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Oaks Casino Towers

151 George Street, Brisbane, Queensland 4000, Australia
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Oaks Casino Towers
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348 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Oaks Casino Towers is located around the corner from Queen St Mall. It is a great place to stay if your visiting for shopping, food or business. The restaurants nearby are Jackpot dining, pancake manor, Guzman y Gomez, Bolan Thai and many others. The only place I stay when I visit Brisbane. Also has amazing views and the rooms are... More 

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Townsville, Australia
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great suite with full kitchen and the views were breathtaking. The room was clean and everything was in good repair. It is close to the Casino with lots of cheap/reasonably priced eateries close by. Reception staff were friendly and efficient and offered to call a taxi when I checked out. Good place to stay - I would stay again just... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for such a great feedback on our accommodation and staff. I am delighted to hear that you enjoyed your stay in our fully self contained apartment with breath taking river views. It is always good to hear that the team is friendly and customer focussed. I look forward to welcoming you back again sometime soon. More 

brisbane
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in a one bedroom apartment on the 14th floor last night as were going to the Lyric theatre. It is a very short walk across the bridge.I was a little apprehensive due to many negative reviews re this building, but was pleasantly surprised. Renovations to the rooms appear to be completed and colours are subtle. Just a couple... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor. I am pleased to hear that you and your family had an enjoyable stay with us. Our location is very central and convenient. Refurbishment has been completed which is providing our guests a memorable experience. I have noted your comments about the lack of cereal bowls. I... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

the hotel was located in the heart of the city, it was so convenient for shopping, entertainment, and relaxing ! the hotel had great, pleasant staff, the 1 bedroom apartment was beautiful, with a large balcony and was full of comfort. I highly recommend this hotel and will stay no other place in Brisbane from now on :)

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you so much for your favourable review of Oaks Casino Towers. Your comments are a very strong endorsement for our accommodation, location and the team and has been highly appreciated by us. I look forward to welcoming you and your family again on your next visit here. More 

Australia
Level Contributor
1 review
1 of 5 stars Reviewed 1 week ago

The location is great however the customer service and room was terrible. We had no heating (the room was very cold), no remote to use the DVD player (for our young kids), no second key among other things. We were assured we would have the second key not long after check in and numerous times over our stay (we never... More 

Was this review helpful? Yes 1
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your feedback. At the outset, I apologise for the lack of service provided by our team and the issues experienced during your stay. I have noted the maintenance issues concerning the heating and the DVD player. Corrective action has since been taken. The key which was lost by the previous guest has been addressed by changing the... More 

Australia
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Walking distance to the central business district, friendly staff, good security, very modern rooms with 2 showers, 2 toilets, good sized kitchen, big verandah with awesome views of Southbank, walking distance to the Museum , heaps of options for takeaway from the 80+ restaurants that are online and deliver. Will visit again.

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting a 5 star review on Trip Advisor. I am extremely pleased to receive such a glowing review and your comments reflect that we have exceeded your expectations in all respects. I look forward to welcoming you and your family back at Oaks Casino Towers on your next visit. More 

Sydney, Australia
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked a 3 bedroom apartment and was very pleasantly surprised at the size, furnishings and general standard of the apartment. It was clean and fresh. Spectacular views over Southbank and beyond. The staff at check in were friendly and very helpful. Onsite parking available (an additional cost) but very handy for and

Was this review helpful? Yes 2
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank for so much for your excellent feedback. It is indeed encouraging to receive such positive feedback from a Senior Contributor. The entire team is rapt with your feedback and thank you for the same. I look forward to welcoming you and your family at Oaks Casino Towers on your next stay in Brisbane. More 

Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If I pay for a riverview I expect one not a back corner room that requires sitting on the balcony off to one side to see the river. As a myOaks member staying 3 nights I felt ripped off. Everything was great about the hotel - room staff and location. They did give me free parking and late check out... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for feedback following your recent stay with us. I am pleased to hear that overall your stay was enjoyable but the river view from your apartment on the 30th floor was not up to your expectations. The front office team went out of their way to provide complimentary car parking and late checkout in this instance. I would... More 

Melbourne
1 review
5 of 5 stars Reviewed 3 weeks ago

Absolute luxury!!! We had a family stay of two nights with 6 people in the 3 bedroom apartment- which was exceptional. It felt like a penthouse suite. Views were spectacular and service. was impeccable. Staff were accommodating with our every request. We would like to make this an annual event as our experience was so memorable. I can't highly recommend... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting this fabulous feedback following your recent stay at Oaks Casino Towers. Our 3 bedroom apartment is extremely spacious providing expansive river views overlooking Southbank. I am delighted to hear that we exceeded your expectations in terms of accommodation, location and service. I look forward to your continued patronage of Oaks Casino Towers. More 

Melbourne, Victoria, Australia
Level Contributor
144 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Oaks Casino for a couple of nights. The 1 bedroom apartment was very spacious and had lots of natural daylight. The view was nice, with a bit of the southbank and a very good size balcony. The kitchen had everything you need, if you want to prepare a meal for you or your family. Close to... More 

Was this review helpful? Yes
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your review. I am pleased to hear that you enjoyed your short stay in our 1 bedroom fully self-contained apartment at Oaks Casino Towers which is centrally located in the heart of Brisbane CBD. I look forward to welcoming you again soon. More 

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