised have been addressed with the respective departmental managers. I hope to have the opportunity to welcome you and your partner back to Oaks Casino... More 

Sydney
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed here a number of times on business and it's nothing special. However, the last time I stayed I did not have a good experience. On first impressions, I was extremely impressed with a river view apartment, stunning views, modern décor and bathroom. I went out and returned to my room around 10:30pm. As soon as I walked into... More 

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback following your recent stay with us. I am disappointed to hear about your experience during your recent stay. I do apologise for the inconvenience this has caused. I would request you to contact me directly at hmcasino@theoaksgroup.com.au when you make your next booking and I will personally ensure that your stay is an enjoyable one. More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The rooms are a little bit shabby and run down. In fact our carpet was wet from the rains. However, the view is absolutely fabulous. Straight over to the wheel, the bridges, facing Southbank. Our balcony was enormous. They are a bit tight with the coffee, teas, towels and bathroom amenities. The check in was fast and efficient. $25 for... More 

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to post a review on Trip Advisor. I am pleased to hear that you and your family enjoyed your stay in our spacious fully self contained apartment with great river views. The views from the balcony overlooking South Bank is fantastic. We are in the process of refurbishing the apartments. This will definitely enhance... More 

Adelaide, Australia
Top Contributor
94 reviews 94 reviews
41 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

This is a short walk from the Queen Street Mall, and overlooks the Brisbane River. There are plenty of cafes around for an early breakfast and good coffee. The service at this hotel was excellent, as were the rooms, which were large and clean. I have stayed in more than my fair share of hotels, and I would be very... More 

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your review following your stay at Oaks Casino Towers. It is always good to hear positive things from our guests. It motivates the team. Your comments endorse the fact about our great location, accommodation and team. I look forward to welcoming you again soon. More 

Surfers Paradise, Australia
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 17, 2015 via mobile

My husband and I recently stayed at the Oaks casino towers and found the rooms comfortable with lovely views on the high floors. The hotel is centrally located and is in easy walking distance to the casino, queen st mall,botanical gardens and the city cat terminal. Trying to locate the parking garage is a bit of a nightmare,this really needs... More 

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback. I am pleased to hear that you and your husband enjoyed a comfortable stay in our fully self contained apartment with expansive river views. I have noted your comments about car parking and am trying to work our signage arrangements. I look forward to your continued patronage. More 

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