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Oaks Casino Towers

151 George Street, Brisbane, Queensland 4000, Australia
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Oaks Casino Towers
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419 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

Great staff and awesome having 24 hr reception, stunning views of the river and Southbank, good secure parking, facilities catered for everything, close to everything, was able to get a late checkout, definitely recommended and would stay there again

Helpful?
1 Thank A I
sunshine coast Qld
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 1 night to see a show at Lyric theatre , Southbank . This is a perfect place to stay in the city. Close to Qpac .... 10 min walk & 2minute walk to Queen st Mall. Right on the river , beautiful views with big balconies ... Not many units have balconies in the city .... Separate bedroom... More 

Helpful?
1 Thank ranelly
Merredin, Western Australia, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at Oaks in 1 BR apartment on two occasions in January. Staff were kind enough to move us to a room on a higher level during the second stay. Rooms were clean and well presented and views from the balcony were amazing. Bed in first room was two single beds pushed together which made for a little uncomfortable sleep,... More 

Helpful?
1 Thank Emma K
Gold Coast, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed in Executive one bedroom apartment, they are very spacious, large covered balcony, beautiful lounge & full kitchen. Spotlessly clean, stunning view of Brisbane river, gorgeous pool area as well. It is walking distance to all, 10minutes to Lyric theatre. I would highly recommend and price very competitive. Can't wait to stay again!

Helpful?
Thank Goldcoast11
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

It is a delight to read your comments and we thank you for taking the time to write this wonderful review. The team and I look forward to welcoming you again here soon. More 

Lismore, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Once again our family booked into Casino Towers for our NYE ritual of watching the Fireworks whilst overlooking Southbank. We were on the 31st floor with a big balcony, in a two bedroom suite. The rooms were well presented and everything was spotless ---as is the usual Oaks experience Adil Fitter the manager was very helpful with our special request,... More 

Helpful?
Thank Cathey R
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your fantastic feedback. It is always encouraging to receive such reviews from our valued guests. Our river view apartments provide the best vantage point to view the fireworks overlooking Southbank. I am sure that you and your family will also enjoy their stay at the end of 2016 too. I look forward to welcoming you and your... More 

Bucasia, Australia
Level Contributor
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Always stay at the Casino Towers but this time was a huge disappointment...our room was dirty and staff weren't helpful at all!!!! Won't go back again...dirty floors, dirty oven, honey splattered on cupboards, food still sitting in fridge from the last guests and smoke butts all over the balcony plus the room was musty....

Helpful?
Thank pinksalt29
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide your feedback. I am really disappointed reading your review that you experienced a number of issues during your stay. I would like to address these issues promptly and would request that you e-mail me directly at hmcasino@theoaksgroup.com.au with the Unit no. to assist in my investigation. I do look forward to your... More 

Sunshine Beach, Australia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we have we stayed in the oaks casino on previous occasions and keep going back. the rooms are very well appointed, washing machine, kitchen, dryer and a great bathroom. the bedroom is quiet with a fantastic bed and the bedding is great. i got a great rate through booking.com, the reception person said if i book through them next time... More 

Helpful?
Thank cchPhuket
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for your review. I am so pleased to hear that you enjoyed your stay at Oaks Casino Towers in our fully self-contained, spacious and comfortable apartment. Our car parking charge of $25.00 per car per night is cheaper or in line with what other hotels charge in Brisbane CBD. Our Best Flexible Rate package provides unlimited WiFi for... More 

Mareeba, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

The service of the staff was very friendly and helpful at all times. For my Mum and myself it was very central to Queen Street Mall and Southbank. We arrived early and they offered us towels for the pool and they stored our bags until check .in. The 1 bedroom apartment was very spacious and clean, we were on floor... More 

Helpful?
Thank Deb H
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting a review on Trip Advisor. I am grateful that you have acknowledged our friendly staff in your review and am pleased to hear that you and your mum had an enjoyable stay with us. Your comments that the apartment was very spacious and clean and that you will definitely stay again is a great endorsement of... More 

Burleigh Heads, Australia
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for a couple of days between Christmas and New Year for a city break with our 2 teenage sons. Apartment was a good size considering the price and the location. Kitchen well equipped. Located across the road from the accommodation/hotel part of the Casino and a short stroll to the Mall, Myer Centre and the Casino. Also Pancake Manor... More 

Helpful?
1 Thank Michelle1921
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting your feedback following your recent stay. I am glad to hear that you and your family had an enjoyable stay in our spacious fully self-contained apartment. Our location is very central and within walking distance to all that Brisbane offers. I sincerely appreciate your comments and look forward to welcoming you and your family again to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed there for two nights. Living room TV didn't work for first night and then Foxtel was in black and white and no sound. Housekeeping didn't replace new towels in en-suite bedroom. Location good but you can't really park your car in front of the hotel for long. The apartment had a musty smell when enter maybe the air... More 

Helpful?
1 Thank Peggy L
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for sharing your feedback on Trip Advisor. I apologise for the minor inconvenience caused during your stay due to maintenance and housekeeping issues. Your comments about our helpful and friendly staff has been shared with the team. Our location is very central and within walking distance to shopping, restaurants, transport and other amenities which Brisbane CBD offers. I... More 

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