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4.5 of 5 Condominium   |   420 Queen Street, Brisbane, Queensland 4000, Australia
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Oaks Aurora
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Ranked #48 of 113 Specialty Lodging in Brisbane
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284 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
4 of 5 stars NEW

Recently stayed here on business trip. This was 4th or 5th time I have stayed here. Nice rooms, well appointed and great river views from some rooms. Conveniently located near CBD and across the road from the river restaurant strip. Only criticism is the lifts are slow but hey just allow an extra couple of minutes!

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Dublin, Ireland
Top Contributor
57 reviews 57 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for the weekend with my girlfriend, lovely apartments very spacious with big kitchen and nice balcony would definitely stay again. The choice of TV channels could be improved with many of them not available. Excellent location as well right in the city centre.

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Bengaluru (Bangalore), India
Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is the 'place-to-go' if what you want is an 'apartment hotel' right in the heart of the city. It is in the end of Queen street, just near to the Queen street Mall which is famous for shopping and hanging out. You can also find all major grocery stores there. That would be useful for you should you decide... More 

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. Judging by your feedback it sounds as though you had a very enjoyable stay. I'm pleased to hear you found your accommodation comfortable, conveniently located and the staff helpful. We sincerely hope to welcome you back to Oaks Aurora Tower again in the not too distant future. More 

Moranbah, Australia
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Longer stays are going to be value for money due to the multi-night discounts offered. There was a fair amount of wear and tear on the apartment we were staying at, however it was kept clean and tidy. Staff were reasonably helpful, abet following procedures for the sake of it (I had to call up the room booker on my... More 

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you found our accommodation tariff value for money. Your comments about the wear and tear are concerning however. If you could be so kind and advise me via email hmaurora@theoaksgroup.com.au which apartment you stayed in I will happily rectify any issues. Thank you... More 

Gold Coast,Australia
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In the right place for ferry and short walk to Central Station. Clean and well maintained, the building is ideal for self catering but don't expect too much from the front desk staff...very aloof. Good balcony with table and seating and well equipped kitchen.

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you found our location convenient and your accommodation comfortable. I apologise if the staff were unhelpful. This is not usually the case. Nonetheless I will pass your comments on. Thank you again for your feedback. More 

Caboolture ,qld
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed here for my husbands birthday. We went out to tea with friends. The parking fee was ridiculous and tight corners and parks was very dangerous. Staff aren't friendly. Took 4 weeks to refund my holding deposit. Room was ok but wouldn't stay here again. It's not line other oakes we have visited. The room was filthy and I even... More 

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I apologise your stay with us was not entirely satisfactory. Likewise I apologise you founds the carpark difficult to manoeuvre around. Our parking tariff is the same as other Oaks managed buildings and similar to our competitors. Thank you again for your feedback. This is most appreciated. More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

So stayed here for my birthday & had people over for drinks like I do every year because these apartments actually are mint. Always leave the place cleaner than it originally was and never got a noise complaints. However, this year they were clearly overstaffed & bored and with no warning we got 'evited' with no refund. (In fact they... More 

Was this review helpful? Yes 1
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora. I was advised I could expect this review. I apologise your recent stay did not go entirely to plan same it has previous years judging by your comments. Perhaps you didn't have 33 guests in previous years. And perhaps in previous years your guests weren't drinking and swearing... More 

Perth, Australia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 23, 2015

The location is good. Stayed on 25th floor. View from balcony not pretty. Staff can help to answer questions proactively. Bedroom , toilets and kitchen were good. Near bus stops and shops. Very quiet inside. 7-11 on the ground floor is very expensive. Woolworths within walking distance.

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you enjoyed your stay and found the location of the building convenient. Likewise I'm pleased to hear you found your appointment well appointed and the staff helpful. We look forward to welcoming you back to Oaks Aurora Tower in the not too distant... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 16, 2015

we booked in 3 weeks before the date but found had we waited room was $100. cheaper week of stay. Friends booked and paid the same and had a beautiful river view whilst we faced a building site that was very noisy all day Saturday !! Room was lovely and spacious but for money could have found a lot better.

Was this review helpful? Yes 1
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you found your apartment comfortable and spacious. I apologise you did not share the same view as your friends. Likewise I'm sorry to hear your room rate would have been potentially less at checkin that when you booked and paid. Our tariff does... More 

Hervey Bay
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 10, 2015

The Oaks Aurora is always our preferred location when we have to say in Brisbane. Desk staff are attentive and we have never experienced any issues with check in or check out. The rooms are always clean and the beds comfortable. It's only a short walk to the Mall and Southbank; the ferry terminal is a 5 minute stroll across... More 

Was this review helpful? Yes 1
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent and previous stays at Oaks Aurora Tower. It's pleasing to hear you consider Aurora your home away from home. You obviously enjoy staying with us and that's great to hear. We look forward to welcoming you back to Oaks Aurora Tower in the not too distant future. More 

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Additional Information about Oaks Aurora

Address: 420 Queen Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Aurora 4.5*
Number of rooms: 200
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Also Known As:
Oaks Aurora Brisbane

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