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Oaks Aurora

420 Queen Street, Brisbane, Queensland 4000, Australia
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Oaks Aurora
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Ranked #46 of 117 Specialty Lodging in Brisbane
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332 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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All months
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed last night and have been before. I found my room large and spacious with a large balcony. Self contained accomodation with enough space to work, watch tv and rest after a long day. Lots of new building going up all around so i imaging there is a lot of news during the day. Evening is quiet and peaceful. 2... More 

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Brisbane
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I chose the Oaks based on value for money and the location. Customer service was great upon check in and our room was on level 41 with a grand view of the Story Bridge. The apartment was spacious with all included amenities excluding Internet (provided at a charge) Keep in mind all apartments are two bedroom. We had booked a... More 

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for sharing your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear that you enjoyed your stay and found your accommodation comfortable. Please accept my apologies for the small oversight with respect to the 2nd bedroom charge. Rest assured this was an oversight at our end. Thank you again for your feedback. We look... More 

Brisbane, Australia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My partner, a friend and myself stayed in a two bedroom apartment on a Saturday night. At the time the hotel was completely booked and we found the price to be excellent. There was also a fully equipped kitchen and two bathrooms with lots of wardrobe space also. Beds were comfy but air con was a problem and needs maintenance.... More 

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you enjoyed your stay with us. I apologise we weren't able to provide you with on premise parking. Unfortunately we do have limited spaces available albeit these can be booked in advance. Thank you again for your feedback. We look forward to welcoming... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Apartment was on 35th floor. Nice view over the city and out to the west. Bed comfy, kitchen well equipped. Clean and tidy. Pool and spa looked great. Great location out of busy mall area. Close to the ferry and eagle st pier

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you found your accommodation comfortable and conveniently located. We look forward to welcoming you back to Oaks Aurora Tower in the not too distant future. More 

Melbourne, Victoria, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

A colleague of mine recommended this hotel for me as I had never been to Brisbane before. I stayed at Oaks Aurora for four nights for work and leisure. To be able to enter the property before checking in, you have to call the phone to be able to gain access. Called the phone with no answer. Called a second... More 

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you enjoyed your stay for the most part. I apologise that you weren't able to enjoy a different view. Likewise I apologise you experienced difficulties with the intercom system upon your arrival. To the best of my knowledge the intercom is operational today.... More 

Brisbane
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a lovely one-night stay at Oaks Aurora on the weekend. We only wished we could have stayed longer to enjoy the beautiful apartment! The location is great - right in the middle of Brisbane and within walking distance to the valley. We were on the 47th floor and the views are spectacular. We had our own balcony, a... More 

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to read that you enjoyed your stay and found your apartment comfortable and reception staff helpful. I'm sorry you found your bed to be uncomfortable. You're right in saying that the beds are dual purpose that is they can be split to singles if need... More 

Queensland, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 25th July, there were 5 of us! Nothing was too hard, everyone we spoke to was lovely! The room was clean and tidy, the view of the story bridge was amazing! Upon checkout we were able to leave the car in the park so we could wander for breakfast. We will be coming back again in a... More 

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm pleased to hear you enjoyed your stay and found your apartment comfortable and reception staff helpful. We look forward to welcoming you back to Oaks Aurora Tower in a couple months time. Feel free to contact myself prior so I can ensure you enjoy similar views. More 

Okinawa Prefecture, Japan
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel kept having fire alarms misfire midday while my infant son was trying to nap. This unresolved recurrence caused us to move hotels mid vacation. The suite was beautifully furnished with gorgeous city views but the ineffective hospitality can not be ignored.

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OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. With the exception of the fire alarm I'm pleased to hear you enjoyed your stay. Please accept our sincerest apologies for the inconvenience the fire alarm caused. We did have one false alarm whilst you stayed with us additional to the monthly audible test which is a... More 

Melbourne, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Oaks Aurora for a week whilst I was in Brisbane, and I was very impressed. The location is fantastic, it is right in the centre of Brisbane, close to everything either by car or by foot. It's also across the road from some great restaurants, bars and cafes. We stayed in a two bedroom, two... More 

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments in relation to your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay. Thank you especially for your comments on the reception staff. We look forward to welcoming you back to Oaks Aurora Tower in the not too distant future. More 

Auckland Region, New Zealand
Level Contributor
94 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited recently with family from the UK and decided to stay again at the Aurora. It was as expected with fantastic river views and very comfortable beds. As we were travelling and using Brisbane as a base, it was so very convenient to have full facilities such as a washer / dryer and cooking facilities. Location wise is perfect, so... More 

Was this review helpful? Yes
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments with respect to your recent stay at Oaks Aurora. As always has been the case, we enjoy your company and appreciate you keep returning. Thank you for your kind words again. Goes without saying we look forward to welcoming you back to Oaks Aurora Tower in the not too distant future. More 

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