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4.5 of 5 Condominium   |   420 Queen Street, Brisbane, Queensland 4000, Australia
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Oaks Aurora
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Ranked #40 of 109 Specialty Lodging in Brisbane
A recent review
4 of 5 stars reviewed 2 weeks ago
NathW75
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252 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

Had a two week stay at the Oaks Auroua during the G20 summit for work. The front counter staff are the best I have come across in a long time. Nothing was ever a drama any request was met with a smile, quick action and a willingness to please. I stayed in a two bedroom room with a river view... More

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear your enjoyed your working holiday. It certainly was our pleasure accommodating your large group for a couple of weeks. You were all very pleasant and goes without saying we'd like to welcome you back to Aurora Tower again in the not too distant... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Rooms were clean. Beds were average due to blatantly being two singles pushed together hence a large ridge in the middle. Balcony was great and gives great views higher up. Biggest downside is the very expensive wifi that is slower than dial up from 1995. Wasn't just my room but a whole heap of people on different floors experiencing the... More

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm sorry to hear you didn't find our beds comfortable. They are king split beds yes however the join shouldn't be overly evident if at all. Likewise I apologise if the WiFi wasn't entirely adequate. We've only recently installed WiFi throughout the building and we are experiencing... More

bundaberg
Contributor
18 reviews 18 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The apartment itself was fine well equipped and great location. Nice decor and clean enough. We were on the 37th floor so fantastic view. Fairly quiet. Firm bed. Good pillow. Overall pretty good.......However the mould in the bathroom a huge let down. It has obviously been a problem for quite sometime ....huge amount of mould. Couldn't get out if the... More

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you found your accommodation conveniently located and the view pleasant. I apologise for the issue of what appears to be mould in the bathroom. We are familiar with this issue and have been working through for some time replacing grout in the apartments.... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, opposite the Customs House. I stayed here for 4 nights. Big spacious apartment and fantastic balcony. However, the sliding door to the balcony was jammed. I had to get reception to release it the next day. They did, but I couldn't close the door after that! The swimming pool was great, I love the glass walls at the... More

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay. I'm sorry to hear you experienced difficulties with your balcony door. These are quite large as you know however it is unusual for them to fail. I'm glad you enjoyed swimming in our pool too. I've not heard anyone... More

Kamloops, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We were fortunate enough to get a room at the last minute due to a cancellation during the last day of the river fire festival. What fantastic treatment we relieved. 39th floor overlooking the river and bridges with a birds eye view of the fireworks and closing celebration. We had f-18 fighter jets and Apache attack helicopters performing an airshow... More

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. It sounds as though you had an enjoyable night for the Riverfire Festival. The views would have been nothing short of fantastic from your apartment and balcony. I'm pleased to hear you enjoyed your stay. We look forward to welcoming you back to Oaks Aurora Tower in... More

Toowoomba, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I was attending a wedding with the reception at Customs House. The Oaks Aurora was in the perfect position. The apartment was great and the view was outstanding. The little 7 Eleven shop on the ground level was very convenient. The only thing that put me off a bit was the fact that, even though I had paid in full... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay and the location of the building was convenient. We apologise if your having to provide credit card details upon arrival concerned you. Please rest assured we collect every guests credit card details so yours was not an isolated case.... More

Contributor
13 reviews 13 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed in the Oaks for two weeks. They are overall very good but they do surprise you with a parking bill of $25 a day when you use their car park. They have a cleaning service and the view from the balcony is just amazing (37th floor) - you get a perfect view of the Story Bridge if you're... More

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your lengthy stay with us. You were fortunate enough obviously to enjoy some great views from your apartment. I'm sorry to hear the carparking tariff took you by surprise. This function is outlined on ours and all websites we're associated with.... More

Shanghai, China
Top Contributor
52 reviews 52 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location near to the business district. Ok rooms and facilities including gym and outside pool + sauna. No restaurant options in the hotel. Views from higher floors nice especially if you have room looking at the river/bridge (extra charge).

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you found the location of the building convenient and your accommodation satisfactory. Whilst there are no restaurants in the building there are countless dining options only minutes walk, some of which we have a chargeback facility with so please feel free to enquire... More

Perth, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

|'ve stayed here on two occasions now, bathrooms are tired and in need of maintenance. I must say that the view is good on the upper floors and is very well located to the city center riverside dining. If you like to sleep late, the construction work Mon -Sat and the constant ringing of church bells on Sundays will prevent... More

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for sharing your comments on your recent stay at Oaks Aurora Tower. I'm sorry to hear you don't believe our accommodation is value for money. For the record, we constantly monitor the market, in particular our competitors and strive to offer the best possible rates at all times. Our tariff changes literally daily to ensure that we stay... More

Gold Coast, Queensland, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2014

I've stayed at Oaks aurora about three or four times now I've lost count but it's always so lovely. I often stay with my boyfriend and some friends and have a weekend out in brisbane. Although it's a little far back from the main part of queen street the views of the story bridge (especially at night time) is totally... More

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear that you enjoy staying with us regularly. Yes we are a short distance from the shopping and dining precinct but I concur the building and the views make it all worthwhile. On the credit card pre authorisation you raised, I apologise if this... More

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Additional Information about Oaks Aurora

Address: 420 Queen Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Aurora 4.5*
Number of rooms: 200
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Also Known As:
Oaks Aurora Brisbane

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