We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.5 of 5 Condominium   |   420 Queen Street, Brisbane, Queensland 4000, Australia
Hotel website
Hotel amenities
Offers & Announcements
Stay 3 Nights & Save 10%!
Save Saved
You added Oaks Aurora to your Saves list
Oaks Aurora
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Agoda.com Orbitz.com
and 9 more sites!
52%
A recent review
Write a Review

218 people have reviewed this hotel

Traveler rating
    54
    60
    58
    25
    21
See reviews for
35
47
11
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Any
English first
Brisbane
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a pretty good experience at this hotel. I had an issue with the bathroom in the room (Executive - 1 bedroom) that I was staying in and management have responded to my concern promptly. I stay with the Oaks Group for this very reason. i.e. I know that if I do have an issue or concern, that there... More

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments in relation to your recent stay at Oaks Aurora Tower. Your feedback is very encouraging and I'm pleased to hear you enjoyed your stay for the most part. We look forward to welcoming you back to Oaks Aurora Tower in the not too distant future. More

Melbourne, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The check in staff were polite and lovely to deal with but that's where the good standards stopped. We booked a 2 bedroom apartment and once into the room, 1 of the bedrooms was locked. I headed down to reception to inform them, which they promptly organised the room to be unlocked. Too then find my swipe did not work... More

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm sorry to hear you found the cleaning standards to be less than satisfactory. I have passed your comments down to our executive housekeeper and asked that these be addressed as a matter of priority. Goes without saying the points you've raised are not acceptable. I trust... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stated at the Oaks quite a few times now for business. It has a great location (gym, shops, grocery and fashion). The rooms are looking a little tired but they are liveable and certainly wouldn't deter me from staying again. Parking: costs approx $25. Make sure you pre-book. Check in: polite nice staff. Easy with no hassles.

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora. I'm pleased to hear you enjoyed your stay and found the location convenient once again. When next staying with us please contcat myself dirfect on email hmaurora@theoaksgroup.com.au and I will ensure that you stay in one of our recently refurbished apartments. We should have refurbished all apartments in... More

Rockhampton, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This is our first time staying at this motel. We had high hopes but this never motel never met them. The check in staff were nice and helpful considering we were checking in late. They also escorted the pizza delivery bloke to our room which was great. We found the room a little hard to find as the corridors were... More

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I apologise for the shortcomings in the cleanliness of your apartment. I will speak with the executive housekeeper as a matter of priority. On the condition of the apartment otherwise please be advised that we're presently progressing through a substantial refurbishment programme which should be complete by... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 16, 2014 via mobile

I have stayed here a number of times here before and the standard seems to be slipping. Arrived into my 2 bedroom apartment and the balcony doors were wide open (no explentation was offered on check-in). Was meant to be a 2 bedroom but 1 bedroom was locked. Cream carpet is disgustingly filthy, no explanation or apology given on check-in.... More

Was this review helpful? Yes 1
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora. I'm sorry to hear your stay was not entirely satisfactory. On the open door, sometimes we do leave the doors ajar a little for arriving guests, weather dependant obviously. On the carpet, please rest assured this will be replaced in due course in conjunction with our ongoing refurbishment.... More

Caloundra, Australia
2 reviews
5 of 5 stars Reviewed March 16, 2014

We found the 2 bedroom apartment very clean and comfortable. The staff were very helpful and being able to arrange parking was very convenient. The location is fantastic and walking distance to rail etc. will definitely stay again and recommend to all.

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you enjoyed your stay and found your apartment comfortable and location convenient. Hopefully we can welcome you back to Oaks Aurora again in the not too distant future. Thank you again for your feedback. More

Mackay, Australia
1 review
5 of 5 stars Reviewed March 15, 2014 via mobile

It has been a pleasure staying here. We booked a 2 bedroom 2 bathroom apartment up on level 44. The apartment itself has plenty of room. Everything is clean. Then the views are something else again (with a lovely big balcony) Absaloutley stoked we stayed here. It's also in a good spot. Close to everything. Staff are professional but very... More

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora. I'm pleased to hear you enjoyed your stay and that you found the apartments and the building as a whole clean and comfortable. We look forward to welcoming you back to Oaks Aurora in the not too distant future. More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2014

Had made it clear on my booking that i want a higher floor with a nice VIEW only to be put onto a room facing the BOEING building,i know request cant be guaranteed but what disappoints me is that i was originally at 29th floor only to find out the erasure on the registration paper with a new floor which... More

Was this review helpful? Yes 1
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora. I apologise first and foremost that you were not accommodated in a river view apartment such you requested. Like you said, we cannot always honour special requests however we do always endeavour to do so. I can see that you were originally scheduled to stay in a river... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 14, 2014

The poor attention to detail with the cleaning is initially irritating, but after repeated request to have general areas cleaned (bins etc.) it becomes down right unhygienic. With the exception of a few, the cleaning staff is rude, often coming into the elevator without asking first, even if this isn't pragmatic and you're jammed against a bin. Most of the... More

Was this review helpful? Yes 1
OaksAurora, Manager at Oaks Aurora, responded to this review

Thanks for your comments here Casey. I appreciate your taking the time to provide this. I'm not sure that TripAdvisor is the appropriate forum for tenants and residents otherwise to air their grievances however we’ll take your comments on board nonetheless. I understand their have been some minor altercations between yourself and the front desk staff in the past. I’m... More

Brisbane, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2014

Good in value. We liked it. has got everything you need in the room. A little pricy. 2 blocks away from Queens st mall and just off riverside. So a lot of choices for activities. We stayed a couple of times already. Will return for sure if required.

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora. I'm pleased to hear you enjoyed your return stay. Likewise I'm glad you find the location of the building convenient. We look forward to welcoming you back to Oaks Aurora in the not too distant future. More

Been to Oaks Aurora? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oaks Aurora

Also Known As:
Oaks Aurora Hotel
Oaks Aurora Brisbane
Address: 420 Queen Street, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
Ranked #38 of 97 Specialty lodging in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Aurora 4.5*
Official Description (provided by the hotel):
Brisbane accommodation within walking distance of all that the city has to offer, Oaks Aurora Tower is a modern 69-storey landmark building popular with business travellers. Hailed as a masterpiece of inspired design, the hotel is superbly appointed with resort-style amenities and commanding panoramic city and river views.Comprising 1 and 2 bedroom self-contained apartments, fully equipped with kitchen and laundry, reverse cycle air-conditioning and spacious balconies, Oaks Aurora Tower also offers a 25m heated lap pool, recreation deck, spa, sauna, gym and cinema. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Orbitz, Booking.com, Hotels.com, Travelocity, Priceline, Tingo, Otel, HotelTravel.com, Asiatravel.com Holdings and Venere so you can book your Oaks Aurora reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Oaks Aurora, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.