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Oaks Casino Towers

4.5 of 5 151 George Street, Brisbane, Queensland 4000, Australia
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Oaks Casino Towers
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Oaks Casino Towers
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287 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Australia
Top Contributor
90 reviews 90 reviews
54 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently had family up from Sydney and they had booked into Oaks Casino Towers for a few days. We decided rather than drive in and out and argue over who got to have a few wines in the evening, that we would also book in for a weekend citybreak in our own city. What an inspired idea that was.... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

wasn't sure what to expect from reading some of the reviews but it exceeded my expectations wow 29 ninth floor river views one bedroom had everything you needed in it large balcony and the night time view was brilliant we checked in 8th January approx 7 pm and the girl on reception was marvellous , I had rang to book... More 

Was this review helpful? Yes 1
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for sharing such a fantastic review on Trip Advisor. I am delighted to hear that we have exceeded your expectations in terms of accommodation, location and customer service. I have shared your comments with our team who are pleased to see that their efforts have been recognised on this board. I do look forward to welcoming you and... More 

Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in room 3705 a 2 bedroom apartment for a night. The room was nice and big, big kitchen (microwave, oven, dishwasher, lots of cuttlery & crockery etc), has a washing machine & dryer. Nice big dinning table & living area. Beds were pretty comfy, only thing was one bedroom was so hot through the night I was sweating, don't... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback about your stay with us. It is pleasing to hear that overall you enjoyed your stay and will stay with us again. Our location, spacious fully self contained apartments with balconies and the facilities have received favourable comments on Trip Advisor. I apologise that the air-conditioning in the bedroom was not working during your stay.... More 

Brisbane
Top Contributor
58 reviews 58 reviews
23 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 1 night in 2 bd river view room which afforded an amazing view over Southbank, the Brisbane wheel and the mountains behind. Glorious by night. It had a huge balcony, great for my guests to sit and have a drink and watch the view. We had secure parking, extra $25 and the staff were very helpful though why... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

It is great to receive feedback regarding your recent stay with us. I am delighted to hear that you enjoyed your stay in our spacious fully self-contained river view apartment. I have complimented our front office team for their customer service. Your comments about the re-cleaning of the cutlery and crockery has been addressed with the Housekeeping Supervisor and additional... More 

Port Vila, Vanuatu
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have been treated like royalty! Our room 2102 had the most spectacular views of the river, we were only here for three days and as we were here on New Year's Eve I can not fault the staff and extra security for the event. We were kept fully informed of all changes. Kristy at reception has been helpful and... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your wonderful feedback regarding your recent stay at Oaks Casino Towers. It is such a delight to hear that we were able to make your stay an enjoyable one and exceeded your expectations in all respects. It is indeed a great start for 2015. I have shared your feedback with the team and personally commended Kristy on... More 

brisbane
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed 4 days over the Xmas break, 4 adults. We had a 2 bedroom, I clearly didn't check properly as room 3704 only has the one bathroom that includes the toilet and laundry, cosey. The shower needs a whole bottle of exit mould sprayed on it some time soon. Kitchen, great size, only prob the cupboards were basically bare,... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your detailed feedback following your recent stay at Oaks Casino Towers. I am sorry that you were disappointed with some aspects of your stay. I have forwarded your comments about the shower and the kitchen replacements to our Housekeeping Supervisor for immediate action. The noise from the cooling towers from the next door building is beyond our... More 

Canberra, Australia
Top Contributor
75 reviews 75 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a wonderful room (1601) which had sensational views of the river and Southbank. The rooms have a really good layout, however are let down by the bed and pillow comfort. Mattresses are very hard and the pillows are way past their use by date. The kitchen clearly hadn't received a "stocktake" for a while... Lacking was: a full... More 

Was this review helpful? Yes 1
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback regarding your recent stay at Oaks Casino Towers. I am pleased to hear that you found our location to be central and enjoyed the views from our spacious apartment. Your comments about the bedding, pillows and kitchen replacements have been noted and passed onto our housekeeping supervisor. Refurbishment of the apartments is planned for 2015... More 

Glasgow, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a room on the 24th floor . . it wasn't a room, but a 1 bedroom flat. Everything you could need, or image, was provided - I even did a load of laundry in the flat, whereby the laundry soap was provided. Two flat screen TV's! Wine glasses and many kitchen utensils. Had a large balcony with table... More 

Was this review helpful? Yes 1
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for such a raving review following your stay with us. I am delighted to hear that you enjoyed your stay in our fully self contained 1 bedroom apartment with full kitchen and laundry facilities. Our apartments are serviced daily including weekends. Our location is excellent and within close proximity to Queen Street mall, shopping, public transport and other... More 

Coffs Harbour, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed three nights in early December. Disappointed with the room originally allocated. East side of the building away form the river and low down (7th floor), view of a laneway and the balcony looked straight into the office buildings adjacent. Vergola did not protect from the rain so balcony was useless. Got an upgrade to the 33rd floor which was... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback regarding your stay with us. I am pleased to hear that we were able to assist by moving your booking to another apartment on a higher floor with city views. We do have river view apartments which are popular and in big demand. I would suggest that you book a river view apartment next time... More 

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 19, 2014

Fabulous. Great staff. Always helpful but not in your face. Spacious living room with excellent kitchen, balcony, laundry facilities. Asked for twin beds. Stayed with adult daughter and shared a small twin room with rather squishy bathroom. Fantastic location and with a pool. Will be back.

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting your feedback following your recent stay. I am delighted by your comments about our friendly staff, spacious apartments and our central location. I will definitely compliment the team on their good work. I look forward to welcoming you and your family back in the near future. More 

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Additional Information about Oaks Casino Towers

Address: 151 George Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Casino Towers 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Oaks Casino Towers Hotel Brisbane
Oaks Hotel Brisbane
Hotel Style:
#55 Luxury Hotel in Brisbane

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