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All 160 Brisbane hotels

Oaks Casino Towers

4.5 of 5 Hotel   |   151 George Street, Brisbane, Queensland 4000, Australia
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64%
Ranked #66 of 160 Hotels in Brisbane
A recent review
5 of 5 stars reviewed 2 days ago
Paulie82 Sydney, Australia
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239 reviews from our community

Traveler rating
    65
    88
    43
    19
    24
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45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Sydney, Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location, 100m down from Queen St Mall and a stroll down to South Bank. Perfect location for work conference at the Convention Centre. The apartment room was large, clean with a comfortable bed. Couldn't fault anything for the price and rating of the apartment hotel. Highly recommend for a simple place to stay for business or pleasure.

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Laidley, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We couldn't have had a more pleasant experience. Breathtaking view, great location, beautiful pool at a perfect temperature with a view of South Bank :) Adil (the manager) and his staff, were extremely accommodating and helpful. Would definitely stay here again and recommend this Hotel to anyone wanting a special Brissy experience

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

The customer service at the Oaks Casino Towers in Brisbane was excellent. The staff at reception will look after your individual needs and requirements. They provide one on one service to your requests. Jason was very helpful, smiles, and has a very pleasing personality. There was never a request they did not attend to in a timely manner. They will... More

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Buderim, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for a wedding being held across the road at the Treasury. When we arrived, we couldn't find the entrance to the car park, there were no spaces available to park in front. I rang the hotel to enquire and was rudely told "the entrance is in Charlotte St" after which the person hung up. We... More

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide feedback on your recent stay. I am pleased to hear that you found our hotel to be well appointed, secure, clean and centrally located. As clarified earlier in my response to another review on similar lines, I would like to reiterate that Oaks Casino Towers is a 4.5 star apartment style hotel... More

Toowoomba, Queensland, Australia
1 review
1 of 5 stars Reviewed 1 week ago

I booked 3 x 2 bedroom riverview rooms through their website only to find when I arrived that only 2 of the rooms had made it through to actual reservations - despite having a booking reference. I 1 x rivewview 2 bedroom, 1 x cityview 2 bedroom and 2 single bedroom cityview rooms to replace the one they had 'lost',... More

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback following your recent stay at Oaks Casino Towers. I sincerely apologise for the issue that occurred with your reservation. This issue has been forwarded to our IT department for further investigation. I have been advised by our Front Office Manager that he resolved the issue to the best of your satisfaction by providing 2 x... More

Mackay, Australia
Top Contributor
118 reviews 118 reviews
21 hotel reviews
185 helpful votes 185 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I booked several rooms here for our son's wedding being held just across the road. I followed the booking up with a phone call to make sure all was in place. We were arriving the day before, and I told the staff member the wedding was at 3pm, and that we weren't looking for really early check-in's for our guests... More

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide feedback on your recent stay. Oaks Casino Towers is a 4.5 star apartment style hotel and has a mix of hotel apartments, owner occupiers and permanent tenants. We do pride ourselves on the security arrangements for the hotel to ensure the safety and well being of all our guests and residents. As... More

Hong Kong Region, China
1 review
5 of 5 stars Reviewed 1 week ago

This was the first time for me to stay in Oaks Casino Towers. All our requests were fully met. Overall enviornment and services were excellent. We stayed there in a comfortable environment. Security control was good as main entrance and lift had been installed with access control. The room was tidy and had been equipped with basic provisions. The front... More

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you so much for posting your review on Trip Advisor. It is pleasing to hear your comments about our accommodation, location, facilities and services. We have definitely exceeded your expectations on all counts. I sincerely appreciate your recommendation to fellow travellers for choosing Oaks Casino Towers as a preferred hotel. I look forward to welcoming you again at Oaks... More

Cardwell, Queensland, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Recently went to Brisbane for business and stayed in an apartment at the Oaks on George Street . Not knowing where I was going I ended up being very impressed with its location which was only a walk from the station and had everything I could possibly want close at hand . Walking into my room I was impressed with... More

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting your feedback on Trip Advisor. I am delighted to receive such positive feedback and will share the same with our team who work tirelessly to ensure that guest expectations are exceeded. I do endorse your comments about our clean, spacious apartments in a very central location which is within walking distance to shopping, restaurants, transportation and... More

Woonona, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

needed a place to stay close to QUT and found this for a reasonable price. Great central location and the rooms being apartments were clean and had everything you need for an enjoyable stay. ALso good to have 30 mins free internet included.

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OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting a concise review following your recent stay with us. Your wonderful review speaks for itself and it definitely reflects that we offer a good product at reasonable rates serviced by a customer focussed team. Our location is very central and I am pleased to hear that it was close to your place of business. I do... More

Canberra, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had booked parking at the hotel but found to our dismay at 10:45pm that no parks were available. We contacted the concierge, who's response was to go park somewhere else (a block away in a public carpark). Very disappointing outcome for a hotel of this standard. We won't be coming back.

Was this review helpful? Yes 1
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide feedback on your recent stay at Oaks Casino Towers. I do apologise for any disappointment caused due to non-availability of car parking space. I will definitely follow up with the team to ensure that we are adhering to our service standards. As your review does not comment on any other aspects of... More

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Additional Information about Oaks Casino Towers

Address: 151 George Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Casino Towers 4.5*
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Also Known As:
Oaks Casino Towers Hotel Brisbane
Oaks Hotel Brisbane

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