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Oaks Casino Towers

4.5 of 5 151 George Street, Brisbane, Queensland 4000, Australia
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Oaks Casino Towers
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Oaks Casino Towers
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258 reviews from our community

Traveler rating
    69
    95
    48
    21
    25
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48
75
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Angaston, Australia
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for 4 nights for the Good Food & wine show. Great location and lovely walk to the convention centre. Downside - on 22nd floor very noisy and the curtains DONT CLOSE PROPERLEY. At 5 in the morning it was like the middle of the day for brightness. Other than that, all good.

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Gold Coast
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If I had of read the trip advisor reviews before booking, I would never have chosen. But I have to say that I experienced none of the previous reviewers issues. The 3 lifts where all in operation, the room was neat and tidy, the car park easy to find and could accommodate our Prado Landcruiser with ease and the staff... More

Was this review helpful? Yes 1
Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Your not paying a fortune and you get what you pay for. Spacious one bed room including foxtel. It had a big balcony and all the essential utilities. It was convenient walking distance to many shops including Myers etc. the negatives includes not the cleanest place and smells but I think during my stay next door was cooking Hotpot but... More

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OaksCasino, Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide your feedback and I disappointed to hear that your stay only matched your expectations as we aim to exceed guest expectations on every stay. I have passed your comments regarding the cleaning onto the housekeeping team for his attention and also to investigate further as to why your room was not serviced... More

Melbourne, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

A gift of 5 nights in this centrally located apartment hotel, failed to impress. Staff find it difficult to raise their heads and smile and say welcome. Our room had a faulty TV kept turning off, voice and picture out of sync. patio door wouldn't open, minimal guide to hotel facilities and area. Pool was excellent though no pools towels... More

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OaksCasino, Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide your feedback about your recent stay and I am sorry to hear that you did not enjoy your time here as much as you hoped to. I have passed your valuable comments regarding the staff onto the Front Office Manager for his immediate attention. The unusual maintenance issues you had with your... More

Perth
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at the apartment/hotel in mid September 2014 . The apartment itself was spacious, the balcony overlooking Southbank and the Brisbane River big enough for us to host 11 people for drinks comfortably. The views during the day were spectacular, in the evening sublime. However despite the views there were some negatives: (1) the abilities of... More

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OaksCasino, Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide your feedback and I am sorry to hear that your experience at Casino Towers did not match your expectations. I have passed your valuable comments regarding the staff onto to the Front Office Manager for his immediate action and ask that you contact the hotel directly regarding your outstanding lost property. I... More

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

From check in to collecting our bags that afternoon, Casino Towers proved the best place to be. Our apartment had uninterrupted views of beautiful Brisbane. Well located within easy walking and/or public transport. A very kind room upgrade due to a special request for my birthday was most appreciated. Apartment was refurbished and new in many aspects. Clean, tidy, friendly... More

Was this review helpful? Yes
OaksCasino, Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide your valuable feedback and I am very pleased to hear that you enjoyed your stay. I have passed your comments onto the Housekeeping team and to Jason at the front desk and we look forward to welcoming you back next time you are in Brisbane. Kind regards More

Mackay, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Okay first the kitchen floor was dirty - smeared stains on it ( I should have taken a photo..maybe I will get the blame for it) ....... the room cleaning and upkeep - well someone did come in and do rubbish and change towels but no spot vacumming done whatso ever and the smeared stain continued to stay there..... I... More

Was this review helpful? Yes 1
OaksCasino, Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide your valuable feedback on your recent stay and I am disappointed to hear that you did not enjoy your stay as much as you did last time. I have passed your comments onto the Housekeeping Manager, Maintenance Manager and Front Office Manager's for them to be aware of and action where necessary.... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

From check in it was just a joke. They where unorganised and treating us like we didn't even deserve to stay there. They made us sign waivers to say we wouldn't have parties. The staff where not very accommodating at all. The security there was so tight it was like we where staying at the white house. Would definitely not... More

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OaksCasino, Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide you feedback about your recent stay and I am sorry to hear that you found our strict 'no party policy' a negative experience. In order to ensure the safety and comfort of all owners, tenants and guests, all Oaks properties have strict polices in relation to parties and social gatherings in the... More

Sydney, Australia
Top Contributor
83 reviews 83 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here recently with a number of colleagues so had 10+ rooms. Only an overnight so didn't get to make use of the very good room facilities including full kitchen and laundry. Nice large balcony too. Great location for any city needs and a short walk to SouthBank.

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OaksCasino, Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback and I am pleased to hear that you enjoyed your stay and look forward to welcoming you and your colleagues back in the future. Kind regards More

Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I booked this property for convenience while attending an engagement party in Brisbane. Unfortunately it is in a less convenient location than the several other Oaks properties within the same immediate area (which is a bit confusing) and we didn't have a positive experience with the staff. The check-in line was very lengthy and we found the staff to be... More

Was this review helpful? Yes
OaksCasino, Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide your valuable feedback and I am sorry to hear that you were disappointed with some aspects of your recent stay. I have passed your feedback onto the front desk team regarding the check in and check out procedure as that is not the normal standard of service that we pride ourselves on.... More

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Additional Information about Oaks Casino Towers

Address: 151 George Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Casino Towers 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Oaks Casino Towers Hotel Brisbane
Oaks Hotel Brisbane

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